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Hotel Floyd

#1 of 3 Hotels in Floyd
Certificate of Excellence
GreenLeadersPlatinum level
300 Rick Lewis Way, Floyd, VA 24091
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Hotel Floyd
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Hotel Floyd
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240 reviews from our community

Traveler rating
    186
    43
    5
    6
    0
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72
112
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12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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    (240)
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    (49)
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  • Sep-Nov only
    (70)
  • Dec-Feb only
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Charlotte, North Carolina
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Hotel Floyd is not completely unlike a Hampton Inn-- very similar in terms of amenities and formality, but I think you will like it a lot more than your typical mid-range hotel. The staff was friendly and full of helpful recommendations. Our room was definitely roomier than your average hotel room. No tripping over suitcases here! There was a... More 

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HotelFloydManager, Director of Sales at Hotel Floyd, responded to this review

Thank you for the comments and description of our wonderful property. Our breakfast is high (if not the highest) on our list of things to enhance. This spring we're going to add items to the breakfast and hopefully incorporate some locally made items that should make all guests excited about the food offerings. We look forward to having you back... More 

Hot Springs, Virginia
Senior Contributor
39 reviews 39 reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed in the Hibiscus room, I'm pretty sure that was what they named it, and it was nice. The room was big enough for our short 2 night stay with very cool wooden head boards on the beds. The staff was friendly and helpful, and the breakfast was good as well. The cleanness of are room... More 

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HotelFloydManager, Director of Sales at Hotel Floyd, responded to this review

Thank you for kind words in your review. Since 2014, we've made some changes in the housekeeping department to resolve issues like you've mentioned. Our attention to detail is extremely important and you never should have witnessed any uncleanliness issues. Thanks again and we look forward to having you back! More 

Havre de Grace, Maryland, USA
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've stayed at the Hotel Floyd twice in the past six months and will stay again on my next business trip to the area. The staff are friendly and the comfortable rooms are larger than average. The continental breakfast is better than what Holiday Inn Express typically offers. I booked thru Expedia and had no problems.

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HotelFloydManager, Director of Sales at Hotel Floyd, responded to this review

Thank you for the great review. We strive to be as friendly and accommodating with every guest that walks through our front doors. Take care and we can't wait to have you back in the future. More 

Scottsdale, Arizona
Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have stayed at the Hotel Floyd three times now and will return again. The rooms are spacious and clean and furnished with hand made items from the local area. Each room has a different theme and is uniquely decorated. They have added more rooms and now serve breakfast. The staff is helpful and courteous. The hotel is also green.... More 

Was this review helpful? Yes 1
HotelFloydManager, Director of Sales at Hotel Floyd, responded to this review

Thank you for the great review! We look forward to having you back in the near future. Our concert series in 2015 will be much better and have all kinds of new features. For example, May is "Food Truck Month" and every Thursday we'll have a different food truck offering interesting delicatessen. Take care and safe travels. More 

Alexandria, Virginia
1 review
5 of 5 stars Reviewed February 16, 2015

The staff at Hotel Floyd was not only friendly, but super helpful! There was a small mix up with rooms, and not only did they correct the mistake, but they also offered to comp our stay!! This was not only an incredible example of hospitality, but a blessing to us. We will be recommending Hotel Floyd to all our friends... More 

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HotelFloydManager, Director of Sales at Hotel Floyd, responded to this review

Thank you for the review! Hotel Floyd strives to give the best customer service experience possible. We understand that traveling away from home isn't always easy, but we want guests to feel at home here in the Blue Ridge Mountains! Take care and we look forward to having you back again. More 

Cincinnati
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 30, 2015

This hotel is really a neat place to stay. We bought a deal on livingsocial and upgraded the deal to a suite. When we booked the room, there was a miscommunication on the total price of the upgrade, but the front desk was willing to honor the original price given to me. That was impressive to me because most hotels... More 

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Charlotte, North Carolina
Top Contributor
69 reviews 69 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 28, 2015

Hotel Floyd is a special place. Its full of character that makes this hotel a real charm. Local Art, woodwork, and furniture are just part of the reason why this hotel is one of our families favorite places to stay. It is really hard to rate this hotel with other hotel chains, there is nothing like it.

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Arlington, Virginia
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 8, 2015

My 80-year old mother and I took a road trip along the Crooked Road in November and we thoroughly enjoyed our stay at the Hotel Floyd at both the beginning and end of our trip. The front desk staff (Bill and Linda?--hope I got that right) were friendly, knowledgeable, and full of great suggestions on local restaurants and music venues,... More 

Was this review helpful? Yes 1
Pittsfield, MA
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed December 9, 2014

My first visit since the new section is complete and I'm happy to say, the place is still (even more?) lovely. I go out of my way to stay at the Hotel Floyd on my annual trips from the Berkshires to Florida and have been staying there for 4 or 5 years now. The place is beautiful in a simple,... More 

Was this review helpful? Yes 1
Floyd, Virginia
Top Contributor
84 reviews 84 reviews
15 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed December 3, 2014

A picky wife gave it high marks for style, decor, and cleanliness. It is only a hundred feet from the Floyd Country Store music venue, the Angels in the Attic secondhand store, art galleries, and other sights in the town of Floyd

Was this review helpful? Yes 2
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