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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall

2.5 of 5
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12055 Lee Jackson Memorial Hwy, Fairfax, VA 22033
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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall
Best prices for: 1 room 1 guest
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Ranked #12 of 21 Hotels in Fairfax
A recent review
5 of 5 stars reviewed 3 weeks ago
Iceystonerceo
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51 reviews from our community

Traveler rating
    26
    9
    7
    6
    3
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11
4
13
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Teaneck, New Jersey, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

After driving to Fairfax from northern NJ, could not find hotel for approximately 40 minutes. Per workers at hotel, a lot of people have problems finding the hotel. GPS address takes you to a Honda dealership. Had to go to another Extended Stay along Lee Jackson Memorial Hwy for directions to the 12055 Lee Jackson Memorial Hwy address. This hotel... More 

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Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall, responded to this review

Thank you for your recent review of your stay. I sincerely apologize that you had trouble finding our hotel and that we were not able to exceed your expectations. I discussed your comments with the team, and we are making sure our housekeeping and the maintenance staff thoroughly inspects each room before guest arrivals. Thank you for sharing your experience... More 

Richmond, Virginia
2 reviews
2 of 5 stars Reviewed 1 week ago

We had requested a room with two beds and got a room with one--a bit of a squeeze for two adults and a child. No other rooms were available nor were there any roll away beds available--front desk offered us additional sheets and pillows (assuming our child would sleep on the floor perhaps??). Pulled back the covers (on the one... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I'm delighted to say I had a very satisfying and accommodating stay at this extended stay hotel they have a very awesome staff the manager Ashish, Millie, Mustafa, and Usman always make me feel like I'm at home it's always clean and peaceful I highly recommend staying here for whatever your in town for !!!

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Milwaukee, Wisconsin
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Booked this thru Hotwire. Never stayed at an Extended Stay before. Room was clean, quiet for the most part. Liked the idea of a mini kitchen. Saved us at least $20.00 a day for breakfast. But......although the advertisement put on the shelf in the room said they would wash your dishes, they don't. They will give you everything you need,... More 

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 18, 2015

The bed had several long hairs leading me to wonder if the sheets were changed in between guests. Grab & Go Breakfast was adequate. Shampoo in the room & no conditioner. Parking lot needs to be cleaned. Will NOT stay there again.

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Washington DC, District of Columbia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 27, 2015

Decent hotel in a decent area. Anila, the night attendant, is by far one of the best employees here. I always get my towels and sheets from her, and she checks to make sure they're clean. She's always super helpful and friendly!

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Fairfax, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2015

I've stayed at a few Extended Stays, but this has been my most pleasant experience with them. Mostly because of the staff. Especially, Millie the manager. She's very professional, friendly, accommodating and guest oriented. It made my stay very comfortable and stress free.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall, responded to this review

It is so rewarding to read that you had a wonderful and comfortable stay with us. Thank you for your comments. I'm glad that our staff was able to provide you with a great service and clean room. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the... More 

The Southern USA
Top Contributor
52 reviews 52 reviews
11 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed February 10, 2015

I stayed at this hotel for just one night with my significant other as we were in town visiting family. It is a small hotel and the rooms are not huge, and the lobby area and its few amenities are not exactly luxurious. But the price was exceedingly reasonable considering all we did was sleep there. It was totally clean... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall, responded to this review

Thank you so much for posting a review of our property. I am glad to read that you were pleased with the cleanliness and the comfort of the room, and the great location of our hotel. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Fairfax, Virginia
1 review
5 of 5 stars Reviewed February 5, 2015

I have stayed at this hotel many times. the rooms are clean and comfortable the price is very good and the staff are very friendly and helpful is why I always return and I highly recommend it great location

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New York
1 review
2 of 5 stars Reviewed December 22, 2014

I stayed here for a few weeks with some coworkers for a work project. The location and room were good but one of the front desk employees ("Millie") was rude. While we were sitting in the lobby, we would see her talking on her cell phone on personal calls while ignoring guests who arrived at the front desk. She doesn't... More 

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Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall, responded to this review

Your review for our hotel was recently brought to my attention. I am happy to read remarks about my staff members Niranjan and Usman. However, I am very sorry that Millie was not able to deliver the same level of service. Please accept my apology. To uphold our company's high standards, we will be training and having staff meetings on... More 

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