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All 5 Dulles hotels

Holiday Inn Washington-Dulles Int'l Airport

3.0 of 5 Hotel   |   45425 Holiday Drive, 1000 Sully Road, Dulles, VA 20166
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Ranked #4 of 5 Hotels in Dulles
GreenLeadersGold level
A recent review
4 of 5 stars reviewed 2 weeks ago
AshMasonSF San Francisco, California
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199 reviews from our community

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    12
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
San Francisco, California
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This property too is an older HI, grandfathered into the chain, presumably due to its size and location. Odd layout. Very well clean and kept however. Arriving late due to canceled United connection, I used points to book a quick in and out, and purpose was served. Front desk guy and shuttle driver were efficient. Bed and room were comfortable.... More

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Newark, Delaware
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 7, 2014

I would not recommend this hotel for large groups!. Stayed here for Pony Nationals and it was the worst hotel we stayed in this season. Lacking in customer service. Not enough staff scheduled to work to handle the number of people staying there. If you needed extra towels you had to walk to the front desk to get them. Only... More

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HolidayInnDulles, General Manager at Holiday Inn Washington-Dulles Int'l Airport, responded to this review

Andrea; I am sorry that you were disappointed with your stay at our hotel. We do have experience hosting large groups, and we do try to balance the needs of the groups with the needs of other individual guests. You are correct that your group was low key, and we appreciated having you here. With regard to carrying alcoholic beverages... More

Wilmington, Delaware
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed July 31, 2014

Stayed here for Pony Nationals, it's a nice two story hotel, typical of most hotels that service an airport, staff was less than friendly and if you ever needed anything you had to go to the front office and get it, it wasn't brought to your room. The life guard was either falling asleep or on their phone most of... More

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HolidayInnDulles, General Manager at Holiday Inn Washington-Dulles Int'l Airport, responded to this review

Mary R. Thank you for staying with us, and I appreciate your feedback about your stay. I apologize for the issues you experienced that detracted from your visit. I do hope you will reconsider and stay with us again next year. If so, please let me know if I can be of assistance. Bob Janis General Manager More

Contributor
17 reviews 17 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 26, 2014

Excellent full service hotel. Rooms are nice, beds are very comfortable, plenty of pillows. Bathroom is spacious. O'Malley's Pub has great selection of food and beer. We were there for a week for a softball tournament. The front desk was very accommodating, day or night. The Sales Manager, Sarah was a very gracious host and help us with everything we... More

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Dehradun, India
Contributor
13 reviews 13 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 24, 2014

Big , clean and good rooms. Microwave, fridge and a coffee maker provided in the room. We faced no problem with the check in which was quick. Very spacious property. Breakfast was good thouh there was not much of a choice for the vegetarians. Recommended for staying.

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Waynesville, North Carolina
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 21, 2014

We stayed 3 nights for a family DC get-together. The facility was well-maintained and had some nice amenities including the pool and fitness center. We ate breakfast onsite one morning and found the wait-staff to be VERY friendly, professional and accommodating! The only drawback I see is the amount of driving and traffic encountered back and forth to Washington, D.C.... More

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Irvington, Virginia
Top Contributor
50 reviews 50 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed July 20, 2014

This isn't a destination hotel to me, but rather a good option to park and ride if you have an early morning flight and live too far away to drive to the airport the morning of the flight. They have a package where you stay the night and can leave your car on the premises for up to 30 days... More

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IHGCare, Guest Relations Manager at Holiday Inn Washington-Dulles Int'l Airport, responded to this review

Dear Norman S, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. I'm sorry you were unhappy with the appearance of the property. Your feedback is very important to us as this continually helps us improve the facilities and guest services we offer to our guests. If there is... More

New York City, New York
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 29, 2014

Yes, it's far from DC but my room was lovely. The ladies at the front desk were hilarious and very accommodating. In the lobby, there's a corner with computers and a printer so that you can print whatever you need. There's a shuttle that takes you to the airport.

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Grand Rapids, Michigan, United States
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed June 28, 2014

We stayed for five nights for a family vacation. The hotel was exactly what we wanted, clean room and nice staff. We ate at the restaurant a few times, good food but service was slow. Nice to have the "kids eat free" perk. Huge pool and nice hot tub also. We also used the free shuttle to Dulles Airport to... More

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San Diego, California
1 review
2 of 5 stars Reviewed June 27, 2014 via mobile

Had to go back and forth from room to front desk because they forgot to take my credit card. Also, having told me they take airline vouchers, they only later"remembered" they don't take the vouchers at the front desk for expenses charged to the room - you have to use the vouchers at the restaurant. The fitness room had no... More

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HolidayInnDulles, General Manager at Holiday Inn Washington-Dulles Int'l Airport, responded to this review

I apologize that your stay with us was disappointing. We realize that it is frustrating when a guest is expectedly relocated to a hotel due to a flight problem, and I’m sorry we didn’t do a better job of easing your stress. The meal vouchers provided by the airline do indicate that they should be presented in the restaurant, and... More

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Additional Information about Holiday Inn Washington-Dulles Int'l Airport

Address: 45425 Holiday Drive, 1000 Sully Road, Dulles, VA 20166
Phone Number:
Location: United States > Virginia > Loudoun County > Dulles
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Washington-Dulles Int'l Airport 3*
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Also Known As:
Holiday Inn Washington-Dulles Int`l Airport Hotel Dulles
Holiday Inn Dulles
Dulles Holiday Inn

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