We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quality Inn & Suites

2.0 of 5
Hotel website
Hotel deals
1620 Armory Drive, Franklin, VA 23851 (Formerly Comfort Inn)
Special Offer
Choice Privileges Points
Quality Inn & Suites
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Add Photo

44 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    3
    7
    11
    5
    18
See reviews for
12
12
3
12
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
  • All months
    (44)
  • Mar-May only
    (12)
  • Jun-Aug only
    (14)
  • Sep-Nov only
    (14)
  • Dec-Feb only
    (4)
All months
Asheville, NC
Level Contributor
79 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We were coming through Franklin around 9 pm after driving down the Chesapeake peninsula from Baltimore. Stopped, found a non smoking room for $76 plus tax. Room was adequate, and the mattresses were firm, which actually was what I needed after a week of staying in more expensive hotels with soft mattresses. Hangups were the internet wasn't working correctly, it... More 

Was this review helpful? Yes
Gilbertsville, Pennsylvania
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel had a great staff on the front desk and taking care of the dining area. Hotel is in need of repairs. Our hand held in the shower area was held up by a twistee tie. Ther was a small freezer section in the fridge. A lot of hotels do not have this feature. A very nice small town, with... More 

Was this review helpful? Yes
Narrows, Virginia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 27, 2015

We had a family reunion in the area and was pleased with our stay. Rooms were clean, beds and pillows were comfortable, nice breakfast with scrambled eggs, sausage and waffles, clean pool, and friendly staff. Con: need another waffle maker.

Was this review helpful? Yes 1
Rainelle, West Virginia
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed May 26, 2015 via mobile

There were large burns in the carpet, a dirty washcloth left hanging in the bathroom, a reddish brown hand print smeared down the wall, the air conditioner wouldn't cool for 2 1/2 hours and the breakfast tasted horrible. Not worth wasting your time or money!

Was this review helpful? Yes

Travelers are raving about these Franklin hotels

Suffolk, Virginia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 8, 2015

For $100+ this inn is overpriced. The rooms are in need of renovation not a makeover. The bathroom is very small with poor quality fixtures. The room can only be described as dingy and dreary. Why the reviews on their site are so high is a mystery.

Was this review helpful? Yes
Mass
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 9, 2015

We stayed at the hotel recently on a family trip to the South. The hotel was easy to get to off the highway and was good value for money. Rooms could use an upgrade, but our room was clean. Loved the shops nearby for snacks etc.

Was this review helpful? Yes
Rolesville, North Carolina
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed April 2, 2015

I conduct business in the Franklin VA area every six months and find the Quality Inn to be a pleasant place to stay. Clean rooms. Furnature in good condition. Shower and bathroom area clean. Working internet. Hot breakfast scrambled eggs, sausage. Good price.

Was this review helpful? Yes
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed November 7, 2014

These people are crooked and will over book and lie just to get you to stay. I had a reservation for 2weeks working shutdown and was told it would be no problem! Well when my one week was up they told me I could not stay any longer! And when I say there was no one in that parking lot... More 

Was this review helpful? Yes
Manquin, Virginia, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 30, 2014

From being assured I would have a room on the morning of Friday the 19th after working 12 hours at night and not having one, to walking into a musty smelling room, to killing at least 1 cockroach daily forcing me to keep my suitcase and foodstuffs in my vehicle, to being awaken on 3 consecutive days by housekeeping staff... More 

Was this review helpful? Yes
Fredericksburg
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 14, 2014

When we arrived at the hotel to check-in we had to wait for 10 minutes because the only attendant was busy taking a reservation and no one else working. When we got to our room we opened the door we were greeted by the overwhelming smell of mold. The bedspreads had questionable stains and the carpet was not vacuumed. After... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

16 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (10)
Viewed
Bathroom (5)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (6)
Viewed
Dining (1)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (2)
Viewed
Pool/beach area (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay