We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Mountain View

2.5 of 5 820 East Madison Street, Covington, VA 24426
Hotel website
Hotel deals
Special Offer
Stay 2 & Earn a Reward
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
BEST WESTERN Mountain View
Professional photos View all
Browse nearby
BEST WESTERN Mountain View
Write a Review

130 reviews from our community

Traveler rating
    20
    32
    30
    28
    20
See reviews for
39
39
9
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (130)
  • Mar-May only
    (20)
  • Jun-Aug only
    (52)
  • Sep-Nov only
    (39)
  • Dec-Feb only
    (19)
All months
Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Honestly, the hotel scene is Covington is extremely sparse. It gets even harder when only TWO of the hotels within 10 miles allow pets :( Thankfully, Best Western let us bring our four legged girl along with us. So the Pros: It was me, my girlfriend, and her two sisters all in a suite with two full sized beds on... More 

Was this review helpful? Yes 1
Princeton, Indiana
2 reviews
1 of 5 stars Reviewed 3 weeks ago

My wife and I was very tired since we drove all the way from Illinois. We wanted to stop and regroup. The front desk clerk was nice but the hotel was the worst I have ever encountered by Best Western. I was not aware of the poor quality as outside room doors. Dusty, bed had hair, room was very cold... More 

Was this review helpful? Yes
CovingtonLodging, Front Office Manager at BEST WESTERN Mountain View, responded to this review

Dear Guest, We are sorry that your experience here at Best Western Mountain View was not up to par! We have been working really hard to upgrade all of our guest rooms, and we truly do take the cleanliness of a room seriously! I can assure you that the housekeeper did not intentionally knock on your door, but I will... More 

Travelers are raving about these Covington hotels

Appomattox, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Gotta be honest, the hotel choices in Covington are pretty limited. I've stayed at the Best Western Mountain View several times over the last 15 or so years. Although I don't get to the Covington area very often, Best Western Mountain View is my hotel of choice in Covington.

Review collected in partnership with Best Western

Was this review helpful? Yes
CovingtonLodging, Front Office Manager at BEST WESTERN Mountain View, responded to this review

Dear Guest, Thank you for such a nice compliment to our hotel! We enjoy having you as our guest and look forward to seeing you the next time you are traveling through Covington, VA. Thanks again, Cary Linkswiler More 

Navarre, United States
1 review
4 of 5 stars Reviewed January 4, 2015

Found the hotel staff to be very helpful. The property is pet friendly and there are a number of dining options and points of interest nearby. Upon first arrival, entry to property is somewhat clumsy due to geographic location, but from that point on no problem. We stayed three nights and actually found the location convenient. Will stay there again... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
CovingtonLodging, Guest Relations Manager at BEST WESTERN Mountain View, responded to this review

Dear Guest, Thank you for such a positive review of our property! We are working very hard to improve what needs improving and its with guests like you that we find we are doing an okay job at getting the improvements done! Thank you, Cary Linkswiler More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 31, 2014

My family stayed at this hotel following an unplanned trip to the Midwest for a funeral (because no one in our family can die unexpectedly anytime other than right before the holidays, evidently.) Barely making our way eastbound through West Virginia on a bottle of Peptobismal and a prayer thanks to a lovely gastro-bug, we made it to Covington and... More 

Was this review helpful? Yes
CovingtonLodging, Guest Relations Manager at BEST WESTERN Mountain View, responded to this review

Dear Guest, Thank you for your recent review of our property! We appreciate all reviews as they help us decided where our hotel needs improvement! We just received new furniture for the rooms last week,as well in the last 6 months, have upgraded almost everything in the guest room, with our flooring next on the list! I apologize for the... More 

Alexandria, United States
1 review
4 of 5 stars Reviewed December 26, 2014

Nice place, friendly staff. Lots of noise in parking lot from other guests or locals. Not much area for pets to exercise or do business. In walking distance to fast food or short drive to restaurants. Would stay again.

