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Holiday Inn Express Covington

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701 Carlyle Street, Covington, VA 24426
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1 room 1 adult
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Holiday Inn Express Covington
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70 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Covington
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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 25, 2013 via mobile

Not as bad as expected based on other reviews. Check in was quick, staff polite, room clean, everything worked, no complaints. I am a fairly picky traveler and am hard to impress, so I am impressed that I was impressed :-) Covington is a little off the beaten path, but has an old industrial charm. Meadwestvaco (paper mill) and outdoor... More 

Helpful?
Thank Ufito18
IHGCare, Guest Relations Manager at Holiday Inn Express Covington, responded to this review

Dear Ufito18, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise. Sincerely, Orlando A. Case Manager IHGCare More 

Lancaster, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 24, 2013

While the comfort of the room was okay, the cleaning staff must rush through their jobs because this hotel is only superficially clean. If a hotel is not clean, it's not worth the money, especially over $150/nt.

Helpful?
1 Thank Mdunk44
IHGCare, Guest Relations Manager at Holiday Inn Express Covington, responded to this review

Dear Mdunk44, Thank you for writing a review about your recent stay with us. It is good to know you like our comfortable rooms. However, I am sorry the housekeeping service you received was less than satisfactory. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next... More 

Travelers are raving about these Covington hotels

Nashville, Tennessee
Level Contributor
123 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed April 23, 2013

I've stayed in Covington every year for the past 3 years to work at the paper mill. And I and the guys I work with prefer to stay here. This hotel has a great location off the highway. There is not too much of a fitness center here. They serve the standard Holiday Inn Express breakfast, nothing special. Because of... More 

Helpful?
2 Thank RamblingManTN
IHGCare, Guest Relations Manager at Holiday Inn Express Covington, responded to this review

Dear RamblingManTN, Thank you for providing us with a very considerate review and thank you for staying with us. It is nice to know that you liked our location. My apologies for the inconvenience you experienced specifically with the room condition. We take all comments into consideration and welcome any opportunity to improve. If there is anything you need next... More 

Bella Vista, Arkansas
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed March 17, 2013 via mobile

This motel is definitely showing signs of it age. We stayed one night. The room had an OK bed but the pillows were lumpy like very old washed polyester fill. Everything in bathroom worked even though there were serious signs of aging like cracks in the sink. The breakfast was marginal with what tasted like powdered eggs and under cooked... More 

Helpful?
Thank fspandorf
IHGCare, Guest Relations Manager at Holiday Inn Express Covington, responded to this review

Dear fspandorf, Thank you for taking the time to your review. We apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We have taken note of your valuable comments and will use these... More 

Fullerton, CA
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 3, 2013

We stayed here one night on our way back from the Homestead. It was a nice standard Holiday Inn Express hotel. We had a good night rest. Front desk was very accomodating and nice. Overall a pleasant stay

Helpful?
Thank hotmamma110
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed February 25, 2013 via mobile

We were in town for a funeral and did not want to impose on family. My husband is from Covington and knows the area well. The hotel is clean and an average at best Holiday Inn Express. I moved the coffee maker to put toiletries there and there was hair on the counter. All of the furniture, tv, clock, and... More 

Helpful?
1 Thank Page M
IHGCare, Guest Relations Manager at Holiday Inn Express Covington, responded to this review

Dear Page M, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received poor service from housekeeping which was unacceptable. We will address this point. We are confident the necessary adjustments will be made, in order to ensure complete guest satisfaction. We hope you give... More 

Atlanta, Georgia
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed December 18, 2012

I've stayed here on and off over the past year, doing work for the nearby paper mill. I've stayed at two other hotels in town when this was full, and both times, i've called them every day to try to get in here if someone left or cancelled. Its a standard Holiday Inn Express, nothing special, and kind of expensive... More 

Helpful?
Thank Michael S
Sterlington, Louisiana
Level Contributor
79 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed November 5, 2012

This place meets all of the standards you would expect from a Holiday Inn Express. The staff is friendly, rooms are clean and the normal breakfast. It is right off the Interstate and easy to find. If you like pizza Cucci's pizza is close by.

Helpful?
Thank powerplantop
Huntingdon, Pennsylvania
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed October 16, 2012

We stayed here one night and very nice. The front desk staff was very friendly and the room was very clean. Only thing we noticed was the bathtub was dripping a little but nothing that keep us awake or anything. Very nice nights sleep and the breakfast in the morning was good. Personally, I feel the price was a little... More 

Helpful?
Thank rann s
Cambridge, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 7, 2012

I liked the stay at this Hotel. it was very neat. The Indoor Swimming Pool water was warm enough to swim. The Breakfast was very good. I liked the Cinnamon Rolls breakfast... The Hotel staff was friendly. Its very near to the free way on the I64

Helpful?
Thank Srikanth N
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