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Holiday Inn Express Covington

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701 Carlyle Street, Covington, VA 24426
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Holiday Inn Express Covington
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Holiday Inn Express Covington
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59 reviews from our community

Traveler rating
    14
    19
    15
    4
    7
See reviews for
20
6
4
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Williamsburg, Ohio
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel was very nice,clean...spacious rooms...the staff was super friendly...But the free breakfast wasn't very good....the small carton of milk...was more like cottage cheese...CHUNKY....glad I only took a sip...the scrambled eggs were ok...but the sausage gravy for the biscuits....wasnt very good...BLAND!

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Lexington, Virginia
Top Contributor
134 reviews 134 reviews
22 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I thought the price was a bit high for a hotel in this area, but the accommodations were very good. We had a clean, comfortable room, nice TV, heat worked great, and it all came with a decent hot breakfast including scrambled eggs, biscuits and gravey, and the usual assortment of breads, pastries, cereal and fruit. The free internet was... More 

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Oakville, Canada
Top Contributor
55 reviews 55 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed December 23, 2014 via mobile

I stay in 5-6 (or more) different Holiday Inn Express locations in the average year so I know what to expect. This location was on the low end of the scale. Nothing terrible but a little worn and tired. It was also the only time I have ever been charged more than my reservation rate. They fixed it when I... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Covington, responded to this review

Dear Glenncca, Thank you for taking the time to review our property. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. I am sorry to hear that you were not satisfied with the location and front office services. Please accept our sincere apologies for any inconvenience... More 

Green Bay, Wisconsin
Top Contributor
64 reviews 64 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 23, 2014

Stayed at the Holiday Inn Express in Covington, VA just before Christmas, 2014 and found it to be clean and quiet with a nice hotel room, beds, bathroom. Breakfast was also a plus. We would stay here again, and have stayed previously. Recommend it.

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Senior Contributor
37 reviews 37 reviews
8 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed November 17, 2014 via mobile

Yes it smells like a paper factory mill in Covington because of course there is a paper factory mill in Covington...loved this hotel indoor pool and jacuzzi..beds always comfy with the firm and soft pillows....love the intercontinental breakfast..great staff and excellent attitudes

Was this review helpful? Yes 1
Florida
Contributor
13 reviews 13 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 10, 2014

ok look its a nice room with a nice breakfast but oh the bathroom is so nice not one bug the internet is pretty good a little slow they have good channels your not waisting your money at all its fine its the best for you

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Moon Township, Pennsylvania
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 28, 2014

Got this last minute, very pleasant staff, very well kept, room clean , quiet, and pleasant. Breakfast was hot and well attended. Would recommend this for an overnight stop. Carefully of smell in the morning from the factory, not the hotels fault

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Richlands, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 7, 2014

My husband and I needed good place to stay after leaving the West Virginia State Fair so I reserved a room a week before even if it was 30 miles out of the way. I know I can always rely on one of my favorite hotels, they are always clean, their beds are always the best. I didn't have any... More 

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 4, 2014

Hotel is absolutely horrible, needs sold to motel 8. Rooms stink, very outdated, heat/ac doesn't work. Very disappointed IHG!!!!! Called front dear for 10 minutes straight no answer, go to front desk and waited 15 additional minutes for someone, I'm leaving!!!!

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Covington, responded to this review

Dear SemperFi0311, Thank you very much for your recent stay with us. I am deeply sorry we fell below your expectations. Our hotel is very proud of its level of service, cleanliness and quality of product and for this reason your comments are very troubling and will certainly be looked into. I’d like to obtain some additional details regarding your... More 

Travelers are raving about these Covington hotels

Fort Campbell, Kentucky
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 22, 2014

We checked in and the girl at the desk was so sweet! We got a double bed room, and it was very nice. Super clean and comfy. The bathroom was also very clean and stocked nicely with shampoos and such. The breakfast was delicious. I would absolutely recommend staying here! The quality for the price you pay is great.

Was this review helpful? Yes 2
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