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All 6 Colonial Heights hotels

Hilton Garden Inn Richmond South/Southpark

3.0 of 5 Hotel   |   800 Southpark Blvd, Colonial Heights, VA 23834
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84%
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Bernice M Macon, United States
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161 people have reviewed this hotel

Traveler rating
    87
    49
    15
    9
    1
See reviews for
44
24
14
62
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • German first
  • Any
English first
Macon, United States
1 review
4 of 5 stars Reviewed 1 week ago

Stains on carpet in room should have been cleaned before renting to hotel guests. The beds did not have bedskirts. Consequently the boxed springs and bed frames were showing which took away from the overall room appearance. The hotel lobby was very nice, though.

Review collected in partnership with Hilton Garden Inn

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Ocala, Florida
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

This stay started all wrong when my husband entered the Hilton Garden Inn only to have to stand and wait for 7 minutes while the female at the front desk continued to talk with a friend on her cell phone. FINALLY she hung up, was not pleased, based on her tone of voice and unhappy facial expressions, but she did... More

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HGISouthpark, General Manager at Hilton Garden Inn Richmond South/Southpark, responded to this review

We are extremely sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. As noted in our letter to your family, your satisfaction is very important to us and we try hard to make... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The prices are ridiculous. For instance, a double shot of bourbon costs $17 (before tip). Bring your own or go have dinner/drinks at any of the 30 restaurants in the immediate area. The lobby staff was very polite and very customer service oriented, however the night (8:30 pm) bar staff was less than enthusiastic to serve.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Hilton employees failed to complete reservation, check in, billing, check out properly and overcharged my credit card. The room was neat and basically clean, though the furniture fabric needs cleaning. I don't understand why hotels fail to have exhaust fans in the bathrooms, as rarely do I find this necessary item.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
San Antonio, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

Stayed at this hotel for a week in July 2014, from check-in to check-out our stay was very comfortable and the staff were very polite, friendly and courteous throughout. The hotel is very close to shopping and restaurants. The hotel does offer a breakfast buffet with hot and cold items at a cost of $10.95 per person, and there are... More

Review collected in partnership with Hilton Garden Inn

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Howard, United States
1 review
4 of 5 stars Reviewed July 27, 2014

The pricing for the hotel would be acceptable in downtown Richmond (barely). Although it is in Colonial Heights it is more associated with Petersburg and descriptions talk about Petersburg and Virginia State University; for this area it is overpriced. I know it is in competition with other hotels such as the Hampton and Holiday Inn which have similar pricing, but... More

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Greenlawn, United States
1 review
5 of 5 stars Reviewed July 7, 2014

The staff is sincerely concerned that you are satisfied with their service. The food was outstanding, and wine selection excellent, and over all the rooms were very comfortable. Further, this hotel is located in an area services by a shopping mall, and activities.

Review collected in partnership with Hilton Garden Inn

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Tallahassee, Florida
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 1, 2014

We were in town for a funeral. Read the previous reviews and wanted to stay here. Front desk staff never failed to greet or make eye contact upon coming or going. They accommodated all our requests as far as room, floor, extra towels, etc. We were even able to check in early without a request. The property and room were... More

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Lakewood Ranch, Florida
Top Contributor
130 reviews 130 reviews
39 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed June 27, 2014

Typical Hilton Garden Inn - clean rooms, friendly staff, average food selection, well maintained workout room, and dependable WiFi. I stay in Hilton properties upwards of 60+ nights a year and I must admit that the housekeeping staff at this Hilton Garden Inn was one of the best I've experienced. They really took their time with the room each day... More

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Senior Contributor
44 reviews 44 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 21, 2014

It's difficult to judge these kinds of places as ant different. After a while they are all plain vanilla. This place isn't much different. And since it is surrounded by shopping malls it is even more generic. But you know what to expect here. You'll be fine with this place.

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Additional Information about Hilton Garden Inn Richmond South/Southpark

Address: 800 Southpark Blvd, Colonial Heights, VA 23834
Phone Number:
Location: United States > Virginia > Colonial Heights
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Richmond South/Southpark 3*
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Also Known As:
Hilton Garden Inn Richmond South/Southpark Hotel Colonial Heights
Hilton Colonial Heights
Colonial Heights Hilton
Hilton Garden Inn Richmond South/Southpark Colonial Heights, Virginia

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
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Number of rooms
155

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  • Can tickets for local attractions be purchased at the front desk?
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  • At what time does the pool open each day?

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