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All 3 Exmore hotels

BEST WESTERN Eastern Shore

2.0 of 5 Hotel   |   2543 Lankford Highway, Exmore, VA 23350
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Ranked #2 of 3 Hotels in Exmore
A recent review
4 of 5 stars reviewed 1 week ago
MichelePappagallo Hot Springs, Arkansas
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95 reviews from our community

Traveler rating
    23
    33
    20
    14
    5
See reviews for
39
28
7
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Hot Springs, Arkansas
Senior Contributor
49 reviews 49 reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for two nights while traveling this summer. I arrived after midnight and was checked in by the night auditor who was very friendly and helpful. The lobby was bright and clean and seemed well taken care of. I stayed in a first floor, nonsmoking room, and it was also clean and well taken care of...although slightly dated.... More

Was this review helpful? Yes
Sarah L, Manager at BEST WESTERN Eastern Shore, responded to this review

Dear Michele; Thank you for the very kind remarks and compliments for the hotel staff and services. I am very pleased to read you enjoyed your stay and found the Best Western Eastern Shore to be a good fit for your needs. We hope to see you again the next time your travels bring you through the area. Sincerely, Sarah... More

Boston, Massachusetts
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 of 5 stars Reviewed 1 week ago

Every other BW we have stayed in (dozens) has been not just a little but much better. Bathroom not that clean, shower curtain rod broken/hanging by a thread, no fridge in room, thin towels, very few TV channels and those available were poor, picture fell off the wall, staff not very friendly/seemed unhappy to be there. Staff directed us to... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Sarah L, Manager at BEST WESTERN Eastern Shore, responded to this review

Dear Road Warrior; Thank you for taking the time to express your concerns regarding your recent stay at Best Western Eastern Shore. I hope you will accept my apologies for the inconveniences you experienced. I will share your feedback and comments with the General Manager so she can ensure her staff makes immediate changes to the guest room you occupied... More

Pittsburgh, pa
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this motel on our way from Nags Head, NC to Ocean City, MD. The location is convenient and the motel is a good value, considering that it includes a nice breakfast. Our large room was clean, comfortable, and well appointed. There is a pool area but I did not find it very inviting. It could use a... More

Review collected in partnership with Best Western

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Sarah L, Manager at BEST WESTERN Eastern Shore, responded to this review

Dear Guest; Thank you for taking the time to share your trip with us. We are pleased to see you found the Best Western Eastern Shore to be a good value and fit for your travel needs. We are aware of the internet speed, we have been working with our vendor on increasing the bandwith and making some other changes... More

Powhatan, Virginia, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed at Best Western Eastern Shore for 2 nights for a vacation visit. The motel was in a good location for central Eastern Shore. The room was great, the breakfast was great with fresh food and lots of choices. Most of the staff was great and very accommodating. The only problem is the internet. It was slow at best... More

Review collected in partnership with Best Western

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Sarah L, Manager at BEST WESTERN Eastern Shore, responded to this review

Dear Christine; Thank you for sharing your trip with us, we appreciate the very kind review. I am pleased to see that you enjoyed your stay and found the hotel a good fit for your travel needs. We apologize that were having some problems with the internet. It has been fixed to my knowledge but we will continue to test... More

Fairmont, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Not a lot of choices in this area to stay. This Best Western could use a good fall cleaning. The bed was clean and comfortable. The bathroom was clean. The breakfast leaves a lot to be desired and it needs an attendant to replenish what they do offer. Noticed that their employees eat there and we had to wait while... More

Review collected in partnership with Best Western

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Sarah L, Manager at BEST WESTERN Eastern Shore, responded to this review

Dear Robert; Thank you for being our guest at the Best Western Eastern Shore. We appreciate you taking the time to share what you did and did not enjoy during your stay. I am very pleased that the room was clean, comfortable and good value for you. I do not know the policy if that is permissible or not, but... More

1 review
5 of 5 stars Reviewed August 2, 2014

Very impressive hotel. Very accmodating. Staff was teriffic. I would definitly reccommend it. The staff went out of their way to help me because I am handcapped. Pool looked very inving as well. Well worth the points spent for this place.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sarah L, Manager at BEST WESTERN Eastern Shore, responded to this review

Dear Guest; Thank you for taking the time to leave a great review and for sharing your trip with us. I am delighted to see that you had a wonderful stay at the Best Western Eastern Shore. I appreciate your feedback and kind remarks for the staff, hotel and services provided. Our goal is 100% guest satisfaction and I am... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 31, 2014

Really good, clean room and only $69- for a dbl non-smoking. Unfortunately, some (not all) of the staff were incredibly rude. As we checked in guests were complaining their room keys (card reader type) weren't working. I was shocked by the rude, condescending response by the front desk lady who acted like they were idiots and begrudgingly assisted them. Of... More

Was this review helpful? Yes 1
Sarah L, Manager at BEST WESTERN Eastern Shore, responded to this review

Dear Templar; I want to thank you for being our guests and for taking the time to leave us a review. First impressions are everything and our front desk staff is our first impression. I am terribly sorry to see that they did not handle the situation with the utmost of care and professionalism. I am pleased to see that... More

Mayville, United States
1 review
4 of 5 stars Reviewed July 31, 2014

Staff was very willing to help and respectful. Seemed to keep an eye out and know when I needed a hand. Pool was clean. Breakfast was very good and a decent selection. Lobby was bright and very clean. All staff treated guests well. Had a very nice stay. I will stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sarah L, Manager at BEST WESTERN Eastern Shore, responded to this review

Dear David; Thank you for being our guest at the Best Western Eastern Shore. I am very pleased to see you had a good stay and found the staff to be friendly, accommodating and eager to help. I appreciate hearing that you found the hotel to be perfect fit for your travel needs and that when the opportunity arises, you... More

Proctorville, United States
1 review
2 of 5 stars Reviewed July 24, 2014

The furniture was dated, and very stained, yuck... The pool was very cloudy, afraid to allow my kids to swim. And the last night there was NO hot water. Bed was great, generally clean. Staff helpful, but there was not ever any pool towels.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sarah L, Manager at BEST WESTERN Eastern Shore, responded to this review

Dear Lindsey; Thank you for taking the time to share your experience with us. All feedback we receive is valuable as it allows us to see what our guests like and what areas need improvement. I understand first impressions are very important and our appearance did not win you over. I'd like to thank you for bringing these items to... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 21, 2014

The Best Western Eastern Shore Inn is everything a hotel/motel should be in every way. I have been staying here since 1999. I wouldn't even consider staying anywhere else when I am traveling through the Eastern Shore of Virginia. When I can I also sometimes stay an extra night. It is a fine and moderately priced hotel located in a... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sarah L, Manager at BEST WESTERN Eastern Shore, responded to this review

Dear Michaela; Thank you for being a long time repeat guest of the Best Western Eastern Shore. You have been with us through many changes and we are so pleased to see that you enjoyed your time with us and grateful for the kind works and compliments. We look forward to your return visit and please let us know if... More

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Additional Information about BEST WESTERN Eastern Shore

Address: 2543 Lankford Highway, Exmore, VA 23350
Phone Number:
Location: United States > Virginia > Exmore
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Eastern Shore 2*
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Also Known As:
Best Western Eastern Shore Hotel Exmore
Best Western Exmore
Exmore Best Western

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