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Candlewood Suites Fairfax

2.0 of 5 11400 Random Hills Road, Fairfax, VA 22030
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Certificate of Excellence 2014
Candlewood Suites Fairfax
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Candlewood Suites Fairfax
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212 reviews from our community

Traveler rating
    144
    47
    8
    7
    6
See reviews for
37
39
53
99
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Glen Allen, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

The rooms, hallways, and facilities were clean, the bed and furniture were comfortable, and the staff was excellent!! The rates were very reasonable and it is in a great location also! I WILL definitely stay here again!

Was this review helpful? Yes
DHMFairfax_Va, Manager at Candlewood Suites Fairfax, responded to this review

Dear JRLorimer, We so much appreciate you taking the time to mention how comfortable and clean our suites and hotel are! We are recently under new management and know there has been a positive impact made by this change. We look forward to serving you again in the future! Sincerely, The Candlewood Suites Fairfax Team More 

Signal Mountain, Tennessee
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed here as a travel nurse for about a year. All the staff were very friendly. Sonia always greeted with a smile and by name. Any concerns I had were promptly taken care of. Would definitely stay there again.

Was this review helpful? Yes
DHMFairfax_Va, Manager at Candlewood Suites Fairfax, responded to this review

Dear Deborah G, We love our long term residents the most! It is as a long term guest, you really get the "home" feel we are so great at providing! We love that Sonia takes such pride in her work that she sincerely is greeting our guests home each day by name and with a smile! Thank you again for... More 

1 review
5 of 5 stars Reviewed December 17, 2014 via mobile

Thank you to Candlewood Suites. Sonia is a great agent and assisted all my needs. Yvonne was an excellent manager and set up me up in an awesome room. I enjoyed my stay here and can't wait to come back.

Was this review helpful? Yes
DHMFairfax_Va, Manager at Candlewood Suites Fairfax, responded to this review

Dear Rockville King, We appreciate your great comments about out Team! Sonia is so sincere with our guests and Yvonne assures that you accommodations are all set up prior to arrival. We love that we can provide a combination a positive guest experience from each detail from check in, clean rooms, and checkout. Thank you again for staying with us... More 

1 review
5 of 5 stars Reviewed November 23, 2014

The rooms was very clean room service was the best and your worker at the front desk Sonia was very kind and helpful make you feel like your at home and made sure that the rooms and everything else was like it was supposed to be very comfortable and I will be staying here when I come back

Was this review helpful? Yes
DHMFairfax_Va, Manager at Candlewood Suites Fairfax, responded to this review

Dear Carlos F, Thank you for your positive comments about our greatest associate! We are fortunate to have her treat each and every guest so special. At Candlewood Suites Fairfax, we take pride in our customer service and want to assure each and every guest has the most comfortable stay possible! Sincerely, The Candlewood Suites Fairfax Hotel Team. More 

Ashburn, Virginia
1 review
5 of 5 stars Reviewed November 17, 2014

I stayed at the this hotel over the weekend i was amazed at the service i received. Sonia is amazing. She made my stay very pleasant. If i am ever back in the area i will come back to that hotel just because of her service.

Was this review helpful? Yes
DHMFairfax_Va, Manager at Candlewood Suites Fairfax, responded to this review

Dear Swagdamu, Thank you so much for your kind comments about our Star employee! It was a pleasure to serve you at out Candlewood Suites Fairfax and we look forward to seeing you again! The Candlewood Suites Fairfax Hotel Team More 

A TripAdvisor Member
5 of 5 stars Reviewed November 14, 2014

Let me start off by saying anyone that complains about the front desk not being manned 24 hours didn't do their homework to understand the business model of Candlewood Suites. Even during the unmanned time period of 11 pm to 7 am, when I had a need, they responded immediately. They have a system in place that works. My husband... More 

Was this review helpful? Yes
DHMFairfax_Va, Manager at Candlewood Suites Fairfax, responded to this review

Dear Valued Trip Advisor Member, It is very refreshing to hear that there are people that appreciate our limited office hours understand our business model! We are ALWAYS available to assist our guests. We love that we are able to offer FREE laundry for our guests! We are the ONLY hotel chain that does that. We have worked very hard... More 

Fairfax County, Virginia
1 review
5 of 5 stars Reviewed November 10, 2014

Stayed for a week and a half, service was amazing! Ms.Sonia at the front desk will help you with anything you need, the chocolate cookies she makes will make you want to come back over and over. Shes the reason you will want to go no where else but the candlewood suites at fairfax. DVDS and VHS are available to... More 

Was this review helpful? Yes
DHMFairfax_Va, Manager at Candlewood Suites Fairfax, responded to this review

Dear Austin S, Sonia is our Queen of the Cookies! Thank you for your kind comments about her and our hotel! We are very fortunate to have her as part of our team! Yes, we still have some VHS's tapes here but are in the process of replacing them with all DVD's for our FREE movie lending library as each... More 

Wolverhampton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 21, 2014

Booked in UK 14 days in advance,arrived after 17hours travelling at 8.40pm local time,advised they had suite as booked available!!!.After 45 minutes "room" was found but not as requested.Asked about breakfast and was told that there was none, despite being assured by UK office that breakfast was complimentary!Just wanted sleep so slept one night and left next morning.Be aware that... More 

Was this review helpful? Yes
DHMFairfax_Va, Manager at Candlewood Suites Fairfax, responded to this review

Dear Valued Guest, We are so sorry that your expectations were not met for your stay here at our Candlewood Suites Fairfax. Candlewood Suites does not provide breakfast or daily housekeeping service. We are an extended stay hotel designed for travelers who would prefer to feel at home by cooking their own meals in our Fully Equipped Kitchens! Or, you... More 

chambersburg,pa
Top Contributor
54 reviews 54 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 16, 2014

Being In town for the Army 10 miler, we were not looking to stay at the Ritz. Check-in was seamless and the front desk manager was very accommodating, checking to be sure i got credit for my stay with IHG. The facility seemed very secure. I noticed a nice selection of DVD's and VHS movie tapes free to guest to... More 

Was this review helpful? Yes
DHMFairfax_Va, Manager at Candlewood Suites Fairfax, responded to this review

Dear Candlewood Guest, We are happy that we were able to provide you with lodging during your annual run in the Army 10 Miler. We look forward to being able to serve you again in the future! The Candlewood Suites Fairfax Hotel Team. More 

Winston Salem, North Carolina
Top Contributor
202 reviews 202 reviews
70 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed October 8, 2014 via mobile

This is one of the best managed Candlewood hotels I have visited. As a frequent traveler on long term stays service is important. The staff here covers all the details to be sure you have a great stay. Clean, safe and in a great location to shop and work you will love this place.

Was this review helpful? Yes
DHMFairfax_Va, Manager at Candlewood Suites Fairfax, responded to this review

Dear Glendale 215, We love that we are so conveniently located to the Fair Oaks Mall and Fairfax Corner Shopping Centers! It makes a traveler feel more at home that we have all the familiar shops and restaurants so close by. This hotel is recently under new management so we are sincerely happy that you have proved that they are... More 

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Additional Information about Candlewood Suites Fairfax

Address: 11400 Random Hills Road, Fairfax, VA 22030
Phone Number:
Location: United States > Virginia > Fairfax
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Fairfax 2*
Number of rooms: 122
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Also Known As:
Candlewood Suites Fairfax Hotel Fairfax
Candlewood Fairfax
Fairfax Candlewood Suites
Hotel Style:
#3 Business Hotel in Fairfax
#3 Family Hotel in Fairfax
#5 Romantic Hotel in Fairfax

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