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Quality Inn & Suites

2.0 of 5
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1620 Armory Drive, Franklin, VA 23851 (Formerly Comfort Inn)
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47 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Gainesville, Florida
Level Contributor
91 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed there on our way to NJ. The check I need staff Mimic was fantastic. She was expecting us and had everything waiting. We went straight to our room. The door seemed to not close real well but locked so I didn't feel worried. The room was comfortable and clean. There was a car that started thumping it's rap music... More 

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Charleston, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I reserved 3 rooms at this hotel for a family reunion, granted hotels are limited in Franklin but travelers should avoid this one. Two out of the three rooms were in terrible shape and failed to improve during our two night stay. Upon arrival (late evening) the door to our room was left ajar so we spent the first night... More 

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Travelers are raving about these Franklin hotels

Lakeland
Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very quiet for sleeping. Clean rooms.Nice staff to greet you. They have breakfast,eggs, sausage,bagels,yogurt,make your own waffles and drinks. Coffee was the best! We will stay again when in the area.

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Asheville, NC
Level Contributor
83 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We were coming through Franklin around 9 pm after driving down the Chesapeake peninsula from Baltimore. Stopped, found a non smoking room for $76 plus tax. Room was adequate, and the mattresses were firm, which actually was what I needed after a week of staying in more expensive hotels with soft mattresses. Hangups were the internet wasn't working correctly, it... More 

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Gilbertsville, Pennsylvania
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed June 20, 2015

Hotel had a great staff on the front desk and taking care of the dining area. Hotel is in need of repairs. Our hand held in the shower area was held up by a twistee tie. Ther was a small freezer section in the fridge. A lot of hotels do not have this feature. A very nice small town, with... More 

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Narrows, Virginia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 27, 2015

We had a family reunion in the area and was pleased with our stay. Rooms were clean, beds and pillows were comfortable, nice breakfast with scrambled eggs, sausage and waffles, clean pool, and friendly staff. Con: need another waffle maker.

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Rainelle, West Virginia
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed May 26, 2015 via mobile

There were large burns in the carpet, a dirty washcloth left hanging in the bathroom, a reddish brown hand print smeared down the wall, the air conditioner wouldn't cool for 2 1/2 hours and the breakfast tasted horrible. Not worth wasting your time or money!

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Suffolk, Virginia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 8, 2015

For $100+ this inn is overpriced. The rooms are in need of renovation not a makeover. The bathroom is very small with poor quality fixtures. The room can only be described as dingy and dreary. Why the reviews on their site are so high is a mystery.

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Mass
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 9, 2015

We stayed at the hotel recently on a family trip to the South. The hotel was easy to get to off the highway and was good value for money. Rooms could use an upgrade, but our room was clean. Loved the shops nearby for snacks etc.

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Rolesville, North Carolina
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed April 2, 2015

I conduct business in the Franklin VA area every six months and find the Quality Inn to be a pleasant place to stay. Clean rooms. Furnature in good condition. Shower and bathroom area clean. Working internet. Hot breakfast scrambled eggs, sausage. Good price.

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