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Holiday Inn Express Covington

2.5 of 5 701 Carlyle Street, Covington, VA 24426
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Holiday Inn Express Covington
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Holiday Inn Express Covington
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56 reviews from our community

Traveler rating
    14
    17
    14
    4
    7
See reviews for
18
5
4
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Green Bay, Wisconsin
Senior Contributor
49 reviews 49 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed at the Holiday Inn Express in Covington, VA just before Christmas, 2014 and found it to be clean and quiet with a nice hotel room, beds, bathroom. Breakfast was also a plus. We would stay here again, and have stayed previously. Recommend it.

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Contributor
15 reviews 15 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 17, 2014

Yes it smells like a paper factory mill in Covington because of course there is a paper factory mill in Covington...loved this hotel indoor pool and jacuzzi..beds always comfy with the firm and soft pillows....love the intercontinental breakfast..great staff and excellent attitudes

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Florida
Contributor
13 reviews 13 reviews
7 hotel reviews
4 of 5 stars Reviewed November 10, 2014

ok look its a nice room with a nice breakfast but oh the bathroom is so nice not one bug the internet is pretty good a little slow they have good channels your not waisting your money at all its fine its the best for you

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Moon Township, Pennsylvania
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 28, 2014

Got this last minute, very pleasant staff, very well kept, room clean , quiet, and pleasant. Breakfast was hot and well attended. Would recommend this for an overnight stop. Carefully of smell in the morning from the factory, not the hotels fault

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Richlands, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 7, 2014

My husband and I needed good place to stay after leaving the West Virginia State Fair so I reserved a room a week before even if it was 30 miles out of the way. I know I can always rely on one of my favorite hotels, they are always clean, their beds are always the best. I didn't have any... More 

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 4, 2014

Hotel is absolutely horrible, needs sold to motel 8. Rooms stink, very outdated, heat/ac doesn't work. Very disappointed IHG!!!!! Called front dear for 10 minutes straight no answer, go to front desk and waited 15 additional minutes for someone, I'm leaving!!!!

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Covington, responded to this review

Dear SemperFi0311, Thank you very much for your recent stay with us. I am deeply sorry we fell below your expectations. Our hotel is very proud of its level of service, cleanliness and quality of product and for this reason your comments are very troubling and will certainly be looked into. I’d like to obtain some additional details regarding your... More 

Fort Campbell, Kentucky
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 22, 2014 via mobile

We checked in and the girl at the desk was so sweet! We got a double bed room, and it was very nice. Super clean and comfy. The bathroom was also very clean and stocked nicely with shampoos and such. The breakfast was delicious. I would absolutely recommend staying here! The quality for the price you pay is great.

Was this review helpful? Yes 2
Wisconsin
Top Contributor
83 reviews 83 reviews
29 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 2, 2014

We stayed here 2 nights in February 2013. Slim-pickin's in this neck of the woods, but we were pleasantly surprised with our choice. The staff was extremely friendly, the hotel was quiet (keep in mind it's ON an interstate), the breakfast selection was great! Usual fast-foods near by, as well as a few chain restaurants. Hotel was clean, with great... More 

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Ga
Top Contributor
92 reviews 92 reviews
17 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed January 19, 2014

The reviews of this hotel seem a little harsh to me. We found the propety to be clean and relatively trouble free. The running toilets and through the wall HVAC were irritants but expected at this price point. The property has been renovated recently and appears fresh inside and out. The food quality was much better than any of the... More 

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Courtney B, Guest Services Representative at Holiday Inn Express Covington, responded to this review

I would like to thank you for wonderful comments you posted regarding our Holiday Inn Express in Covington, Virginia. We take pride in our hotel and I am glad we met your expectations. Our staff at Covington is one of the friendliest you will find. Thanks for visiting. More 

Rocky Mount, Virginia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed October 16, 2013

Checked in tonight and had to go to three different rooms before one was acceptable. By acceptable meant cleaned and free of odors. Way overpriced for the quality. The heaters are old and also there is nothing else in this area to attract.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Covington, responded to this review

Dear JEB985 , Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in... More 

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Additional Information about Holiday Inn Express Covington

Address: 701 Carlyle Street, Covington, VA 24426
Phone Number:
Location: United States > Virginia > Covington
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Covington 2.5*
Number of rooms: 63
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Also Known As:
Holiday Inn Express Covington Hotel Covington
Holiday Inn Covington
Covington Holiday Inn

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