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Extended Stay America - Washington, D.C. - Falls Church - Merrifield

2.0 of 5
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8281 Willow Oaks Corporate Drive, Fairfax, VA 22031 (Formerly Homestead Studio Suites)
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Extended Stay America - Washington, D.C. - Falls Church - Merrifield
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Ranked #17 of 21 Hotels in Fairfax
A recent review
3 of 5 stars reviewed 4 weeks ago
fand Falls Church, Virginia
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44 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Falls Church, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Bugs in room, was here seven unfortunate days, no room service until my last day, which was the maid busting the door open at 830am and staring at me in the bed half naked just looking at me,( my wife left the room at 8am and I didn't wake up to lock the locks), I've stayed at a lot of... More 

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Falls Church, Virginia
Level Contributor
41 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed here for two weeks and although this place is relatively "no frills," I was quite comfortable there and would stay there again. As mentioned by other reviewers, the front desk staff is great. If you want a quiet room let them know -- the rooms on the back side of the hotel are nice and quiet and I... More 

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1 review
1 of 5 stars Reviewed May 21, 2015 via mobile

The air conditioning didn't work, the bed was hard and the sheets were rough. The carpet was dirty. I was very disappointed with the room. Website claims it was recently renovated yet conditions were horrible.

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Travelers are raving about these Fairfax hotels

Northern Virginia
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 7, 2015

The first room I was given was a nonsmoking room, which reeked of smoke. The bathroom was filthy, and i was shocked to find a used soap, which had been slipped back into the plastic wrapper, on the towel on the edge of the tub, along with hairs that were along the edge of the tub. The smoke smell was... More 

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Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Falls Church - Merrifield, responded to this review

I appreciate you taking the time to write a review of your experience with us. The situation encountered upon your arrival is unacceptable, and I sincerely apologize for your experience. As this hotel’s manager, I can assure you that I have investigated the cleanliness and odor issues and shared your comments with our housekeeping staff to ensure your experience is... More 

New City, NY
Level Contributor
57 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed April 16, 2015

This is fairly basic hotel, but it met our needs. Each room comes with a kitchen, which is quite handy, especially if you'll be there for more than a couple of nights. Breakfast is included, but don't expect much. All we got was coffee, fruit, granola bars, and muffins. The rooms were clean and the beds were comfortable.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Falls Church - Merrifield, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm glad that you found the room comfortable and our fully equipped kitchens so convenient during your stay. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More 

Chicago, Illinois
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 8, 2015

I've been a guest in this hotel since September 2014. The hotel is in a quiet location. Within walking distance to shops, restaurants and two health clubs. The rooms are clean and have been refreshed. New beds, linen, furniture, and paint. The onsite laundry is very convenient. Staff members general manager Susanne, Front Desk; Veronica, Eddie, Gilmore, Emmanuel, and Gilbert... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Falls Church - Merrifield, responded to this review

I want to thank you for taking the time to post a review of your stay. I am so pleased to know that we were able to give you a "home away from home'' experience. I am proud of our team for giving you excellent service. Once more, thank you for posting your review. We look forward to having you... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 7, 2015 via mobile

Great service and hotel stay .I really look forward to my return . I enjoyed the time with my wife .I enjoyed the food we had there as well. We enjoyed the cable TV programs " Shameless " .The hotel was within walking distance to other stores,restaurants and social areas.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Falls Church - Merrifield, responded to this review

I am glad to read that you were pleased with the accommodations at our hotel and the convenience of our location to area shops and restaurants. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. More 

VA
Level Contributor
80 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 stars Reviewed December 11, 2014

After a stay of 75+ days the place was a good balance of quality, value, and relative cost. Pros: a pretty decent balance of having a close-in to DC location for an extended stay and keeping a relatively workable rate; great more upscale dining down the street at Mosaic District; for standard but good fare try the chinese and dominion... More 

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Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Falls Church - Merrifield, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm glad that you found our hotel to be comfortable and that it met your needs for a pleasant stay. Still, I regret that the parking presented a problem for you. I will meet with our contractors to ensure that we are being mindful... More 

Houston, Texas
1 review
3 of 5 stars Reviewed October 19, 2014

I gave the place a 3 out of 5 overall only because it was a clean place but......I've NEVER stayed at a motel where ice was NOT made available to the client. Asked and was told NO ICE MACHINE!!! Also there was no facial tissue and the desk told me that they were out but would have some the NEXT... More 

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Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Falls Church - Merrifield, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding the lack of supplies for your room is truly regrettable. We are very sorry for your experience. Your comments were reviewed by our staff, and we will address this issue to make sure your experience is not repeated. I... More 

Melbourne, Victoria, Australia
1 review
5 of 5 stars Reviewed August 15, 2014

I stayed at this hotel for 6 weeks between June and July and thoroughly enjoyed my time. The whole hotel is being renovated and the old pictures and reviews don't do it justice. The room itself was pretty stock standard and a bit smaller than the pictures but it was comfortable, neat and tidy. The hotel is about a 20-30min... More 

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