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All 7 Culpeper hotels

Comfort Inn

2.0 of 5 Hotel   |   890 Willis Ln., Culpeper, VA 22701
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Ranked #3 of 7 hotels in Culpeper
A recent review
5 of 5 stars Reviewed February 27, 2014
E J Saint David, Maine
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35 people have reviewed this hotel

Traveler rating
    7
    6
    10
    5
    7
See reviews for
6
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4
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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English first
massaponex
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 1 week ago via mobile

Upon our visit back to Culpeper virginia we chose a choice hotel to eearn rewards points and stayed at the comfort inn. At 100 a night after tax we should have gone to the holiday Inn where it is newer and much nicer. We were woken the bext morning at 945 when check out is 11 by housekeeping whom she... More

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MildedMinor, General Manager at Comfort Inn, responded to this review

Thank you so much your feedback about your stay at the Comfort Inn-Culpeper. I do apologize to hear that your stay wasn’t very pleasant with us. This comment will be share in our next staff meeting. We are also working on building a stronger customer service level with each and every guest. Hopefully you will give us another opportunity on... More

Saint David, Maine
1 review
5 of 5 stars Reviewed February 27, 2014

While traveling through Culpeper our Avalanche truck had an alternator failure and had to be towed from the inn to the local Cheverolet dealer. Our host and general manager, Mildred Minor went above and beyond all expectations in assisting us. It was the first week of January 2014 and the weather had turned extremely cold. She made sure we had... More

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MildedMinor, General Manager at Comfort Inn, responded to this review

Thanks for the insight of you stay at the Comfort Inn Culpeper. I am very pleased that your enjoyed your stay here with us. It is unforturnate that you had car trouble, but Im pleased that the hospitality that myself and the staff showed you made you feel welcomed. It is guest like you that makes our job that much... More

Bristol, Virginia
2 reviews
5 of 5 stars Reviewed February 25, 2014

I called last night with a slightly complicated reservation and Amanda handled my situation both professionally and personally. Again this morning I was equally impressed with the staff. Very well trained and confident. Knowing that she would be there to take care of my friend gave me a sense of comfort and relief.

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MildedMinor, General Manager at Comfort Inn, responded to this review

Thank you for your wonderful compliment in regards to your recent experience of our customer service skills. We strive our best to provide each customer with the best service they deserve. I am glad that Amanda was able to provide you with just that, personally and professionally. Our team strives to welcome each guest with comfort of their stay. More

Ruckersville, Virginia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 26, 2014 via mobile

We live in a 30 foot camper and after dealing w/ the cold weather we wanted to stay somewhere warm and we found it ! The room was very clean, the bed was soft and WARM the shower was hot. The lady at the front desk was friendly and helpful. Thanks for a awesome nite of warmth.

Was this review helpful? Yes 1
MildedMinor, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to comment on your recent stay at the Comfort Inn Culpeper. I was very happy to hear that you were provided great service by our Guest Service representative as well as clean and comfortable room. We strive to provide the best service and I'm glad to hear that our service was recognized. More

Spartanburg, South Carolina
Top Contributor
161 reviews 161 reviews
158 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed December 1, 2013

As Comfort Inns go, this one is on the average scale. The staff was friendly. The breakfast was average and the eating area is small. The rate was good. The room was clean and comfortable enough. If you have a lot of luggage, make sure you ask for a first floor room as there is no elevator. In a pinch... More

Was this review helpful? Yes 1
MildedMinor, General Manager at Comfort Inn, responded to this review

Thank you for your feedback about your recent stay at the Comfort Inn Culpeper. I will let my team know that you have knowledge our cleanliness and friendliness of our hotel. Thanks again we look forward to seeing you again on your next visit to Culpeper. More

Cave Creek, Arizona
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 6, 2013 via mobile

I got an excellent rate on this place and overall it was clean and could have been much worse. But, the front desk person was usually no where to be found, the smoke alarm had been pulled out of the ceiling, the wash clothes were threadbare, I could hear the iPhone alarm go off in the next room, and the... More

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MildedMinor, General Manager at Comfort Inn, responded to this review

Thank you for choosing the Comfort Inn Culpeper for your recent stay. I'm very sorry that you experienced these issues. We appreciate your feedback and will use it as a tool to improve our service and accommodations. Again, thank for choosing us and we look forward in seeing you in the future. More

Richmond, Virginia
Contributor
16 reviews 16 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 4, 2013

I request a ground floor room upon check-in and was place on the last room on the 2nd floor. My bill was adjusted. I'm happy. I was also presented with a gift bag upon check-in. Room was clean and quiet.

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Stephanie C, General Manager at Comfort Inn, responded to this review

As the General Manager, it always pleases me to read about a guests positive experience. Thank you for taking the time to share with others. However, I do apologize that we were not able to honor your request for the first floor room. We make every effort to honor such requests but occasionally we are unable to do so. Thank... More

Top Contributor
54 reviews 54 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed September 1, 2013

Hotel was pretty good. The rooms were larger than some hotels and in fact larger than neighbouring hotels to the Comfort Inn. Room was on side near homes, very quiet for frost few nights. Last evening had a dog barking in the middle of the night but that was no fault of the hotel. Room was very clean with exception... More

Was this review helpful? Yes 1
Stephanie C, General Manager at Comfort Inn, responded to this review

Hello sir, After reading your review, I am glad to know that you enjoyed your stay with us. In regards, to the shampoo, I do apologize for the confusion. I am going to speak with the staff to ensure this does not happen again. Thank you for your review and we hope to see you again soon! Stephanie Coffey General... More

Harrisonburg, Virginia
Top Contributor
61 reviews 61 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed July 30, 2013

We checked in on a Friday afternoon, construction was going on outside our room and it was loud and noisy and the equipment impeded our passage to our room. The room was very deteriorated, perhaps they are upgrading, but I think only the outside. Television was snowy, bathtub was dirty. It was not what I have come to expect from... More

Was this review helpful? Yes
Stephanie C, General Manager at Comfort Inn, responded to this review

Hello, I am deeply sorry to hear about your stay with us. We strive to have 100% Satisfaction and we clearly did not deliver this time. You are correct that we were updating the hotel and the project has since been completed. If your travels bring you back to Culpeper, I invite you to contact me directly so that I... More

Charleston, West Virginia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 25, 2013

Stayed here for our anniversary weekend and couldn't have been happier! You can tell they have been renovating, the room was very clean, new bedspreads, flat screen TV, the works. The staff was very accomodating as well as super friendly. The cable was fuzzy in our room when we checked in, and the manager immediately came up to try to... More

Was this review helpful? Yes 1

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Additional Information about Comfort Inn

Also Known As:
Comfort Inn Culpeper
Culpeper Comfort Inn
Address: 890 Willis Ln., Culpeper, VA 22701
Phone Number:
Location: United States > Virginia > Culpeper
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 hotels in Culpeper
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
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