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Candlewood Suites Fairfax

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11400 Random Hills Road, Fairfax, VA 22030
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Candlewood Suites Fairfax
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Candlewood Suites Fairfax
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224 reviews from our community

Traveler rating
    151
    51
    8
    8
    6
See reviews for
40
41
53
105
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Spanish first
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English first
  • All months
    (224)
  • Mar-May only
    (40)
  • Jun-Aug only
    (67)
  • Sep-Nov only
    (64)
  • Dec-Feb only
    (53)
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Roseville, California
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

My husband and I have stayed at the Candlewood Suites in Fairfax twice now and both times we were immediately impressed with the amazingly friendly staff- especially at the front desk! They couldn't have been more considerate and kind. We were so surprised that they remembered us from our first visit. We truly felt as if we were the only... More 

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Aldie, Virginia
1 review
4 of 5 stars Reviewed 5 days ago NEW

We stayed at this Candlewood for 9 months in between homes. Everyone from management and desk staff to the housekeeping/maintenance crew were so friendly and helpful. Our room was comfortable and whenever we had a question/issue, the staff responded promptly and successfully. The front desk staff were so very kind and welcoming, which made Candlewood seem like “home”, which it... More 

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Fairfax, Virginia
1 review
5 of 5 stars Reviewed 6 days ago NEW

I arrived late in the evening; it was cold, rainy and miserable outside. I walked in to a warm, inviting lobby and spoke with Sonia- the delightful front desk lady. She was kind, considerate and lovely! She assisted me in getting into my room, offered helpful advise on the local eateries and generally made me feel welcome. I travel with... More 

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1 review
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel for almost 5 months i have to say from the time i walked threw the door Sonia greeted me with a smile although everyone was helpful Sonia stood out she is a very out going employee i must say a true keeper thanks so much for all your hard work.

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Fairfax, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

I enjoy staying at the candlewood because it makes me feel like home. The clerk at hotel is sonia she is very suite and greets you everytime you walk in the door. And the rooms is spectacular it is not like any hotel i have ever stayed in my whole 20 years on the road.

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DHMFairfax_Va, Manager at Candlewood Suites Fairfax, responded to this review

Dear Williams121899, We love that you feel like you are at your home away from home while here at our Candlewood Suites Fairfax. We are fortunate to have our wonderful service representative, Sonia, who does great each and every guest with sincerity and joy in her voice. She is truly one who loves what she does! We love that you... More 

Contributor
14 reviews 14 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My stay at this Candlewood was nice. It was quiet, clean and rooms were nicely renovated. There was a big snow/ice storm that came through while I was there and the maintenance crew stayed on top of clearing the sidewalks and they also had a clearing service for the parking lot. Staff was friendly too. All and all I would... More 

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DHMFairfax_Va, Manager at Candlewood Suites Fairfax, responded to this review

Dear Amy S., Thank you for recommending our Candlewood Suites Fairfax Hotel! Although having to be away from home during the snow storm, we are happy our hotel and services were able to make you as comfortable as possible. We love that we recently renovated our kitchens to a sleek, modern black look with frosted glass doors! We look forward... More 

Honolulu, Hawaii
1 review
4 of 5 stars Reviewed 2 weeks ago

Sonia was amazing! After a long trip, she helped accommodate us by letting us know of a military discount and offering us complimentary waters after a VERY long trip. She was amazing! My husband and I were exhausted after all DC area hotels we called were either booked or only available at +$400 a night. Upon arriving and hearing of... More 

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DHMFairfax_Va, Manager at Candlewood Suites Fairfax, responded to this review

Dear kt00040, You couldn't have said it better that Sonia is amazing! We are very fortunate to have her as part of our team. She sincerely cares about each and every guest that crosses her path! We are so happy that you found us after your long trip to the area, and even at a reasonable rate! You can't find... More 

1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

Overall the hotel needs to be refaced, everything in the building is out dated. But the customer service is OUTSTANDING!!! I stay there quite a bit and the only reason Ms Sonya, the front desk agent on the 3-11 shift. She always go above and beyond to make sure my stay is pleasant. Good customer service go along way, thanks... More 

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DHMFairfax_Va, Manager at Candlewood Suites Fairfax, responded to this review

Dear Ridavisjr, Thank you for taking the time to post a comment about your stay at our Candlewood Suites Fairfax. Just this past year, the kitchens were renovated to a black, modern and sleek look with clouded glass door fronts. There are other renovation projects in the works for the next year. We are so happy that Sonia is the... More 

Boston, Massachusetts
Contributor
18 reviews 18 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stay here when I am in the area for business and that is often. The staff are so helpful and accommodating. Sonia on the front desk is always pleasant and professional. I am always greeted as a platinum member. My preference of rooms is known and she tries to accommodate. She truly cares that I am happy there. Yvonne... More 

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DHMFairfax_Va, Manager at Candlewood Suites Fairfax, responded to this review

Dear Comsysma, Thank you for taking the time to post a comment about our hotel and services. We are so proud that Sonia is always pleasant and professional when greeting you. She truly does care that our guests are happy an comfortable. Thank you for your business! The Candlewood Suites Fairfax Hotel Team More 

Yardley, Pennsylvania
1 review
4 of 5 stars Reviewed February 13, 2015

Other hotels in this neighborhood were seriously overpriced so I picked this one. I hadn't stayed before in a "Suites" where they didn't make up the bed for you, so that was a surprise, but not a problem. I ended up perfectly happy for 3 nights, everything clean and pleasant, facilities for food supplies nicely organized if you wanted to... More 

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DHMFairfax_Va, Manager at Candlewood Suites Fairfax, responded to this review

Dear Adrian, We appreciate you taking a moment to share your thoughts regarding your recent experience at our Candlewood Suites Fairfax. We are an extended stay hotel where our guest typically stay a week or longer so we do not service the rooms daily in efforts to value your privacy. We are happy that this was comfortable for you. We... More 

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