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All 22 Fairfax hotels

Fairfax Marriott at Fair Oaks

3.5 of 5 Hotel   |   11787 Lee Jackson Memorial Highway, Fairfax, VA 22033
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Ranked #9 of 22 hotels in Fairfax
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Martha H
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245 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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Hong Kong
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

This Marriot Hotel was the worst that ever had. Except the service of the front desk was good. The room condition was terrible. Darksome room lighting, an antique hair dryer, poor showerhead. But the worst was the breakfast. May be coz I was with the tour this time. They serve breakfast separately with those individual guest. The breakfast room not... More

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

But the rest of the hotel did some. I've stayed here several times before and always like this hotel. I was somewhat disappointed that they're under renovation and the Concierge lounge is closed. I've been in other Marriott's that were under renovation and they find another space to set up a concierge lounge. They didn't make a lot of effort... More

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Kelly K, Manager at Fairfax Marriott at Fair Oaks, responded to this review

Martha, Thank you for your response. We are looking forward to the completion of our renovation and are excited about the product we will be offering. Our concierge lounge is closed as it is being relocated to the second floor, which will allow for a much bigger and brighter area for our Platinum and Gold guests. We will be finishing... More

Chicago, Illinois
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 1 week ago

I felt badly for the staff and hotel management on site who had to try to keep clients happy while simultaneously working in a construction filled environment. The staff was truly wonderful and as helpful as they could be given the circumstances. But visitors should be aware of the construction going on in this hotel as commented on by the... More

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Kelly K, Manager at Fairfax Marriott at Fair Oaks, responded to this review

Timezoned, Thank you so much for your review. I want to apologize for your experience with our on-going renovation work last week. I do appreciate you mentioning the great experience with our team. We have worked very hard to assemble a great group of hosts that we feel can lift the guest experience even through the noise and closures that... More

Austin, TX
1 review
2 of 5 stars Reviewed 2 weeks ago

Through November 2014, this hotel is under construction (for renovations). That means that guests can expect to be woken up by the sound of jack hammers as early as 9 am from Sun-Fri and should not plan on spending any quiet time in the room on those days until after 6 pm. Also the hotel restaurant is closed. We were... More

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Kelly K, Manager at Fairfax Marriott at Fair Oaks, responded to this review

Gina, First of all, thank you for being our guest last week. I am sorry that you were here on a less-than-ideal week, it was a bit noisier than we had anticipated. As you point out, we are currently hard at work on a full-scale hotel update, working on everything from our guestrooms (new furnishings and décor, more available power,... More

Franklin, Kentucky
Top Contributor
207 reviews 207 reviews
37 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed 2 weeks ago

While I was on assignment in Fairfax, Virginia, it was recommended that I stay at the Fairfax Marriott at Fair Oaks. The property itself was in a good location with access to major highways in the area. It sat near a large mall and the Fairfax Corner (high end shopping area with a wide variety of restaurants, shops, movie theatre,... More

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Kelly K, Manager at Fairfax Marriott at Fair Oaks, responded to this review

Thank you very much for your thorough review. I appreciate your feedback on a few opportunity areas and can use this as a focus on training with the team. Our internet service is $9.95, which is a Marriott brand requirement with full-service hotels. We have taken a look at the printer and were able to ensure that boarding passes work,... More

Columbia, Maryland
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My boss chose this hotel for a half day training. He booked our rooms. My room was very spacious and clean. My bed was very comfy. I had no problems. We ate breakfast in the hotel and the food was really good. Our training was in the hotel and the conference room was comfortable. We ordered lunch at the hotel... More

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Kelly K, Manager at Fairfax Marriott at Fair Oaks, responded to this review

Lori, Thank you for your response! I am glad you enjoyed breakfast and lunch. Chef Dave's crab cakes are excellent, lots of pure crab! We are working hard to minimize impact during our renovation, and ensuring we anticipate guest needs during this time especially. We would love to see you back next time you are in the Fairfax area. More

