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Candlewood Suites Fairfax

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11400 Random Hills Road, Fairfax, VA 22030
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Candlewood Suites Fairfax
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Candlewood Suites Fairfax
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228 reviews from our community

Traveler rating
    154
    52
    8
    8
    6
See reviews for
40
41
54
108
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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  • All months
    (228)
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    (44)
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Cape May, New Jersey
1 review
5 of 5 stars Reviewed 2 days ago NEW

This Candlewood Suites is located in a totally residential area and blends right in. Very quiet inside and out. Very clean room and recently updated. Free Wi-Fi worked very well. Very nice flat screen TV with lots of channel choices. Kitchen needs were all there. Sonia checked me in and was friendly, knowledgeable and welcoming. I received a very nice... More 

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Fairfax, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

I received the best customer service I've had in while at this location. Sonia was a great help at the front desk. She made me feel right at home. The fresh baked cookies were a plus, not to mention they were warm and right out the oven. Will definetley stay at this location again.

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

I traveled for a weekend business trip. The staff was great, room was clean and comfortable, free WIFI, and extremely quiet in the hotel. I will definitely stay there again, whether business or pleasure.

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 2 weeks ago

Very convenient and cozy location staff very helpful had trouble with the laundry machine one morning and friendly staff member Brenda was very kind and helpful. I liked how they had cookies for all the guest

Was this review helpful? Yes
DHMFairfax_Va, Manager at Candlewood Suites Fairfax, responded to this review

Dear Maco 134, We so much appreciate your comments about us having a 'cozy' location! We are glad that Brenda was able to assist you with the laundry machine and all seemed then to be in working order. We look forward to providing you with your future lodging needs! The Candlewood Suites Fairfax Hotel Team. More 

Roseville, California
2 reviews
5 of 5 stars Reviewed 3 weeks ago

My husband and I have stayed at the Candlewood Suites in Fairfax twice now and both times we were immediately impressed with the amazingly friendly staff- especially at the front desk! They couldn't have been more considerate and kind. We were so surprised that they remembered us from our first visit. We truly felt as if we were the only... More 

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DHMFairfax_Va, Manager at Candlewood Suites Fairfax, responded to this review

Dear mhafe, We are fortunate to have an amazing staff that remembers each and every guest! Our Star PM associate is amazing and always remembers 'her' guests. She is always considerate and kind and does go out of her way to assure each guest feels at home. We look forward to providing you with your lodging needs again in the... More 

Aldie, Virginia
1 review
4 of 5 stars Reviewed 3 weeks ago

We stayed at this Candlewood for 9 months in between homes. Everyone from management and desk staff to the housekeeping/maintenance crew were so friendly and helpful. Our room was comfortable and whenever we had a question/issue, the staff responded promptly and successfully. The front desk staff were so very kind and welcoming, which made Candlewood seem like “home”, which it... More 

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DHMFairfax_Va, Manager at Candlewood Suites Fairfax, responded to this review

Dear Mike B, A clean and comfortable room with a staff that responds promptly and successfully! Thank you for mentioning that in your such positive comments about your stay with us this past year! We love that you were able to feel at 'home' as that's what we are all about. We appreciate you and your business and we wish... More 

Fairfax, Virginia
1 review
5 of 5 stars Reviewed 3 weeks ago

I arrived late in the evening; it was cold, rainy and miserable outside. I walked in to a warm, inviting lobby and spoke with Sonia- the delightful front desk lady. She was kind, considerate and lovely! She assisted me in getting into my room, offered helpful advise on the local eateries and generally made me feel welcome. I travel with... More 

Was this review helpful? Yes
DHMFairfax_Va, Manager at Candlewood Suites Fairfax, responded to this review

Dear Teresa T, Our warm, inviting front desk lady is most defiantly Sonia! Thank you for your lovely comments about her! We love that she even welcomed your 4 legged friend. Thank you too for commenting on the cleanliness of our suites; after all, that's what we are all about! We look forward to housing you and your pet on... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel for almost 5 months i have to say from the time i walked threw the door Sonia greeted me with a smile although everyone was helpful Sonia stood out she is a very out going employee i must say a true keeper thanks so much for all your hard work.

Was this review helpful? Yes
DHMFairfax_Va, Manager at Candlewood Suites Fairfax, responded to this review

Dear Mary P, Thanks for your comments Mary! We love Sonia and so do all our guests! We wish you good luck and hope you and your family are well! The Candlewood Suites Fairfax Hotel Team More 

Fairfax, Virginia
1 review
5 of 5 stars Reviewed 4 weeks ago

I enjoy staying at the candlewood because it makes me feel like home. The clerk at hotel is sonia she is very suite and greets you everytime you walk in the door. And the rooms is spectacular it is not like any hotel i have ever stayed in my whole 20 years on the road.

Was this review helpful? Yes
DHMFairfax_Va, Manager at Candlewood Suites Fairfax, responded to this review

Dear Williams121899, We love that you feel like you are at your home away from home while here at our Candlewood Suites Fairfax. We are fortunate to have our wonderful service representative, Sonia, who does great each and every guest with sincerity and joy in her voice. She is truly one who loves what she does! We love that you... More 

Contributor
14 reviews 14 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My stay at this Candlewood was nice. It was quiet, clean and rooms were nicely renovated. There was a big snow/ice storm that came through while I was there and the maintenance crew stayed on top of clearing the sidewalks and they also had a clearing service for the parking lot. Staff was friendly too. All and all I would... More 

Was this review helpful? Yes
DHMFairfax_Va, Manager at Candlewood Suites Fairfax, responded to this review

Dear Amy S., Thank you for recommending our Candlewood Suites Fairfax Hotel! Although having to be away from home during the snow storm, we are happy our hotel and services were able to make you as comfortable as possible. We love that we recently renovated our kitchens to a sleek, modern black look with frosted glass doors! We look forward... More 

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