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SpringHill Suites Fairfax

3.0 of 5 11191 Waples Mill Road, Fairfax, VA 22030
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Certificate of Excellence 2014
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SpringHill Suites Fairfax
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SpringHill Suites Fairfax
SpringHill Suites Fairfax
SpringHill Suites Fairfax
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223 reviews from our community

Traveler rating
    119
    72
    21
    9
    2
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103
30
14
62
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

The ramps in the underground car park were really icy and they were very dangerous. When I got to check in there was nobody at the desk, and I had to wait at least 10mins for someone to arrive, with no apology for having to wait. The rooms were nice as all spring hill suites are. Clean too. But my... More 

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Chicago, Illinois
Top Contributor
61 reviews 61 reviews
12 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

I was in Fairfax on business, and I was pleased by the hotel. It was new, clean, spacious, and trendy. There public social areas in the hotel, and if I would have been there longer, I might have used some of them. I slept okay; it wasn't my mattress, but I didn't need a trip to the chiropractor afterwards, either.... More 

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State College, Pennsylvania
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed January 2, 2015

Big room, rarely hear other guests, and great front desk service. Each room has a nice living room area with a big couch and desk with a small wall to separate it from the bed area. The hotel is also close to shopping and dining.

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Virginia Beach, Virginia
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed December 24, 2014

Let me say up front that the only reason I am giving this establishment a 3 rating are the beds. When it comes to hotels, if the beds are uncomfortable then the hotel has failed its purpose no matter how great the rest of the facility is. Poor sleep means a tired and perhaps dangerous traveler on the roads. Other... More 

Was this review helpful? Yes 1
Roanoke, Virginia
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 17, 2014

My mother and I were in Fairfax to do some holiday shopping. The rooms are large and clean. It was everything we needed. I was most impressed by the lighting and light switches. Wifi was easy to connect to and decently fast. As other reviews said, it is a newer hotel so it had the new smell. I like the... More 

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Makassar, Indonesia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 12, 2014

I stayed for a night in this hotel while i was on a family trip around East Coast, The room was very good, it felt like home because it was so comfy and nice. The hotel staffs were friendly and helpful especially for a tourist like me.

Was this review helpful? Yes 1
Atlanta, Georgia
Contributor
14 reviews 14 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 2, 2014 via mobile

Shawn provided superior customer service. He is truly an asset to your company. The young lady on duty with him on Tuesday night (11/18)was also superior. Sorry I don't remember her name. They both made my stay great.

Was this review helpful? Yes 1
Charlotte, North Carolina
Top Contributor
54 reviews 54 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 1, 2014

This appears to be a very new facility --everything still had that "new" smell. This is Marriott's newer modern design -- bright colors, edgy furniture and odd shaped rooms, common areas. Located in a mixed use neighborhood --- storage rentals across street next to under construction town homes and some small stores up and down the main street. Still very... More 

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2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 26, 2014

Stayed here in July without an issue. Came back for a 2 night stay with family, booked 2 rooms. Out early Sat. morning for an event. Returned around 11:30 to change our clothes. Housekeeping was outside our rooms. She saw us come in AND leave. When we returned at 11:00 that night, our rooms were NOT touched. Needed to call... More 

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JoAnne R, General Manager at SpringHill Suites Fairfax, responded to this review

Hello PamC, Thank you for taking the time to share your experience with, us and please accept my apology and know that not cleaning your room is not typical at our hotel. We read and consider all comments and continuously make improvements. The fact that your room was not cleaned, on Saturday, and you had to request items that should... More 

Stuart, FL
Top Contributor
105 reviews 105 reviews
18 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed October 15, 2014

We stayed here for a couple nights to do some sightseeing outside of DC. Very close to the Dulles branch of the Air & Space museum. Very large breakfast selection but hot food was only warm, not hot (eggs, ham, potatoes). Tea and coffee are always available in the lobby. Nice clean rooms and we liked that they put 2... More 

Was this review helpful? Yes
JoAnne R, General Manager at SpringHill Suites Fairfax, responded to this review

Hello, Thank you so much for your review and I am glad that you enjoyed your stay with us and our close proximity to the Air and Space Museum in Dulles. Also I am delighted that you were able to take advantage of our hot breakfast and variety of items, with coffee available 24 hours a day, as we want... More 

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Additional Information about SpringHill Suites Fairfax

Address: 11191 Waples Mill Road, Fairfax, VA 22030
Location: United States > Virginia > Fairfax
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Fairfax 3*
Number of rooms: 140
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Also Known As:
Springhill Suites Fairfax Hotel Fairfax
Hotel Style:
#1 Green Hotel in Fairfax
#2 Best Value Hotel in Fairfax
#5 Family Hotel in Fairfax
#8 Business Hotel in Fairfax

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