1 review
2 of 5 stars Reviewed 4 weeks ago via mobile

I always look for a Marriott when I'm traveling. Was coming to DC and stayed here and was totally let down. We checked in at 1:30 am. The room was just an average room but was 250 a night. At 9 am I had housekeeping knocking on my door asking when I was leaving. I understand they want to clean... More

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Kelly K, Manager at Fairfax Marriott at Fair Oaks, responded to this review

Ms. Houtz, Thank you for your response. All feedback is productive, including negative (as disappointing as this is). Your response has sparked a conversation with our team about how we track the guests that arrive later in the night (and earlier in the morning) and ensure we communicate this with our housekeeping team to allow you to sleep in undisturbed.... More

Top Contributor
144 reviews 144 reviews
31 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed June 14, 2014

Close to I-66 and across the parking lot from Fair Oaks Mall, this hotel is central to most major shopping and easy access to the Interstates. The staff is top notch, very friendly and very willing to help. I had a large display and several boxes and bags to unload and they were eager to help. They were also helpful... More

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Kelly K, Manager at Fairfax Marriott at Fair Oaks, responded to this review

Don- Thanks for the review! I am glad you had a great experience. Our team is always ready to help out, especially when your hands are full! Our gym is very busy, and we are about to add another treadmill to the variety of equipment we already have. You are correct, we are beginning our renovation soon and are excited... More

Charleston, West Virginia
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 13, 2014

My wife and I stayed here towards the end of May for the crossfit regional's.The room was average with a few quirks, but still nice. Hotel staff was very friendly and willing to help you. The price of our stay was very reasonable for the area, which was why we stayed there.The only complaint I had was that the breakfast... More

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Kelly K, Manager at Fairfax Marriott at Fair Oaks, responded to this review

Thank you for joining us during the Crossfit MidAtlantic Regional Event. It was inspiring to see so many people in the hotel focused on their health and fitness! Due to being a full service hotel, we do not include breakfast in our rate. We do have grab and go options such as bagels, fruit parfaits and yogurts that are quick... More

Owings Mills, Maryland
4 reviews 4 reviews
5 of 5 stars Reviewed June 12, 2014

I stayed at this property for one night. The particular night I stayed, I had a late check in probably about 10pm, after working a 14 hour shift at a local event. I was exhausted, so I was definitely hoping for some peace and quiet! There was a prom going on in their ballroom, however the front desk agent booked... More

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Kelly K, Manager at Fairfax Marriott at Fair Oaks, responded to this review

Ms. Gambrill, Thanks for the great review! Sounds like you had a very long day, I am glad we were able to allow for some R&R. I have noted your preference in our system so that the next time you stay with us we will automatically know to assign you to an outside facing parking lot view. Think of us... More

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Additional Information about Fairfax Marriott at Fair Oaks

Address: 11787 Lee Jackson Memorial Highway, Fairfax, VA 22033
Phone Number:
Location: United States > Virginia > Fairfax
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Fairfax Marriott at Fair Oaks 3.5*
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Also Known As:
Marriott Fairfax Fair Oaks Mall Hotel Fairfax
Fairfax Marriott

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Romantic Hotel in Fairfax #11 Family Hotel in Fairfax #11 Business Hotel in Fairfax
Hotel Class
Official Description (provided by the hotel)
The Fairfax Marriott at Fair Oaks is in an ideal Northern Virginia location, just 20 minutes from Dulles International Airport, and is perfect for business trips, group meetings, wedding receptions, and weekend getaways to Washington DC. Guests love being adjacent to the Fair Oaks Mall, where there are over 190 specialty store and restaurants within walking distance, and also the close proximity to Government offices, business parks, GMU, and the Udvar-Hazy center. This luxurious hotel features 11 meeting rooms with almost 9,000 sq. ft. of meeting space, a full-service business center, an indoor pool, fitness center, as well as an onsite restaurant and bar serving a delicious American menu with a variety of signature cocktails. Guest Rooms feature chic décor with modern amenities including free WiFi access and a 32” LCD HDTVs with premium cable. Meanwhile the Marriott Luxury Bedding featuring offering plush mattresses, crisp linens, and fluffy pillows is sure to give guest the perfect night’s sleep in this Fairfax, VA hotel. ... more   less 
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