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Candlewood Suites Fairfax

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11400 Random Hills Road, Fairfax, VA 22030
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1 room 1 guest
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Candlewood Suites Fairfax
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256 Reviews from our TripAdvisor Community

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Traveler rating
    173
    59
    9
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    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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Venice, Florida
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

My wife and I stayed here for one night during a recent stay to Fairfax. We knew we were going to be in Fairfax for two nights but opted to switch to a different hotel for the second night. We were quite disappointed with our stay. I had opted to spend a bit more than the area average after seeing... More 

Was this review helpful? Yes 1
DHMFairfax_Va, Manager at Candlewood Suites Fairfax, responded to this review

Dear Coy N, Thank you for positing your comments, we appreciate all feedback, both positive and negative, for this is the only way we know how to continue to improve our hotel and services. We understand how disappointing it must be when you expect to get a Queen size bed in a hotel and you felt like you have gotten... More 

Columbus, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

Great hotel!! Really friendly and helpful staff. Roy and Brenda were extremely knowledgeable and were able to help us with all of our needs. Conveniently located for an extended stay, and there is not very much traffic on the road the hotel is on, lots of amenities within walking distance as well. Would definitely recommend staying here Thanks!

Was this review helpful? Yes
CWSFairfax_VA, Manager at Candlewood Suites Fairfax, responded to this review

Dear Tony W, Thank you for your positive comments about our hotel and services. It is so important that we receive feedback as yours so we can continue to praise our Team Members for the excellent job they are doing in regards to providing exceptional customer service. We love that the hotel is tucked away, off the beaten path, so... More 

1 review
5 of 5 stars Reviewed 1 week ago

Very professional. Brenda & Roy are very knowledgeable about area. Excellent place to stay when on business. No pool or spa, but free laundry and very good kitchen setup in ADA room. Proper space in room for my wheelchair. I will definitely stay again she on business in the area.

Was this review helpful? Yes
CWSFairfax_VA, Manager at Candlewood Suites Fairfax, responded to this review

Dear Ronnie M, Thank you for taking a moment to respond to the service you received at our Candlewood Suites Fairfax Hotel. We are very proud of our team and the exceptional customer services they always provide. We love that all of our rooms are suites, each with a fully equipped kitchen so weather you are here for a few... More 

Norfolk, Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is a great hotel and very clean. Great staff as well. I have stayed at this hotel three times in the last couple of months (three different rooms each time) with no problems. It is quiet and I like that it has a kitchenette which allows me to save money from eating out all week. There are plenty of... More 

Was this review helpful? Yes
CWSFairfax_VA, Manager at Candlewood Suites Fairfax, responded to this review

Dear Liz418, Thank you so much for taking the time to post a review on Trip Advisor. It is our pleasure to serve you. We are happy that you found our hotel clean, and problem free. We love that we can offer our guests fully equipped kitchens where one can simply toast a bagel or cook a full blown spaghetti... More 

Centreville, Virginia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I had an extended stay at the Candlewood Suites in Fairfax. I found that the hotel management both under the current Hotel Manager (Laila) and previous Manager, placed staff service very high in their priorities. Laila seems to have an uncanny ability to find amazing staff. They were nice, friendly, very helpful (always) and treated your requests and needs with... More 

Was this review helpful? Yes
CWSFairfax_VA, Manager at Candlewood Suites Fairfax, responded to this review

Dear 4u387, Thank you for taking the time to post your comments regarding your most recent stay at our Candlewood Suites Fairfax. We are thrilled that you found Laila and her staff so warm and friendly. She may be new to this hotel, but she has been with Candlewood for 15 years and has a proven track record of finding... More 

Fairfax, Virginia
1 review
4 of 5 stars Reviewed 3 weeks ago

Vanessa I. was pleasant and knowledgeable with a good attitude and seems to enjoy her job. Check in was quick and without any problems. Facility was clean and met our needs. Candlewood Cupboard was convenient and eliminated running around when we first arrived.

Was this review helpful? Yes
CWSFairfax_VA, Manager at Candlewood Suites Fairfax, responded to this review

Dear Cindy H, Thank you for commenting on our newest team member, Vanessa! She is wonderful! We are so excited to have her as a part of our Customer Service Team! We are happy that you were able to enjoy the Candlewood Cupboard during your stay, it's great that we can provide items like milk, yogurt, muffins, frozen dinners and... More 

Royal Oak, Michigan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I cannot say enough about Vanessa I. She was so pleasant. After such a long trip it was great to see a smiling face upon my arrival. She chatted like we were old friends and even helped me move from my room on the first to second floor because of a man lingering at this pick up truck outside my... More 

Was this review helpful? Yes
DHMFairfax_Va, Manager at Candlewood Suites Fairfax, responded to this review

Dear marketina, We are very proud of our wonderful customer service, and we are so delighted that you recognized and admired that in Vanessa. She is an excellent member to our Team. We are pleased to hear that you enjoyed the kitchenette in your suite. Every room in our hotel comes with this great feature. Thank you for staying with... More 

Aurora, Illinois
Level Contributor
42 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed July 27, 2015

This is a good extended stay hotel. I didn't know that it was such until I checked in. Positive points include full kitchen with a standard fridge and microwave, nice spacious room, and big bathroom. I like their attention to detail. Little things such as dishwashing soap, extra trash bags, paper towel, plates and cooking utensils give it a nice... More 

Was this review helpful? Yes
DHMFairfax_Va, Manager at Candlewood Suites Fairfax, responded to this review

Dear ProverbialYeti, Thank you for taking the time to review our hotel. Your feedback is valued greatly. We are very pleased to hear that you enjoyed your stay with us. All of our suites have kitchen appliances including a refrigerator, dishwasher, and microwave, and stove top. As you mentioned, we also have a Fitness Center and Business Center that are... More 

Fairfax, Virginia
1 review
5 of 5 stars Reviewed July 26, 2015

Vanessa I. was very helpful and knowledgeable about everything I needed. She has a charming, friendly and pleasant attitude. Due to unpleasant circumstances that brought me here, I'm glad I chose this place.

Was this review helpful? Yes
DHMFairfax_Va, Manager at Candlewood Suites Fairfax, responded to this review

Dear Annie J, Thank you for choosing Candlewood Suites for your visit. We are sorry to hear that unpleasant circumstances brought you to the area, but we are so glad that we were able to provide a positive experience for you during your stay. Vanessa is a valued member on our Team and we are delighted that she was able... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 14, 2015

The front desk clerk Luis was very polite respectful and very helpful made me and my family's stay at candle wood sweets very comforting the hotel was very clean the room was clean comfortable it had everything we needed for a good stay

Was this review helpful? Yes 1
DHMFairfax_Va, Manager at Candlewood Suites Fairfax, responded to this review

Dear Thaer Z, Thank you for your positive comments about our hotel and staff! We are pleased to hear that Luis was able to meet your needs during your visit and that you and your family were so comfortable in your room. It is our goal that our guests feel welcome and at home here as they travel through or... More 

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