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BEST WESTERN Fairfax

Certificate of Excellence
2.5 of 5
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3535 Chain Bridge Road, Fairfax, VA 22030-2703
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BEST WESTERN Fairfax
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Ranked #7 of 21 Hotels in Fairfax
Certificate of Excellence
A recent review
4 of 5 stars reviewed 4 days ago
Rocky H High Point, United States
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275 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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High Point, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

Have stayed here on many occasions on business. Rooms are nice, beds are comfortable. Front desk is exceptionally helpful - ask for Sandra or Julia and you won't be disappointed about check-in process. The included breakfast is very nice and a step up from many other hotels I have stayed at. Housekeeping has been slack on my last 2 stays,... More 

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Portland, Oregon
Level Contributor
120 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Considering the high cost of lodging in Washington, DC, I decided to stay outside the city. The highways are easily accessible from this hotel and it's easy to enter and exit the parking lot once you get the hang of it, despite being in a fairly heavy traffic area. There are restaurants, a drug store, and some shopping relatively close... More 

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Washington DC, District of Columbia
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Shortly after we checked into the hotel, my children (both teens) made their way down to the outdoor pool--only to return to the room a few minutes later. My daughter told me that there was a problem at the pool, so I walked back over with them. There were two young ladies, who were college volleyball players (also hotel guests)... More 

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1 review
5 of 5 stars Reviewed 6 days ago NEW

This isn't the newest hotel around, but it's convenient, clean, breakfast is great, it's very affordable and the staff is terrific. I left some documents in my room when I checked out and they got them right to me. Way above and beyond! I've been coming here for over 4 years to hold meetings. The room is always set up... More 

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Columbia, SC
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5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My son (8 years old) and I stayed at this hotel for 4 days last week on a sightseeing trip to DC. The room itself was entirely adequate and I can't think of anything significant that fell short of my expectations, in fact, some things exceeded my expectations. The bed was very comfortable and there is a fairly large refrigerator... More 

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Charlottesville, Virginia
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38 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The location is on rt 123, convenient to much in the area. The lobby has been modernized. The staff were quite helpful. The rooms were very much 1950s, although everything worked and was clean. There is no elevator and the room entrances face out rather than to a central hallway. Parking is free and ample. Noise was, oddly, minimal since... More 

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Atlanta
Level Contributor
112 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed two nights 6/15-6/16 a Monday and Tuesday. This is a recycled older Holiday Inn property that is in good shape and had some rehab in progress. It is a large property and all rooms are exterior. I do not know if there is an elevator. The rooms are large. We chose this property because of its "alledged 1/2... More 

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Level Contributor
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This hotel worked out perfect for us. We were able to catch the bus right outside the hotel to the metro station, it was great. They have a nice pool with a life guard on duty. The breakfast was good, lots of choices. Friendly staff. We'd stay again.

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Akron, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

Overall rating FAil .Hotel should change complete service and respect to clients. Never argue with a customer even if they may be wrong. A Customer is acustomer and without them there is no business.Many times Card keys to room would not register until numerous tries. nobody needs that especially carrying heavy items.

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stephenmay, General Manager at BEST WESTERN Fairfax, responded to this review

Dear Mr. Wilson, We do apologize for not being able to serve you in more respectful manner. Unfortunately, the downstairs room you wanted when you checked in was sold out and we had to put you on our second level. There is never an excuse for poor customer service and you are correct, that the customer is the customer and... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is an older style hotel where your hotel door opens to the outside. I kind of like it that way. The staff is super friendly and very accommodating. The last time I stayed there, I forgot something back in the room. I called the hotel and spoke with Julia and explained what happened. When I came back a few... More 

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stephenmay, General Manager at BEST WESTERN Fairfax, responded to this review

Dear Tim: Thank you for taking the time to write a review concerning your stay. It is very rewarding for our employees to receive your comments regarding their service and also how much you enjoyed our breakfast. We hope that you will be able to visit us again in the future. More 

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