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SpringHill Suites Fairfax

3.0 of 5 11191 Waples Mill Road, Fairfax, VA 22030
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Certificate of Excellence 2014
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SpringHill Suites Fairfax
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SpringHill Suites Fairfax
SpringHill Suites Fairfax
SpringHill Suites Fairfax
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219 reviews from our community

Traveler rating
    118
    71
    20
    8
    2
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103
29
14
60
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Roanoke, Virginia
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My mother and I were in Fairfax to do some holiday shopping. The rooms are large and clean. It was everything we needed. I was most impressed by the lighting and light switches. Wifi was easy to connect to and decently fast. As other reviews said, it is a newer hotel so it had the new smell. I like the... More 

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Makassar, Indonesia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed for a night in this hotel while i was on a family trip around East Coast, The room was very good, it felt like home because it was so comfy and nice. The hotel staffs were friendly and helpful especially for a tourist like me.

Was this review helpful? Yes 1
Atlanta, Georgia
Contributor
14 reviews 14 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Shawn provided superior customer service. He is truly an asset to your company. The young lady on duty with him on Tuesday night (11/18)was also superior. Sorry I don't remember her name. They both made my stay great.

Was this review helpful? Yes 1
Charlotte, North Carolina
Top Contributor
53 reviews 53 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This appears to be a very new facility --everything still had that "new" smell. This is Marriott's newer modern design -- bright colors, edgy furniture and odd shaped rooms, common areas. Located in a mixed use neighborhood --- storage rentals across street next to under construction town homes and some small stores up and down the main street. Still very... More 

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2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 26, 2014

Stayed here in July without an issue. Came back for a 2 night stay with family, booked 2 rooms. Out early Sat. morning for an event. Returned around 11:30 to change our clothes. Housekeeping was outside our rooms. She saw us come in AND leave. When we returned at 11:00 that night, our rooms were NOT touched. Needed to call... More 

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JoAnne R, General Manager at SpringHill Suites Fairfax, responded to this review

Hello PamC, Thank you for taking the time to share your experience with, us and please accept my apology and know that not cleaning your room is not typical at our hotel. We read and consider all comments and continuously make improvements. The fact that your room was not cleaned, on Saturday, and you had to request items that should... More 

Stuart, FL
Top Contributor
101 reviews 101 reviews
17 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed October 15, 2014

We stayed here for a couple nights to do some sightseeing outside of DC. Very close to the Dulles branch of the Air & Space museum. Very large breakfast selection but hot food was only warm, not hot (eggs, ham, potatoes). Tea and coffee are always available in the lobby. Nice clean rooms and we liked that they put 2... More 

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JoAnne R, General Manager at SpringHill Suites Fairfax, responded to this review

Hello, Thank you so much for your review and I am glad that you enjoyed your stay with us and our close proximity to the Air and Space Museum in Dulles. Also I am delighted that you were able to take advantage of our hot breakfast and variety of items, with coffee available 24 hours a day, as we want... More 

Stuart, Florida
Top Contributor
94 reviews 94 reviews
23 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed October 13, 2014

This hotel's staff is great, the building is clean, and it's in a good location for sightseeing outside DC. The rooms are a good size, and nice and bright. The breakfast was good with the exception of the pancakes and scrambled eggs. I think the eggs were powdered or something, if they aren't real and fresh, why waste the time... More 

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JoAnne R, General Manager at SpringHill Suites Fairfax, responded to this review

Hi VSPB1, I appreciate your taking the time to let us know about your stay, and please accept my apology with the quality of the eggs, and pancakes on our breakfast. I know that when you come to the hotel, you expect quality food, and with your comments, we will review the vendors, and methods we use to prepare the... More 

Key Biscayne, Florida
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed October 13, 2014

Three people at most as beds are small . not really a suite . no room or hotel safe . yes has basic american breakfast . staff helpfull . safe area . cheaper if you call them directly . close to I 66 . near GMU. Not fancy or super anything but low price and clean rooms.Next time i'll stay... More 

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Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 29, 2014

Friendly, efficient, professional. Very nice place and accommodating. Can walk to some restaurants in plaza across the street. Great location for doing local business. Staff were very nice and helpful. Room had everything we needed. Did not have time to use the pool and workout area but they seemed very nice.

Was this review helpful? Yes 1
Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 29, 2014

I stayed at the springhill suites in fairfax for a week for business and it was an all around enjoyable experience. The staff was always friendly and helpful. The hotel is kept spotless and well manicured. There is a nice patio and outdoor seating. I would highly recommend this hotel. I loved my room on the top floor with beautiful... More 

Was this review helpful? Yes 1
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Additional Information about SpringHill Suites Fairfax

Address: 11191 Waples Mill Road, Fairfax, VA 22030
Location: United States > Virginia > Fairfax
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Fairfax 3*
Number of rooms: 140
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Also Known As:
Springhill Suites Fairfax Hotel Fairfax
Hotel Style:
#1 Green Hotel in Fairfax
#2 Best Value Hotel in Fairfax
#6 Business Hotel in Fairfax
#6 Romantic Hotel in Fairfax
#6 Family Hotel in Fairfax

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