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All 22 Fairfax hotels

Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall

2.5 of 5 Hotel   |   12055 Lee Jackson Memorial Hwy, Fairfax, VA 22033
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Ranked #13 of 22 Hotels in Fairfax
A recent review
4 of 5 stars Reviewed November 12, 2013
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41 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall
See the most recent reviews
bangalore
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 12, 2013 via mobile

I did this reservation through secret deal, I was nervous so much bcz it was my first visit to usa, but this hotel was best deal I got and experience was amazing. Its very friendly and located at very good place. Makes it very easy to travel and shopping.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall, responded to this review

I appreciate you taking the time to write such a wonderful review. I am glad to read that you were pleased with our hotel's location and the friendly service our staff provided. We hope to see you again soon. More 

Ames, Iowa, United States
1 review
3 of 5 stars Reviewed July 18, 2013

The facilities are a bit limited. No work out facility or swimming pool, although there was another Extended Stay nearby with both, but unfortunately I was using public transportation and didn't have a car. I did run around the surrounding area which was pleasant in the morning and worked out just fine. Refrigerators in both rooms leaked a little bit... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall, responded to this review

Rob - I appreciate you taking the time to write a review of your experience with us. Thank you for the kind comments about our hospitality; however, I apologize our housekeeping services did not meet your expectations. Our goal is to ensure you are provided with a clean room while you are our guest. Please be assured that cleanliness is... More 

Easley, SC
1 review
5 of 5 stars Reviewed July 17, 2013

What a great place to stay! My room was nice and comfy, very clean, couldn't hear my neighbors, TV was nice and big. Free internet was a little intermittent at times, but that was really the only problem I had. Sara at the front desk was absolutely amazing - it didn't matter what I needed, she produced it like a... More 

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall, responded to this review

The staff and I read your review, and would like to thank you for writing such a wonderful things about our hotel and staff. I am proud of our team for providing you home away from home experience. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the... More 

1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 22, 2013 via mobile

I booked a hotel here, and ended up getting bit by fleas. I understand that this hotel allows pets; however thoroughly disappointed with the cleanliness. I believe this hotel used to be a smokers hotel, as my room smelled funny, and so did the pillows.

Was this review helpful? Yes 3
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I apologize that the level of cleanliness in your room did not meet your expectations. Our goal is to ensure all of our guests are provided with a clean, comfortable room. Please be assured that cleanliness is of the utmost concern to us and... More 

Winchester, Virginia
1 review
5 of 5 stars Reviewed May 21, 2013

We were looking for a place to stay as we were moving. The location was convenient for us. The staff, especially, Rishi & Sara, were helpful and friendly. We needed help setting up the room for my husband, who is confined to a wheelchair. Rishi went out of his way to make things work for us. We would have enjoyed... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall, responded to this review

Terry - I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with the services we provided. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff takes pride is creating a memorable, exceptional “home away from home”... More 

Dallas, Texas
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 21, 2013

This is not a newly remodeled hotel. The staff is wonderful and the property is clean, but if you are looking forward to a newly remodeled hotel you will be disappointed. The Grab and Go breakfast apparently closes when they want to close it. It was coffee, packaged muffins, oatmeal, fruit and breakfast bars

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall, responded to this review

Mona - Thank you for taking the time to write a review of your stay. We appreciate the kind comments about our staff as well as the level of cleanliness throughout our entire property; however, we apologize for not communicating our grab and go breakfast start and end times properly. This is offered every morning from 6:00am to 9.:30am. Thanks... More 

Henderson, Nevada, United States
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed April 30, 2013 via mobile

This hotel is more like an apt with a lobby, but the price is right for a person or family on a budget. the good: 1. The shower pressure is awesome and the water HOT. 2. Great location at Fair Oaks Mall. 3. Full kitchenette, so you can dine in and eat healthy. 4. There is a grocery store right... More 

Was this review helpful? Yes 3
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall, responded to this review

Doreen - The staff and I read your review, and would like to thank you for sharing your experience with us! We appreciate you letting us know that the refrigerator in your room was creating some noise. We are sorry for this disturbance, but are happy to read that we provided you with great service that you can expect (and... More 

Alexandria, Virginia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 23, 2013

It was fun staying in extended stay America,i felt like home.Front desk was very cooprative, friendly,room service was good,free car parking. i will recommend you guys this hotel if you are having vacation with your family this would be your final destination. Najam Abbas

Was this review helpful? Yes
Rob D, Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall, responded to this review

I am so happy your family enjoyed our Hotel. The rooms are perfect with the full kitchen! Thank you so much for taking the time to share the nice comments. We are looking foward to seeing you next time you are in the area More 

Vienna, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 1, 2013

Recently renovated, so super clean rooms. Really worth the money. Grab-and-go breakfast is not great though. Two types coffee, packed muffin and some oatmeals/bars. Very close to the Fair Oaks mall. Staff was helpful too. Laundry needs quarters, which will be provided at the reception, but sometimes they will run out of it.

Was this review helpful? Yes 1
Rob D, Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall, responded to this review

Thank you so much for taking the time to send us your comments. I am so happy you enjoyed our staff and location. Thank you so much for choosing us and we hope to see you again when you return to the area. More 

Charleston South Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 23, 2013

The rooms are clean, well maintained and modern. The staff are fantastic, friendly and helpful. They remember your name in the morning and say hello when they see you. When you are travel on very long trips these kinds of things really do make a difference and I really appreciate their extra effort.

Was this review helpful? Yes
Rob D, Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall, responded to this review

Thank you for talking the time to share your comments with us. I agree. It is so nice when you are away from home to have someone call you by name. I am so glad we were able to make your stay an enjoyable one. Please come back to us when you are in the area again. More 

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Additional Information about Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall

Address: 12055 Lee Jackson Memorial Hwy, Fairfax, VA 22033
Phone Number:
Location: United States > Virginia > Fairfax
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall 2.5*
Number of rooms: 105
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Also Known As:
Extended Stay America Fairfax
Extended Stay Fairfax
Fairfax Extended Stay
Hotel Style:
#9 Business Hotel in Fairfax

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