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Comfort Inn

2.0 of 5 890 Willis Ln., Culpeper, VA 22701
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Comfort Inn
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Comfort Inn
Comfort Inn
Comfort Inn
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41 reviews from our community

Traveler rating
    10
    6
    11
    6
    8
See reviews for
8
11
4
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Long Valley, New Jersey
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed October 12, 2014

We were in town for a wedding and had booked the room through the "group" - at a "premium" price! Room had a strong unpleasant odor - they tried to cover it up with room deodorizer but it only made it worse! Asked for another room but they only had one left and it was a smoking room. Unfortunately there... More

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 8, 2014

We stayed overnight on a weekday. Pet friendly was our first priority, Choice hotel points also valued. We had a large, clean comfortable room. The staff was helpful, but I particularly liked the setting for a motel convenient to the highway. There was a gazebo, a pond to walk the dog around, and the place had a nice suburban feel.

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Richmond, VA, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed September 30, 2014

I booked a room at this hotel last minute for a wedding I was attending. The only rooms that were still available were smoking rooms, so I expected there to be a smokey odor and had to book it because I had no choice. Upon arrival, there were actually cigarette burns and food stains on the comforter. The "food" stains... More

Was this review helpful? Yes
MildedMinor, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

1 review
5 of 5 stars Reviewed September 23, 2014

We had a wonderful experience! The General Manager along with her staff were fantastic! Our room was ultra clean. The were very gracious and nice. We will definitely be back. The General Manager & staff went out of their way to make sure we were comfortable.

Was this review helpful? Yes
MildedMinor, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

Tennessee
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed September 22, 2014

The good: quiet (room 224), comfortable bed and pillows, great towels, good shower. The bad: main lamp to the room did not work, the light over the bathroom sink needed to be turned on/off 5-6 times each time before it would stay on, had to go to front desk for toilet paper as there was only about 1/10th of roll... More

Was this review helpful? Yes
MildedMinor, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More

Saint Augustine Beach, Florida
Top Contributor
186 reviews 186 reviews
43 hotel reviews
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed June 12, 2014

We were in transit so only stayed one night but this would be a nice base if we were taking in area attractions. The rooms are large and very clean. I need handicap assist and these rooms have easy to enter walk-in showers and are large enough even with a king size bed for a wheelchair. I didn't use it,... More

Was this review helpful? Yes 2
MildedMinor, General Manager at Comfort Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

massaponex
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 13, 2014 via mobile

Upon our visit back to Culpeper virginia we chose a choice hotel to eearn rewards points and stayed at the comfort inn. At 100 a night after tax we should have gone to the holiday Inn where it is newer and much nicer. We were woken the bext morning at 945 when check out is 11 by housekeeping whom she... More

Was this review helpful? Yes 1
MildedMinor, General Manager at Comfort Inn, responded to this review

Thank you so much your feedback about your stay at the Comfort Inn-Culpeper. I do apologize to hear that your stay wasn’t very pleasant with us. This comment will be share in our next staff meeting. We are also working on building a stronger customer service level with each and every guest. Hopefully you will give us another opportunity on... More

Saint David, Maine
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 27, 2014

While traveling through Culpeper our Avalanche truck had an alternator failure and had to be towed from the inn to the local Cheverolet dealer. Our host and general manager, Mildred Minor went above and beyond all expectations in assisting us. It was the first week of January 2014 and the weather had turned extremely cold. She made sure we had... More

Was this review helpful? Yes 2
MildedMinor, General Manager at Comfort Inn, responded to this review

Thanks for the insight of you stay at the Comfort Inn Culpeper. I am very pleased that your enjoyed your stay here with us. It is unforturnate that you had car trouble, but Im pleased that the hospitality that myself and the staff showed you made you feel welcomed. It is guest like you that makes our job that much... More

Bristol, Virginia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 25, 2014

I called last night with a slightly complicated reservation and Amanda handled my situation both professionally and personally. Again this morning I was equally impressed with the staff. Very well trained and confident. Knowing that she would be there to take care of my friend gave me a sense of comfort and relief.

Was this review helpful? Yes 2
MildedMinor, General Manager at Comfort Inn, responded to this review

Thank you for your wonderful compliment in regards to your recent experience of our customer service skills. We strive our best to provide each customer with the best service they deserve. I am glad that Amanda was able to provide you with just that, personally and professionally. Our team strives to welcome each guest with comfort of their stay. More

Ruckersville, Virginia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 26, 2014 via mobile

We live in a 30 foot camper and after dealing w/ the cold weather we wanted to stay somewhere warm and we found it ! The room was very clean, the bed was soft and WARM the shower was hot. The lady at the front desk was friendly and helpful. Thanks for a awesome nite of warmth.

Was this review helpful? Yes 3
MildedMinor, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to comment on your recent stay at the Comfort Inn Culpeper. I was very happy to hear that you were provided great service by our Guest Service representative as well as clean and comfortable room. We strive to provide the best service and I'm glad to hear that our service was recognized. More

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Additional Information about Comfort Inn

Address: 890 Willis Ln., Culpeper, VA 22701
Phone Number:
Location: United States > Virginia > Culpeper
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 49
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Also Known As:
Comfort Inn Culpeper
Culpeper Comfort Inn

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