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All 22 Fairfax hotels

Fairfax Marriott at Fair Oaks

3.5 of 5 Hotel   |   11787 Lee Jackson Memorial Highway, Fairfax, VA 22033
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76%
Ranked #6 of 22 hotels in Fairfax
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed May 15, 2014
WestEastOne Boston, Massachusetts
  • Reviews (241)
  • Photos (49)
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  • Room tips (46)
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241 people have reviewed this hotel

Traveler rating
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    13
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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There are newer reviews for Fairfax Marriott at Fair Oaks
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Boston, Massachusetts
Contributor
18 reviews 18 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 15, 2014 via mobile

This is a one of the older, standard Marriott properties. Updated completely but rooms are still a bit small. In any event, it is very comfortable to stay there, bed, bedding and furnishings were well appointed in Marriott style. Rate on weekend was sub $90 ( as low as any of the lesser properties) - they honor full breakfast comp... More

Was this review helpful? Yes
Kelly K, Manager at Fairfax Marriott at Fair Oaks, responded to this review

Thank you for your response. Our hotel is a bit older, but we are looking forward to a full renovation this summer that will showcase our hotel! I will take a look at our internet connection, as we have recently increased our bandwidth and it should be faster. If this happens again, please let us know and we can take... More

Seattle
Reviewer
3 reviews 3 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 11, 2014

I was completely satisfied with my stay. I was a little worried about getting stuck in the worst room in the house on a really busy night with my late flight. My room requests were honored even with my midnight arrival; indeed, I got an upgrade. I spoke to a few different people at the front desk, and they were... More

Was this review helpful? Yes
Kelly K, Manager at Fairfax Marriott at Fair Oaks, responded to this review

Thank you for your note! I am glad our team was able to accommodate your requests. We have a tight process in place that allows us to track frequent guest requests in our system and ensure your needs are met (even if you check in late!). You are completely right about the guest room needing updating. The good news is... More

Holt, Michigan
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 8, 2014

This hotel was very nice and the staff were amazingly friendly and accommodating. We stayed at this hotel the last night of our stay so we could easily return our car rental the night before departure and get a ride back to the hotel by the hotel shuttle. Then we got another free ride back to the airport in the... More

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Irmo, South Carolina
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 19, 2014

I stayed at this hotel with my parents for a few days while we visited Washington DC. Very nice property, clean rooms and helpful staff. We didn't eat at the hotel so I can't comment on the restaurant. The king size bed was extremely comfortable...the fold out sofa...not so much. :) But I didn't expect a fold-out bed to be... More

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Kelly K, Manager at Fairfax Marriott at Fair Oaks, responded to this review

Thank you for allowing us to host you during your visit to DC. I am glad you liked our king sized beds-they are very comfortable! Having the mall with so many dining options is a plus for sure... you can find anything you want! Come back again soon! More

Fairfax
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed April 12, 2014 via mobile

After catching what appeared to be a bed bug (official identification by EcoLab is pending-although the photos I compared online certainly look the same), Marriot's response was underwhelming. 1) They moved me down 2 floors to a poorly lit room overlooking the driveway, 2) They reimbursed me for my laundering expense- $39, 3) They gave me 30,000 points. This doesn't... More

Was this review helpful? Yes 5
Scott_Paradine, General Manager at Fairfax Marriott at Fair Oaks, responded to this review

Sir, First and foremost, I want to re-iterate my apologies, and my appreciation of your disgust upon finding a pest in your room during your stay with us. I assure you that I, and all of our staff here, share your sense of urgency when it comes to any report of insects in our rooms. One of the attributes that... More

Annandale, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 7, 2014

Located close to Fair oaks mall, restaurants and shopping one step away. Very friendly staff, very good service. Even though we were styaing only for one night, we would recomend this hotel to the friends and family quick drive to I-66 and I-495

Was this review helpful? Yes 1
Kelly K, Manager at Fairfax Marriott at Fair Oaks, responded to this review

Thank you for your feedback! I am glad we were able to make your quick stay a great one.Thank you also for offering to recommend us, we appreciate great word of mouth. Hope to see you back again soon! More

portland
Senior Contributor
48 reviews 48 reviews
33 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 30, 2014

