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Candlewood Suites Fairfax

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11400 Random Hills Road, Fairfax, VA 22030
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246 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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There are newer reviews for Candlewood Suites Fairfax
See the most recent reviews
Roanoke, Virginia
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 15, 2011

We visited the D.C. area in late June 2011. I'd never stayed at a Candlewood before, but when we checked in, Abraham at the desk made us feel we were the best customers the place had ever had. Any extras we needed, we got in a hurry and with a smile. The price was very reasonable, the location was excellent... More 

Was this review helpful? Yes
GMCndlFrFx, General Manager at Candlewood Suites Fairfax, responded to this review

Im always glad to hear guest comments from travelers new to Candlewood Suites. The Candlewood Suites brand has experienced considerable growth in the past couple of years, meaning that the likelyhood of one being close to where you are traveling even greater. While we acknowledge that we cannot be all things to all people, we strive to provide outstanding service... More 

Fairfax, Virginia
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 11, 2011

I stayed here for 49 days from mid-June to early August 2011. I selected it because its prices were lower than comparable long-term temp lodging from Oakwood or Marriott. Like any lodging, it had its downsides (in my case, I was lodged in a room between an elevator and the stairwell to the outside pet run, which meant I got... More 

Was this review helpful? Yes
GMCndlFrFx, General Manager at Candlewood Suites Fairfax, responded to this review

Thank You for choosing us for your long term, home away from home. I am sorry that you experienced some noise issues durring your stay, and if you do return, contact me immediately to see if we can find a quieter room for you. I am pleased you found our team to be outstanding, and I will be sure to... More 

Virginia Beach, Virginia
1 review
5 of 5 stars Reviewed July 25, 2011

The rooms are clean and each have a kitchen that you can use to save some money on food during your stay. The hotel staff is also very helpful especially Abraham who was at the front desk during my stay. At one point my card had gotten demagnetized after touching my cell phone and I was getting back in at... More 

Was this review helpful? Yes
GMCndlFrFx, General Manager at Candlewood Suites Fairfax, responded to this review

Thank you for your words of endorsement for the Candlewood Suites Fairfax. Many of our guests, short and long term find that the in room kitchens add to the tremendous value that Canldewood Suites is. More and more savey travelers are discovering Candlewood Suites, and while I know there are many extended stay products to choose from, I am confident... More 

Oklahoma City, Oklahoma
1 review
4 of 5 stars Reviewed July 6, 2011

As a frequent traveler, I can strongly recommend this hotel to anyone who wants an affordable and professional stay. The staff was very friendly and the GM was available if needed.

Was this review helpful? Yes
GMCndlFrFx, General Manager at Candlewood Suites Fairfax, responded to this review

Thank You for sharing your comments on Trip Advisor ! I am delighted that you enjoyed your stay with us, and look forward to having the opportunity to serve you again in the future. Most Hotels delgate the responsibility of reviewing guest comments to subordinate staff members who then analyze and respond to the comments as they feel appropriate. I... More 

Annapolis, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 4, 2011

Stayed for about 3 weeks. Staff was able to sneak me in for a very busy month of June. The front desk staff were awesome and very friendly. Would definitely recommend.

Was this review helpful? Yes 1
GMCndlFrFx, General Manager at Candlewood Suites Fairfax, responded to this review

Dear MXMYRA On behalf of my entire team, Thank You for being our Guest and the complimentary comments that you have made ! I am very proud of the Guest Service team that we have assembled, and while I am certainly baised,must agree with your observation that they are "awsome" ! Dave More 

Boca Raton, Fl
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 23, 2011

AAA gives it 2*....We give it 4**** Room was huge, Immaculate, plenty of towels, coffeemaker w coffee, full Kitchenette (dishes, utensils, pots, microwave, fridge with icemaker, stove).....free lauderette w soap etc, free internet plus 2 computers available, 24/7 food cupboard with excellent variety and very low prices.....when was the last time a hotel offered cans of coke for $.50 !!... More 

Was this review helpful? Yes
GMCndlFrFx, General Manager at Candlewood Suites Fairfax, responded to this review

Thank You for your recommendation of the Candlewood Suites Fairfax ! We find guests are often pleased with the size of our rooms, especially if one is used to a non extended stay type hotel. In addition to size, the kitchen with the full size refrigerator is an added bonus ! While I am supprised other brands still charge for... More 

Burke, Virginia
1 review
5 of 5 stars Reviewed June 21, 2011

I arrived at the hotel a day earlier than expected. Abraham was more than accommodating and helped me get setup in my room early. He pointed out all the amenities that Candlewood offers and stated that if there was anything else I needed, he would get it for me. The hotel has free laundry service (you just provide the soap).... More 

Was this review helpful? Yes
GMCndlFrFx, General Manager at Candlewood Suites Fairfax, responded to this review

On behalf of my entire team, thank you for your kind words and endorsement of the Candlewood Suites Fairfax. I have shared your comments with my entire team, especially Abraham, who is truly a Superstar ! We are glad that you enjoyed the Free Laundry, which is a Hallmark at all Candlewood Suites. It really adds to the value of... More 

West Chester, Pennsylvania
1 review
5 of 5 stars Reviewed June 21, 2011

Abraham made our stay there a pleasure. Had a minor issue that could of been a nightmare, but his attention to the matter turned it to a enjoyable stay.

Was this review helpful? Yes
GMCndlFrFx, General Manager at Candlewood Suites Fairfax, responded to this review

Dear Mungogt Thank you for your comments, especially about Abraham ! I have shared your comments with him and he is truly flattered ! My entire team works hard to express their genuine caring attitude towards all of our guests. While Im sorry you experienced an issue durring your stay, I am pleased that Abraham was able to respond and... More 

Reston, Virginia
1 review
5 of 5 stars Reviewed June 10, 2011

I stayed at this hotel at different periods ranging from 2009 through 2011 and every time the professional outstanding superb service that I received from all of the staffs, including the General Manager, just exceeded my expectations. I would definitely and without hesitation recommend this hotel to all of my family and friends.

Was this review helpful? Yes
GMCndlFrFx, General Manager at Candlewood Suites Fairfax, responded to this review

Dear NCrawford Thank you for your kind words about the Hotel and its Team. I truly believe we have a team that enjoys being at work and serving our guests. I know it seems simplistic, but I believe that contributes to a large extent, to the level of service we are able to provide ! We appreciate any recommendation that... More 

Charlotte, North Carolina
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 6, 2011

The carpet smelled in the halls to the elevator. The room was clean but dated. Front desk was very friendly. Wash/dry clothes for free was nice bonus. Seated in great location with lots of shops. Reg price in $129 but I paid $40 on priceline, this room was ONLY worth $40! The rooms are dark.The AC unit kept cutting off... More 

Was this review helpful? Yes
GMCndlFrFx, General Manager at Candlewood Suites Fairfax, responded to this review

Dear African Queen 2011 Thank You for Posting Your comments on Trip Advisor Im very sorrry that you did not enjoy your stay with us. I believe your experience was not reprsentative of the level of service and the value that Candlewood Suites Fairfax offers. Please contact me at your earliest convenience, I would like to discuss how we might... More 

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