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Candlewood Suites Fairfax

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11400 Random Hills Road, Fairfax, VA 22030
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1 room 1 guest
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Candlewood Suites Fairfax
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256 Reviews from our TripAdvisor Community

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Traveler rating
    173
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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  • Mar-May only
    (56)
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There are newer reviews for Candlewood Suites Fairfax
See the most recent reviews
Fairfax, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 7, 2011

as a former retail manager myself..i know the important of great customer service...the entire staff at the candlewood suites in fairfax...is the creme of the crop ! but this is to bring particular attention to ms flor cerrato...who greets and helps you in a way that helps one feel at home,and also aids in us forgetting that we are not.... More 

Was this review helpful? Yes 1
GMCndlFrFx, General Manager at Candlewood Suites Fairfax, responded to this review

Thank You Troy for your compliments about the Hotel and its staff. I will be sure to pass on your kind words about Flor and make sure she is recognized for the great job that she does. I am glad we were able to make you feel at home as this is our most important mission for travelers such as... More 

Albuquerque, New Mexico, United States
1 review
5 of 5 stars Reviewed November 3, 2011

Ok so i have never been in Fairvax VA, i came from New Mexico for 3 weeks of training and the company i work for booked us here. At first i was hesitant cuz heck who wants to spend 3 weeks in a suite with room service knocking on your door all the time. WELL>>>> ALL I HAVE TO SAY... More 

Was this review helpful? Yes
GMCndlFrFx, General Manager at Candlewood Suites Fairfax, responded to this review

Dear Rizzo Thank You for your awsome endorsement ! Having lived in Southwest, I know our weather can be a shock,but from what I hear from relatives, its been snowing up in Tijeras Canyon ! I will be sure to share your comments with my team, and I believe I can speak for everyone here, it was a pleasure having... More 

Alexandria, Virginia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed October 27, 2011

We had a one week stay here. The room we checked into was dirty, but nothing else was available and the front desk just didn't seem to care. There was someone's old hair ties and a deodorant cap under the bed as well as used tissues. They weren't in the middle of the bed or anything, you could see them... More 

Was this review helpful? Yes
GMCndlFrFx, General Manager at Candlewood Suites Fairfax, responded to this review

Dear JLNotary Please contact me at your earliest convenience regarding your review of the Candlewood Suites Fairfax. I can be reached anytime through the hotels main switchboard. If the events you portray actually occured at this property, I need to investigate immediately to ensure that it does not continue.If you could tell me the room number that you stayed in... More 

Jackson, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 12, 2011

Stayed at this hotel for 8 weeks, great stay and super safe area. It's pet friendly and has everything within driving distance- walmart, wegman's, etc. The rooms are nice and large with housekeeping weekly. THe front desk was always attentive to any need I had and even recommended a pet sitter when I needed one. Abraham, Jeremy, Shenee, and Flor... More 

Was this review helpful? Yes 1
GMCndlFrFx, General Manager at Candlewood Suites Fairfax, responded to this review

Dear Heidi Thank you Very Much for your kind endorsement of our hotel. I will be sure to pass this on to my team and am glad that we were able to help make you stay enjoyable while working in Fairfax. As you mentioned, our Housekeepers are Great and truly are the backbone of this hotel. I hope you can... More 

Alabama
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed September 28, 2011

Stuck in the outskirts of DC due to some massive booking of the hotels near Crystal City, I had to venture into uncharted waters of Fairfax. With little choice of hotels available, I ended up at this Candlewood Suites. It is in a fairly nice neighborhood/business area. Plenty of food and shopping choices are near by. It is also very... More 

Was this review helpful? Yes
GMCndlFrFx, General Manager at Candlewood Suites Fairfax, responded to this review

Dear Hunt Guy While not being your first choice, we are glad you had an opportunity to give us a try. Being located a short distance from Rt 66 and the Vienna Metro stop, we do make a viable alternative for travelers needing to be in Washington, but not willing to pay the high prices, or looking for a quieter... More 

1 review
4 of 5 stars Reviewed September 18, 2011

My family stayed for approximately two months while waiting the closing of of our new home...Candlewood Suites was a comfortable temporary home. This is mainly due to the helpfulness of the staff who did their absolute best to ensure our comfort. In particular, Abraham took customer service to a whole new level, often going above and beyond to make sure... More 

Was this review helpful? Yes
GMCndlFrFx, General Manager at Candlewood Suites Fairfax, responded to this review

Dear Librarian Thank You for your comments regarding your recent stay with us. While we pride ourselves on a clean, well maintained property, but it is our team that truly make the difference ! While I frequently find myself writing responses for the positive comments I recieve, especially for Abraham, it reminds me that I am truly blessed to be... More 

Scotia, New York
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 11, 2011

Candlewood Suites was an excellent choice for me to stay several weeks while on family business in Northern Virginia. The property is exceptionally well managed and has enthusiastic staff, in particular Abrahem who goes beyond the call of duty to make sure his guests are well cared for. The property is in a safe and quiet residential location with restaurants,... More 

Was this review helpful? Yes
GMCndlFrFx, General Manager at Candlewood Suites Fairfax, responded to this review

Dear Keneth Thank You for sharing your comments on Trip Advisor. My entire team is pleased that you enjoyed your exteneded stay with us. We have a great group of team members that truly enjoy serving guests, I am glad that they helped you feel welcome and made your stay enjoyable. Our quiet location and proximity to popular northern virginia... More 

Los Angeles County
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed August 21, 2011

Candlewood Suites is a good place to stay (free internet, washing machine dryer, cable tv) and the staff is excellent. Abraham is the man and should get a large bonus.

Was this review helpful? Yes
GMCndlFrFx, General Manager at Candlewood Suites Fairfax, responded to this review

Dear Peter Thank you for your comments regarding Abraham. He is truly special and not only appreciated by our guests, but management as well. I will be certain he reads your comments and will be asking him to lead Guest Service training for all of our team members ! I am very pleased you enjoyed your stay and we look... More 

Noida, India
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed August 18, 2011

It was a truly wonderful experience staying here at Candlewood's. the staff was very friendly and always ready to help with a smile on their face.The room had a kitchen with all that you could need to cook your own meals.. excellent value for money..would surely recommend it to others..

Was this review helpful? Yes 1
GMCndlFrFx, General Manager at Candlewood Suites Fairfax, responded to this review

Thank You for sharing your experience with us through Trip Advisor. I am very pleased that you had an Awsome Stay. Our Mission is to provide a Clean Property, Friendly Staff and Excellent Value. Candlewood Suites Fairfax, as part of the IHG brand of Hotels is focused on providing this service in a quiet and relaxing atmosphere. As your comments... More 

Montreal
1 review
5 of 5 stars Reviewed August 17, 2011

I stayed at the Candlewood Fairfax in august 2011, for a week, with my wife. We had an amazing stay. I strongly recommend this place. Pros: Both the hotel and the room were very clean. The mattress was very comfortable. The hotel is located in a very clean and convenient area. The hotel was very quiet. Actually the most quite... More 

Was this review helpful? Yes
GMCndlFrFx, General Manager at Candlewood Suites Fairfax, responded to this review

Thank You for your comments regarding your recent stay at the Canldewood Suites Fairfax. The entire team works hard to ensure the hotel is clean and comortable, and that every guest enjoys their stay as you did ! Our location, while only being less than a 5 minute drive to Fair Oaks Mall, and the Rt 50 & 66 interchange,... More 

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