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SpringHill Suites Fairfax

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11191 Waples Mill Road, Fairfax, VA 22030
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SpringHill Suites Fairfax
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227 reviews from our community

Traveler rating
    121
    73
    22
    9
    2
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105
30
14
62
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for SpringHill Suites Fairfax
See the most recent reviews
Castle Rock, Colorado
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 15, 2011

Loved the friendliness and helpfulness of the employees. Loved that there was enough room for our large family. Good breakfast. Fun, modern decor. Clean.

Was this review helpful? Yes 2
Muncie, Indiana
Top Contributor
143 reviews 143 reviews
29 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed May 31, 2011

Very clean, great service, and a nice contemporary style and layout (a needed change from traditional floral rooms)! The trade off is that it's a little off the beaten path, but considering the price, breakfast and overall quality of the room - well worth the trade off!!!!

Was this review helpful? Yes 2
Reston, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 10, 2011

The entire staff is OUTSTANDING!! A real home away from home where everthing is met with a "yes we can", and a smile! The staff really DOES care!!! Thanks SHS Team!!!!

Was this review helpful? Yes 2
Indianapolis
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 4, 2011

I stayed here for six nights while on vacation in the DC area. We had a great experience! Free breakfast which included usually eggs, sausage, waffles, donuts, cereal, muffins or bagels, etc. It was pretty good food, and free which makes it even better. Our room was nice and roomy and clean. I did find some hair on the extra... More 

Was this review helpful? Yes 2
Lockport, New York
2 reviews
2 of 5 stars Reviewed May 3, 2011

We had several problems with our stay at this hotel this past week. First of all, the pool was filthy, could not see the bottom and there was stuff floating in it. The lifeguard on duty sat and visited with friends and texted on his cell phone and neglected to watch the 9 children in the pool at the time.... More 

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Bryan101010, General Manager at SpringHill Suites Fairfax, responded to this review

Hello, On behalf of the SpringHill Suites, I apologize for the problems with parking, and the pool. We have contacted our pool company, and will make sure that they are more responsive to guests needs. We strive to give all our guests great guest service, and I hope that if you are in our area again, that would will allow... More 

Top Contributor
60 reviews 60 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 29, 2011

Upon 5 minutes of our stay, we found left over milk in the fridge, strands of hair in the bed, and the linen was all wrinkled as if used. I called the front desk and they promptly sent someone to change the linens, but that kinda spoiled the whole visit for me.

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Syracuse, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 24, 2011

We stayed here while visiting the DC area with our 2 children and wouldn't stay anywhere else now. The hotel was exceptionally clean, staff extremely helpful and courteous, everything was perfect. Wonderful breakfast available in the lobby daily included cereals, juice, yogurt,hot oatmeal, bread/bagels/donuts, and hot dishes that varied each day. Took a day or so to find a breakfast... More 

Was this review helpful? Yes 1
Vlaardingen, The Netherlands
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 22, 2011

The rooms are good. Enough space in the living area. You can watch TV in the living area or from one of the two queen beds. The other bed is too far away to watch TV out of that bed. Breakfast is OK. Just the average you get at all SpringHill Suites. Internet connection was wireless and good. Bathroom was... More 

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Bryan101010, General Manager at SpringHill Suites Fairfax, responded to this review

Hello, I just wanted to thank you for taking the time to write a great review about our hotel. I hope that if you are in our area again, that you will stay with us, and if you contact the General Manager before hand, I can upgrade your suite. Thanks again, General Manager More 

Joliet, Illinois
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 21, 2011

I statyed at Springhill for a couple of nights and it was an excellent choice! The staff were all extremely helpful, and the shuttle to the Metro was fantastic! Everyone went out of their way to ensure I knew where I was going, how to use the Metro and new how to be in the right spot to get the... More 

Was this review helpful? Yes 2
Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 20, 2011

The rooms are spacious, clean and comfortable. The decor is modern. We had 2 doubles and a sitting area with pull out couch, bar fridge, sink and microwave. The staff was very hospitable and went out of their way to accomodate us. Everyone was very friendly. The breakfast was adequate. We took the shuttle to the Metro to get into... More 

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