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All 22 Fairfax hotels

Candlewood Suites Fairfax

2.0 of 5 Hotel   |   11400 Random Hills Road, Fairfax, VA 22030
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Ranked #4 of 22 Hotels in Fairfax
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed August 29, 2014
Candi D
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205 reviews from our community

Traveler rating
    137
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Candlewood Suites Fairfax
See the most recent reviews
Des Moines, Iowa
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 1, 2014

Do I need say more? Bed Bugs. Limited Hot Water. Overflowing Toilets. Non working printers in the "business center" Bed Bugs. I photographed the crushed bug while in the hotel. Got bitten. Turned that into the hotel staff. That totally disrupted my trip. Still charged full rate. Do not stay here, under any circumstances. Bed Bugs. That is my personal... More

Was this review helpful? Yes 1
DHMFairfax_Va, Manager at Candlewood Suites Fairfax, responded to this review

Dear Eloisie, Thank you for taking the time to write a review. We appreciate all comments, both positive and negative for this is how we can continue to improve our hotel and services. Unfortunately, bud bugs have become more common in hotels in the US. Fortunately, we do not have many cases here. They are brought in by international travelers... More

1 review
5 of 5 stars Reviewed August 29, 2014

Let start off by saying I a rewards customer with Candlewood Suites and I am IN LOVE with this chain of hotels! The purpose of this review to give a special shout out to a specific location, the FAIRFAX VA, location to be exact. I have a location closer to me but because of the top notch customer service by... More

Was this review helpful? Yes
DHMFairfax_Va, Manager at Candlewood Suites Fairfax, responded to this review

Dear Candi D, Well that's a very high compliment! World Class Service! Thank you so much for taking the time to let the customers of Trip Adviser know that we exceeded your expectations. And it is always an even bigger compliment coming from someone who works in the customer service industry. We look forward to having the opportunity to serve... More

Lancaster County, Pennsylvania
1 review
5 of 5 stars Reviewed August 16, 2014

We will definitely be back! Gorgeous clean suites and wonderful amenities. Full fridge, dishwasher, microwave and stove top cooker. Dishes, pots and pans. Gym and free laundry service. Popcorn waiting in microwave and a wonderfully comfy bed. Loved it!

Was this review helpful? Yes
DHMFairfax_Va, Manager at Candlewood Suites Fairfax, responded to this review

Dear Lisapaulk, Gorgeous and Clean! Thank you for your comments! We so much appreciate them. We love that we are able to offer full refrigerators, dishwashers, and a brand new, 2 burner stove top for all your cooking needs. We hope that you get the opportunity to stay with us again in Fairfax. The Candlewood Suites Fairfax Hotel Team. More

Greenfield, Massachusetts
1 review
5 of 5 stars Reviewed August 12, 2014

We spent two weeks here and it was such a great experience. Thank you Abraham for your assistance and cheerful disposition. Andy Jimmy you were great too! All of the staff was very helpful and made us feel very welcome here. The rooms were clean and very spacious. Everything you need is there at the motel. I would come back... More

Was this review helpful? Yes
DHMFairfax_Va, Manager at Candlewood Suites Fairfax, responded to this review

Dear Linda R, We appreciate you taking the time to post a comment about your stay at our hotel! We are thrilled that our staff was able to cheerfully assist you and make you feel welcome. Jimmy has been here for a year, and Abraham 5 and recently won a customer service award! We look forward to serving you again... More

charlotte, nc
Top Contributor
170 reviews 170 reviews
40 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed August 12, 2014

Just concluded an extended stay (five weeks) at the hotel July through August, 2014. Because of the length of the stay (over 30 days), I received a excellent rate. When researching the hotel before I booked, I saw several reviewers commending Abraham and how wonderful he is, and I have to admit, he did not disappoint. I do not care... More

Was this review helpful? Yes
DHMFairfax_Va, Manager at Candlewood Suites Fairfax, responded to this review

