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All 1 Horseshoe Valley hotels

Horseshoe Resort

3.0 of 5 Hotel   |   1101 Horseshoe Valley Road West | Horseshoe Resort, Horseshoe Valley, Ontario L4M 4Y8, Canada
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303 people have reviewed this hotel

Traveler rating
    82
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • English first
  • French first
  • Any
English first
Barrie, Canada
Top Contributor
52 reviews 52 reviews
34 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I've been a season pass holder at this resort for a few years now. After finishing up the season this year I won't I will renewing next season. - Inconsiderate resort staff have verbally abused me after I confronted them on blatant discourteous acts. Off-duty resort staff, wearing resort uniform, pushed me an my family while jumping the cue, while... More

Was this review helpful? Yes 1
Sean B, General Manager at Horseshoe Resort, responded to this review

Thank you for your patronage and for posting your comments. I did receive your letter in January and left messages at the numbers provided. l will say publicly that we took immediate action on your concerns with the staff member and the other pass-holder involved in the incident you reference. I respect your decision to choose other options for skiing... More

Mississauga, Canada
Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed 3 weeks ago

We had a good time out of the city at this quiet and fresh snow fall covered resort, however upon my second visit to this resort I was far from impressed. Upon arrival we were happy to hear that our room was ready early. However key programing systems were down and we waited almost two hours for our keys to... More

Was this review helpful? Yes
Sean B, General Manager at Horseshoe Resort, responded to this review

Thank you for coming up and staying with us again, and for taking time to post your thoughts. I was not aware of any key problems so I will take this up with our Rooms Manager to see if this problem persists. As for the closing times for the hills, I am sorry that you did not see the postings... More

Travelers are raving about these Horseshoe Valley hotels

Contributor
15 reviews 15 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We went their last weekend of skiing. Room at the Inn had been renovated, was very nice. We were too busy skiing to use the pool. They could use staff at the lift lineups. Food prices in the cafeteria are what I expect for ski hills. Staff in the cafeteria knew what we should stay away from to order with... More

Was this review helpful? Yes
Sean B, General Manager at Horseshoe Resort, responded to this review

Thank you so much for staying with us and posting your feedback. We are delighted that you found our team responsive to food allergies and that you enjoyed the renovated accommodations. I will share your comment with our lift operations team on having more staff to manage lift lines. This is not a frequent comment, but it has come up... More

Brooklin, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

Just returned from a weekend getaway with my husband and three boys. Stayed in a loft suite that has been renovated. Gorgeous and clean! The nine-year-old called it his "favourite hotel room ever." Guest services was fantastic, bringing down the cot we booked online along with extra towels within minutes of our call. The front desk staff offered to call... More

Was this review helpful? Yes
Sean B, General Manager at Horseshoe Resort, responded to this review

Thank you so much for spending your valuable family time with us! We are delighted that you enjoyed the newly refurbished Loft suite and we have 6 of these available. Only 2 of these remain to be done. We totally understand your passion for trying a variety of terrain, but would hope that you would look at coming back again... More

Toronto, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We stayed to ski and I'll say up front that the staff were great, the room was lovely, we could walk to the hill and the skiing was fantastic. I definitely recommend the resort of you like outdoor winter sports. The only slight glitch is that two of the three nights we stayed were Sunday and Monday so our only... More

Was this review helpful? Yes 1
Sean B, General Manager at Horseshoe Resort, responded to this review

Thank you so much for sharing your feedback with us! We are delighted that you enjoyed the weekend and do hope you will be back in any season to enjoy the hospitality and the variety of adventures we have to offer. We do run Silks 7 days a week for most of the year - you happened to be here... More

Burlington
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at Horseshoe over March Break with our family of 5. The resort underwent renovations last year; the rooms at the In are now excellent. We stayed in a Loft which was well laid out and plenty of room for us. The food was wonderful all week long. Best of all the kids were in lessons for Snowboarding and... More

Was this review helpful? Yes
Sean B, General Manager at Horseshoe Resort, responded to this review

Thank you so much TripFar for bring the family up for the break. We are absolutely delighted that you enjoyed the lessons and that you got your 3 year old up on the hill - that is a great age to start. Thanks for sharing the great room tip on the lofts. We do look forward to having you back... More

Toronto, Canada
1 review
3 of 5 stars Reviewed 4 weeks ago

The room was not ready until an 1 hour and 20 minutes after checkin, no explanation except that " it will be ready in 10 minutes" told evry ten minutes. A simple "we have issues with Linen delivery" and it will be ready in one hour would have sufficed. I was provided with complimentary tubing passes which was appeciated by... More

