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All 1 Horseshoe Valley hotels

Horseshoe Resort

3.0 of 5 Hotel   |   1101 Horseshoe Valley Road West | Horseshoe Resort, Horseshoe Valley, Ontario L4M 4Y8, Canada
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A recent review
3 of 5 stars reviewed 5 days ago
Shameenm83 Toronto, Canada
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312 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • English first
  • French first
  • Any
English first
Oshawa, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

Rooms were damp and uncomfortable. A vaue room at a premium price. Room was not cleaned until after complaining in the evening before dinner. The bathroom did not have a tub and the shower was moldy. The toiletries were provided minimally. The body wash/shampoo dispenser that was difficult to get the soap out of. I worry for anyone who has... More

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Toronto, Canada
2 reviews
1 of 5 stars Reviewed 4 days ago NEW

First of all: Dated, run down and lastly nothing to do Under construction, but it doesnt look like its improving at all Pools are below average at best Spend your money at any other Ontario resort again, DONT WASTE YOUR MONEY

Was this review helpful? Yes
Lisa R, Manager at Horseshoe Resort, responded to this review

Thank you for posting your feedback. I am very dissappointed that you did not enjoy your stay with us and feel that there was nothing to do. Please feel free to give me a call at the resort or email me at lisar@horseshoeresort.com so we can discuss your experience. Thank you, Lisa More

Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We spent a night in a two bedroom condo (1 master with a queen and another with 2 twins, 2 bathrooms, full kitchen, dining, living room, and enclosed balcony). The building was located right beside the outdoor pool. The resort itself is nice and has beautiful views of nature, however the building we were in looked like it was from... More

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Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

First of all, the bed sheets felt like sand paper, the walls are paper thin and there is a terrible smell when you walk in. I am referring to the slope condos, the beds consist of 2 twin beds, not comfortable at all. The carpets and walls have stains. The only plus is the indoor and outdoor pool, the adventure... More

Was this review helpful? Yes 4
Toronto
Contributor
13 reviews 13 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We stayed at Horseshoe 2 bedroom condo in Christmas and Summer. The view is beautiful. You can see skiers from your living room and bedroom in winter and in Summer the view of trees and nature is breathtaking. The rooms need some works done but hey are clean. The staff are friendly and helpful. As for the adventure park, there... More

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Komoka, Canada
Contributor
11 reviews 11 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed June 13, 2014

I just found out today that they are updating the condo units we are staying in. Very pleased to learn of this, so desperately needed. However, it might have been nice for the front desk to warn us that the entire floor right above us use jack hammers all day. THEN, when we finally give up trying to have a... More

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A TripAdvisor Member
1 of 5 stars Reviewed June 12, 2014

I just checked in and my 2 bedroom condo is very concerning. Stains in the carpet, on the ceiling, the walls. I feel like I have been transported to a place from the 1980s that hasn't been touched since. It's rather gross. The lobby has broken looking luggage carriers, the floor has warped and lifted tiles, the paint is peeling.... More

Was this review helpful? Yes 5
Burlington, Canada
Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 5, 2014

I have stayed there quite a few times and the updated room was pretty nice. Always quite and a good sleep. They have some really nice beds. Shower and tub for 2 was awesome. Overall it's a good place for a couples getaway.

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Top Contributor
178 reviews 178 reviews
35 hotel reviews
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed May 11, 2014

We just got home from a stay here, off season for a wedding. We had one of the newly renovated rooms. Cost was $180 for the night which was steep considering it was a "wedding rate". The room was just renovated. At first glance it looks well done and fresh. But...looking closer they sure did cheap out! The new caulking... More

Was this review helpful? Yes 1
Barrie, Canada
Top Contributor
52 reviews 52 reviews
34 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed March 27, 2014

I've been a season pass holder at this resort for a few years now. After finishing up the season this year I won't I will renewing next season. - Inconsiderate resort staff have verbally abused me after I confronted them on blatant discourteous acts. Off-duty resort staff, wearing resort uniform, pushed me an my family while jumping the cue, while... More

Was this review helpful? Yes 4
Sean B, General Manager at Horseshoe Resort, responded to this review

Thank you for your patronage and for posting your comments. I did receive your letter in January and left messages at the numbers provided. l will say publicly that we took immediate action on your concerns with the staff member and the other pass-holder involved in the incident you reference. I respect your decision to choose other options for skiing... More

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Additional Information about Horseshoe Resort

Address: 1101 Horseshoe Valley Road West | Horseshoe Resort, Horseshoe Valley, Ontario L4M 4Y8, Canada
Location: Canada > Ontario > Horseshoe Valley
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Horseshoe Resort 3*
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Also Known As:
Horseshoe Hotel Barrie

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
There's 4 seasons of adventure waiting for you at Horseshoe Resort, only one hour north of Toronto. Whether you’re here for family fun, an inspired meeting at our Conference Centre or a romantic getaway, there’s a whole world of things to do. Imagine 26 Alpine ski and snowboard runs, 35 kms of groomed double track set Nordic trails, terrain park with over 20 features, two full championship golf courses, three restaurants, Shizen Spa and Salon, hot tubs, saunas, Segway Off-road Adventures, Yamaha Riding Adventures, Treetop Trekking, horseback riding, indoor and outdoor pool, fitness facilities and weekly classes, a 10 acre driving range, putting green, hiking and biking trails through the breathtaking Copeland Forest, Kids Korral and the NEW Horseshoe Adventure Park! ... more   less 
Number of rooms
101

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