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Holiday Inn Washington-Dulles Int'l Airport

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45425 Holiday Drive, 1000 Sully Road, Dulles, VA 20166
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1 room 1 guest
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253 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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  • English first
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  • German first
  • Italian first
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  • Spanish first
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    (70)
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There are newer reviews for Holiday Inn Washington-Dulles Int'l Airport
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Florissant, MO
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed October 27, 2012

We had dinner in the Banquet Room of the Holiday Inn. The meal was delicious. The baked chicken was the best. the sauteed cucumbers were tasty. The service was excellent. we had a very good dinner. We came in on a tour bus, so there were quite a few of us. But, the hotel banquet room was very accommodating.

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Richmond, Virginia
Level Contributor
210 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 stars Reviewed October 21, 2012 via mobile

This hotel is showing its age. The rooms. Are on the small side and the heating unit in the room makes a terrible racket. The bathrooms are small and the towels thin. I attended a conference and the staff did a good job of handling the crowd. Parking for a large group is a problem as the lot is too... More 

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HolidayInnDulles, General Manager at Holiday Inn Washington-Dulles Int'l Airport, responded to this review

Hello Mickey O, Thank you for your feedback regarding your stay with us. Your feedback helps us to increase our level of service and address any additional concerns. I have already informed our maintenance and housekeeping departments regarding your concerns with your guestroom and we are actively working to find a solution for them. We strive for customer excellence and... More 

Bella Vista, Arkansas
Level Contributor
203 reviews
168 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
2 of 5 stars Reviewed October 17, 2012 via mobile

Room 1202. Recently renovated, but they didn't go far enough. Have to crawl on the floor to find power outlets (only one on desk). Exteremely noisy air conditioner, "rattles" before compressor comes on or off. WiFi doesn't work - front desk said they would reset, but no such luck. Mattress was lumpy, saggy. Pillows also felt extremely low quality and,... More 

Was this review helpful? Yes 1
HolidayInnDulles, General Manager at Holiday Inn Washington-Dulles Int'l Airport, responded to this review

Hello Mike W, I would like to start by saying thank you for taking the time to write a review about your experience and it was a pleasure to speak with you yesterday, your feedback helps us to increase our level of service and address any additional concerns. I have already informed our maintenance and housekeeping departments regarding your concerns... More 

Burnley
Level Contributor
32 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed September 29, 2012

When our flight back to the UK with United was cancelled, we stayed at this hotel for one night, until our re-arranged flight the following day. Our luggage was still at the airport, but the hotel was very accomodating with shaving foam, razor, toothpaste, toothbrushes etc. Although it was 3.am when we arrived the gentleman on reception was very friendly... More 

Was this review helpful? Yes 1
Mobile, AL
Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed September 29, 2012

This hotel is clean, quiet and priced competitively. Hotel is solidly built, not like many that are constructed overnight and you can hear your neighbors having a quiet conversation. Beds were very comfortable and had a great nights sleep. The staff was courteous and accomodating as well. Will stay again if Ifly out of Dulles. Also another nice touch which... More 

Was this review helpful? Yes 1
Germantown, Tennessee
Level Contributor
65 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed September 13, 2012 via mobile

The hotel is nice and close to the airport and they have a complimentary shuttle. The rooms are clean and comfortable along with flat screen TVs and microwave mini fridge. Nothing spectacular with the beds. The staff are helpful and check in was quick and easy. The restaurant on site was well priced and the food was standard pub fair.... More 

Was this review helpful? Yes 1
Los Angeles, California
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
2 of 5 stars Reviewed September 10, 2012

It's a long story for me, but in a nutshell... This hotel is poorly staffed and badly managed. The property needs a face lift and some serious air freshener. The unprofessional staff needs an attitude adjustment. I will not come back. Now here's the long version: Our flight got delayed, so Scandinavian Airlines put my family and me in this... More 

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HolidayInnDulles, General Manager at Holiday Inn Washington-Dulles Int'l Airport, responded to this review

Hello imanahan, First, please let us start by apologizing for the stress and inconvenience you experienced while traveling. Traveling across the world is never easy and when it gets complicated by delays it can be even worse. I deeply regret that you didn’t find comfort and peace of mind at our hotel. Having said that, I want to assure you... More 

Hinesville
Level Contributor
65 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed September 9, 2012

The lobby was very fresh and updated but as you proceed to your room you can see the wear and tear of the building. The smell of cigarette smoke was everywhere but much worse by the exit doors. Noticed lots of trays by doors that were not picked up till the next day. I have to give room service credit... More 

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IHGCare, Guest Relations Manager at Holiday Inn Washington-Dulles Int'l Airport, responded to this review

Dear kjaussies, Thank you for taking the time to write your review following your recent stay. I was pleased to read that you found the lobby very fresh, the staff friendly and you enjoyed room service. Please accept my apologies for any inconvenience caused you and for falling short of your expectations. We do value the comments we receive from... More 

West Virginia
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed August 20, 2012

We had to make last-minute reservations after getting re-routed to Dulles airport. Service at the restaurant was tasty: we had Guinness beef stew in a boule and fish & chips. The service throughout the meal and our stay was good and very friendly. Shuttle to/from airport a must for us, and the 4 A.M. shuttle got us their in time... More 

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Montreal
Level Contributor
64 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed August 14, 2012 via mobile

I stayed here for 3 nights in conjunction with a reservation I made through Priceline, which yielded a room rate about half of what I would pay as a USG traveler on per diem. It's located about 2 miles NE of the main exit for the airport. It's on a cul de sac with a couple of other hotels and... More 

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