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BEST WESTERN Eastern Shore

2.0 of 5 2543 Lankford Highway, Exmore, VA 23350
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BEST WESTERN Eastern Shore
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BEST WESTERN Eastern Shore
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99 reviews from our community

Traveler rating
    23
    35
    20
    16
    5
See reviews for
40
31
7
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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    (99)
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    (15)
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    (50)
  • Sep-Nov only
    (29)
  • Dec-Feb only
    (5)
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Senior Contributor
21 reviews 21 reviews
19 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

Based on my previous night's experience at the excellent Best Western in Rockville, MD I barely got a room at this one, which turned out to be the "handicapped" room (She asked me, "Are you handicapped?") which had an outside entrance just beyond the inside entrance which was taped with duct tape.The room was worse than most, and I noticed... More

Was this review helpful? Yes
Sarah L, Manager at BEST WESTERN Eastern Shore, responded to this review

Dear Michael; Thank you for reaching out to us and expressing your concerns from your recent stay. I would like to apologize that your stay was not 100% satisfactory. What you experienced is not typical for our hotel and we are sorry to see that the impression you were left with was unpleasant. I've shared your feedback with the General... More

Long Pond, Pennsylvania, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

We stayed here on 10/11/14 to rest up before the remainder of our trek home to Pennsylvania. We arrived at 9:30pm after being on the road for 4 hours. The staff was very friendly and helpful. Rooms are a little older but clean. Would stay there again. Room doesn't automatically come with a refrigerator or microwave but if you request... More

Was this review helpful? Yes
Sarah L, Manager at BEST WESTERN Eastern Shore, responded to this review

Dear Denise; Thank you for being our guest and sharing your trip with us. We are very pleased to see that you enjoyed your stay and found the Best Western Eastern Shore had all you needed for a pleasant stay. I'm sorry about the missing WiFi details, that is very important to our guests who use it for work, pleasure... More

Clarks Summit, Pennsylvania, United States
Top Contributor
54 reviews 54 reviews
25 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

Although our first floor room had a bit of traffic noise, the firm king-sized bed made up for it and we got a great night's sleep. Older, refurbished room but nice and clean. Staff were very cheerful and helpful. We asked for more towels and they were delivered in less than 5 minutes. Nice, QUIET little refrigerator that didn't noisily... More

Was this review helpful? Yes
Sarah L, Manager at BEST WESTERN Eastern Shore, responded to this review

Dear Barbara; Thank you for taking the time to share your trip with us. I am delighted to read you enjoyed your stay and found the Best Western Eastern Shore had all you needed for a pleasant stay. We really appreciate your feedback and glad to see that you had a quite, comfortable, peaceful night with us. We hope to... More

damascus, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

I've never been to a hotel where we didnt have any soap to wash our hands. I can now say I have. We also had a lady check us in who would rather talk on her phone than check us in. Not great when you are trying to rush to a wedding.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sarah L, Manager at BEST WESTERN Eastern Shore, responded to this review

Dear Tammi; Thank you for reaching out to us and sharing your experience. Please accept our sincere apologies for the unpleasant experience you had and inconveniences you may have experienced. We take great pride in ensuring our guest’s satisfaction. You brought up a few areas that need our immediate attention and rest assured, our manager will take the steps to... More

Hot Springs, Arkansas
Top Contributor
62 reviews 62 reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed September 9, 2014

I stayed here for two nights while traveling this summer. I arrived after midnight and was checked in by the night auditor who was very friendly and helpful. The lobby was bright and clean and seemed well taken care of. I stayed in a first floor, nonsmoking room, and it was also clean and well taken care of...although slightly dated.... More

Was this review helpful? Yes
Sarah L, Manager at BEST WESTERN Eastern Shore, responded to this review

Dear Michele; Thank you for the very kind remarks and compliments for the hotel staff and services. I am very pleased to read you enjoyed your stay and found the Best Western Eastern Shore to be a good fit for your needs. We hope to see you again the next time your travels bring you through the area. Sincerely, Sarah... More

Boston, Massachusetts
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 9, 2014

Every other BW we have stayed in (dozens) has been not just a little but much better. Bathroom not that clean, shower curtain rod broken/hanging by a thread, no fridge in room, thin towels, very few TV channels and those available were poor, picture fell off the wall, staff not very friendly/seemed unhappy to be there. Staff directed us to... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sarah L, Manager at BEST WESTERN Eastern Shore, responded to this review

Dear Road Warrior; Thank you for taking the time to express your concerns regarding your recent stay at Best Western Eastern Shore. I hope you will accept my apologies for the inconveniences you experienced. I will share your feedback and comments with the General Manager so she can ensure her staff makes immediate changes to the guest room you occupied... More

Pittsburgh, pa
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 8, 2014

We stayed at this motel on our way from Nags Head, NC to Ocean City, MD. The location is convenient and the motel is a good value, considering that it includes a nice breakfast. Our large room was clean, comfortable, and well appointed. There is a pool area but I did not find it very inviting. It could use a... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Sarah L, Manager at BEST WESTERN Eastern Shore, responded to this review

Dear Guest; Thank you for taking the time to share your trip with us. We are pleased to see you found the Best Western Eastern Shore to be a good value and fit for your travel needs. We are aware of the internet speed, we have been working with our vendor on increasing the bandwith and making some other changes... More

Powhatan, Virginia, United States
1 review
5 of 5 stars Reviewed August 23, 2014

We stayed at Best Western Eastern Shore for 2 nights for a vacation visit. The motel was in a good location for central Eastern Shore. The room was great, the breakfast was great with fresh food and lots of choices. Most of the staff was great and very accommodating. The only problem is the internet. It was slow at best... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Sarah L, Manager at BEST WESTERN Eastern Shore, responded to this review

Dear Christine; Thank you for sharing your trip with us, we appreciate the very kind review. I am pleased to see that you enjoyed your stay and found the hotel a good fit for your travel needs. We apologize that were having some problems with the internet. It has been fixed to my knowledge but we will continue to test... More

Fairmont, United States
1 review
3 of 5 stars Reviewed August 23, 2014

Not a lot of choices in this area to stay. This Best Western could use a good fall cleaning. The bed was clean and comfortable. The bathroom was clean. The breakfast leaves a lot to be desired and it needs an attendant to replenish what they do offer. Noticed that their employees eat there and we had to wait while... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Sarah L, Manager at BEST WESTERN Eastern Shore, responded to this review

Dear Robert; Thank you for being our guest at the Best Western Eastern Shore. We appreciate you taking the time to share what you did and did not enjoy during your stay. I am very pleased that the room was clean, comfortable and good value for you. I do not know the policy if that is permissible or not, but... More

1 review
5 of 5 stars Reviewed August 2, 2014

Very impressive hotel. Very accmodating. Staff was teriffic. I would definitly reccommend it. The staff went out of their way to help me because I am handcapped. Pool looked very inving as well. Well worth the points spent for this place.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sarah L, Manager at BEST WESTERN Eastern Shore, responded to this review

Dear Guest; Thank you for taking the time to leave a great review and for sharing your trip with us. I am delighted to see that you had a wonderful stay at the Best Western Eastern Shore. I appreciate your feedback and kind remarks for the staff, hotel and services provided. Our goal is 100% guest satisfaction and I am... More

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Additional Information about BEST WESTERN Eastern Shore

Address: 2543 Lankford Highway, Exmore, VA 23350
Phone Number:
Location: United States > Virginia > Exmore
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Eastern Shore 2*
Number of rooms: 52
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Also Known As:
Best Western Eastern Shore Hotel Exmore
Best Western Exmore
Exmore Best Western

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