Review collected in partnership with Best Western

Was this review helpful? Yes
CovingtonLodging, Guest Relations Manager at BEST WESTERN Mountain View, responded to this review

Dear Guest, Thank you for taking the time to review our hotel! We noticed your comment about Pet Space and I will work towards making that a priority once the weather warms up here! We hope to see you back here in the future! Thank you, Cary Linkswiler More 

Arlington, United States
1 review
4 of 5 stars Reviewed December 1, 2014

The hotel, while dated, is extremely clean. We were impressed with how thoroughly clean our room was. It was a king-bed non-smoking on the back of the hotel, and was also quite spacious. This hotel allows dogs, which is one of the reasons we chose it. After reading other reviews, I knew to ask for a room far away from... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
CovingtonLodging, Guest Relations Manager at BEST WESTERN Mountain View, responded to this review

Dear Guest, Thank you for your review of our hotel! We love all the positive points that you mentioned and would like to let you know that we are well on our way to our second year of upgrading our 3 year property improvement goal! I have noted your compliments as well as some of the items that you listed... More 

Galax, Va, United States
1 review
2 of 5 stars Reviewed November 7, 2014

This hotel needs a remodel very badly. Front desk staff was courteous and efficient at check-in. The Hotel appearance itself is very dated. All rooms open to the outside. My biggest issue was that my room was just getting ready to be cleaned at 7:00 PM. I had been gone all day for work. I don't know if they need... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
CovingtonLodging, Guest Relations Manager at BEST WESTERN Mountain View, responded to this review

Dear Guest, First off, I apologize for any lack on our part as a hotel! We are undergoing major upgrades to our facility that will last well into 2016 with our current focus on the guest room and now public space! I have passed your review onto the housekeeping department, as well as the restaurant staff for them to take... More 

United States
1 review
3 of 5 stars Reviewed October 21, 2014

An OK place to stay as long as you get a room away from the bar area; loud music at night. No mention that all rooms open to the outside; old style motel. Overall it met my needs for a place to stay. Since the rooms open to the outside, insects get into the room; killed 3 beetles on the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
CovingtonLodging, Guest Relations Manager at BEST WESTERN Mountain View, responded to this review

Dear Guest, Thank you for choosing Best Western Mountain View for your lodging preference during your stay in Covington, VA! We are sorry that you were not completely satisfied with your stay. I can understand your concern with having exterior entrances, and there is no easy fix to the bug solution, however, we do try and maintain them as much... More 

Lexington, VA, United States
1 review
2 of 5 stars Reviewed October 19, 2014

Like many renovated hotels, the minimum revisions to the decor have been done. However, the walls are very thin and the doors do not keep out noise either. They really should do something about the noise: insulate and/or double the drywall.

Review collected in partnership with Best Western

Was this review helpful? Yes
CovingtonLodging, Guest Relations Manager at BEST WESTERN Mountain View, responded to this review

Dear Guest, Thank you for choosing Best Western Mountain View. We are glad that you have noticed the upgrades that we have been working so diligently to even further enhance our property and are working with a three year improvement plan to do just that! We hope you will notice even more of the upgrades on your next visit through... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to BEST WESTERN Mountain View? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Mountain View

Address: 820 East Madison Street, Covington, VA 24426
Phone Number:
Location: United States > Virginia > Covington
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Mountain View 2.5*
Number of rooms: 77
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Best Western, Travelocity, Hotels.com, Priceline, Orbitz, Despegar.com, TripOnline SA and Odigeo so you can book your BEST WESTERN Mountain View reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Mountain View Hotel Covington
Best Western Covington
Covington Best Western

41 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7)
Viewed
Room/suite (1)
Viewed
Dining (2)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (34)
Viewed
Pool/beach area (3)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (7)
Viewed
Dining (2)
Viewed
Room/suite (8)
Viewed
Bathroom (1)
Viewed
Other (12)
Hotels you might also like...
Check In Check Out
Price Your Stay