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All 5 Covington hotels

BEST WESTERN Mountain View

820 East Madison Street, Covington, VA 24426
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38%
Ranked #4 of 5 Hotels in Covington
A recent review
5 of 5 stars reviewed 1 week ago
Gail M mechanicsville, maryland, United States
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114 reviews from our community

Traveler rating
    17
    26
    28
    24
    19
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Any
English first
mechanicsville, maryland, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

This Best Western is nessled in the mountains and has a beaufiful view. It has easy access off of interstate 64 and has real easy re-entry to interstate 64. It has a beaufiful courtyard. The staff was very friendly and helpful in getting me the type room that I wanted. I would recommend this as a must stay place when... More

Review collected in partnership with Best Western

Was this review helpful? Yes
CovingtonLodging, Guest Relations Manager at BEST WESTERN Mountain View, responded to this review

Dear Guest, Thank you so much for your review! You are correct, this area is absolutely gorgeous when the leaves are turning...I personally cannot wait! We look forward to your next trip through Covington, VA and hope that your visit with us next time, is even greater! Thank you, Cary Linkswiler More

Alexandria, Virginia
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 weeks ago

Stayed on a Sunday night, no noise. Comfortable, spacious room with plenty of electrical outlets and a fine wifi connection. Good, hearty breakfast buffet. Had a room at the rear--likely the quietest place.

Was this review helpful? Yes
CovingtonLodging, Guest Relations Manager at BEST WESTERN Mountain View, responded to this review

Dear Guest, Thank you for your kind review of our hotel! We look forward to seeing you in the future! Thanks again, Cary Linkswiler More

Chesapeake, Virginia
Contributor
18 reviews 18 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The only good thing I can say about this place is the bed was comfortable. The room could have been cleaner. The bathtub/shower was slick as ice - the first shower I had to put a towel down on the bottom to keep from falling. We did get a rubber mat after we requested one. A friend was drying her... More

Was this review helpful? Yes
CovingtonLodging, Guest Relations Manager at BEST WESTERN Mountain View, responded to this review

Dear Guest, Thank you for your review of our hotel! We do notice some of the inconveniences that you encountered and have taken measures to resolve those issues! We hope that in our effort to improve the quality of our hotel, you will find you way back through Covington, VA and at our hotel! Thank you, Cary Linkswiler More

Travelers are raving about these Covington hotels

Senior Contributor
39 reviews 39 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The price is too much for the quality but when you're traveling with a pet you take what you can get. On a good note, the front desk clerk was very pleasant and helpful. It did not look like the housekeepers took much pride in making the beds but it was comfortable. The restaurant on the other hand is just... More

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CovingtonLodging, Guest Relations Manager at BEST WESTERN Mountain View, responded to this review

Dear Guest, Thank you for your review of this hotel. We are glad to offer your pet a place to stay during your travels, as we know that our furry friends are as much of a persons family as their own children! We do hope you will join us again on your next visit through Covington, VA. Thank you, Cary... More

San Antonio, Texas
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

We had an unfortunate experience with the night time check in lady and the male front desk clerk during our stay at this hotel. Assistant Manager Joanne Trent listened to my concerns and took care of my problem with great care. If I have the opportunity to stay there again, I would, only because I know if I have any... More

Was this review helpful? Yes 1
CovingtonLodging, Guest Relations Manager at BEST WESTERN Mountain View, responded to this review

Dear Guest, Thank you so much for your review, I know that Joann did a wonderful job taking care of you, and she is definately an asset to our hotel community. Again, we thank you for your patronage and look forward to your next travels through Covington, VA. Thank you, Cary Linkswiler More

Covington, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

Too noisy and unapologetic. Spoke to the front desk who stated that they had received many complaints about the bar and the Friday and Saturday evenings and the very loud bass that actually caused my bed to vibrate. No one really seemed to care. Would never stay there again for a Friday and Saturday night visit.

Review collected in partnership with Best Western

Was this review helpful? Yes
CovingtonLodging, Guest Relations Manager at BEST WESTERN Mountain View, responded to this review

Dear Guest, We thank you for your review of our hotel and have taken note as to the inconvienences that you encountered during your stay! Please know that we are working on sound-proofing the lounge so that our guests will have a more comfortable stay during their time here at Best Western Mountain View. Thank you, Cary Linkswiler More

Wichita Falls, Texas, United States
Senior Contributor
33 reviews 33 reviews
30 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had no problems, unlike some of the other reviews have mentioned. Check in was quick, a sign was posted at the front desk referring to the bar band noise, so I requested a room far away. Slept great. Food at the on-site restaurant was better than most, beverages at the bar were cold and service was good. Microwave, fridge,... More

Was this review helpful? Yes
CovingtonLodging, Guest Relations Manager at BEST WESTERN Mountain View, responded to this review

Dear Guest, Thank you so much for your kind review of our hotel! We appreciate all that you have said! We look forward to your next travels through Covington, Va. Thank you, Cary Linkswiler More

Brooklyn, United States
2 reviews
2 of 5 stars Reviewed August 11, 2014

The young lady at the reception desk was new and needed time to rectify a problem at check-in but did so. Another question, about the promotion offered now, was promised to be answered but in the 2 nights we were there it was not. The hotel was unsanitary and had an odd odor. We had 2 rooms so it wasn't... More

Review collected in partnership with Best Western

Was this review helpful? Yes
CovingtonLodging, Guest Relations Manager at BEST WESTERN Mountain View, responded to this review

Dear Guest, First of all, thank you for your review! If our patrons did not leave these reviews, we would never know what we were doing wrong! We are proud to say that we are working hard to improve our hotel and our on-site restaurant, and do hope that you will visit us again on your next trip through Covington,... More

Jefferson, Pennsylvania
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 31, 2014

Could not sleep until 1:30am when the DJ stopped playing in the bar. Even with the TV and fan on and a pillow over our heads, the base reverberated through the room. When we complained and asked to be moved, the only rooms available were smoking. We made advance reservations requesting a quiet room as we had to get up... More

Was this review helpful? Yes
CovingtonLodging, Guest Relations Manager at BEST WESTERN Mountain View, responded to this review

Dear Guest, We thank you for your review of our hotel, and do take note to the problems that you listed! We apologize for the inconveniences that were presented to you during your visit and want you to know that we, as a hotel, are working hard to improve in all areas. Thank you, Cary Linkswiler More

Benton, United States
1 review
1 of 5 stars Reviewed July 29, 2014

Our rooms were not ready even though we arrived after check-in time. Because of this, we were late to a black tie event. We were told upon check-in that there is a bar in the hotel that "gets a little loud at night". I was not informed of this when I made the reservation. The hotel employee who checked us... More

Review collected in partnership with Best Western

Was this review helpful? Yes
CovingtonLodging, Guest Relations Manager at BEST WESTERN Mountain View, responded to this review

Dear Guest. Thank you so much for your review of our hotel! We are sorry that your room was not ready when you arrived! We try our best to get all guests in their rooms as soon as possible! We also apologize for any inconveinces that you encountered during your stay! We have since entered into new housekeeping procedures for... More

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Additional Information about BEST WESTERN Mountain View

Address: 820 East Madison Street, Covington, VA 24426
Phone Number:
Location: United States > Virginia > Covington
Price Range (Based on Average Rates): $$
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Also Known As:
Best Western Mountain View Hotel Covington
Best Western Covington
Covington Best Western

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