We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Mountain View

2.5 of 5
Hotel website
Hotel deals
820 East Madison Street, Covington, VA 24426
Special Offer
1,000 bonus reward points
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Professional photos
BEST WESTERN Mountain View
View Map
Add Photo Write a Review

163 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    24
    37
    41
    32
    29
See reviews for
54
43
9
27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (163)
  • Mar-May only
    (29)
  • Jun-Aug only
    (76)
  • Sep-Nov only
    (39)
  • Dec-Feb only
    (19)
All months
Richmond, United States
1 review
3 of 5 stars Reviewed 1 week ago

This hotel is older, but fairly clean. The front desk clerk was friendly. I was traveling on business, and was given a room on the 2nd floor, in the back. There was no elevator, so I had to drag my bags upstairs. I felt a little uneasy with my room facing a fence with construction equipment in it. I don't... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Mount Clare
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

One of the best breakfast bars I have ever encountered. The bar had very good service and a good selection of drinks. The hotel staff was helpful and eager to help. The restaurant menu selections were limited but the items that we sampled were very good and the serving sizes were more than enough. I would recommend this Best Western... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Marblehead, Massachusetts
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I booked two rooms at this hotel when most hotels in Lewisburg were booked up over a long weekend. It was about a 30 minute drive from the Greenbrier Airport. My room was clean and appeared to be recently renovated. The bed was comfortable, water pressure good in the shower and ac was working well. The only downside was the... More 

Was this review helpful? Yes
Plymouth, Michigan, United States
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is an old hotel. I found the smell of former smokers in our room at first. then I didn't notice it. The rooms are a good size. small bathrooms, but there is a microwave and fridge in the room. free wi-fi is a plus and also a pool on site. The hotel was good to recharge and go the... More 

Was this review helpful? Yes
Montclair, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Reasonably enjoyable experience. Rooms may have an odor, but you get used to it. Pool is nice. View is great. Breakfast buffet is worse than when I was in the Marine Corps! Will be staying there again, mainly because it is the best in town.

Review collected in partnership with Best Western

Was this review helpful? Yes
Ewing, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This hotel has an awesome view of the mountains and the pool is great. They have plenty of chairs and a lounge area. They warn guests ahead of time that the bar get noisy at night, so if this would bother you, ask for a room away from that area. The food was ok if your looking for the basics.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
austin, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

band noisy, but they did offer ear plugs. No matter where you stay, you are going to hear them til 10 two am. Breakfast vouchers were great, $7 for each person , We used them at the pizza place down the road and got 7 great sandwiches.

Review collected in partnership with Best Western

Was this review helpful? Yes
hotelsincovingtonva, Guest Relations Manager at BEST WESTERN Mountain View, responded to this review

Dear Guest, Thank you very much for staying at our hotel! We appreciate your business and we are glad that you were able to take advantage of the flexibility of our meal vouchers! Sincerely, Cary Linkswiler More 

Chesapeake, United States
1 review
1 of 5 stars Reviewed 4 weeks ago

We stayed here out of dire necessity with children and dogs while we traveled to our destination. This is an old motel that is ready to be dozed. There is mold, mildew, a bad crowd, and is in very poor condition. Housekeeping should be applauded. It was clean but you can only clean a total DUMP so much. It is... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
hotelsincovingtonva, Public Relations Manager at BEST WESTERN Mountain View, responded to this review

Dear Guest, First of all, thank you for staying at our hotel! Secondly, we are sorry that you feel the way that you do! We have been working very, very hard to upgrade and improve our facitly, and have made major improvements over the last year and a half in upgrading our guest rooms and public space! Thank you, Cary... More 

Travelers are raving about these Covington hotels

Chesterfield, Virginia, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 4 weeks ago

poorly staffed, poorly managed. condition is also poor. management will not respond to my messages for a return call. please spare yourself and go on to the next town. this is a nightmare. The restaurant will not even seat guests because they are understaffed to serve them. talk about awkward.

Was this review helpful? Yes 10
hotelsincovingtonva, Guest Relations Manager at BEST WESTERN Mountain View, responded to this review

Dear Guest, First and Foremost, I sincerely apologize if any inconveniences were caused to you during your stay! If I knew who you were, I could know how to correct and respond to the situation! Please email me at your convenience: Cary.linkswiler@gmail.com. I'm sorry, Cary Linkswiler More 

Atlanta, United States
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Our feet stuck to the floor. Enough said. But I have to say more so it will be put on TripAdvisor. Covington is a really nice city, I grew up there. I haven't been back for twenty years. It is run down now, but the mountains are amazing. Go if you get a chance, just stay somewhere else.

Review collected in partnership with Best Western

Was this review helpful? Yes 5
hotelsincovingtonva, Guest Relations Manager at BEST WESTERN Mountain View, responded to this review

Dear Guest, We are sorry that your stay with us was less than pleasant! We would like you to know that we are already in the process of upgrading all of our guest room floors from carpet to wood flooring, which should alleviate some of the problems when dealing with carpet! We do hope that you will give us another... More 

Questions? Get answers from hotel staff and past guests. Ask a question

18 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7)
Viewed
Dining (2)
Viewed
Room/suite (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Hotel & grounds (1)
Viewed
Other (10)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Covington
1.9 mi away
Quality Inn Covington
Quality Inn Covington
#4 of 5 in Covington
3.5 of 5 stars 48 reviews
17.0 mi away
The Omni Homestead Resort
The Omni Homestead Resort
#1 of 2 in Hot Springs
4.0 of 5 stars 3,051 reviews
0.2 mi away
Holiday Inn Express Covington
Show Prices
Show Prices
Show Prices
4.9 mi away
Oak Tree Inn Low Moor
Oak Tree Inn Low Moor
#1 of 1 in Low Moor
4.5 of 5 stars 25 reviews
18.3 mi away
Village Inn
Village Inn
#2 of 2 in White Sulphur Springs
3.5 of 5 stars 33 reviews
8.3 mi away
Hill Crest Bed & Breakfast
Hill Crest Bed & Breakfast
#1 of 4 in Clifton Forge
5.0 of 5 stars 14 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay