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Hyatt FairFax at Fair Lakes

3.5 of 5 12777 Fair Lakes Circle, Fairfax, VA 22033
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Certificate of Excellence 2014
Hyatt FairFax at Fair Lakes
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Hyatt FairFax at Fair Lakes
Hyatt FairFax at Fair Lakes
Hyatt FairFax at Fair Lakes
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260 reviews from our community

Traveler rating
    114
    81
    45
    11
    9
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64
31
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hyatt FairFax at Fair Lakes
See the most recent reviews
Contributor
16 reviews 16 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 5, 2014 via mobile

Location at Fair Oaks was great for my business stay with many restaurants & Whole Foods nearby. Parking was free. My room had a nasty odor on arrival like they sprayed too much fragranced room disinfectant. It took 2 days to air out. Breakfast was tasty but every morning they were running out of buffet food and sitting space due... More 

Was this review helpful? Yes
Tamara B, Manager at Hyatt FairFax at Fair Lakes, responded to this review

Dear 656beths, Thank you for taking the time to review your stay at our property. I would like to sincerely apologize about the issue that you had with the odor in your room. We have shared your comments with our leadership team to address for our future guest's. We look forward to welcoming you back to our property in the... More 

Portland, Oregon
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 30, 2014

The hotel is certainly showing it's age. They have the now typical 32" flat screen TV but everything is still standard definition. One of the elevatoms was out of service all 5 days we were here, another the buttons were falling apart but the 3rd was fairly new. They advertise all their rooms as suites which isn't accurate at all.... More 

Was this review helpful? Yes
Tamara B, Manager at Hyatt FairFax at Fair Lakes, responded to this review

We appreciate you providing feedback and letting us know where we can make some improvements. Please know that we have shared your comments and concerns with our leadership team and are working rapidly to resolve these issues. We are excited to announce that we are in the planning stages of our multi-million dollar renovation that will address all of the... More 

Fairfax County, Virginia
1 review
5 of 5 stars Reviewed October 24, 2014

We always enjoy staying there. Most of our stays are for business meetings and so far we have been getting excellent experience. Fantastic service, especially front desk. We also enjoy breakfast because they serve healthy breakfast.

Was this review helpful? Yes
Tamara B, Manager at Hyatt FairFax at Fair Lakes, responded to this review

Dear DrCWilcox, We are delighted to hear that you enjoyed our lavish breakfast and had the opportunity to interact with our friendly and hospitable staff. We are looking forward to welcoming you back at our hotel on your next visit. Thank you for taking the time to provide feedback through our TripAdvisor and hope to see you soon. More 

N.Y.
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 19, 2014

Loved my stay the staff was very helpful and very nice i was on vacation for Washington DC and hot wire gave me this hotel my only bummer about this hotel is that its old looking the lobby is beautiful and so are the hallways but the rooms and especially the bathroom need a major face lift

Was this review helpful? Yes
Tamara B, Manager at Hyatt FairFax at Fair Lakes, responded to this review

Dear ShimonNst, We are happy to hear that you had a pleasant stay at our property and had the opportunity to enjoy the historical Washington D.C. area. We are excited to announce that we are in the planning stages of our multi-million dollar room renovation. Renovation will address all of the room deficiencies including furniture, carpet, bedding and wall vinyl... More 

Youngstown, Ohio
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed October 19, 2014

The only reason I gave this hotel a 3 was because the customer service reps at the desk were more than kind despite a situation that they could not remedy; and secondly, our bathroom was nice. But.,,,,,,,,,,, be afraid, be very afraid. We were in a block of rooms reserved for a wedding months ago!! MONTHS!!! At least 5 of... More 

Was this review helpful? Yes 1
Tamara B, Manager at Hyatt FairFax at Fair Lakes, responded to this review

Dear Mary C, We appreciate you taking the time to provide feedback. I would like to sincerely apologize for the issue you encountered with your room type. On your next visit, please feel free to contact the hotel directly prior to your arrival and one of our front office agents will be more than happy to assist you in blocking... More 

