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Holiday Inn Washington-Dulles Int'l Airport

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45425 Holiday Drive, 1000 Sully Road, Dulles, VA 20166
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Holiday Inn Washington-Dulles Int'l Airport
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242 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bergamo, Italy
Top Contributor
78 reviews 78 reviews
27 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 1 week ago

overnight stay in a typical airport Hotel with nothing special apart of a very friendly and quick check in after a long journey and a good breakfast with very friendly staff down there. Good shuttle to the airport as well. Herbert

Was this review helpful? Yes 1
HolidayInnDulles, Front Office Manager at Holiday Inn Washington-Dulles Int'l Airport, responded to this review

Dear HFG52, Thank you for the feedback regarding your recent stay with us. I'm so glad that you were provided great service and shuttle transportation. Please stay with us again if your travels bring you back to the Dulles area. Thank you! Best regards, Heather Williams, Rooms Division Manager More 

Rochester, New York
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for two nights for family graduation. Room was spacious and super clean. Bed was very firm...the way I like it, and sheets and pillows were great. Heat/AC unit was a little noisy but I have heard much worse. Lots of free parking. Would definitely stay here again.

Was this review helpful? Yes
HolidayInnDulles, Front Office Manager at Holiday Inn Washington-Dulles Int'l Airport, responded to this review

Dear snuffysteve, Thank you so much for the great review! I'm glad that you enjoyed the hotel and got a good sleep. Please come back and see us again, soon. Thank you! Best regards, Heather Williams, Rooms Division Manager More 

Wamboin
Top Contributor
62 reviews 62 reviews
49 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Holiday Inn provided what one needs near an airport: a good value comfortable stay, with an excellent shuttle service to the airport. That being said, I have a couple of reservations. The dining seemed to me a little on the expensive side for what was on offer; also, when I was there, they were staging a wedding. This is... More 

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2 reviews
1 of 5 stars Reviewed 3 weeks ago

This hotel is worn out. The carpets in the halls look as if there has been an ongoing frat party for the last 20 years. The rooms are filthy and needed to be remodeled 10-15 years ago. The carpets in both rooms I have stayed in are sticky and I'm afraid to know what from. The tub/shower in my room... More 

Was this review helpful? Yes
HolidayInnDulles, Front Office Manager at Holiday Inn Washington-Dulles Int'l Airport, responded to this review

Dear Brian K, Thank you for the feedback regarding your stay with us. I apologize that you were unhappy with the accommodations and condition of the hotel. We typically receive positive comments about the cleanliness and maintenance of the property and I'm happy to report a full hotel renovation is planned. Please consider staying with us again if you are... More 

Indianapolis, Indiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

I had booked a room at this location, and in March they had a large snow storm in the area that resulted in both of my flights being cancelled. I live about a 13 hour drive from Arlington so we decided to cancel our trip all together due to the weather. The hotel still charged me for the full rate,... More 

Was this review helpful? Yes
HolidayInnDulles, Front Office Manager at Holiday Inn Washington-Dulles Int'l Airport, responded to this review

Dear Leslie C, Thank you for your feedback. I was able to do some research, however due to limited reservation information, I was not able to find all of the facts needed. From what I did find, it looks like you booked through a travel agency for your stay in March. The travel agency would be the party that would... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

Nice Hotel! I stay here a lot for work; they have a great work out room, decent restaurant. Majority of staff are nice, but there a few that are rude. There is not much to do around the hotel. Over all is not a bad hotel to stay at!

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HolidayInnDulles, Front Office Manager at Holiday Inn Washington-Dulles Int'l Airport, responded to this review

Dear Inur80, Thank you for the feedback regarding your recent stay with us. I'm glad that you enjoy our fitness center and restaurant. I'm sorry that you encountered some staff members that didn't go above and beyond for you. We typically receive glowing reviews regarding our team members so I'm disheartened to hear that you didn't have the same experience.... More 

Charlotte, North Carolina
2 reviews
3 of 5 stars Reviewed May 25, 2015

I stay here a lot for work and I feel it needs an update. The rooms are starting to get worn out. The hotel seems frequently full. Lots of aircrews stay here. The air conditioning units in the windows are excessively loud—they'll keep you awake as they kick on and off every few minutes. The cleanliness of the rooms is... More 

Was this review helpful? Yes
HolidayInnDulles, Front Office Manager at Holiday Inn Washington-Dulles Int'l Airport, responded to this review

Dear Jmmaup, Thank you for the feedback regarding your past stays with us. First, I would like to thank you for being a loyal guest and choosing to stay with us when you are in the area. We are in the process of a full hotel renovation to include all guestrooms and public space. Generally, we get positive comments regarding... More 

Abu Dhabi, United Arab Emirates
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 20, 2015

First room was awful, it was a handicapped room, the bed linen had not been changed, the room and bathroom was really dirty as was the fridge, and the air con unit was as noisy as a jet flying nearby.

Was this review helpful? Yes
HolidayInnDulles, Front Office Manager at Holiday Inn Washington-Dulles Int'l Airport, responded to this review

Dear Cathieogilvie, Thank you for the feedback regarding your stay with us. I'm so sorry that you did not have a pleasant experience at our hotel. We take great pride in our service and product; I'm disheartened that your expectations were not met. I have shared your feedback with the team so we can make necessary improvements. I do hope... More 

New England
Contributor
15 reviews 15 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 19, 2015

Stayed several days recently and had no major issues. Not far from airport, but I didn't hear jet traffic at all, it's far enough away. Staff were always helpful and it was a clean hotel. They do not have coffee all day, which they should change... hint, hint.

Was this review helpful? Yes
HolidayInnDulles, Front Office Manager at Holiday Inn Washington-Dulles Int'l Airport, responded to this review

Dear Travalue, Thank you for the feedback regarding your stay with us. I'm so glad to hear that you received great service and clean, crisp accommodations. We do have lobby coffee until 9am, however we will certainly take your request for all day coffee into consideration! Please come back and see us if your travels bring you back to the... More 

Aurora, Ohio
Top Contributor
193 reviews 193 reviews
34 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed May 18, 2015

The hotel was chosen by a group of friends that I met in the DC area. The hotel was nice. I always felt comfortable. The room was clean and kept clean daily by the housekeeping staff. Housekeeping did a great job and always said hi as I walked through the hallways. The hotel staff and management was very helpful and... More 

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