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America's Best Value Inn

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908 Valley Ridge Rd, Covington, VA 24426-6348 (Formerly Covington Knights Inn)
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25 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    1.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Was one of the worst places I ever stayed at, a warning to everyone drive to the next exit this place should be condemned. Got the room after midnight got to room no toilet paper in room, no knobs in shower called front desk said bring toilet paper right down , Didn't show up finally fell asleep , had to... More 

Was this review helpful? Yes 1
Covington, Virginia
1 review
4 of 5 stars Reviewed June 11, 2015

Very Friendly and Helpful Staff, Clean Rooms, Cold AC right off the freeway so convenient to get to. Refrigerator and Microwave in room, Flat screen TV parking right in from of room. This is one of the better Americas Best Value Hotels I have stayed in

Was this review helpful? Yes
abvicovington, Guest Relations Manager at America's Best Value Inn, responded to this review

Dear Guest, Thank you for your recent review of our hotel! We appreciate all the great feedback that our guests leave us, as well as the wonderful compliments! Thank you, Cary Linkswiler More 

1 review
1 of 5 stars Reviewed May 30, 2015 via mobile

Upon entering at first glance the room was descent. Until further examining after only being in there fifteen minutes my nephew had seven, SEVEN!, BUG BITES ON HIM!, I'm not an exterminator but I flipped the mattresses over and couldn't see any bugs, until I'm laying on the bed and next to me is a bug, there were a few... More 

Was this review helpful? Yes
abvicovington, Public Relations Manager at America's Best Value Inn, responded to this review

Dear Guest, Thank you for your review of our hotel! We are sorry that your stay was not 100% satisfactory! We are working hard to improve all areas of inconvenience that you had mentioned in your review! Thank you, Cary Linkswiler More 

Travelers are raving about these Covington hotels

Newcastle, Australia
Level Contributor
210 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
3 of 5 stars Reviewed November 19, 2014

We had had a pretty awful day and so we were just looking forward to a comfy bed, a cool room and somewhere nice to eat. The attendant at the desk was less than helpful in fact downright rude. When we finally found our room the a/c had not been turned on in anticipation of our stay (had been booked... More 

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Wytheville, Virginia, United States
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed November 12, 2014

The whole place smelled like a sewer! Carpeted floors in bathrooms...yuck. Needs updated for sure! Truck broke down so we had to walk everywhere free breakfast was at a neighbor hotel up the road so we had to walk. The front desk woman was nice. But we first got there and there was a sign to call for assistance as... More 

Was this review helpful? Yes 1
Chapel Hill, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 15, 2014

I have not written a review on this site before, but I have benefitted from many reviews from others, and so here is my effort to help my fellow travelers avoid an awful choice. I should add that the reason I booked this hotel is that I was late on the road and had few options available to me at... More 

Was this review helpful? Yes 3
abvicovington, Guest Relations Manager at America's Best Value Inn, responded to this review

Dear Guest, Thank you for your review of our hotel! We are sorry that your experience with us was less than satisfactory! We are working hard to ensure that all guests who stay here are 100% satisfied with us at all times! Sincerely, Cary Linkswiler More 

Silver Spring, Maryland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 3, 2014

Hard to imagine a worse place to stay. Wasp nest in door, spider webs over bath tub, head board fell off wall at bedtime. Told it was nonsmoking, but rank odor and ash trays in room. If there was any other option (including camp ground) we could have stayed, we would have. I will never stay at an America's Best... More 

Was this review helpful? Yes 2
abvicovington, Guest Relations Manager at America's Best Value Inn, responded to this review

Dear Guest. We are sorry that your stay at our facility was not up to your expectations! We sincerely apologize, and are working hard to ensure that all guest rooms are 100 percent satisfactory! Sincerely, Cary Linkswiler More 

Sendai
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed February 21, 2014 via mobile

I chose this to have 2 adjoining rooms and decent price. It was recommended by the Best Western nearby, (and breakfast for this place is at the Best Western). I was warned 'not fancy, but clean'. I would have been fine with that; just needed a comfortable place to sleep. It looked like floors had not been vacuumed, heat/air didn't... More 

Was this review helpful? Yes 1
abvicovington, Guest Relations Manager at America's Best Value Inn, responded to this review

Dear Guest, I am extrememly sorry for the condition that ou found your room in and would like you to know that we have been working diligently to clean and maintain all of the rooms here at America's Best Value Inn! We hope on your next trip through Covington, VA, that you will give us another chance! SIncerely, Cary L More 

Fredericksburg, Virginia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed January 20, 2014

I have come to realize that this ABVI facility is not the best of the bunch, as I have had some issues regarding room cleanliness and upkeep in the past which I have reported to building management, however, I was aghast at the conditions of the room that I entered on my most recent visit. I have only a few... More 

Was this review helpful? Yes 3
abvicovington, Guest Relations Manager at America's Best Value Inn, responded to this review

Dear Guest! I am sorry that you experienced such disatisfaction with our room when you were our guest! We have been deeply cleaning all rooms in hopes that your next visit through Covngton, VA will be a pleasant on! Sincerely, Cary L More 

Gloucester, Virginia, United States
1 review
1 of 5 stars Reviewed October 11, 2013

Horrible stay. Bed bugs. Terrible customer service. You cannot imagine the effort to clean and eradicate your possession and the feeling of having bugs all over your body. Avoid like the plague. Terrible experience. manager and corporate would not help in any way and would not refund our money even through we were forced to find another hotel. Absolutely the... More 

Was this review helpful? Yes
abvicovington, Guest Relations Manager at America's Best Value Inn, responded to this review

Dear Guest, We are so sorry for the inconviences that occurred to you during your stay here at our hotel! We can assure you that we have monthly exterminator visits. Sincerely, Cary L More 

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