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Comfort Suites Glen Allen

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10601 Telegraph Road, Glen Allen, VA 23059
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Comfort Suites Glen Allen
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180 Reviews from our TripAdvisor Community

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Traveler rating
    101
    46
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88
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33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Any
English first
  • All months
    (180)
  • Mar-May only
    (49)
  • Jun-Aug only
    (70)
  • Sep-Nov only
    (34)
  • Dec-Feb only
    (27)
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Berkshires, Massachusetts
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Probably the best dog friendly hotel we have stayed in, the room was very big with a king bed, sofa/sitting area and a small refrigerator. The bathroom was clean and well stocked with towels and supplies. The staff was very accommodating Nice outdoor area for walking dogs that was well maintained. The rate was extremely reasonable as well at the... More 

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ManagementTeamGM, Manager at Comfort Suites Glen Allen, responded to this review

Dear Laura, Thank you for telling us about your visit with us. We are so glad that you chose us for your hotel visit. We are glad that you enjoyed our pet friendly hotel. We are so glad you and your family stayed with us. We will be sure to pass this feedback on to our hotel staff. They always... More 

Philadelphia, Pennsylvania
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel was fine for what we needed - a place to rest on our long drive from Savannah, Ga to the Philadelphia area. The room was very large with the bedroom being separate from the living area. There were certain areas of the bathroom that looked a little dingy or worn. The front desk staff could be a little... More 

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Demetrius M, Front Office Manager at Comfort Suites Glen Allen, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. More 

Colden
1 review
5 of 5 stars Reviewed 3 weeks ago

Jenn an s Steven were excellent front desk personnel. Jenn quickly came to check on our fridge that wasn't working properly & was able to remedy the situation by moving us to another room. The room was large, clean, and very quiet for being near I-95. The beds were very comfortable with an array of pillows to chose from (soft,... More 

Was this review helpful? Yes
Demetrius M, Front Office Manager at Comfort Suites Glen Allen, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. More 

Arlington, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

A loverly property close to everything. Literally next door to a large mall and right off the freeway. Considering how close to the freeway it sat, it was remarkably quiet. The room was large with a separate bedroom. I'm an early riser adn its nice to be able to close a door so my wife isn't disturbed. (I hate "suites"... More 

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ManagementTeamGM, Manager at Comfort Suites Glen Allen, responded to this review

Dear DBW, Thank you for telling us about your stay. We appreciate all of your comments, and concerns. Thank you for mentioning your concerns about the gym area. We value all guest feedback at the hotel. It allows us to make the necessary changes to the hotel to make it better for you, and future guests. Thank you for your... More 

Roanoke, Virginia
Level Contributor
35 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Clean. Basic. There for a soccer tournament. Close to Bass Pro Shop. Do NOT get room 105 unless you like to hear pots and pans at 5am. The check-in staff was nice. Told us straight up no alcohol in the "TV area," but did not say anything when we had red solo cups.

Was this review helpful? Yes
Demetrius M, Front Office Manager at Comfort Suites Glen Allen, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Outer Banks, North Carolina
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

I stayed here last year and thoroughly enjoyed it. I stayed here this month and I did not have the same experience. I was able to check in early which was a plus. Be aware that there is a 150.00 hold placed on your credit card at check-in. It was downhill from there. Not long after I entered my room,... More 

Was this review helpful? Yes
Demetrius M, Front Office Manager at Comfort Suites Glen Allen, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 11, 2015

Clean, Clean, Clean and oh yes, Clean! The staff was wonderful, the rooms were clean, the breakfast delicious and the pool was fun. Even used the business area for some copies. EVERYONE was really kind, hospitable and seemed to have customer service as their top priority. Will stay there again in the future for sure. Drawbacks: Gym could definitely use... More 

Was this review helpful? Yes
ManagementTeamGM, Manager at Comfort Suites Glen Allen, responded to this review

Dear JR, Thank you for telling us about your visit with us. We are glad you stayed with us during graduation weekend. We are glad you found the hotel to be clean. Your feedback is very important to us. Thank you for telling us your concerns about the ac. We will use this feedback to make the necessary changes to... More 

Kingsport, Tennessee
Level Contributor
65 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 3, 2015

I arrived late in Richmond after a 6 hour drive without a reservation. Other hotels close to my destination were full, so I decided to take a chance at this Comfort Suites where I hadn't stayed before. What a stoke of luck for me! The bed and pillows (which are sometimes an issue for me) were very comfortable and I... More 

Was this review helpful? Yes
ManagementTeamGM, Manager at Comfort Suites Glen Allen, responded to this review

Dear Kingsport, Thank you for telling us about your visit. We are so glad you chose us for your hotel needs. We value all of your feedback. We are glad we could accommodate you. Thank you for your time. We hope to see you again in the future. Sincerely, Comfort Suites Glen Allen More 

North Carolina
Level Contributor
276 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 stars Reviewed April 26, 2015

Had a plumbing problem, and had to be moved, while we were away. Housekeeping mistakenly threw away all of our items in the refrigerator. But the General Manager explained exactly what happen, apologized for what happened, and made it right. A simple mistake handled in a very professional manner. VERY good recovery!

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Comfort Suites Glen Allen, responded to this review

Dear rryan3131, Thank you for telling us about your visit with us. We are so glad you chose the hotel for your hotel needs. We are very sorry for the problem that you incurred during your visit. We are so glad that we could make that right with you. We value all guest feedback. It allows us to make the... More 

NJ
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 12, 2015

I am a mother of 4, super picky about my hotels, and a germophobe too! You can imagine how hard it is for me to find comfortable accommodations... This hotel exceeded my expectations and I didnt even need to pull out the disinfecting wipes at all! Demetrius at the front desk was so friendly and welcoming. The two bedroom/two bath... More 

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Comfort Suites Glen Allen, responded to this review

Dear Travlrmom, Thank you for telling us about your visit with us. We are so glad you were comfortable in our hotel. We are so glad you and your family enjoyed our hotel suite . We will pass this wonderful feedback on to our hotel staff. Thank you for your time. We hope to see you again in the future.... More 

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