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Comfort Suites Glen Allen

2.5 of 5 10601 Telegraph Road, Glen Allen, VA 23059
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Certificate of Excellence 2014
Comfort Suites Glen Allen
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Comfort Suites Glen Allen
Comfort Suites Glen Allen
Comfort Suites Glen Allen
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156 reviews from our community

Traveler rating
    87
    41
    20
    3
    5
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75
21
8
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gainesville, Florida
Contributor
19 reviews 19 reviews
16 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 14, 2014

I recently stayed at this property for a business trip. The suite itself was large, and the beds were comfortable. The lighting in the bedroom part of the suite was lacking; much dinner than I prefer. The refrigerator and microwave were a plus; and I didn't have a need for the 2 large-screen TVs, but I imagine they'd come in... More 

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Berryville, Virginia
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 11, 2014

Staff very friendly here. Again, we were in the area to ref a soccer tournament. Unlike the last hotel which didn't seem to have a clue how to check refs in (whose rooms are paid by a third party), we walked in and had our room in just a couple of minutes. Upon enetering the room, the first think I... More 

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ComfortSuitesGA, General Manager at Comfort Suites Glen Allen, responded to this review

It was a pleasure reading your review. Everyone at the Comfort Suites takes pride in providing our guest with a fantastic experience. Thanks for taking the time to write a review. Looking forward to having you as our guest in the future. More 

Troy, Michigan
Top Contributor
89 reviews 89 reviews
32 hotel reviews
115 helpful votes 115 helpful votes
5 of 5 stars Reviewed October 24, 2014

This hotel has all of the elements that I look for in my hotel stays. Clean, convenient, reasonably priced, quiet, comfortable beds and exceptional service from staff. This location is a model for the hotel hospitality industry in meeting a guest expectations. I was impressed from the moment I entered the front doors. The desk clerk was friendly and courteous... More 

Was this review helpful? Yes 1
ComfortSuitesGA, Manager at Comfort Suites Glen Allen, responded to this review

Each and everyone of our staff at the Comfort Inn and Suites take pride in making our guest happy and it is always make us happy when we hear back that we succeeded. Looking forward to having you as our guest in the future. Thanks again. More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 25, 2014

Excellent hotel. Great price. Very nice room. I travel often and pay often for high dollar rooms at hiltons, sheratons, marriotts, and hyatts.I know this is not 4 or 5 star, but the experience is just as good and comfortable. The beds are very nice and you get the pillow selection like Sheraton offers. The king bed is super comfy... More 

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Anchorage, Alaska
Contributor
13 reviews 13 reviews
3 of 5 stars Reviewed September 12, 2014

I'll start with the cons: The room was warm (not hot), and we could not get it cooled off to sleep comfortable. The sitting area was dark and not enough lights to read by. Why is the "special" shower in the second room and not the room with the king size bed? Don't get there late or you'll be searching... More 

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ManagementTeamGM, Manager at Comfort Suites Glen Allen, responded to this review

Dear biteprofessor, Thank you for telling us about your stay with us. We are so glad your chose us for you hotel accommodations. Thank you for sharing your concerns about the hotel. We are very sorry that you were not completely satisfied. We will use your feedback to make the necessary changes to the hotel to make it better for... More 

Staunton, Virginia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 7, 2014

I had a LASIK procedure done at the building beside Comfort Suites. The hotel staff were very supportive and allowed me to check in early so once I had my eye surgery, I could come to the hotel and go straight to bed. The room was clean, and had everything I needed. Breakfast wasn't very good, but about average from... More 

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ManagementTeamGM, Manager at Comfort Suites Glen Allen, responded to this review

Dear Laura, Thank you for telling us about your stay with us. We are so glad that we could accommodate you during your surgery. Thank you for telling us your thoughts about the breakfast service. We are very sorry that you were not satisfied with it. We will be sure to pass this feedback on to our staff. We use... More 

Chapel Hill, North Carolina
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 24, 2014

Décor is dark and depressing. All lighting is dim and the suite only had one window. Stains on carpet and chair. The price was good but I would not recommend due to low quality of the place. Also had a funny smell in our room.

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New Hampshire
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed August 23, 2014

Clean, quiet, and comfortable. Our group was four family members and a large dog, and the space in the two bed suite was more than adequate. Lots of places to eat in the neighborhood. The Comfort Suites charged a $20 fee for staying with a dog. Other nearby suites charged as much as $75 for a one night stay.

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 23, 2014

Stopped for one night on the way to the Outer Banks. Check in was quick and easy. Had double queen suite. Room was spacious, clean and quiet. Breakfast was good, quick and free and the rate was pretty good fo the area. Very satisfied. Now if only they could do something about the traffic on I95 :)

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Greenville, North Carolina
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 23, 2014

The positives. Rooms were nice, comfortable and had a great layout. Breakfast was almost inedible each morning unless you wanted cereal. Housekeeping was almost non - existent. Front desk staff was rude and acted like they didn't want to be there with the exception of one person. GO was unreasonable, confrontational and belligerent when complaints and concerns were brought up.... More 

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Additional Information about Comfort Suites Glen Allen

Address: 10601 Telegraph Road, Glen Allen, VA 23059
Phone Number:
Location: United States > Virginia > Glen Allen
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Glen Allen 2.5*
Number of rooms: 100
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Also Known As:
Comfort Suites Glen Allen Hotel Glen Allen
Glen Allen Comfort Suites
Hotel Style:
#6 Business Hotel in Glen Allen

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