We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 4 Franklin hotels

Comfort Inn

2.0 of 5 Hotel   |   1620 Armory Dr., Franklin, VA 23851
Hotel website
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Save Saved
You added Comfort Inn to your Saves list
Comfort Inn
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Ranked #3 of 4 Hotels in Franklin
Write a Review

35 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago via mobile

When we arrived at the hotel to check-in we had to wait for 10 minutes because the only attendant was busy taking a reservation and no one else working. When we got to our room we opened the door we were greeted by the overwhelming smell of mold. The bedspreads had questionable stains and the carpet was not vacuumed. After... More

Was this review helpful? Yes
Shermans Dale, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 29, 2014

We spent the night at the comfort Inn in Franklin Va,The rooms were clean and they had a very good breakfast in the morning.I was surprised to find everything we needed for breakfast with ,waffles ,eggs ,cereal,toast ,juices,coffee,with tables to sit and talk and even a TV,it was nice.

Was this review helpful? Yes
Franklin, Virginia
1 review
2 of 5 stars Reviewed May 8, 2014

We had no choice but to stay somewhere in Franklin. The first room Comfort Inn gave us smelled musty and moldy. We had them move us which was better smell-wise but half of the TV channels had no sound, the beds are only double beds and there were tiny gnats flying around the room. During our vacation we stayed in... More

Was this review helpful? Yes
Richmond, Virginia
18 reviews 18 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 7, 2014

I had reserved a room for 2 nights in Jan 28-29 of 2014 and because of weather issues, I was not able to travel and stay in Franklin. I was not able to cancel the first night but was able to cancel the 2nd night. I was charged for 1 night stay, even though I did not stay at the... More

Was this review helpful? Yes
Jonesboro, Arkansas
17 reviews 17 reviews
4 hotel reviews
3 of 5 stars Reviewed February 27, 2014

This hotel is right on the Hampton Highway. Access is easy to the highway as it is only 100 yards away. There are several fast food places withing walking distance, and Applebees is just down the road about a half mile. The rooms are "ok" but there is nothing special about this hotel. The beds are not the greatest, but... More

Was this review helpful? Yes
Woodbridge, Virginia
1 review
1 of 5 stars Reviewed February 14, 2014

Second stay at this hotel. I should have learned from my first experience when we were greater by a snake. The second stay 2 years later-- the room was musty, the carpet was dirty and I was badly bitten by bed bites on one ankle, both knees and on my back. I called the hotel the following morning and the... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed January 9, 2014

Booked a nite here and came in late. Front staff was very nice. Room was very good for the price. Next morning left and forgot personal item. Several hours later we returned to pick up what we had left and again staff was super. No. 1 reason why I would stay here again is extremely feiendly staff!!

Was this review helpful? Yes
coastal NC
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed November 16, 2013

Glad I did not go by what all the reviews said. Yes the hotel is dated but we found our room very clean & spacious with a seperate living room and kitchenette. The jacuzzi / hot tube / whirlpool was huge with a waterfall! The breakfast was very nice with waffles & sausage plus the usually continental fare. The staff... More

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed October 12, 2013

This place is a dump !!! The carpet is Nasty hasn't been cleaned in a long time !! And it had a nasty smell in the room !! What a dump .. The pool is green not fit to for a a wild animal .. No joke!! I went to complain about the carpets and the nasty smell in the... More

Was this review helpful? Yes
Irwin, Pennsylvania
1 review
1 of 5 stars Reviewed September 24, 2013

We booked 20 rooms at this hotel the beginning of August 2013 for a family reunion. Front desk personnel and housekeeping were wonderful. But that was all. The rooms were damp and musty. Even the linens on the bed were damp. Two relatives had to leave early from getting sick from the moisture in their rooms. Some rooms had broken... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Comfort Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Comfort Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn

Address: 1620 Armory Dr., Franklin, VA 23851
Phone Number:
Location: United States > Virginia > Franklin
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Priceline, Hotels.com, Expedia, Choice Hotels, Tingo and Venere so you can book your Comfort Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

14 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (9)
Bathroom (5)
Other (4)

Management photos: Courtesy of the property manager

All management photos (6)
Dining (1)
Room/suite (2)
Hotel & grounds (2)
Pool/beach area (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in Franklin with
any amenities