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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall

2.5 of 5
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12055 Lee Jackson Memorial Hwy, Fairfax, VA 22033
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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall
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Ranked #12 of 21 Hotels in Fairfax
A recent review
4 of 5 stars reviewed 3 days ago
Acer12345 Arlington, Virginia
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53 Reviews from our TripAdvisor Community

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    10
    6
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12
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Arlington, Virginia
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

Needed a place to stay for a couple of months during a move. Have stayed in Extended Stays before and found them to offer competitive rates and these highly reduced for periods of stay over 2 months. Front desk was pleasant and assisted timely with any request/needs and the few minor problems noted with the room were promptly handled by... More 

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Manchester, Maryland
2 reviews
1 of 5 stars Reviewed 2 weeks ago

Have travel through out the Va. Maryland area and have stayed at several Extended Stay America and this was the worse one ever. Checked in and the desk clerk looked like he had slept in his shirt. No ice machine and I ask if there was even a coffee pot and was told sorry. I stayed last night at a... More 

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1 review
5 of 5 stars Reviewed June 1, 2015

I arrived and promptly was assited by 1 their most professional associates. Thank you Sara! You worked with us through all our complications. ...Awesome Room 118. Service could not be more of a Delight. Thank You Extended Stay!

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Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm thrilled that you were very happy with our excellent service and your clean, comfortable room. I am proud of our team for creating a home away from home experience for you. The staff and I would like to thank you again for posting... More 

Teaneck, New Jersey, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 21, 2015

After driving to Fairfax from northern NJ, could not find hotel for approximately 40 minutes. Per workers at hotel, a lot of people have problems finding the hotel. GPS address takes you to a Honda dealership. Had to go to another Extended Stay along Lee Jackson Memorial Hwy for directions to the 12055 Lee Jackson Memorial Hwy address. This hotel... More 

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Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall, responded to this review

Thank you for your recent review of your stay. I sincerely apologize that you had trouble finding our hotel and that we were not able to exceed your expectations. I discussed your comments with the team, and we are making sure our housekeeping and the maintenance staff thoroughly inspects each room before guest arrivals. Thank you for sharing your experience... More 

Richmond, Virginia
Level Contributor
2 reviews
2 of 5 stars Reviewed May 19, 2015

We had requested a room with two beds and got a room with one--a bit of a squeeze for two adults and a child. No other rooms were available nor were there any roll away beds available--front desk offered us additional sheets and pillows (assuming our child would sleep on the floor perhaps??). Pulled back the covers (on the one... More 

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1 review
5 of 5 stars Reviewed May 9, 2015 via mobile

I'm delighted to say I had a very satisfying and accommodating stay at this extended stay hotel they have a very awesome staff the manager Ashish, Millie, Mustafa, and Usman always make me feel like I'm at home it's always clean and peaceful I highly recommend staying here for whatever your in town for !!!

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Milwaukee, Wisconsin
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed April 29, 2015

Booked this thru Hotwire. Never stayed at an Extended Stay before. Room was clean, quiet for the most part. Liked the idea of a mini kitchen. Saved us at least $20.00 a day for breakfast. But......although the advertisement put on the shelf in the room said they would wash your dishes, they don't. They will give you everything you need,... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 18, 2015

The bed had several long hairs leading me to wonder if the sheets were changed in between guests. Grab & Go Breakfast was adequate. Shampoo in the room & no conditioner. Parking lot needs to be cleaned. Will NOT stay there again.

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Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 27, 2015

Decent hotel in a decent area. Anila, the night attendant, is by far one of the best employees here. I always get my towels and sheets from her, and she checks to make sure they're clean. She's always super helpful and friendly!

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Fairfax, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 19, 2015

I've stayed at a few Extended Stays, but this has been my most pleasant experience with them. Mostly because of the staff. Especially, Millie the manager. She's very professional, friendly, accommodating and guest oriented. It made my stay very comfortable and stress free.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall, responded to this review

It is so rewarding to read that you had a wonderful and comfortable stay with us. Thank you for your comments. I'm glad that our staff was able to provide you with a great service and clean room. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the... More 

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