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Holiday Inn Express Dublin

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4428 Cleburne Blvd, Exit 98, I- 81, Dublin, VA 24084
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Holiday Inn Express Dublin
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Holiday Inn Express Dublin
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91 reviews from our community

Traveler rating
    30
    44
    5
    3
    9
See reviews for
32
18
13
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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McCoy, VA
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I literally get anxious just thinking about this place; the staff are pretty hostile; they fight you if you lose a key or God forbid it doesnt work, how dare you come to ask for another one; our room smelled like poop; the toilet leaked, and there was little hairs and shaving cream in the sink... (gagging) when i gently... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Dublin, responded to this review

Dear Jae B, Thank you for sharing your thoughts and writing detailed comments about your stay. We apologize if the customer service you received was below par. Since guest satisfaction is our top priority, we have sent you a private message to obtain more information regarding your experience as this will help us provide a better service. Again, thank you... More 

Simcoe, Canada
Contributor
14 reviews 14 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

This hotel is a little tired looking and I found quit a lot of noise from other rooms. Staff were mediocre. My daughter-in-law had to call back to get connected to my room and instead of being put on hold, the phone was left open and she could hear the conversations going on in the lobby. There was quite a... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Dublin, responded to this review

Dear Patricia F, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. We are sincerely sorry for the unsatisfactory service you received from the staff. We also apologize for the inconvenience you had with noise. Rest assured that these issues will be looked into. The feedback we receive from... More 

South Mountain, Pennsylvania
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Holiday Inn Express in Dublin, VA, was a delightful place to stay. Check in was fun! The young man at the desk was very upbeat and positive. Steve is definitely a people person. Our room was clean and felt very fresh. The furnishings were not worn. There were no strange odors. The bed was very comfortable. There was an astonishing... More 

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Lindenwold, New Jersey
Contributor
20 reviews 20 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 19, 2015

After driving all day from NJ we were going to stay in Christiansburg but when we pulled off 81S we were told no rooms were available. This was about 7 pm. We decided to have dinner and find a room. I called the Holiday Inn and spoke to Linda. She was very helpful and booked us a king room over... More 

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Senior Contributor
26 reviews 26 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 12, 2015 via mobile

We stayed here while visiting family at Radford University. The hotel is clean, staff is great, and the rooms are very nice. Everyone from the desk, to housekeeping was delightful and welcoming. The breakfast is fine. Coffee and tea are very hot. They have nice yogurt and breads. The cereal, yogurt, fruit, and toast are very nice.

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Shippensburg, Pennsylvania
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 29, 2015

We stopped at this holiday inn express late last evening after a long day of travelling towards home after a trip to Savannah. This was the nicest hotel during our trip. Nice rooms and a great breakfast buffet. Definitely recommend a stay here if you are in Dublin. Staff very friendly too!

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Cambridge, Canada
Top Contributor
141 reviews 141 reviews
31 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed March 16, 2015

Stayed here one night on our way to Myrtle beach. The lady that checked us in Linda was awesome - great sense of humor and excellent customer service. Rooms were nice and clean. Pool was good although the hot tub was under repair. The breakfast area was fine with a good selection of quick breakfast food. The best part of... More 

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Boulder City, Nevada
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 18, 2015

our stay here with two small children was supposed to last one month while our home is remodeled. After five nights with NO LINEN CHANGES and diarrhea from poorly controlled breakfast foods, we are forced to pull up stakes. The unprofessional staff goes without saying. Holiday Inn should revoke this franchise. Boo!

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Dublin, responded to this review

Dear Tom C, Thank you for taking the time to review our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and superior accommodations. It seems that we were not able to execute an exemplary hotel stay experience due to the type of... More 

Hollywood, Florida
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 10, 2015

I stayed a couple of nights at the Holiday Inn in Dublin for work. Pros: Free parking, free wifi and free breakfast! bed was comfortable, bathroom had nice amenities, including makeup remover, shower cap, etc., and it was really quiet, breakfast was decent with yogurt, hard boiled eggs, oatmeal, cinnamon rolls, bagels, bacon, hot coffee, tea, etc. Negatives: Gym leaves... More 

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Clayton, North Carolina
Top Contributor
105 reviews 105 reviews
10 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed January 26, 2015

Our family just spent two nights at this hotel. It's a very nice hotel. The front desk staff were exceptionally nice, especially Linda. The pool, hottub, and exercise room were well maintained and clean. The breakfast bar was very nice...fruit, hardboiled eggs, omlets (previously frozen but still tastey), sausage, cereal, yogurt, muffins, toast, waffles, bagels, pancakes, cream cheese, butter, syrup,... More 

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