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Extended Stay America - Washington, D.C. - Fairfax

2.5 of 5
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3997 Fair Ridge Drive, Fairfax, VA 22033 (Formerly Extended Stay Deluxe - Fair Oaks)
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Extended Stay America - Washington, D.C. - Fairfax
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Ranked #13 of 21 Hotels in Fairfax
A recent review
3 of 5 stars Reviewed October 20, 2013
Hoon84lee
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48 reviews from our community

Traveler rating
    22
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    8
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    5
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14
4
5
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Extended Stay America - Washington, D.C. - Fairfax
See the most recent reviews
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 20, 2013

nothing special, affordable price is the best thing for this location. It was my first time at this kind of facility. Like a small apartment or condo. Their breakfast is not the best, just let you know.Grab n Go, but their items not available all the time.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Fairfax, responded to this review

I appreciate you taking the time to write a review of your experience with us. I am glad that you liked our hotel's location and your stay overall. Still, I am sorry that our grab-and-go breakfast did not meet your expectations. As we continue to make improvements to it, we will keep your feedback in mind. We continually work to... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 6, 2013

After an 11 hour drive, I checked in late for an overnight stay; the staff member (Falla) was rude and incompetent overall. I saw him smoking outside as I walked in, and had to wait a few minutes before he decided to come in to check me in. As he was trying to check me in, he couldn't figure out... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Fairfax, responded to this review

I appreciate you taking the time to write a review of your experience with us. I am so sorry that your late check-in did not go smoothly and that your room was unclean as well as had an odor. In response, I have spoken with our staff about the importance of providing a good check-in experience and am coaching them... More 

Top Contributor
75 reviews 75 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed September 15, 2013 via mobile

Adequate is about all I can say. These are full kitchen rooms with pull out sofa bed. I got a super deal on this room so made it really worth value but, in general, I'd say 'adequate' ... but be sure to bring your own hair conditioner because only provide shampoo, soap, hair dryer, and towels.

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Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Fairfax, responded to this review

Thank you for taking the time to write a review of your stay. I am glad to read that you were pleased with your room, especially the kitchen and sofa bed. Still, I am sorry that our amenity policy did not meet your expectations. Please know, for future reference, that we do offer toiletries at the the front desk upon... More 

Hillsboro, Oregon
Reviewer
5 reviews 5 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 8, 2013

Great for the price. We stayed 4 days and were very comfortable. Were able to save a lot of $$ on meals because the room has a full kitchen (no oven) so you can cook meals. The room we stayed in had a queen bed and when we had someone pop in for an overnight visit, the couch in the... More 

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Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Fairfax, responded to this review

Thank you so much for posting a review of our property. I am proud of our team for making your stay comfortable and memorable. Also, I am happy to hear that the full kitchen and pull-out couch was convenient for your needs and created a cost effective stay. Thank you for the feedback on the exercise equipment, we will keep... More 

Tennessee
Contributor
15 reviews 15 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 13, 2013

The room was exceptional and far exceeded the star rating. I have stayed at Extended Stay America previously and this hotel was far better than my previous experience. I would definitely stay here again. The kitchen was well equipped, the desk was oversize and accommodated all my technology, the couch was comfortable, the TV was adequate and swiveled from couch... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Fairfax, responded to this review

I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with your room, especially the well equipped kitchen, and all of the amenities our hotel had to offer. Still, I am sorry that your bathroom sink did not have hot water and that the staff... More 

Fairfax, Virginia
1 review
5 of 5 stars Reviewed August 11, 2013

The staff at this location is great. They were always around to help with anything I needed and always greet me with a smile. I was staying here for 3 weeks by my myself with my dog. The staff made me very comfortable and were good about following up on any requests I had. My experience here was great.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Fairfax, responded to this review

Shawna - It is so rewarding to read that you had a pleasant stay with us. I truly appreciate your comments regarding the staff members. As well, it is great to know that you felt comfortable and like you were visiting your "home away from home" while staying with us. The staff and I would like to thank you again... More 

Atlanta, Georgia
1 review
3 of 5 stars Reviewed August 5, 2013

My husband and I checked into a room at this hotel a couple of weeks ago for a few nights and discovered that the blankets on the bed were not clean. They had not been replaced from the previous guest(s) and were littered with stains, hair, and a cigarette burn in a non smoking room at that. There has been... More 

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Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Fairfax, responded to this review

Thank you for choosing to stay at our hotel and for your review. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. I do apologize that the blanket and carpet in your room was not clean. In... More 

Clinton, Tennessee
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 29, 2013

Fairly uneventful stay, which is a good thing! Just checked in, stayed for 8 days with no problems, and checked out. That's the way it should be... no stress. I really only have 1 knock against this hotel- the pool. It does not open until 2 PM. My wife and 4 year old were looking forward to spending some time... More 

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Washington, D.C. - Fairfax, responded to this review

Hi Shane, I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that our seasonal swimming pool policy opening between 2:00 PM to 8:00 PM did not work for you but I will discuss your comments with the upper management team. I am very grateful for the feedback you provided... More 

Edinburgh, Indiana
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 21, 2013

We spent two nights here. Compared to other Extended Stays, we found the room to be a bit cramped space-wise, yet still featuring all the amenities (kitchenette, table, sofabed, TV, queen bed, full bath) we enjoy at Extended Stays. We were able to easily access the Vienna/Fairfax Metro stop, which was a short drive from here. All of our interactions... More 

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 7, 2013

We stayed 1 night in this lovely hotel. I like that they had a kitchenette that are fully equipped with essentials daily needs kitchen. The room design and furniture reminds me of the Bavarian style. Very home and warm feeling. the staff attendee was so friendly. Sure i will stay again here. I loved the Coffee maker! it make a... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Fairfax, responded to this review

I appreciate you taking the time to write such a nice review about our hotel. I truly appreciate your comments regarding your clean, spacious room and all of the different amenities our hotel has to offer. As well, I am very happy to hear that our staff was so friendly and helpful. I do hope that you will return to... More 

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Amenities