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Courtyard by Marriott Danville

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2136 Riverside Drive, Danville, VA 24540
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1 room 1 adult
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Courtyard by Marriott Danville
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110 Reviews from our TripAdvisor Community

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Easton, Pennsylvania
1 review
5 of 5 stars Reviewed yesterday NEW

My check in experience was great. Tracy was very pleasant and made me feel very welcomed. Bistro had great food and the staff was friendly. I felt right at home staying here. I will tell my family and friends about this hotel. I will definitely stay at this hotel again.

Helpful?
Thank Tanya H
Chester, Virginia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 14, 2015

I didn't expect much from this hotel when I booked. I wasn't excited about the area and thought that the hotel would be just as drab. However it was surprisingly nice. The room was rather spacious, clean, and well maintained. The hotel was quiet and check in was easy and seamless.

Helpful?
Thank GenT99
E C, eCommerce Marketing Manager at Courtyard by Marriott Danville, responded to this review

Dear GenT99, Thank you for taking the time to write a review about your recent stay with us. We are glad that you were pleasantly surprised by our hotel accommodations! We love to provide our guests with a great stay by offering modern rooms and special amenities, like full service Starbucks beverage options at our Bistro. We hope to see... More 

Raleigh, North Carolina
Level Contributor
243 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed November 21, 2015

Stayed here on business for one night. Nice lobby. Friendly staff, especially the Manager, Cynthia, as I recall. Room was clean and neat. Linens were crisp with the usual pillow assortment. TV had all the right channels and the wifi was fast enough to handle Netflix streaming without buffering. That's one of my criteria for a return visit. Bathroom was... More 

Helpful?
Thank Bizz-Traveler987
E C, Ecommerce at Courtyard by Marriott Danville, responded to this review

Dear Biz-Traveller987, Thank you for taking the time to write such a thorough review of our hotel! I am glad to hear that you received such excellent service from our new General Manager, Cynthia. We are a family company owned hotel, and I love to hear that it shows! Thank you for your handiwork. I am sure every hotel you... More 

Hector, New York
1 review
4 of 5 stars Reviewed November 19, 2015

We found this pet friendly Courtyard and everyone of the staff were helpful. The food from the bistro was delosious. Shasta who prepared our food was wonderful. Our room was clean and we slept great. The tub shower needs adjusting. I would recommend this Courtyard for the friendly staff and great service.

Helpful?
Thank Cindy A
E C, Ecommerce at Courtyard by Marriott Danville, responded to this review

Dear Cindy A, Thank you for your great review of our hotel and Bistro restaurant! We are glad that Shasta made your stay so enjoyable by preparing you a delicious meal. We are working now on developing our new winter menu, so be sure to come back soon! Regards, Rebecca Ramey Ecommerce Marketing Manager Courtyard Danville Daly Seven, Inc. More 

Virginia
Level Contributor
229 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
2 of 5 stars Reviewed November 13, 2015

The last two times I've used this hotel, the facility and service has gone down significantly. On both trips there were issues with the hot water in the bathroom. You either got scalding hot or freezing cold, nothing in between. Also, the room was not particularly clean. In one case there was glass on the floor and I cut my... More 

Helpful?
Thank Don M
E C, eCommerce Marketing Manager at Courtyard by Marriott Danville, responded to this review

Dear Don M, Thank you for your feedback on your recent stay with us. We are truly sorry that your expectations were not met. We did recently have a mixer valve on one of our bath tubs malfunction, but the replacement parts have since been ordered. We are also sorry that you feel that the quality of your stays have... More 

Washington DC, District of Columbia
Level Contributor
101 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed October 23, 2015

The worst treatment I have ever experienced from a front desk associate by the name of Devin at any Marriott ever. He yelled at me across the lobby as I was heading up to the room with my luggage because someone else had already checked me in. However, he yelled in front of other guests " you're not allowed in... More 

Helpful?
Thank 1Souci
E C, Ecommerce at Courtyard by Marriott Danville, responded to this review

Dear 1Souci, Thank you for providing feedback on your stay. Our hotel policy is to treat all our guests with courtesy and respect. Unfortunately your experience did not represent our company values, and therefor we want to be sure that the situation is resolved to your satisfaction. We wish your contact with the hotel brand had yielded more results for... More 

Richmond, Virginia
Level Contributor
44 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed September 20, 2015

The last Courtyard review I did was way back in 2010. I called them "cookie-cutter" then and that still remains true today (if anything, the design has become very tired). In 2010, my experience rated a 5. I had a suite then, and everything I encountered worked, from the clean and spacious room to the various amenities. My 2015 experience... More 

Helpful?
2 Thank mr8tch
E C, Above-Property Response Contact at Courtyard by Marriott Danville, responded to this review

Dear mr8tch, Thank you for taking the time to write a detailed review. We are sorry to hear your recent visit did not live up to your typical experience and appreciate you bringing your concerns to our attention. We'd like to help make this right, so please reach out to Krystal Powell at our corporate office at (434) 822-2161, ext... More 

Stone Mountain, Georgia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 29, 2015

My trip to Danville was one I will always remember. The accommodations of the hotel was great, the room was very clean, and comfortable and the staff was very friendly and helpful. The food was excellent. The area was very nice with mall, museum and Wendell Scott exhibits. Great trip

Helpful?
Thank Linda E
DAmickDaly7, Above-Property Response Contact at Courtyard by Marriott Danville, responded to this review

Dear Linda E, Thank you for taking the time to review our Courtyard! I'm delighted you had an outstanding stay and enjoyed exploring the local area. We can't wait to see you the next time you're in our area! Thanks again for your praise. David Amick eCommerce Manager Daly Seven, Inc More 

Lexington, South Carolina
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 23, 2015 via mobile

On our way north, we decided we needed to stop for the night. I was thrilled to find out that a Marriott was pet friendly! You can't go wrong with a Marriott, they are always clean, the staff is hospitable, and the prices are reasonable. We would stay here again, dog or no dog!

Helpful?
Thank Margopolo613
DAmickDaly7, Above-Property Response Contact at Courtyard by Marriott Danville, responded to this review

Dear Margopolo613, Thank you for taking the time to leave a review! I'm glad you had a nice stopover and we could help accommodate your pet's needs. We look forward to seeing you the next time you're in Danville! Thanks again for your comments. David Amick eCommerce Manager Daly Seven, Inc More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 7, 2015

We come here at least 3x a year for the past 5 years and spend 1-2 nights for the AAF Tank Museum events down the road. However in the past year this hotel has gotten worse. In most recent stays, the bathrooms tiles are not clean as they had black mold, the toilet not flushing correctly, the bathroom sink not... More 

Helpful?
Thank Danny L
DAmickDaly7, Above Property Management at Courtyard by Marriott Danville, responded to this review

Dear Danny L, Thank you for your review of your recent stay. I do apologize for any inconveniences that you and your party had to endure while at the property. We value your comments and suggestions and they have been forwarded to the appropriate departments within our corporate team for review. If you have any additional feedback that you would... More 

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