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Fairfax Marriott at Fair Oaks

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11787 Lee Jackson Memorial Highway, Fairfax, VA 22033
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1 room 1 adult
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Fairfax Marriott at Fair Oaks
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64 Reviews from our TripAdvisor Community

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hokie7133
1 review
4 of 5 stars Reviewed 2 days ago NEW

Stayed here for a business trip first week of February 2016. The hotel is convenient to Dulless airport, about 11 miles away on surface streets and across from a mall with good chain restaurants and shopping. The rooms are spacious and my bed was comfortable. A few details reveal the fact that the hotel was built in the 80s; real... More 

Helpful?
Thank hokie7133
Hartford, Connecticut
Level Contributor
63 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Great marriott on the ring road of a mall. Short walk to the large mall with restaurants etc. would have given 5 stars but the property is starting to look a little dated and needs some TLC. Rooms are average for the chain. Best thing about the property are the excellent staffers of the front desk. From the check in... More 

Helpful?
Thank Robert D
Norfolk, Virginia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I am in the DC area weekly for work and I stay at various hotels within Fairfax (usually Candlewood or Marriott depending on the best rate for the week). I like this hotel for the most part. I love that it is located at the mall. It’s been renovated recently and the décor is very nice. The staff is outstanding... More 

Helpful?
Thank liz418
Newport News, Virginia
Level Contributor
208 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
2 of 5 stars Reviewed December 23, 2015

Before I go into my complaint I will say this is a very nice hotel, the clerk at the check in was very friendly and helpful. The room was very nice, large and clean. The bathroom had a walk in shower and it was also spotlessly clean. My complaint is that the hotel charges for wifi service, it seems to... More 

Helpful?
Thank NNWSLARRY
Kelly K, Manager at Fairfax Marriott at Fair Oaks, responded to this review

Thank you very much for your feedback. We were indeed testing one set of elevators during a 15-minute window that morning. In order to do this, we did have to shut down two out of four of our elevators during that period. I apologize for this inconvenience, as I do understand that it was difficult to locate the other set... More 

Hudson, Wisconsin
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 18, 2015 via mobile

My travels only took me here for an overnight stay. Next time I will stay all week. Eric at the front desk is a rock star!! My only request was a room facing outside rather than in to the courtyard and he was able to accommodate....the concierge lounge is spacious and bright. And the location is perfect!!!

Helpful?
Thank Lynda M
Kelly K, Manager at Fairfax Marriott at Fair Oaks, responded to this review

Lynda- Thank you for your review! We do think Eric is a rock star as well, in fact he just won Host of the Month at our hotel! I am glad you had a great experience, come back and see us again soon! More 

Richmond, Virginia
Level Contributor
183 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
2 of 5 stars Reviewed December 16, 2015

I am a die hard Marriott guy, and travel over a hundred nights a year. This one does not meet the standards I have come to expect from Marriott. The rooms have been updated in the past year. The are comfortable and in good condition. That being said, the property should invest in some sheets that fit. The bottom sheet... More 

Helpful?
Thank slovaktoo
Kelly K, Manager at Fairfax Marriott at Fair Oaks, responded to this review

Thank you for the candid feedback-Our king beds and double beds each have sheets that fit them appropriately, so it seems we may have put the wrong sized sheets on your bed. We will work with our team and ensure we are coordinating sheet and mattress sizes appropriately. Our Executive Chef and I spend time in the concierge lounge daily,... More 

Syracuse, New York
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 15, 2015

The salient aspect of this hotel is its location -- at the intersection of I-66 and Route 50 in Fairfax County. Other than that, it's a Marriott. Very comfortable, but nothing you wouldn't expect in the market segment. The rooms are on sale fairly frequently, so I presume occupancy bounces up and down more than it does closer to DC.... More 

Helpful?
Thank RJM13244
Kelly K, Manager at Fairfax Marriott at Fair Oaks, responded to this review

Thanks for your review! I am glad you had a good experience. We are also about seven minutes to the Vienna Metro Station, so it is convenient to get to DC quickly from here if you don't have a car. We do offer weekend promotions frequently which makes for a fun weekend getaway! Come back and see us again soon. More 

Richmond, United Kingdom
1 review
2 of 5 stars Reviewed December 11, 2015 via mobile

I have stayed in Marriotts all over the world and this is the first In years that wanted to charge me for Wifi. Come on - this is 2015. Small corner coffee shops have free wifi. With most mobile phone packages today who would agree to pay? The hotel's policies are out of date and not competitive.

Helpful?
Thank wjstrick
Kelly K, Manager at Fairfax Marriott at Fair Oaks, responded to this review

Thank you for your feedback and I appreciate your concern. While we do charge $9.95 for internet to allow for our strong signal and high bandwidth, we do provide complimentary internet in both the lobby and for ALL Marriott Reward members regardless of status, all you have to do is sign up! Next time you are on property we will... More 

New Smyrna Beach, Florida
Level Contributor
294 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 stars Reviewed December 10, 2015

Have stayed here many times on annual visits to Virginia. This location just received an extensive make-over in the lobby and entrance front desk and bar and restaurant. Very smart and a lot brighter with modern seating. One negative is vast lobby has brighter lighting and there is bleeding light into the inner courtyard rooms. Also added lights to the... More 

Helpful?
Thank knife_n_fork32168
Kelly K, Manager at Fairfax Marriott at Fair Oaks, responded to this review

Thank you for taking the time to post your feedback. We do pride ourselves in our awesome International Interns, and we believe they bring a lot to the team. They are all extremely enthusiastic about their careers and it is great getting to know about their cultures! Thank you also for the feedback on the parking lot and lighting, it... More 

San Antonio, Texas, United States
2 reviews
4 of 5 stars Reviewed December 10, 2015

My overall stay at the hotel was great, the front desk clerks and door man are exceptionally friendly and helpful! KUDOS to them! My room was a nice size, with comfy beds, super strong water pressure in the sink and shower (YEA) and the room had a FRIG! The remodel/redecorating looks very nice and the room was very clean. My... More 

Helpful?
Thank Joan G
Kelly K, Manager at Fairfax Marriott at Fair Oaks, responded to this review

Joan- Thank you for the specific feedback on the restaurant experience. The wait time on the flatbread is certainly not our standard and I will take a look at what happened to cause this. I would love to discuss your Room Service experience a bit more specifically, so we can take a look at your check. If you get a... More 

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