We booked room #105 on August 15, 2007 for one night. Next morning, breakfast time (around 9 AM), $80 was stolen from my wife's purse left in the room by someone with a key to the room. We complained to a clerk and she promised that hotel manager Rogar Wright will contact us ASAP. That never happened despite our two... more

Stayed at this property for 3 nights in August 2007. Room was very clean, and updated. Included a fridge and microwave. Bathroom very clean and everything worked well. Front desk folks were helpful and free internet was available. The pool is as nice as anything I've seen at higher-priced properties like Hampton, etc. It appears the place is under renovation... more

We recently stayed here, it was a nightmare. The first room reaked when we walked in, we decided we could handle that. The toilet looked as if someone had been sick in it and never flushed it. The tub had a grimey brown film around it and there was a layer of dust on top of the microwave. We also... more

I live in Front Royal and stayed at this hotel once when the power in my house was off for a few days in the winter. I had heard that this was the main hotel in town that people take prostitutes but I had no idea how much it was true! This place had mediocre service, unclean rooms, and extremely... more

We have stayed at this Quality Inn several times because it is the most convenient to our son's home. The rooms are a nice size, but not as clean as they could be. Attention to detail is lacking. Last Christmas (2005), they forgot to mention that there would be no housekeeping on Christmas day. I don't begrudge the folks the... more

The Quality Inn is pretty crumby. You notice it first at the front desk, where an unnecessary "in your face" attitude prevails. The manager is mysteriously absent--all the time. There is a sarcastic note by the phone in the rooms that says something like "100% satisfaction guaranteed, but a little inconvenience does not constitute dissatisfaction." The refridgerator froze all our... more

My wife and I had trouble finding the Hampton Inn and had passed the Quality Inn a couple of times. We noticed that it was AAA approved and decided to check prices. These were very reasonable, especially with my AAA discount. The lobby was very presentable and the pool seemed so. The stairs to our 2nd floor room needed attention.... more

Until a couple years ago, the Quality Inn was the best place to stay in Front Royal, unless you wanted to pay an arm and a leg for one of the very nice B&Bs. This wasn't because the Quality is any good, it's just that it was the best you could do. Now there's the Hampton which is MUCH better,... more

Inconsistent at best. Rooms are usually clean, but if you need help from the front desk, don't hold your breath. One one stay they forgot to put coffee packs in the room. When I called down, there was only one person there. The most recent stay the lightbulb blew in the bathroom. The attendant wanted me to come down and... more