Was this review helpful? Yes
Sean B, General Manager at Horseshoe Resort, responded to this review

Thank you very much for staying with us and for posting your feedback. I am very sorry that you did not get checked in to your room on time and that you were not given straight answers at that time. I am heartened that you did have an excellent experience otherwise. We are picking up our renovation projects in April... More

Toronto
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 5 weeks ago via mobile

Me my husband and two kids (7 and 10) stayed for a one night two day special at. Horseshoe. It was great for a short stay. Skiing, snow tubing and swimming all in one day! We were in the hotel and had no kitchen facilities therefore it became quite costly eating out for all meals. All staff at the resort,... More

Was this review helpful? Yes
Sean B, General Manager at Horseshoe Resort, responded to this review

Thank you so much for bring the family up! Dave will be delighted to hear you enjoyed his service and we are delighted that you found the whole team to be friendly and accommodating. We do have condominium units with full kitchens and watch for our specials for activities year-round. All the best, Sean More

Oakville, Canada
1 review
4 of 5 stars Reviewed March 14, 2014 via mobile

Just got home from a 4 night stay at Horseshoe. We took advantage of the March Break "stay 3 nights and get 4th night free" and also lucked out with Groupon ski/tube passes. First time we've gone away skiing as a family with our 2 kids (14 and 11) even though my husband and I have been away skiing to... More

Was this review helpful? Yes
Sean B, General Manager at Horseshoe Resort, responded to this review

Thank you so much for choosing to spend your family time with us! We are all delighted that you had such a wonderful visit and were able to experience many of our activities while here. Look for more great deals for spring and summer. Wishing you all the best, Sean More

Grimsby, Canada
1 review
5 of 5 stars Reviewed March 11, 2014 via mobile

Just got back tonight from an awesome two day discover ski and stay package deal. Hotel was great and right at the hill, restaurant had great food with reasonable prices. It was the first time skiing for the kids and they didn't want to leave. My 9 year old had snowboard lessons and the instructors Michael and Zac were fabulous!... More

Was this review helpful? Yes
Sean B, General Manager at Horseshoe Resort, responded to this review

Thank you for coming up on a Discover ski and for posting your feedback! We are absolutely delighted you enjoyed the visit and look forward to welcoming you and the family back. We will ensure that Zac and Michael are recognized for creating a great experience for your 9 year old. All the best, Sean More

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Additional Information about Horseshoe Resort

Also Known As:
Horseshoe Hotel
Horseshoe Hotel Barrie
Address: 1101 Horseshoe Valley Road West | Horseshoe Resort, Horseshoe Valley, Ontario L4M 4Y8, Canada
Location: Canada > Ontario > Horseshoe Valley
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Horseshoe Valley
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Horseshoe Resort 3*
Official Description (provided by the hotel):
There's 4 seasons of adventure waiting for you at Horseshoe Resort, only one hour north of Toronto. Whether you’re here for family fun, an inspired meeting at our Conference Centre or a romantic getaway, there’s a whole world of things to do. Imagine 26 Alpine ski and snowboard runs, 35 kms of groomed double track set Nordic trails, terrain park with over 20 features, two full championship golf courses, three restaurants, Shizen Spa and Salon, hot tubs, saunas, Segway Off-road Adventures, Yamaha Riding Adventures, Treetop Trekking, horseback riding, indoor and outdoor pool, fitness facilities and weekly classes, a 10 acre driving range, putting green, hiking and biking trails through the breathtaking Copeland Forest, Kids Korral and the NEW Horseshoe Adventure Park! ... more   less 
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
There's 4 seasons of adventure waiting for you at Horseshoe Resort, only one hour north of Toronto. Whether you’re here for family fun, an inspired meeting at our Conference Centre or a romantic getaway, there’s a whole world of things to do. Imagine 26 Alpine ski and snowboard runs, 35 kms of groomed double track set Nordic trails, terrain park with over 20 features, two full championship golf courses, three restaurants, Shizen Spa and Salon, hot tubs, saunas, Segway Off-road Adventures, Yamaha Riding Adventures, Treetop Trekking, horseback riding, indoor and outdoor pool, fitness facilities and weekly classes, a 10 acre driving range, putting green, hiking and biking trails through the breathtaking Copeland Forest, Kids Korral and the NEW Horseshoe Adventure Park! ... more   less 
Number of rooms
101

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