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Comfort Suites Glen Allen

Certificate of Excellence
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10601 Telegraph Road, Glen Allen, VA 23059
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Best prices for: 1 room 1 guest
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Comfort Suites Glen Allen
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Comfort Suites Glen Allen
Comfort Suites Glen Allen
Comfort Suites Glen Allen
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174 reviews from our community

Traveler rating
    98
    45
    22
    4
    5
See reviews for
84
25
8
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
  • All months
    (174)
  • Mar-May only
    (46)
  • Jun-Aug only
    (67)
  • Sep-Nov only
    (34)
  • Dec-Feb only
    (27)
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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

Clean, Clean, Clean and oh yes, Clean! The staff was wonderful, the rooms were clean, the breakfast delicious and the pool was fun. Even used the business area for some copies. EVERYONE was really kind, hospitable and seemed to have customer service as their top priority. Will stay there again in the future for sure. Drawbacks: Gym could definitely use... More 

Was this review helpful? Yes
ManagementTeamGM, Manager at Comfort Suites Glen Allen, responded to this review

Dear JR, Thank you for telling us about your visit with us. We are glad you stayed with us during graduation weekend. We are glad you found the hotel to be clean. Your feedback is very important to us. Thank you for telling us your concerns about the ac. We will use this feedback to make the necessary changes to... More 

Kingsport, Tennessee
Top Contributor
65 reviews 65 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I arrived late in Richmond after a 6 hour drive without a reservation. Other hotels close to my destination were full, so I decided to take a chance at this Comfort Suites where I hadn't stayed before. What a stoke of luck for me! The bed and pillows (which are sometimes an issue for me) were very comfortable and I... More 

Was this review helpful? Yes
ManagementTeamGM, Manager at Comfort Suites Glen Allen, responded to this review

Dear Kingsport, Thank you for telling us about your visit. We are so glad you chose us for your hotel needs. We value all of your feedback. We are glad we could accommodate you. Thank you for your time. We hope to see you again in the future. Sincerely, Comfort Suites Glen Allen More 

North Carolina
Top Contributor
221 reviews 221 reviews
46 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Had a plumbing problem, and had to be moved, while we were away. Housekeeping mistakenly threw away all of our items in the refrigerator. But the General Manager explained exactly what happen, apologized for what happened, and made it right. A simple mistake handled in a very professional manner. VERY good recovery!

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Comfort Suites Glen Allen, responded to this review

Dear rryan3131, Thank you for telling us about your visit with us. We are so glad you chose the hotel for your hotel needs. We are very sorry for the problem that you incurred during your visit. We are so glad that we could make that right with you. We value all guest feedback. It allows us to make the... More 

NJ
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 12, 2015

I am a mother of 4, super picky about my hotels, and a germophobe too! You can imagine how hard it is for me to find comfortable accommodations... This hotel exceeded my expectations and I didnt even need to pull out the disinfecting wipes at all! Demetrius at the front desk was so friendly and welcoming. The two bedroom/two bath... More 

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Comfort Suites Glen Allen, responded to this review

Dear Travlrmom, Thank you for telling us about your visit with us. We are so glad you were comfortable in our hotel. We are so glad you and your family enjoyed our hotel suite . We will pass this wonderful feedback on to our hotel staff. Thank you for your time. We hope to see you again in the future.... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 5, 2015

My family was making the drive back to NY from a great week in Florida. I looked for a reasonably priced hotel around Richmond and found this gem. The bed was very comfortable and the suite style was perfect for my husband who wakes very early. The kids and I were able to sleep in while he worked in the... More 

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Comfort Suites Glen Allen, responded to this review

Dear Kristin, Thank you for telling us about your stay. We are so glad that you and your family enjoyed the suite. We are so glad you could accommodate us during your trip. Thank you so much for your time. We hope that you will consider us again in the future. Sincerely, Comfort Suites Glen Allen More 

New York City, New York
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 26, 2015

Of all the hotels on this stretch of road, I can see why it's rated so highly. Staff were stellar in general and extra helpful when they had to work back to back shifts in blizzard. Housekeeping, front desk and the amazing women who run the breakfast. I TRULY hope management gave them hourly pay when they were there all... More 

Was this review helpful? Yes
ManagementTeamGM, Manager at Comfort Suites Glen Allen, responded to this review

Dear Cutieblueeyes, Thank you for telling us about your stay with us. We are so glad that we could accommodate you during the blizzard. We are so glad you enjoyed the hotel staff. We value all guest feedback. Thank you so much for staying with us. We hope that you will consider us again in the future. Sincerely, Comfort Suites... More 

2 reviews
5 of 5 stars Reviewed March 10, 2015

Suite (2 rooms) nicely appointed, pleasant breakfast. Most difficult thing was finding it (next to candlewood also poorly marked from the road on a dark nite). Breakfast area had a beautiful large well maintained acquarium.

Was this review helpful? Yes
Joseph S, Director of Sales at Comfort Suites Glen Allen, responded to this review

Dear Valued Guest, Our entire staff appreciates your kind review of your last stay! We are constantly striving to bring the best available amenities and service to ouur guests, and it is always encouraging to hear that we have accomplished our goal. Thank you for your business, and we can't wait to have you stay with us again! More 

San Antonio, Texas
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 2, 2015

We headed back toward Richmond, VA on December 28th and we needed one last room for one last night on our Christmas vacation. I found this hotel by simply looking for the closest Comfort Suites to Richmond. While it was off the beaten path, it was a fantastic evening. The room was magnificent and the service was incredible. We got... More 

Was this review helpful? Yes
Joseph S, Director of Sales at Comfort Suites Glen Allen, responded to this review

Dear Valued Guest, Thank you so much for taking the time to give us a positive review for your stay! We are glad to hear that you had such a great stay at our property! Our staff is constantly striving to bring our guests the best service and amenities possible, and it is encouraging to hear that our efforts aren't... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 26, 2015

We were traveling through, didn't have a reservation so we decided to wing it. It was close to midnight when we arrived. The front desk person was amazing. She got us into a room without any problems. We got into the room and the shower was hot, the bed was amazingly wonderful and it was so quiet. I couldn't hear... More 

Was this review helpful? Yes
Joseph S, Director of Sales at Comfort Suites Glen Allen, responded to this review

Dear Valued Guest, Thank you so much for taking the time to write this wonderful review of our property! We hope that the next time you are traveling through Richmond, you give us an opportunity to prove that we can provide the best service every time you stay! We look forward to having that chance again soon! More 

Long Island, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 20, 2015

We were driving back to NY from Florida and had to do an overnight and selected this hotel, it worked out very well, welcoming staff, quick check in, nice room (much larger than we expected) breakfast included. Plenty of nearby places to eat and shop if you need to. It is right off on 95.

Was this review helpful? Yes
ComfortSuitesGA, Front Office Manager at Comfort Suites Glen Allen, responded to this review

I would like to thank you for a great review. Providing our guest with a positive experience is our number one goal. Looking forward to having you back as our guest in the future. More 

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