Philadelphia, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 19, 2014

If you read the other reviews you will see that this is a Hyatt that is more of a mid level rated hotel, rather than a Hyatt upper level experience. Other reviewers said that it is a tired looking hotel and the service is tired and I agree with that as well. It is clean, so if you are looking... More 

Was this review helpful? Yes
Tamara B, Manager at Hyatt FairFax at Fair Lakes, responded to this review

Greetings from the Hyatt Fairfax! We are delighted to have you as our guest during this busy season. I am deeply disappointed to hear that you had a less than ideal stay at our property. Please know that we have shared your comments and concerns with our leadership team and are working rapidly to resolve these issues. We value you... More 

Philadelphia, Pennsylvania
Contributor
13 reviews 13 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 14, 2014

I had the absolute joy of staying at the Hyatt Fairfax this past weekend, Friday thru Sunday October 10th thru the 12th. I was in town for a conference and at the last minute I had to add my husband and two younger children to the room due to my ride cancelling at the last minute. The hotel staff was... More 

Was this review helpful? Yes 1
Tamara B, Manager at Hyatt FairFax at Fair Lakes, responded to this review

We are very glad to hear that you had the opportunity to enjoy all of our amenities our hotel has to offer. Our dedicated and friendly team is always delighted accommodate our guests' every need to ensure that your stay is a pleasant one. We look forward to being of service to you in the near future. More 

Big Stone Gap, Virginia
2 reviews
3 of 5 stars Reviewed October 9, 2014 via mobile

The room and linens were clean. The desk, sofa, and end tables appeared to be purchased at a local yard sale. The front desk did not go out of the way to be helpful. I had to call twice to have dry cleaning picked up. I forgot a toothbrush and was ignored by one clerk. Also the fire alarm went... More 

Was this review helpful? Yes
Tamara B, Manager at Hyatt FairFax at Fair Lakes, responded to this review

We appreciate you providing feedback regarding your recent stay with us. I am deeply disappointed to hear that you had a less than ideal stay at our property. Please know that we have shared your comments and concerns with our leadership team. We hope you will think of us on your next visit to Fairfax and we look forward to... More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 of 5 stars Reviewed September 26, 2014

Stayed for 1 night. Despite being in a nice area of fairfax the hotel was a bit tired looking. Felt like it needed a overhaul in terms of decor. Lifts needed redoing as the doors have loads of scratches on them and the buttons are worn. The rest of the place could do with new carpets and fresh paint. The... More 

Was this review helpful? Yes
Tamara B, Manager at Hyatt FairFax at Fair Lakes, responded to this review

Dear Ronnie C, I am deeply disappointed to hear that you had a less than ideal stay at our property, however, I am glad to hear that you had a pleasant encounter with our friendly staff. Our associates are committed to providing authentic hospitality. We are excited to announce that we are in the planning stages of our multi-million dollar... More 

Hudson, Florida
Top Contributor
59 reviews 59 reviews
10 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed September 16, 2014

Fair Lakes is such a wonderful area in the Washington DC area ... I just accidently choose this Hotel thru Hotwire and had no idea what hotel I got since it was a 4-Star hotel Hot Deal ... well ... I got the Hyatt Fairfax at Fair Lakes and am I glad I did ... I quickly read the reviews... More 

Was this review helpful? Yes
Tamara B, Manager at Hyatt FairFax at Fair Lakes, responded to this review

Dear webbknight, We are pleased to hear that you enjoyed the convenience of our hotel's location. We are excited to announce that we are in the planning stages of our multi-million dollar renovation. Thank you for taking the time to provide feedback through TripAdvisor and we can't wait to see you again on your next visit. More 

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Additional Information about Hyatt FairFax at Fair Lakes

Address: 12777 Fair Lakes Circle, Fairfax, VA 22033
Phone Number:
Location: United States > Virginia > Fairfax
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hyatt FairFax at Fair Lakes 3.5*
Number of rooms: 316
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Also Known As:
Hyatt Fair Lakes Hotel Fairfax
Hyatt Hotel Fairfax
Hyatt Hotel Fair Lakes
Hyatt Fairfax
Fairfax Hyatt
Hotel Style:
#5 Business Hotel in Fairfax
#10 Family Hotel in Fairfax

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