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All 5 Dulles hotels

Washington Dulles Airport Marriott

3.5 of 5 Hotel   |   45020 Aviation Drive, Dulles, VA 20166
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Washington Dulles Airport Marriott
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Ranked #4 of 5 hotels in Dulles
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303 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Portsmouth, England, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

My advise would be to not stay at this hotel, its only saving grace is that it is convenient for the airport. Its just horrid and I would rather have stayed in the car. Whats the point of an airport hotel that has no coffee or Tea in the lobby until 7am? Crazy! Staff not bothered about you is polite... More

Was this review helpful? Yes
GM_Dulles_Marriott, Director of Operations at Washington Dulles Airport Marriott, responded to this review

Dear tom h, We are truly sorry that you did not find our property to your liking. It is never our intention to disappoint a guest in any way and clearly our hotel did not meet your expectations. With regard to our rates, our pricing is in line with other full-service hotels in the area that offer the same airport... More

Chicago
Senior Contributor
40 reviews 40 reviews
36 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for one night - on April 14th. I was in room 3407 (pretty sure....). I had a fine time here apart from the loud and unruly children who started screaming/crying/laughing simultaneously at 6:50am - that is not the hotel's fault though. I thought the concierge lounge was quite nice. Food good and great selection. The man keeping... More

Was this review helpful? Yes
GM_Dulles_Marriott, Director of Operations at Washington Dulles Airport Marriott, responded to this review

Dear SusanilaChicago, We are so glad that you enjoyed the service at our hotel. Our associates are quite committed to ensuring that whatever a guest needs, they will be accommodated. More

Juneau, Alaska
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We arrived very tired after traveling from Alaska through Seattle. Hence, many hours. We had made reservations months before, had a printout of the "reservation Confirmation" with name and number. It couldn't be found. The clerk, Ratika, gave us a really hard time that she had no such reservation, even with our paperwork. I finally asked her, "Is the hotel... More

Was this review helpful? Yes 1
GM_Dulles_Marriott, Director of Operations at Washington Dulles Airport Marriott, responded to this review

Dear Springdog, Thank you for providing us with your feedback on your hotel experience. We are glad that you gave us a second chance on the way back and apologize for any confusion you may have had with your initial arrival here. This is not exemplary of our hotel's service and we are reviewing this feedback to ensure that it... More

Santa Rosa, California
Top Contributor
65 reviews 65 reviews
40 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Let's start with the conclusion. It took us 25 minutes from the moment the shuttle bus--which leaves every 15 minutes--departed the Marriott to when we arrived at our GATE at Dulles. In the past we would drive the 2 1/2 hours from Virginia to catch our mid-morning flight, exhausted even before the day started. No more. We dropped off our... More

Was this review helpful? Yes 1
GM_Dulles_Marriott, Director of Operations at Washington Dulles Airport Marriott, responded to this review

Dear Brian E, You've exactly captured why travelers love our hotel at Dulles Airport so much! It is a clean, comfortable, quiet place to stay so you don't arrive so harried and exhausted at the airport. Thanks for sharing your experience. More

Smithfield, Virginia
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The staff was very friendly and helpful. Even the cleaning staff said hello in the halls (very refreshing!!!!!). We were attending a conference and the meeting facilities were great. Beds were comfy and fresh with no airplane noise. However, the cleanliness wasn't the best. There was mold in the shower ceiling and I kept finding black long hairs. And there... More

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GM_Dulles_Marriott, Director of Operations at Washington Dulles Airport Marriott, responded to this review

Dear Dialady, Thank you for sharing your review with us. We are happy that you found our staff very friendly and helpful, but we are very sorry that your housekeeping experience was so unacceptable. We will be reviewing this feedback immediately with our head of housekeeping to ensure this does not happen again. We hope that you will give us... More

1 review
2 of 5 stars Reviewed 2 weeks ago

Attended conference . The "special" conference rate was $10 off rack rate which is the exact same rate as AAA/senior etc. Big whoop! Breakfast buffet was $20 and ok but very limited selection. Room was clean but the beds were horrible. They felt like they have been here since the hotel was new. I think the Wright Brothers stayed here.... More

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GM_Dulles_Marriott, Director of Operations at Washington Dulles Airport Marriott, responded to this review

Dear Richard C, We are incredibly sorry that you felt our hotel did not live up to Marriott's high standards of hospitality. We have taken note of your feedback and will be reviewing it at our next meeting. Thank you for taking the time to share your feedback. More

Washington DC, District of Columbia
Top Contributor
82 reviews 82 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had an early flight out of Dulles Airport, and did not want to risk getting caught on route 66, so booked a room at the Marriott. Parking is provided, so that sealed the deal. Hotel staff was very helpful and accomodating, even kept a bag with my winter coat in storage, for the almost two weeks i was away.

Was this review helpful? Yes
GM_Dulles_Marriott, Director Of Operations at Washington Dulles Airport Marriott, responded to this review

Dear mas47, Our associates work very hard to accommodate travelers in and out of the airport as we know that is the main reason people stay here. We are so glad to hear that it worked out well for you and hope to welcome you back again one day soon. More

Brunswick, Maine
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were traveling for 8 days, and reserved a room that came with 7 days free parking for $114. That came out to about -$6 for the room, and $120 for parking in the airport lot. Our room was clean and comfortable. The lounge, for breakfast, was popular but had plenty of room, and breakfast at 6 AM was a... More

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GM_Dulles_Marriott, Director Of Operations at Washington Dulles Airport Marriott, responded to this review

Dear Kennon W, We are so glad that everything worked out well and convenient for you. Our parking package does provide a great value for travelers. We hope to welcome you again one day! More

Naples, Florida
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Washington Dulles Airport Marriott is located about five minutes from the airport with shuttle service leaving every 15 minutes. Check in is convenient and the rooms are comfortable with good linens and comfortable beds. There is ample seating in a common area in the lobby for drinks and food. Starbucks coffee is brewed all day. Prices vary for this... More

Was this review helpful? Yes
GM_Dulles_Marriott, Director Of Operations at Washington Dulles Airport Marriott, responded to this review

Dear S D, We appreciate the review you gave us! We are glad that our facilities and amenities were so convenient for you. More

Raleigh, USA
Senior Contributor
31 reviews 31 reviews
29 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 5 weeks ago

This is an old hotel but it has been reasonably well renovated. The rooms are small but pleasant. The reception/lounge/bar area is attractive. The service is overall pretty good, with some trying very hard and some who did not seem to care to much. My main complaint was the total lack of cooling in my room which resulted in an... More

Was this review helpful? Yes 1
GM_Dulles_Marriott, Director Of Operations at Washington Dulles Airport Marriott, responded to this review

Dear Neilmj, We are very sorry that you experienced these issues during your stay and hope that you alerted the front desk. We would have been more than happy to assign you to another room or make a repair if possible. It is never our intention to disappoint a guest in any way and we are sorry if your stay... More

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Additional Information about Washington Dulles Airport Marriott

Also Known As:
Washington Dulles Airport Marriott Hotel
Washington Dulles Airport Marriott Hotel Dulles
Marriott Dulles
Dulles Marriott
Address: 45020 Aviation Drive, Dulles, VA 20166
Phone Number:
Location: United States > Virginia > Loudoun County > Dulles
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 5 hotels in Dulles
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Washington Dulles Airport Marriott 3.5*
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