Dear Carolinasunshine13, Thank you for taking the time to post your comments about your stay at our hotel in Fairfax! We are thrilled that Abraham was so wonderful to you. He is most defiantly a gem! We are so excited about our kitchen renovations! We love our full size refrigerators with ice makers and new flat burner stove tops. We... More

1 review
4 of 5 stars Reviewed July 8, 2014

Our family came to Virginia for two weeks. Our stay at Candlewood Suites was great! The staff is very helpful with many ideas of places to see and things to do. They even looked up addresses for us with directions to the points of interest. If we needed extra towels or anything else, all we had to do was ask... More

Was this review helpful? Yes
DHMFairfax_Va, Manager at Candlewood Suites Fairfax, responded to this review

Dear Mark G, Thank you so much for your comments. We so much appreciate you taking the time to let our staff and hotel know that they have been doing a good job. We are a terrific location for many things in the DC Area! We are conveniently located within minutes of the best shops and restaurants and just a... More

oceanside
Contributor
13 reviews 13 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 22, 2014

Stayed here for a couple of days on our visit to D.C. It's a little too far from D.C. (35 min), but the price was worth it. Overall experience was good, the bed was a bit hard. It looked clean and the employees were very friendly. Pet Friendly!!!

Was this review helpful? Yes
GMCndlFrFx, General Manager at Candlewood Suites Fairfax, responded to this review

Dear Carlos Thank You for posting your review on Trip Advisor. We are happy that you found our property Clean and the Employees Friendly. We look forward to the opportunity of serving you again in the future, so next time in the DC, Northern Virginia Area, give us a call. Dave More

Cincinnati, Ohio
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 30, 2014

Thank you to Theresa Woods. While planning our vacation to Washington DC, looking for hotel, Theresa was the deciding factor in picking Candlewood. Talked to her on the phone, very nice and helpful, she mailed me information and the whole stay at Candlewood she helped us daily on anything we needed to know, how to get around, what to see,... More

Was this review helpful? Yes 2
GMCndlFrFx, General Manager at Candlewood Suites Fairfax, responded to this review

Dear John K Thank You for your awesome review, and in particular your recognition of Theresa and the Great Service she provided you. I will be certain to pass on your comments to my entire team, and we hope to see you again soon. Please share your experience with your friends and family, they are welcome here as well !... More

Bowie, Maryland
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 30, 2014

I lived here for a few months while I was in need of temporary housing. My stay was fantastic. The room was clean, comfortable, and well-equipped. The staff were very friendly and helpful. The only negative was that someone on my floor was smoking (it was the non-smoking floor), but the management recognized the problem and took steps to address... More

Was this review helpful? Yes 2
GMCndlFrFx, General Manager at Candlewood Suites Fairfax, responded to this review

Dear KSMILL Thank your for posting this review on Trip Advisor. We love our Extended Stay Guests and there reviews, especially because they let us know if we consistently delivered our Hospitality. I hope you had the opportunity to experience our New Updated Kitchens and Cabinets, they really give our hotel a fresh updated feel and look. I will pass... More

Fairfax, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 27, 2014

Big Thank You to Abraham at the front desk for being so helpful and friendly! Not only was the staff friendly but the rooms we had over 2 different weekend stays were very clean and roomy. Also accommodating to my pets needs was fantastic.

Was this review helpful? Yes 2
GMCndlFrFx, General Manager at Candlewood Suites Fairfax, responded to this review

Dear Cathy Thank You for this review on Trip Advisor. We appreciate when guest have a positive experience and share it with others. I will be sure to pass on your comments to Abraham as well as the rest of my team. We look forward to Your next visit, and as always, your pets are Welcome too ! Dave Monroe... More

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Additional Information about Candlewood Suites Fairfax

Address: 11400 Random Hills Road, Fairfax, VA 22030
Phone Number:
Location: United States > Virginia > Fairfax
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Fairfax 2*
Number of rooms: 122
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Also Known As:
Candlewood Suites Fairfax Hotel Fairfax
Candlewood Fairfax
Fairfax Candlewood Suites

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