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Fairfax Marriott at Fair Oaks

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11787 Lee Jackson Memorial Highway, Fairfax, VA 22033
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Fairfax Marriott at Fair Oaks
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Fairfax Marriott at Fair Oaks
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298 reviews from our community

Traveler rating
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    39
    29
    13
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Richmond, Virginia
Contributor
18 reviews 18 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

The lobby of this hotel looks like it belongs in some swanky area of Miami beach. Beautiful colors and contemporary/art deco furniture. Walking through, I felt like lounging at the bar and ordering a mojito before check-in. The check-in process was quick and painless. The room was not so great. Rust stains along the door frames, dingy carpet, scratched desk,... More 

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Salado, Texas
1 review
2 of 5 stars Reviewed 2 days ago NEW

Checked into my "Deluxe" room on Friday night for a three night stay. Saturday, while I was gone for the day, they RENTED MY ROOM TO SOMEONE ELSE! I learned this when my keycard wouldn't work and the front desk informed me they thought I had left... huh? They had my phone number but didn't even call me to double... More 

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Sacramento, California
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Within the past month I have stayed at this property three different times and every time the customer service was fantastic! I was greeted at the front desk with a smile, checked in quickly and taken great care of at the bar by the staff, especially Gretchen! The beer selection on tap was surprising good and the food was even... More 

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Woodbridge, Virginia
Top Contributor
55 reviews 55 reviews
23 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 1 week ago

Let me begin by saying that this review is based on a one night stay when the hotel was fairly full with guests staying for graduations in the area. That being said, there are aspects that stood out as great, such as the service level, and aspects that could've been better. The Pros: 1. Employee service level. I was greeted... More 

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Solon, Ohio
Top Contributor
59 reviews 59 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is located right off the Lee Jackson Expressway and right across for a VERY large retail mall that includes Macy's, JC Penny, Sears and all the utility stores including standard restaurants like Cheese Cake Factory and Texas de Brazil....plus down the way is Macaroni Grille and TGI Fridays....Lots do do in this area....The drive to DC (downtown) is... More 

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Troy, Michigan
Senior Contributor
42 reviews 42 reviews
31 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

This is my first time at this property and I enjoyed it overall with a couple of caveats. There was no recognition of Silver Elite status, not even a water bottle, which is uncommon at Marriotts. The room had wonderful new décor, but at the same time a nonfunctional wall unit with silver duct tape was left behind and to... More 

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Santa Fe, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I would like to recognize Sean Lilly and Bridgette (I'm sorry I don't have her last name) for their exceptional service during my recent stay. Bridgette was very efficient and helpful when I requested a room change (needed an exterior room with a window to help with jet lag) as well as offering to help with various other matters during... More 

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New Delhi, India
Contributor
17 reviews 17 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at Suite for a week at Fairfax Mariott in 3rd week of April 2015. Its rare for me to give 5 star to a Hotel, but besides of a few cons, I enjoyed my stay and see no reason why I wouldn't come here again (though not for long stay due to breakfast issue). Pros - Very clean rooms,... More 

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1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Lindsay was exceptional - took care of our every need. Help set up the event with everything we needed. First class Lauren and Ivana were first rate- everything was seamless. The red coat app was awesome- never had to interrupt the meeting. The food was great- every single attendee rated the meeting an A+

Was this review helpful? Yes
Kelly K, Manager at Fairfax Marriott at Fair Oaks, responded to this review

We are so glad you chose to host your event at our hotel. The Red Coat Direct app is a great way to seamlessly get ahold of your Banquet Manager quickly to assist with any needs you may have. I have shared your feedback with Loren and Ivana as well as Lindsay. Come back and see us again soon! Kelly... More 

Seward, Nebraska
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 26, 2015

The hotel and staff are amazing at this hotel. The concierage lounge is the best I have ever experienced. I stay here 2 weeks a month. It is consistent, warm and friendly. Laundry room is free which is much appreciated. the hotel food in the restaurant is outstanding.

Was this review helpful? Yes 1
Kelly K, Manager at Fairfax Marriott at Fair Oaks, responded to this review

Ms. Lewandoski, We appreciate your constant support of our hotel and are truly excited to have a concierge lounge team that is warm and sincere. I will share your feedback with Maria and Sonia and we look forward to hosting you again in the next few weeks! Kelly Klocke Director of Operations More 

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