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Quality Inn & Suites

2.0 of 5
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1620 Armory Drive, Franklin, VA 23851 (Formerly Comfort Inn)
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1 room 1 guest
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55 Reviews from our TripAdvisor Community

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Fort Lauderdale, Florida
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 13, 2015

I booked this hotel for our family reunion, the hotel staff was very nice upon check in. The rooms need updating, the carpets need replacing as they are sticky. The bathrooms need the ceilings to be clean as there are brown spots on them. The smoking rooms really need to be aired out if not being used. The cleaning staff... More 

Thank Linda J
Phenix City, Alabama
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed September 4, 2015

I stayed at this hotel for my sister's wedding and it's just your average hotel..Nothing fancy with no bells or whistles..It's a little outdated but not bad..My only real complaint is that the towels in my room were damp..I don't know if they were not dried all the way but when I went to use a face towel to dry... More 

Thank RN2B8914
Edgewater Fl
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 23, 2015

Its your average hotel with refrigerator ,flat TV (they need HD in there but we don't watch much TV) Clean but not classy.I would say the breakfast was decent.The beds were comfortable..I expected the place to be noisy but I was surprised how quite it was.

Thank Peter-Goldwing
Lynchburg, Virginia
Level Contributor
46 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed August 23, 2015

We were in town for a wedding, as a Choice Employee I opted to use my discount to book the room here instead of staying with the rest of the guests. I am regretting that decision! I booked a smoking double by accident, called and asked to be moved into a King size room. The lady I spoke to said... More 

Thank Txtransplant2009

Travelers are raving about these Franklin hotels

Hickory, North Carolina
Level Contributor
80 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed August 20, 2015

Wasn't sure what to expect when I arrived to find this to be a true motel where you park right outside the door to your room. However the place was clean and comfortable. Bed was very comfortable and there was no noise from outside the room. Breakfast was equivalent to a Hampton breakfast, and the dining area was spacious and... More 

Thank Bill M
Tampa, Fl
Level Contributor
54 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed August 7, 2015

Perfect stop over while on the road. Mimi gave us a warm welcome and recommended a very good Mexican restaurant in the neighboring shopping center. As with other properties in the Choice Hotels family, I knew I could count on updated bedding, carpeting and flat screen TV. Very comfortable mattress and four pillows. The breakfast included eggs, sausage, waffles and... More 

1 Thank Pat&Georges
Charleston, West Virginia
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed August 6, 2015

It was a real pleasure to be greeted by the desk attendant. upon arrival. She was pleasant and kind and always had a smile. On Saturday morning, she was the only person to staff the lobby and she had the check outs, check in's and also service for the breakfast bar. All of this with a smile on her face.... More 

Thank lougancs
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 6, 2015

We stayed here to rest after visiting the area and heading to Georgia. The beds had 4 pillows each. Clean towels. We enjoyed the pool. Nice big TV to watch. The hot breakfast consisted of eggs with sausages. Large blueberry muffins. Waffle maker selection of breads juice coffee instant oatmeal. Very well stocked breakfast and friendly staff. Right off the... More 

Thank Jennifer K
Gainesville, Florida
Level Contributor
100 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed July 24, 2015 via mobile

Stayed there on our way to NJ. The check I need staff Mimic was fantastic. She was expecting us and had everything waiting. We went straight to our room. The door seemed to not close real well but locked so I didn't feel worried. The room was comfortable and clean. There was a car that started thumping it's rap music... More 

Thank Hollie S
Charleston, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 20, 2015

I reserved 3 rooms at this hotel for a family reunion, granted hotels are limited in Franklin but travelers should avoid this one. Two out of the three rooms were in terrible shape and failed to improve during our two night stay. Upon arrival (late evening) the door to our room was left ajar so we spent the first night... More 

Thank William C B
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