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Best Western Dulles Airport Inn


Hotel class 2.5 of 5
45440 Holiday Drive, (formerly Hampton Inn Washington - Dulles International Airport), Dulles, VA 20166
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Reviews you can trust

73% Recommend
3.5 of 5 stars 20 reviews
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4 of 5 stars
ebwolf   2 contributions
Boulder, CO
Nov 1, 2009 | Trip type: Business, Solo travel

This Best Western is surprisingly nice. Heck, it even has granite counters in the bathroom! The bedding was very comfy. The room was well decorated. Everything worked great. I'm impressed with the quality of the facilities. Unfortunately, though, Best Western hasn't done much to improve their staff. The front desk people were indifferent and the cleaning staff weren't too thorough.... more

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2 of 5 stars
psalm139lisa   1 contribution
Greensboro, NC
Sep 10, 2009 | Trip type: Couples

We stayed in the Best Western next to Dulles Airport since it was one of the cheapest hotels in the area that was within driveable distance to the Vienna Metro station. We were happy with the prices but we were unhappy with a lot of the ammenities. For one....we had reserved our room at least a month in advance on... more

Decent place
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4 of 5 stars
MikeV84   30 contributions
Leuven, Flanders
Aug 18, 2009 | Trip type: Couples

We booked this hotel as a base to visit DC, because we couldn’t find anything that’s affordable and decent in the city. It proved to be a rather good choice, at least if you don't mind driving to the nearest metro station and taking the metro to the city. The room was clean and the complimentary breakfast better than in... more

Management response from
Kathryn Berkhimer, Owner & Management

Dear MikeV84, Thank you for your review of your recent stay at the Best Western Dulles Airport! We appreciate the time you took to give us your feedback! We are happy you enjoyed your stay with us and felt that the Best Western is a good value and offered amenities that fit your needs! We understand your frustration with the...

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4 of 5 stars
Dubaiisgaudy   2 contributions
California
Aug 2, 2009 | Trip type: Family

My parents stayed at this Best Western on their way to Dubai and I stayed with them on our way out of Dubai back to SFO. Clean and efficient. Free hotel shuttle to the hotel and then back to the airport. Free wi-fi and broadband. Free breakfast in the morning. It might just be because we am coming back from... more

Management response from
Kathryn Berkhimer, Owner & Management

Dear Dubaiisgaudy, Thank you very much for taking time to post a review about your recent stay at the Best Western Dulles Airport! We appreciate the time you took to give us your feedback! We are happy to know that you had a good stay with us and that our hotel provided you with the comfort and amenities you needed...

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4 of 5 stars
BackRoadBruce   20 contributions
Florence, CO
Jul 2, 2009 | Trip type: Business

Overall this hotel was a pleasant surprise. The rooms were clean and quiet. The staff was polite and accommodating. There is a pleasant outdoor seating area. The location is convenient to Dulles airport. The breakfast selection and quality was good. The wired Internet access is free and works well. Pricing was competitive for the area. I will stay here again. more

Management response from
Kathryn Berkhimer, Owner & Management

Dear BackRoadBruce, Thank you for posting a review about your recent stay at the Best Western Dulles Airport! We are thrilled you enjoyed your experience with us, we hope to see you again soon! We appreciate the time you took to give us your feedback! Warm Regards, The Best Western Dulles Airport Team

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3 of 5 stars
DizTravelMom   9 contributions
Virginia
Apr 23, 2009 | Trip type: Solo travel

I booked this hotel for a client staying one night before flying out of Dulles on an early AM flight. The hotel changed their reservation from a king bed room to a 2 double bed room without any notification to myself or the client. Upon arrival and questioning the change, the client was told that room types are not guaranteed... more

Management response from
Kathryn Berkhimer, Owner & Management

Dear DizTravelMom, Thank you for posting a review for the Best Western Dulles Airport. We appreciate your feedback and take all our reviews very seriously. Having said that, we are extremely regretful you and your client were not happy with your stay at the Best Western Dulles Airport. We take customer/guest satisfaction very seriously and are looking into the details...

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3 of 5 stars
Travel_Reviewer20   193 contributions
Austin, TX
Jul 20, 2007 | Trip type: Business, Solo travel
3/3 found this review helpful

I stayed here this week on a business trip where I flew into Washington Dulles. This showed as being very close, and the rates were the best around ($179 mid-week; didn't try Priceline), so I went ahead and booked. The hotel is very close to IAD, only about 10 minutes, but as other reviewers have said, it is not easy... more

Management response from
Kathryn Berkhimer, Owner & Management

Dear Travel_Reviewer20, Thank you for posting a review for your stay with us. I believe when you stayed here the hotel was a Hampton Inn. We renovated the hotel and it is now a Best Western. We understand your frustrations with the directions and the signage of the hotel. We are currently working on updating our directions to the hotel...

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4 of 5 stars
NY11373   128 contributions
Elmhurst, New York
Dec 30, 2006 | Trip type: Solo travel
1/1 found this review helpful

I booked this hotel on Priceline at at fantastic rate of less then $40. It was a little tricky finding the hotel, especially at night, I suggest you have it mapped out. Check in was quick. The room was very clean and comfortable. A hot breakfast is included, which makes the value even better. I would recommend the Hampton Inn... more

Management response from
Kathryn Berkhimer, Owner & Management

Dear NY11373, Thank you for your review of the Best Western Dulles Airport! Since your stay with us we have renovated the hotel and have become a Best Western. You will still find the same friendly and courteous staff and delicious breakfast! We realize it may be frustrating to find us and are in the process of placing signs along...

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1 of 5 stars
David_Thompson   14 contributions
Atlanta, GA
Sep 14, 2006 | Trip type: Business, Solo travel
0/3 found this review helpful

This place is a dump and they know it. They are capitalizing on the location to the airport, but I'd sleep in my rental car next time before staying here again. Hilton is building a brand new Hampton Inn one block away, and they should just close this one down ASAP to avoid losing loyal customers. I am an HHonors... more

Management response from
Kathryn Berkhimer, Owner & Managment

Dear David_Thompson, Thank you for posting a review of the Best Western Dulles Airport! We appreciate your feedback. Since your stay with us, we have renovated our hotel and have become a Best Western. We offer comfortable and affordable rooms with a lodge atmosphere. An inviting sitting area in the lobby welcomes you to relax and unwind while enjoying a...

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4 of 5 stars
NCinWV   36 contributions
Aug 14, 2006 | Trip type: Couples
3/3 found this review helpful

Booked this location via Priceline for a great rate. With taxes and fees total was just under $85 for a two night stay! Room was clean and comfortable. This location featured the new Hampton Inn "Cloud Nine Bed Experience." A nice touch; similar to the bedding in more expensive hotel chains. A couple of pillow types are offered, both down... more

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Best Western Dulles Airport Inn Also Known As

  • Hampton Inn Dulles
  • Best Western Dulles
  • Dulles Best Western
Address: 45440 Holiday Drive, (formerly Hampton Inn Washington - Dulles International Airport), Dulles, VA 20166
Dulles Hotels Best Western Dulles Airport Inn
3.5/5.0
20