I like this hotel. The room is clean and comfortable. I get a good night's sleep after a long day at work. The restaurant serves breakfast, lunch and dinner. If you feel like eating elsewhere, there's a big shopping center across the street with some very good restaurants. There's Starbucks in the lobby for those on the go. The only... More

Was this review helpful? Yes
Kelly K, Manager at Fairfax Marriott at Fair Oaks, responded to this review

Thank you for your response. I am glad that you found our hotel to be clean and comfortable. I apologize that our restaurant team was not as attentive as they should have been. We do train our team on the importance of friendly and prompt service in the Oak Grille but will continue to do so. Hope to see you... More

NDHYD
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed March 27, 2014

We stayed here last week for 2 nights. I don't know the class of this hotel, but the price was very reasonable. Rooms are older, but everything has been very well maintained. Only thing we noticed that was bad was the loud noise from the upstairs bathroom, when someone was taking a shower. Beds were comfortable - nothing great but... More

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Kelly K, Manager at Fairfax Marriott at Fair Oaks, responded to this review

Thank you for the review on your stay! I am glad that the location was convenient for your needs and that our team treated you well. Looking forward to your return! More

Philly
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 12, 2014

This is a very basic Marriott; perhaps one that is in need of refurbishment. Your satisfaction will depend upon the rate you obtain. At $59 for a weekend room, I had nothing to complain about. If you get a great rate like that and then expect a high-end Marriott, you will be disappointed. The hotel is just OK, but given... More

Was this review helpful? Yes
Kelly K, Manager at Fairfax Marriott at Fair Oaks, responded to this review

Thank you for your response. While I agree that your rate was great, we should be giving the best service possible, not just $59 service. I would love to speak to you further regarding any specifics we could have done better. I can also put in your guest profile to make sure you receive a room away from the highway... More

Sarasota, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 5, 2014

If you are looking for top shelf service look no more, this is the place to stay. Ajay has total command of the front desk and is 2nd to no one. The rest of the front desk staff is focused on service first. Restaurant is understaffed and slow but the food is excellent. Property is very well maintained. Only place... More

Was this review helpful? Yes 1
Kelly K, Manager at Fairfax Marriott at Fair Oaks, responded to this review

Great comment on Ajay! I will be sharing this with him and the team. He is certainly a great asset to the hotel! Service first is definitely our mantra. I do apologize about the restaurant being understaffed. I would love to know the dates of your stay so I can look into this further. My direct line is 703-667-4200 if... More

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Additional Information about Fairfax Marriott at Fair Oaks

Address: 11787 Lee Jackson Memorial Highway, Fairfax, VA 22033
Phone Number:
Location: United States > Virginia > Fairfax
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Fairfax Marriott at Fair Oaks 3.5*
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Also Known As:
Marriott Fairfax Fair Oaks Mall Hotel Fairfax
Fairfax Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Romantic Hotel in Fairfax #6 Business Hotel in Fairfax #10 Family Hotel in Fairfax
Hotel Class
Official Description (provided by the hotel)
The Fairfax Marriott at Fair Oaks is in an ideal Northern Virginia location, just 20 minutes from Dulles International Airport, and is perfect for business trips, group meetings, wedding receptions, and weekend getaways to Washington DC. Guests love being adjacent to the Fair Oaks Mall, where there are over 190 specialty store and restaurants within walking distance, and also the close proximity to Government offices, business parks, GMU, and the Udvar-Hazy center. This luxurious hotel features 11 meeting rooms with almost 9,000 sq. ft. of meeting space, a full-service business center, an indoor pool, fitness center, as well as an onsite restaurant and bar serving a delicious American menu with a variety of signature cocktails. Guest Rooms feature chic décor with modern amenities including free WiFi access and a 32” LCD HDTVs with premium cable. Meanwhile the Marriott Luxury Bedding featuring offering plush mattresses, crisp linens, and fluffy pillows is sure to give guest the perfect night’s sleep in this Fairfax, VA hotel. ... more   less 
Number of rooms
310

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