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Hyatt FairFax at Fair Lakes

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12777 Fair Lakes Circle, Fairfax, VA 22033
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Hyatt FairFax at Fair Lakes
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Hyatt FairFax at Fair Lakes
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317 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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United States
2 of 5 stars Reviewed 3 days ago NEW

Trash cans did not have liners. The shower head was old, dirty and did not work well. The lobby looked amazing but the rooms and halls need to be updated. Be reasonable and remove the $3 bottle of water from the room. It seems you would take advantage of someone with children when they may open it without thinking it... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Tampa, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

Staff is friendly, room are not Hyatt quality. Furniture and carpet need to be updated. Staff is friendly, room are not Hyatt quality. Furniture and carpet need to be updated. Staff is friendly, room are not Hyatt quality. Furniture and carpet need to be updated.

Review collected in partnership with Hyatt Hotels

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Level Contributor
53 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Very comfortable room and hotel clean staff is friendly. The bar and lounge area is huge, inviting with very high ceilings. Fitness room is a little bit better than standard several elevators to get quickly up to your room is a plus. Drop off and pick up was a breeze with one drop off in the front and the back... More 

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Overland Park, Kansas
7 reviews
2 of 5 stars Reviewed 5 days ago NEW

This hotel was recommended as the hotel to stay at for a conference held at George Mason University. The website indicated that they had shuttle buses that ran to the Vienna Metro stop and to GMU. I arrived at the metro stop at about 7:45 pm called and was told the shuttle was no longer running, it stops at 8... More 

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Richmond, Virginia
3 reviews
4 of 5 stars Reviewed 6 days ago NEW

Used reward points for this stay. Staff & hotel accommodations are above average. Large lobby area was well maintained. Our room was large and comfortable. Located near shopping areas and Rt 66. Very central location in Farifax Co.

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Tamara B, Manager at Hyatt FairFax at Fair Lakes, responded to this review

Dear arg1965, Thank you for choosing to stay with us at Hyatt Fairfax. We are so glad to hear that you had a pleasant stay. We look forward to seeing you again very soon on your next trip. Thank you for providing feedback through TripAdvisor. More 

Fullerton, United States
1 review
3 of 5 stars Reviewed 1 week ago

Maybe I ought to have known better than to expect a business hotel in Northern Virginia in tourist season to be mostly tourist-free. It most decidedly was not tourist-free, with very unsatisfactory results ... squealing teenagers in the hallways, interminable waits for elevators, etc.

Review collected in partnership with Hyatt Hotels

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Tamara B, Manager at Hyatt FairFax at Fair Lakes, responded to this review

Dear Duane B, I would like to thank you for choosing to stay with us at the Hyatt Fairfax and we appreciate you taking the time to share your experience and let us know where we can make some improvements. I am deeply disappointed to hear that you had a less than ideal stay at our property. I do understand... More 

The Villages, Florida
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This continues to maintain a standard of excellence that is unmatched by any in my experience. We come here every year, usually twice a year and we stay here because it is an exceptional property with a superior management team and staff. The overall atmosphere is great. Super lobby and restaurant. The rooms are spacious and lovely. Service is above... More 

Review collected in partnership with Hyatt Hotels

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Tamara B, Manager at Hyatt FairFax at Fair Lakes, responded to this review

Dear Stephanie V, We appreciate you taking the time to provide feedback through our TripAdvisor. It is wonderful to hear that you always have a delightful experience at our property. We are always thrilled to welcome you back to our hotel each year. We can't wait to see you again on your next visit. More 

Fairfax, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Good location walking distance to mall , restaurants, and gas station. Beautiful lobby and ample parking spaces. Wifi is available in the lobby and in the room. I enjoyed my three days stay. There is a barbecue cookout on Thursdays but I left on Wednesday and I did not get a chance to try it.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Tamara B, Manager at Hyatt FairFax at Fair Lakes, responded to this review

Dear Victor C, Thank you for choosing to stay with us at Hyatt Fairfax and taking the time to provide feedback through TripAdvisor. We are delighted to hear that you had an overall enjoyable experience at our hotel. We hope on your visit you have the opportunity to join us for our Patio Thursdays and savor our large variety of... More 

South Hadley, Massachusetts
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for 3 nights for a work trip and overall liked it and would stay there again. I did get a free upgrade to a "panoramic suite" (bigger rooms on the ends with 180 degrees of windows) so that obviously effects my review. As always, I would suggest getting on a higher floor as the lower floors are... More 

Was this review helpful? Yes 1
Tamara B, Manager at Hyatt FairFax at Fair Lakes, responded to this review

Dear Douglas S, I would like to thank you for choosing to stay with us at the Hyatt Fairfax and we appreciate you taking the time to share your experience. I am very happy to hear that you had an overall good stay with us. I will pass on your comments to all of our staff members. Thank you again... More 

Washington DC, District of Columbia
1 review
1 of 5 stars Reviewed 3 weeks ago

So, booked this hotel stay through Priceline due to a sewage flood in my basement in my home in DC. My spouse and I had been booking hotels for about a week at this point until the insurance estimate came in and the contractor could get started repairs. We stayed at this hotel the prior week and were impressed not... More 

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Tamara B, Manager at Hyatt FairFax at Fair Lakes, responded to this review

Dear Erik H, Let me begin by saying how sorry I am that you had this experience at our hotel. Please accept my sincere apologies and I thank you for your honest feedback. We utilize this information to improve our hotel service and offerings. It's our goal as a Hyatt to provide the best quality products and service to our... More 

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