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Candlewood Suites Fairfax

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11400 Random Hills Road, Fairfax, VA 22030
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1 room 1 adult
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Candlewood Suites Fairfax
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270 Reviews from our TripAdvisor Community

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Yorktown, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Harish was wonderful !! very helpful. I did encounter a few issues, but Harish was "Johnny on the spot" and fixed what he could, and reported, what he could not. Management was very responsive and helpful!

Helpful?
Thank hope g
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The room was good. Liked the study table well placed and easy for me to do the work from hotel. Staff is very friendly and helpful. The room i got was not getting warm enough. I realised there was some opening below the ac machine due to which the room was mostly cold and though the temp was set to... More 

Helpful?
1 Thank irihal
CWSFairfax_VA, Manager at Candlewood Suites Fairfax, responded to this review

Dear Candlewood Guest, Thank you for taking the time to post your comments about our hotel. We so much appreciate guest feedback, both positive and negative, for this is the only way we know how to continuously improve our hotel and services. We appreciate you bringing to our attention that the cleanliness of our linen can be improved on. All... More 

Fairfax, Virginia
1 review
5 of 5 stars Reviewed 4 weeks ago

This is my home away from home. I like the hospitatility and the homely feel of this hotel. The staff (Harish and brenda are outstanding at the front desk always going the extra mile to help with even the smallest of the issues and always have a genuine smile and truly reflect the best of the customer service . The... More 

Helpful?
Thank Mazhar A
CWSFairfax_VA, Manager at Candlewood Suites Fairfax, responded to this review

Dear Mr. Mazhar, Thank you so much for taking at the time to write your comments about our hotel! Our ultimate goal is to 100% satisfy each and every guest with clean rooms, a good nights rest, and exceptional customer service. Harish, Brenda, Laila and Rosa are all key players in helping us accomplish this goal! We look forward to... More 

1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

Had to stay here... The long day of travel I just wanted to rest. It was pretty good but the staff is friendly, and Irene was very helpful when I called in. She made me feel comfortable and was very nice !! Thanks for the love!

Helpful?
Thank Josh G
CWSFairfax_VA, Manager at Candlewood Suites Fairfax, responded to this review

Dear Josh G, We are delighted that you truly felt our "guest love." We know we have a nice, clean hotel, but with out providing great customer service to go along with it, we would be unable to completely satisfy each guest. Thank you for taking the time to post your feedback! We look forward to providing you with your... More 

1 review
5 of 5 stars Reviewed January 7, 2016

Candlewood Suites was a very nice experience,for me.The area was very peaceful,quiet,and a lot to see(fascinating). my experience with HARISH,THE CLERK at front desk was amazing,he to me all spots in the area that I should visit and he very welcoming,,such a wonderful..Overall experience was great....thank You..Elijah

Helpful?
Thank Marlyle C
CWSFairfax_VA, Manager at Candlewood Suites Fairfax, responded to this review

Dear Marlye C, We are delighted that our star Service Associate, Harish, was able to so pleasantly assist you during your stay. We love that you were welcomed with such a warm greeting and that he was able to tell you all about our beautiful city! We take great pride in providing top level customer service! We look forward to... More 

Redondo Beach, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 30, 2015

My dog and I were traveling from the West Coast for the holidays. This was the first long distance flight with my dog, so I was a bit nervous. Suzette greeted us and got us situated and once I was settled, referred me to a few local eateries. The hotel was clean, close to airport, accommodated dogs (that is a... More 

Helpful?
1 Thank Paula H
CWSFairfax_VA, Manager at Candlewood Suites Fairfax, responded to this review

Dear Paula H, We love our pets here at Candlewood Suites. We are delighted that we were able to give you a warm welcome and make you feel comfortable at our Herndon Location. We look forward to providing you with your lodging needs again in the future. The Candlewood Suites Fairfax Hotel Team. More 

Herndon, Virginia
1 review
5 of 5 stars Reviewed December 23, 2015

My family recently discovered the Candlewood Suites chain during a cross country trip. We love the fact that they are clean, friendly, and very accommodating. During a recent stay, Harish continued to win our loyalty. There was a mix-up with the reservations, and Harish went out of his way to resolve things on the spot. If you are looking for... More 

Helpful?
Thank ETD1969
CWSFairfax_VA, Manager at Candlewood Suites Fairfax, responded to this review

Dear ETD 1969, Thank you for taking a moment to write a note complimenting our hotel and services. We take pride in our cleanliness and of course, our customer service. We believe this is what makes us different from the competition. We look forward to providing you with your future housing needs when you return again to the Fairfax area.... More 

Fairfax, Virginia
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 25, 2015

We have stayed in Candlewood Suites all over the country and we love all the great amenities they provide their guests. This Candlewood is absolutely one of the very nicest. It is located in an upscale TH subdivision in a great part of Fairfax and is convenient to shopping, dining and the metro. The decor in the hotel is lovely... More 

Helpful?
Thank Gloria D
CWSFairfax_VA, Manager at Candlewood Suites Fairfax, responded to this review

Thank you so much for your positive comments. We love that our hotel is conveniently located to area restaurants and shops, yet is tucked away inside a quite housing subdivision. Yes, we agree, Rosa is wonderful! She is an honest, sweet, kind and caring person and welcomes each guest as to if she is welcoming them into her home. I,... More 

Bowie, Maryland
1 review
5 of 5 stars Reviewed November 23, 2015

Great place. Friendly front desk clerk and night MOD. Very friendly and helpful. Rooms are always clean. Meet your request for certain rooms. Quiet during all hours of the day. Free laundry. What more could you ask? Harish

Helpful?
Thank Ej M
CWSFairfax_VA, Manager at Candlewood Suites Fairfax, responded to this review

Dear Ej M, Thank you for your positive comments about our hotel and services. We pride ourselves on providing outstanding customer service and providing our guests with quiet, clean rooms to stay in while they are away from home. We appreciate your business and look forward serving you again! The Candlewood Suites Fairfax Hotel Team. More 

Woodbridge, Virginia
1 review
5 of 5 stars Reviewed November 8, 2015 via mobile

I came with my friend for my birthday she did the reservations and everything and went to the front service desk for ask for some things I need in my room and this new girl name Irene treat me really good with a smile in her face other that you guys have a great service and excellent stuff hope to... More 

Helpful?
Thank AngieM2025
CWSFairfax_VA, Manager at Candlewood Suites Fairfax, responded to this review

Dear Angie M. Thank you for choosing Candlewood Suites Fairfax. We are happy that our newest team member, Irene, was able to provide you with great customer service and assure that you had a good nights rest! We appreciate your business. We look forward to providing you with you housing needs in the future. The Candlewood Suites Fairfax Hotel Team. More 

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