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Candlewood Suites Fairfax

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11400 Random Hills Road, Fairfax, VA 22030
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Candlewood Suites Fairfax
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Candlewood Suites Fairfax
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231 reviews from our community

Traveler rating
    157
    52
    8
    8
    6
See reviews for
40
42
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109
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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  • All months
    (231)
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    (47)
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Burke, Virginia
1 review
5 of 5 stars Reviewed yesterday NEW

I had to find a comfortable place for my disabled Mom as my house is remodeled for her needs. The staff, particularly Sonia, Brenda and Rosa, have been great. They always ask about her and help her out while I'm at work.The level of service is amazing- friendly, helpful. Mom has a handicapped room and it is perfect for her... More 

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Phoenix, AZ
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

As other reviews have stated, "It's all about Sonia". She makes the trip complete. From her cookies at the front desk to helping you find something, she is there. And the rest of the staff was also pleasant and helpful. The room met all my expectations. It was the 1 bedroom suite. Having a separate bedroom was great with guests... More 

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Fairfax, Virginia
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

I would like to tell you about my stay at that wonderful hotel. It made me feel like my second home. The personel at the suites made you feel like home as soon as you walk through front door after hard day at work. The rooms are spectacular. They have everything you need. Every time you call down to front... More 

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Cape May, New Jersey
1 review
5 of 5 stars Reviewed 1 week ago

This Candlewood Suites is located in a totally residential area and blends right in. Very quiet inside and out. Very clean room and recently updated. Free Wi-Fi worked very well. Very nice flat screen TV with lots of channel choices. Kitchen needs were all there. Sonia checked me in and was friendly, knowledgeable and welcoming. I received a very nice... More 

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Fairfax, Virginia
1 review
5 of 5 stars Reviewed 2 weeks ago

I received the best customer service I've had in while at this location. Sonia was a great help at the front desk. She made me feel right at home. The fresh baked cookies were a plus, not to mention they were warm and right out the oven. Will definetley stay at this location again.

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

I traveled for a weekend business trip. The staff was great, room was clean and comfortable, free WIFI, and extremely quiet in the hotel. I will definitely stay there again, whether business or pleasure.

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1 review
4 of 5 stars Reviewed 3 weeks ago

Very convenient and cozy location staff very helpful had trouble with the laundry machine one morning and friendly staff member Brenda was very kind and helpful. I liked how they had cookies for all the guest

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DHMFairfax_Va, Manager at Candlewood Suites Fairfax, responded to this review

Dear Maco 134, We so much appreciate your comments about us having a 'cozy' location! We are glad that Brenda was able to assist you with the laundry machine and all seemed then to be in working order. We look forward to providing you with your future lodging needs! The Candlewood Suites Fairfax Hotel Team. More 

Roseville, California
2 reviews
5 of 5 stars Reviewed 4 weeks ago

My husband and I have stayed at the Candlewood Suites in Fairfax twice now and both times we were immediately impressed with the amazingly friendly staff- especially at the front desk! They couldn't have been more considerate and kind. We were so surprised that they remembered us from our first visit. We truly felt as if we were the only... More 

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DHMFairfax_Va, Manager at Candlewood Suites Fairfax, responded to this review

Dear mhafe, We are fortunate to have an amazing staff that remembers each and every guest! Our Star PM associate is amazing and always remembers 'her' guests. She is always considerate and kind and does go out of her way to assure each guest feels at home. We look forward to providing you with your lodging needs again in the... More 

Aldie, Virginia
1 review
4 of 5 stars Reviewed 4 weeks ago

We stayed at this Candlewood for 9 months in between homes. Everyone from management and desk staff to the housekeeping/maintenance crew were so friendly and helpful. Our room was comfortable and whenever we had a question/issue, the staff responded promptly and successfully. The front desk staff were so very kind and welcoming, which made Candlewood seem like “home”, which it... More 

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DHMFairfax_Va, Manager at Candlewood Suites Fairfax, responded to this review

Dear Mike B, A clean and comfortable room with a staff that responds promptly and successfully! Thank you for mentioning that in your such positive comments about your stay with us this past year! We love that you were able to feel at 'home' as that's what we are all about. We appreciate you and your business and we wish... More 

Fairfax, Virginia
1 review
5 of 5 stars Reviewed 4 weeks ago

I arrived late in the evening; it was cold, rainy and miserable outside. I walked in to a warm, inviting lobby and spoke with Sonia- the delightful front desk lady. She was kind, considerate and lovely! She assisted me in getting into my room, offered helpful advise on the local eateries and generally made me feel welcome. I travel with... More 

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DHMFairfax_Va, Manager at Candlewood Suites Fairfax, responded to this review

Dear Teresa T, Our warm, inviting front desk lady is most defiantly Sonia! Thank you for your lovely comments about her! We love that she even welcomed your 4 legged friend. Thank you too for commenting on the cleanliness of our suites; after all, that's what we are all about! We look forward to housing you and your pet on... More 

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