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Value Place Colonial Heights

Hotel website
255 Jennick Drive, I-95 & Temple Ave, Colonial Heights, VA 23834
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Value Place Colonial Heights
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20 reviews from our community

Traveler rating
    8
    4
    3
    0
    5
See reviews for
7
1
3
8
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (20)
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    (9)
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    (5)
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    (3)
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1 review
3 of 5 stars Reviewed 1 week ago via mobile

I stayed at this extended stay on business for 3 months. It is in a nice location close to lots of stores and eataries. It has a card key entry so it's realitively safe. The mattresses are not sofT but you can buy extra foam to place underneath it. The staff is nice and helful especially MARKELL! Markel stood out... More 

Was this review helpful? Yes
Sean A, Guest Relations Manager at Value Place Colonial Heights, responded to this review

More praise for Markel! Great to hear. We also appreciate the general feedback on the room, bed, etc. Very helpful for us seeing where we are meeting guest expectations and where we can improve. We hope you'll stay with us again in the future. More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I have been staying at the value place for the past 3 months for work... And they have good staff there but one in particular is the gentleman Markell! He was the one that checked me in when I first started staying and has done nothing but help and assist when I needed something or had a concern!! He definitely... More 

Was this review helpful? Yes
Sean A, Guest Relations Manager at Value Place Colonial Heights, responded to this review

We will be sure to let Markel know he's appreciated and doing a great job. Thanks for staying with us and for the feedback. More 

Colonial Heights, Virginia
1 review
5 of 5 stars Reviewed 3 weeks ago

I checked in after driving for 6 hours and was beyond tired. Check-in was wonderful, even being tired! They employees here are delightful!! I was very impressed with how each employee knew a lot about the area, and were more than willing to help me. They suggested great places to eat and shop which was nice as I don't know... More 

Was this review helpful? Yes
Sean A, Guest Relations Manager at Value Place Colonial Heights, responded to this review

Hi, Jessa. Thanks for the kind words. We're glad we were there to help your weary self get some rest. We look forward to you staying with us again. More 

Illinois City, Illinois
Top Contributor
109 reviews 109 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The desk agent was super friendly and customer service oriented, although I only ended up staying one night he treated me as if I was going to be an extended stay customer, he even allowed me to view the room prior to paying/check-in. Secured my room after getting the "run down" about my stay. There is a charge for wi~fi... More 

Was this review helpful? Yes
Sean A, Guest Relations Manager at Value Place Colonial Heights, responded to this review

Thanks, Angel. It is great to see such a thorough review. We learn a lot from these and we know that not all guests are "aware" of extended stay hotels and how we differ from traditional/full service properties so these reviews help others, too. We hope you will stay with us again - here or at any of our nearly... More 

Petersburg va
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 12, 2015 via mobile

I suggest if you get a room be sure to get a room on the highest floor level...I rented a room for 2weeks and the people above me were so nosey that it irritated me to the point that I left early ...sounded like 3kids were up there continuously running across the floor,throwing & bouncing balls across the floor,runnimg back... More 

Was this review helpful? Yes 1
Sean A, Guest Relations Manager at Value Place Colonial Heights, responded to this review

We're sorry to hear you had noise issues (and that it has taken us so long to respond). Generally speaking we will engage with any noise complaints to first try to stop the noise and then, depending on circumstances, move guests around to reduce the noise maker's impact and/or those impacted. We apologize we were not able to do that... More 

Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 25, 2014

Kitchenette with a full sized fridge, big microwave, & a cooktop makes this a great place to stay if your going to stay for an extended period of time. Bed was comfy, room good sized. Offer smoking rooms on top floor. Staff was very nice & available around the clock.

Was this review helpful? Yes 1
Chesterfield, Virginia
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 18, 2014

Not having stayed at a Value Place before, I was impressed with the quality of this extended stay hotel. By quality I mean the staff (very friendly and helpful), rooms, location to Fort Lee and location to shopping and restaurants. Ms. Adams, the assistant manager went above my expectations in customer service! I've stayed at hotels on par with Marriott... More 

Was this review helpful? Yes 7
Chesterfield, Virginia
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 17, 2014

Value Place, affordable, clean, and convenient to shopping, restaurants, and Fort Lee Army Base. The assistant manager, Ms. Adams, provided great customer service and was very friendly and knowledgeable about the area when we had questions. She is a true professional when it comes to hospitality management. One of the best features was having the kitchen in our room. Felt... More 

Was this review helpful? Yes 8
Woodbridge, New Jersey
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 28, 2013

My husband and I travel quite a lot with our kids, so we are always looking for a nice and safe place to stay. That's what we found when we checked into Value Place. The staff was so nice, they greet you with a smile and make you feel like family. I enjoyed our 2 week stay, each time I... More 

Was this review helpful? Yes 10
Prince George, Virginia
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 3, 2013

When I checked in the staff was so amazingly nice, after we had a long ride. We came there waiting for our house to be ready on base, so we came under stressful circumstances. The room was beyond clean, it smelled so nice when I walked in. My husband and I were thrilled with the price since we couldn't afford... More 

Was this review helpful? Yes 10
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