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Hyatt FairFax at Fair Lakes

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12777 Fair Lakes Circle, Fairfax, VA 22033
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Hyatt FairFax at Fair Lakes
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Hyatt FairFax at Fair Lakes
Hyatt FairFax at Fair Lakes
Hyatt FairFax at Fair Lakes
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300 reviews from our community

Traveler rating
    123
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    54
    16
    10
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
2 of 5 stars Reviewed 2 days ago NEW

The Hyatt Fairfax is the worst hotel experience we've ever had. First we had to pay an additional $25 for early check in. We were also told that incidental charges were $40 (did not mention per night). When I called to check my credit card I discovered that the hotel had charged $193. The next day were out all day.... More 

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Raritan, New Jersey
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is the second time I'm staying at this hotel and it is amazing! The rooms are huge and this Hyatt has an indoor pool too! The first time we stayed here was on a whim and now anytime I'm in the DC area I will absolutely stay here. DC is not far from this hotel and there is literally... More 

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Tamara B, Manager at Hyatt FairFax at Fair Lakes, responded to this review

Dear Shannon L, We are thrilled to hear that you had an enjoyable stay at our property and had the opportunity to enjoy the local area of Fair Lakes. We will be sure to share your kind comments with the rest of our staff and look forward to welcoming you back to our hotel very soon. We appreciate you taking... More 

Montreal
Senior Contributor
39 reviews 39 reviews
22 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

wow, this place has seen better days. pull up into the parking lot and the uneven splitting asphalt tells all you need to know. this isnt a nice hotel, its old and it shows. the hallways are depressing and when you get to your room it doesnt get much better. the furniture is old and full of nicks. but the... More 

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Tamara B, Manager at Hyatt FairFax at Fair Lakes, responded to this review

Dear smithid, Thank you for choosing to stay with us at Hyatt Fairfax. I am deeply disappointed to hear that you had a less than ideal stay at our property. Please rest assured that we take all of our guests’ feedback very seriously and that we will address these issues mentioned immediately. We are excited to announce that we are... More 

Traverse City, Michigan
Top Contributor
79 reviews 79 reviews
24 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I was here with a group for work and was pleased with the location to get in and out of the District without too much trouble and was better than other locations for fighting morning traffic. I was pleasantly surprised with the size and space in the queen room. It had a separate seating area with couch and the bathroom... More 

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Tamara B, Manager at Hyatt FairFax at Fair Lakes, responded to this review

Dear wes1031, We are thrilled to hear that you had an overall enjoyable stay with us and had the opportunity you enjoy our spacious suite-sized rooms. Thank you for taking the time to provide feedback through our TripAdvisor. We hope to see you again very soon on your next trip to the DC metropolitan area. More 

Bedford, New Hampshire
Top Contributor
65 reviews 65 reviews
12 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here several times over the last few years, sometimes for weddings and sometimes just for a place to stay when visiting the Fairfax area. This time, it was for a wedding and we had a very nice group rate. The back entrance, where people park, has you walk down a narrow hallway past the elevators. The first thing... More 

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Tamara B, Manager at Hyatt FairFax at Fair Lakes, responded to this review

Dear Jack1959, Thank you for taking the time to provide feedback through TripAdvisor. We do appreciate your feedback and will certainly use it to improve the experience for our future guests. We value you as our guest and your feedback will assist us in knowing where we can improve to make sure that we continue to offer a state of... More 

St. Paul, MN USA
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked this hotel in the evening on Hotwire. The room was pleasant fairly spacious and was easy to get to from our location in Falls Church. .Our only complaint was that they did not have our Hotwire reservation when we arrived. We had to call Hotwire ourselves to resolve the situation (could they have helped with this??) We were... More 

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Tamara B, Manager at Hyatt FairFax at Fair Lakes, responded to this review

Dear ThePodominicks, We are delighted to hear that you had an overall enjoyable experience with us. We are also glad to hear that you found our location convenient to your destination. We do apologize for the inconvenience you experienced with your reservation at check in. On your next visit, please feel free to contact us directly to prior to your... More 

Fairbanks, AK
Top Contributor
58 reviews 58 reviews
48 hotel reviews
109 helpful votes 109 helpful votes
3 of 5 stars Reviewed 1 week ago

I didn't see the whole property during my one-night stay, and what I saw was not very impressive. First a request to the hotel: improve your signage! I arrived after hours, and the street address is part of an ongoing strip mall area. There's a dark sign on one side of the parking lot entryway, and no signage in the... More 

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Tamara B, Manager at Hyatt FairFax at Fair Lakes, responded to this review

Dear gbn, First I would like to thank you for choosing to stay with us at the Hyatt Fairfax. Second,I would like to apologize for the difficulties that you experienced trying to find our main entrance. Our engineering department have been forwarded the issues you detailed and is looking into ways to better illuminate our existing signage directing entry for... More 

Virginia Beach, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Considering the fact that I have had several stays in other Hyatts, I would have to say I was disappointed. The hotel is not new, the parking lot spaces need to be repainted, the store that sells snacks is Very Overpriced, the linen quality (towels/sheets) is of a low quality, the rooms look shabby, stained furniture, worn carpet. The Wifi... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
Tamara B, Manager at Hyatt FairFax at Fair Lakes, responded to this review

I would like to thank you for choosing to stay with us at the Hyatt Fairfax and we appreciate you taking the time to share your experience and let us know where we can make some improvements. I would like to sincerely apologize for the multiple deficiencies you experienced during your stay. We are excited to announce that we are... More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was on a business trip to DC area. The customer service reps were very friendly and helpful. The hotel is very spacious and extremely clean. Tysons Corner Mall is about 15 minutes away. There are plenty of restaurants nearby.

Was this review helpful? Yes
Tamara B, Manager at Hyatt FairFax at Fair Lakes, responded to this review

Dear Albert T, I am very glad to hear that you had an overall enjoyable stay with us. I will be sure to share your kind comments with our staff. We appreciate you taking the time to provide feedback through TripAdvisor. We hope to see you again very soon on your next trip to the area. More 

Columbia, Missouri
Top Contributor
234 reviews 234 reviews
88 hotel reviews
190 helpful votes 190 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hyatt is a good brand. Lots of money invested in it. Therefore I am puzzled as to why would they drop the ball on the product quality in this location. The public spaces are well done. Fairly typical Hyatt décor. Front desk service was efficient - no complaints. The room, however was a different story. The physical layout and original... More 

Was this review helpful? Yes 1
Tamara B, Manager at Hyatt FairFax at Fair Lakes, responded to this review

Dear onepoet, We are delighted to have you as our guest during this season. I am deeply disappointed to hear that you had a less than ideal stay at our property. We are excited to announce that we are in the planning stages of our multi-million dollar renovation that will address all of the room deficiencies. We value you as... More 

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