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BEST WESTERN Mountain View

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820 East Madison Street, Covington, VA 24426
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Best prices for: 1 room 1 guest
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BEST WESTERN Mountain View
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BEST WESTERN Mountain View
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138 reviews from our community

Traveler rating
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    33
    33
    30
    21
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for BEST WESTERN Mountain View
See the most recent reviews
Glendale, New York
Top Contributor
57 reviews 57 reviews
25 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed October 12, 2014

All hotels in Eastern VA along I-81 were booked solid due to "Parents weekend" At various colleges. Desperately needing a place to sleep I began calling all the hotels along our route to West Va. This hotel bailed us out. It's a basic hotel good clean (For the most part) rooms beds were a little too firm but we were... More 

Was this review helpful? Yes 1
CovingtonLodging, Guest Relations Manager at BEST WESTERN Mountain View, responded to this review

Dear Guest, We were glad to help you out! We definitely know how quickly a hotel can get booked for Parents Weekend! Thank you for your kind words during your review! We truly appreciate your patronage to our hotel and hope that on your next journey, while passing through Covington, VA, that you will again choose to stay with us!... More 

Columbus, United States
1 review
5 of 5 stars Reviewed September 29, 2014

The addition of a full service restaurant at this hotel was very convenient and provided and excellent value. The room and interior were very nice. We drove past the entrance which is very close to the highway exit. We found it convenient and very comfortable after a long day of driving.

Review collected in partnership with Best Western

Was this review helpful? Yes
CovingtonLodging, Guest Relations Manager at BEST WESTERN Mountain View, responded to this review

Dear Guest, Thank you for such kind words! We are working very hard and upgrading our hotel as I type! We hope that on your next visit through Covington, VA that you will once again patronize our hotel! Sincerely, Cary Linkswiler More 

Frederick
Top Contributor
543 reviews 543 reviews
66 hotel reviews
293 helpful votes 293 helpful votes
2 of 5 stars Reviewed September 29, 2014

We booked here after taking an all day excursion on the Cass Railroad (separate review) and I couldn't face driving another 4-5 hours. I had booked the original reservation online and printed out the confirmation number as I usually do in case of any discrepancy, and it's a good thing I did this time. The woman on duty told me... More 

Was this review helpful? Yes
CovingtonLodging, Guest Relations Manager at BEST WESTERN Mountain View, responded to this review

Dear Guest, After reading your review, I sincerely apologize for the way that your situation was handled! We have been working over the last few months to improve our hotel and bring it up to date! Although it may have been unsatisfactory to your stay, we pride ourselves on welcoming pets into our facility and have designated rooms for guests... More 

Travelers are raving about these Covington hotels

Williamsburg, Virginia
2 reviews
2 of 5 stars Reviewed September 23, 2014

My sheets had dirt and spots on them. The hotel night club took priorirty over the hotel guest. The music had thumping bass so loud I had to turn the TV up to the loudest setting to hear it. Night auditor was rude.

Review collected in partnership with Best Western

Was this review helpful? Yes
CovingtonLodging, Guest Relations Manager at BEST WESTERN Mountain View, responded to this review

Dear Guest, We are sorry that you were not satisfied with our hotel during your stay in Covington, VA! We have taken your information and have notified the appropriate departments. We are working hard to ensure that every guest that stays with us, leave satisfied! We hope that you will give us another chance to prove that during your next... More 

mechanicsville, maryland, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 11, 2014

This Best Western is nessled in the mountains and has a beaufiful view. It has easy access off of interstate 64 and has real easy re-entry to interstate 64. It has a beaufiful courtyard. The staff was very friendly and helpful in getting me the type room that I wanted. I would recommend this as a must stay place when... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
CovingtonLodging, Guest Relations Manager at BEST WESTERN Mountain View, responded to this review

Dear Guest, Thank you so much for your review! You are correct, this area is absolutely gorgeous when the leaves are turning...I personally cannot wait! We look forward to your next trip through Covington, VA and hope that your visit with us next time, is even greater! Thank you, Cary Linkswiler More 

Alexandria, Virginia
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed September 4, 2014

Stayed on a Sunday night, no noise. Comfortable, spacious room with plenty of electrical outlets and a fine wifi connection. Good, hearty breakfast buffet. Had a room at the rear--likely the quietest place.

Was this review helpful? Yes
CovingtonLodging, Guest Relations Manager at BEST WESTERN Mountain View, responded to this review

Dear Guest, Thank you for your kind review of our hotel! We look forward to seeing you in the future! Thanks again, Cary Linkswiler More 

Chesapeake, Virginia
Senior Contributor
25 reviews 25 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed September 2, 2014

The only good thing I can say about this place is the bed was comfortable. The room could have been cleaner. The bathtub/shower was slick as ice - the first shower I had to put a towel down on the bottom to keep from falling. We did get a rubber mat after we requested one. A friend was drying her... More 

Was this review helpful? Yes 1
CovingtonLodging, Guest Relations Manager at BEST WESTERN Mountain View, responded to this review

Dear Guest, Thank you for your review of our hotel! We do notice some of the inconveniences that you encountered and have taken measures to resolve those issues! We hope that in our effort to improve the quality of our hotel, you will find you way back through Covington, VA and at our hotel! Thank you, Cary Linkswiler More 

Senior Contributor
49 reviews 49 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 27, 2014

The price is too much for the quality but when you're traveling with a pet you take what you can get. On a good note, the front desk clerk was very pleasant and helpful. It did not look like the housekeepers took much pride in making the beds but it was comfortable. The restaurant on the other hand is just... More 

Was this review helpful? Yes
CovingtonLodging, Guest Relations Manager at BEST WESTERN Mountain View, responded to this review

Dear Guest, Thank you for your review of this hotel. We are glad to offer your pet a place to stay during your travels, as we know that our furry friends are as much of a persons family as their own children! We do hope you will join us again on your next visit through Covington, VA. Thank you, Cary... More 

San Antonio, Texas
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 20, 2014

We had an unfortunate experience with the night time check in lady and the male front desk clerk during our stay at this hotel. Assistant Manager Joanne Trent listened to my concerns and took care of my problem with great care. If I have the opportunity to stay there again, I would, only because I know if I have any... More 

Was this review helpful? Yes 1
CovingtonLodging, Guest Relations Manager at BEST WESTERN Mountain View, responded to this review

Dear Guest, Thank you so much for your review, I know that Joann did a wonderful job taking care of you, and she is definately an asset to our hotel community. Again, we thank you for your patronage and look forward to your next travels through Covington, VA. Thank you, Cary Linkswiler More 

Covington, United States
1 review
2 of 5 stars Reviewed August 18, 2014

Too noisy and unapologetic. Spoke to the front desk who stated that they had received many complaints about the bar and the Friday and Saturday evenings and the very loud bass that actually caused my bed to vibrate. No one really seemed to care. Would never stay there again for a Friday and Saturday night visit.

Review collected in partnership with Best Western

Was this review helpful? Yes
CovingtonLodging, Guest Relations Manager at BEST WESTERN Mountain View, responded to this review

Dear Guest, We thank you for your review of our hotel and have taken note as to the inconvienences that you encountered during your stay! Please know that we are working on sound-proofing the lounge so that our guests will have a more comfortable stay during their time here at Best Western Mountain View. Thank you, Cary Linkswiler More 

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