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Quality Inn & Suites

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2543 Lankford Highway, Exmore, VA 23350 (Formerly Best Western)
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Best prices for: 1 room 1 guest
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Quality Inn & Suites
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114 Reviews from our TripAdvisor Community

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Traveler rating
    27
    41
    23
    17
    6
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45
34
7
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (16)
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    (56)
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    (33)
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Level Contributor
4 reviews
3 of 5 stars Reviewed 1 week ago

Our stay was okay. However, it was difficult to get a hold of the front desk to confirm my reservation. I called the day before and nobody answered and the voicemail was full. I had to call Choice Hotels customer service. They told me everything was all set for a late check in. We arrived at the hotel after midnight... More 

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Level Contributor
6 reviews
4 of 5 stars Reviewed 1 week ago

Service was very good. Room, bathroom, and linens very clean. Having a husband who has celiac disease, it is difficult to judge the breakfast in a way. He was able to eat the eggs but of course, could not have any muffins, danishs, waffles, or bread. It was be nice if motels would offer gluten free bagels. However, restaurants have... More 

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Marseille, France
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

For the price, the place is great. We were welcomed by a black lady who was extremely nice and helpful. The rooms were huge (although I guess for an American they would be average size). The best part was the breakfast where you have this very nice lady who offers to make waffles for you. And she really goes out... More 

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Newton, United States
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Stayed on 7/17/2015 while traveling through to Virginia Beach. There were no rooms for 80 miles. The only room this motel had left was a smoking room. The clerk said he sprayed the rm but we couldn't tell. The rm was quite we couldn't hear the people above us or outside noises. Big gap at bottom of door to outside... More 

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Travelers are raving about these Exmore hotels

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We needed a place to stay on our way to North Carolina. This place was a pleasant surprise! Clean, comfortable, nice staff - pool was nice! We will definitely make this our regular half-way stop for our vacation each year!

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plaistow
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 13, 2015

Nice clean place. Staff was very friendly and competent as well. Fair price, good clean room . We had a king size bed , medium size flat screen tv with enough channels. Room had desk and sitting chair. Good sized bathroom. Pool looked clean and inviting, but we did not use it. Continental breakfast was clean, and good, the usual... More 

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Newport News, Virginia
Level Contributor
3 reviews
5 of 5 stars Reviewed May 19, 2015

Both the day and night front desk staff deserves a 10+++. Beautiful stay. The breakfast was excellent. The room was clean and comfortable. Swimming pool clean and sparkling. Very quiet, comfortable beds. This is near Chincoteague and Cape Charles.

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Newark, Delaware
2 reviews
1 of 5 stars Reviewed December 22, 2014

Stayed here approximately 2 weeks ago. The motor in the room heater burned out and it was cold, the wifi didn't work and the lock on the door froze and locked us in our room. When I tried calling the front desk the room phone did not work and I had to use my cell phone. Terrible attitude of staff,... More 

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Sarah L, Manager at Quality Inn & Suites, responded to this review

Dear Guest; Thank you for taking the time to share your recent experience with us. Please accept our sincere apologies for the condition of the hotel. What you experienced is not typical of our guestrooms, management and staff, we are truly sorry that your stay was so unpleasant. I've shared your comments with the appropriate managers to ensure these items... More 

kitty hawk, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed December 16, 2014

This Bestwestern has a new hotel manager, and Cassandra has made some nice improvements to the hotel. The lobby and steps leading upstairs were clean, and nicely appointed for the holidays. The room was very neat and clean. The breakfast is in the process of being revamped, so there were some nice updates in the breakfast menu. This is a... More 

Review collected in partnership with Best Western

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Sarah L, Manager at Quality Inn & Suites, responded to this review

Dear Susanne; Thank you for your review and positive feedback for us. I am pleased to see that you enjoyed your stay. It is very kind of you to notice and comment on the the changes we are making, I am very pleased to see they are well received and will gladly share your kind words with Kassandra. We hope... More 

1 review
3 of 5 stars Reviewed December 12, 2014

Staying at the Exmore Best Western has been a pleasing experience. The staff is always friendly and professional. We stayed at Best Western Eastern Shore for 12 nights for a vacation visit. The hotel was in a good location for central Eastern Shore.

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Sarah L, Manager at Quality Inn & Suites, responded to this review

Dear Petra; Thank you for taking the time to share your experience with us. We are delighted to read that you enjoyed your time at the Best Western Exmore and found the hotel a good fit for your vacation needs. We hope to welcome you all again soon. Thank you again for your business, Sarah e-Commerce Manager Best Western Eastern... More 

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