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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall

2.5 of 5
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12055 Lee Jackson Memorial Hwy, Fairfax, VA 22033
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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall
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Ranked #14 of 21 Hotels in Fairfax
A recent review
4 of 5 stars reviewed 4 weeks ago
Acer12345 Arlington, Virginia
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56 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Philadelphia, Pennsylvania
1 review
1 of 5 stars Reviewed 2 weeks ago

Bed was very uncomfortable, old, and hard. They need to get some better mattresses. Most other hotels I've been to have far more comfortable beds, either pillow top or memory foam. This hotel's beds were the absolute worst I've experienced. There also weren't any comfortable desk chairs in the room (no arm rests, didn't recline, no back support). The hotel... More 

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Norfolk, VA
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My daughter and I stayed overnight here when we were looking at George Mason University. The location is ideal, minutes from GMU, and in the parking lot of the Fair Oaks Mall. We ate and shopped at the mall in the evening, and didn't even need to move our car. The hotel looks new and updated, however it is DIRTY.... More 

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State College, Pennsylvania
1 review
1 of 5 stars Reviewed 3 weeks ago

On 4th of July I stayed in Room 221 of this hotel with my family. The hotel room was in miserable condition. The carpet was very very dirty as if it was never shampooed. The microwave was not working. The inside of the replaced microwave was dirty and heavily stained. The curtain for the closet for hanging clothes was missing.... More 

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Arlington, Virginia
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Needed a place to stay for a couple of months during a move. Have stayed in Extended Stays before and found them to offer competitive rates and these highly reduced for periods of stay over 2 months. Front desk was pleasant and assisted timely with any request/needs and the few minor problems noted with the room were promptly handled by... More 

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Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall, responded to this review

It is so rewarding to read that you had a memorable stay with us. Thank you for your comments. I'm so pleased to hear that you liked our location together with the long term rates we offered. I am proud of our maintenance engineer and the entire team for making your stay more comfortable. Thank you again for posting your... More 

Manchester, Maryland
2 reviews
1 of 5 stars Reviewed June 17, 2015

Have travel through out the Va. Maryland area and have stayed at several Extended Stay America and this was the worse one ever. Checked in and the desk clerk looked like he had slept in his shirt. No ice machine and I ask if there was even a coffee pot and was told sorry. I stayed last night at a... More 

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1 review
5 of 5 stars Reviewed June 1, 2015

I arrived and promptly was assited by 1 their most professional associates. Thank you Sara! You worked with us through all our complications. ...Awesome Room 118. Service could not be more of a Delight. Thank You Extended Stay!

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Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm thrilled that you were very happy with our excellent service and your clean, comfortable room. I am proud of our team for creating a home away from home experience for you. The staff and I would like to thank you again for posting... More 

Teaneck, New Jersey, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 21, 2015

After driving to Fairfax from northern NJ, could not find hotel for approximately 40 minutes. Per workers at hotel, a lot of people have problems finding the hotel. GPS address takes you to a Honda dealership. Had to go to another Extended Stay along Lee Jackson Memorial Hwy for directions to the 12055 Lee Jackson Memorial Hwy address. This hotel... More 

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Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall, responded to this review

Thank you for your recent review of your stay. I sincerely apologize that you had trouble finding our hotel and that we were not able to exceed your expectations. I discussed your comments with the team, and we are making sure our housekeeping and the maintenance staff thoroughly inspects each room before guest arrivals. Thank you for sharing your experience... More 

Richmond, Virginia
Level Contributor
4 reviews
4 hotel reviews
2 of 5 stars Reviewed May 19, 2015

We had requested a room with two beds and got a room with one--a bit of a squeeze for two adults and a child. No other rooms were available nor were there any roll away beds available--front desk offered us additional sheets and pillows (assuming our child would sleep on the floor perhaps??). Pulled back the covers (on the one... More 

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1 review
5 of 5 stars Reviewed May 9, 2015 via mobile

I'm delighted to say I had a very satisfying and accommodating stay at this extended stay hotel they have a very awesome staff the manager Ashish, Millie, Mustafa, and Usman always make me feel like I'm at home it's always clean and peaceful I highly recommend staying here for whatever your in town for !!!

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Milwaukee, Wisconsin
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed April 29, 2015

Booked this thru Hotwire. Never stayed at an Extended Stay before. Room was clean, quiet for the most part. Liked the idea of a mini kitchen. Saved us at least $20.00 a day for breakfast. But......although the advertisement put on the shelf in the room said they would wash your dishes, they don't. They will give you everything you need,... More 

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