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Comfort Suites Southpark

Certificate of Excellence
2.0 of 5
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931 South Ave, Colonial Heights, VA 23834
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Comfort Suites Southpark
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Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
MsueW Wellsboro, Pennsylvania
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120 Reviews from our TripAdvisor Community

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Traveler rating
    75
    29
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31
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44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wellsboro, Pennsylvania
Level Contributor
38 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

The woman that checked us in was GREAT! When we asked if she had any more extra plain water instead of the flavored she went and got some free of charge for us and apologized. She was AMAZING! The room was great! The bed was sooooo comfy and the pillows were pretty good.The room was spacious and really comfy. I'd... More 

Was this review helpful? Yes
ManagementTeamGM, Manager at Comfort Suites Southpark, responded to this review

Dear Guest, Thank you for telling us about your visit with us. We are pleased that you enjoyed the staff member that checked you in. We will be sure to pass that on to her. We are glad you enjoyed the room. Thank you so much for your feedback. Thank you for your time. We hope to see you again... More 

Pittsburg, Kansas
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I have seen reviews from Trip Advisors on this hotel , but ours was so different! The lady I talked to on the phone was very nice and we discussed room choices. When we got there, Porcha was so not friendly that it was overwhelming! She acted like she didn't care whether we stayed there or not. Not only did... More 

Was this review helpful? Yes
comfortaturservice, General Manager at Comfort Suites Southpark, responded to this review

Thank you for taking the time to tell us about your recent stay. We are very disappointed that your experience was less than a perfect "5".I am happy to hear that he front desk representative you initially spoke to was very friendly, and you were able to discuss all of the different room choices hat you could choose from However,... More 

Cincinnati, Ohio
1 review
5 of 5 stars Reviewed 2 weeks ago

The management and staff always great you with a smile whether you are checking in or just passing them in the hallway. Everyone is very pleasant and easy to talk to. The maid staff does an excellent job in keeping the room clean and stocked with the essentials (clean towels, toiletries, cups, etc.). I've stayed at other Comfort Suites over... More 

Was this review helpful? Yes
comfortaturservice, General Manager at Comfort Suites Southpark, responded to this review

Thank you so much for your fantastic review of our hotel! I am so happy to hear that our staff was awesome, and provided you with a WOW can do attitude! They certainly work very hard to make sure that all of our guests are well taken care of, and feel right at home when visiting. I am delighted to... More 

Athol, Massachusetts
1 review
5 of 5 stars Reviewed 3 weeks ago

I did not have the pleasure of staying at this hotel, but spoke with the staff many times. They were very kind, courteous and eager to help me with my unfortunate situation. We had planned a trip down south to visit family and were going to be traveling through this area. Shortly after we booked our room online we had... More 

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comfortaturservice, General Manager at Comfort Suites Southpark, responded to this review

Thank you so much for taking the time out of your busy schedule to write a wonderful review of our hotel! I am so happy to hear that you were impressed my staff professionalism while during your several encounters with them. We like to ensure that our guests feel welcomed from the time they initially called the hotel to reserve... More 

Kuwait
1 review
5 of 5 stars Reviewed 3 weeks ago

I had a wonderful stay at the Comfort Suites Southpark. I am completely amazed at the wonderful breakfasts provided; more than just coffee, fruit and yogurt. There were cereals, eggs with sides changing daily, waffles if you wanted them, fruit, a variety of danishes. The service in all areas were superb, not only in the room but also in the... More 

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comfortaturservice, General Manager at Comfort Suites Southpark, responded to this review

Thank you for taking the time to tell us about your recent stay. We are very thrilled that your experience was a perfect "5".We strive for excellence in all aspects of the hospitality that we provide and the special amenities are just one of the many features that we offer to our guests to make their stay not only comfortable... More 

Minneapolis, Minnesota
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We enjoyed this location so much we stayed there TWICE on our latest trip. The Suites room set-up is ideal because of the sleep sofa. This gives a family of 5 a bit more room without the need for an airbed. We stayed 2 nights on the 1st leg of our journey to visit old friends in the Dinwiddie/Colonial Heights... More 

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comfortaturservice, General Manager at Comfort Suites Southpark, responded to this review

I greatly appreciate your outstanding review! We are proud to be your preferred hotel of choice when staying in the Colonial Heights, VA. Its always a pleasure to know that our guests choose our hotel because of the location and the team members they encounter. As a team, we are well aware of what is important to guests which is... More 

Sanford, Florida
1 review
4 of 5 stars Reviewed June 1, 2015

I stayed at this hotel for 30 days and never had a problem, the rooms were clean, the staff was very friendly, and the breakfast was good. They even gave me a number to get my XBOX one connected for my entire stay. The only problem I had is with the city whom for some reason decided to have a... More 

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comfortaturservice, General Manager at Comfort Suites Southpark, responded to this review

Thank you so much for taking the time out of your busy schedule to write a wonderful review of our hotel! I am so happy to hear that you were impressed with how clean and comfortable our guest rooms were during your stay. We like to make sure that our guests feel at home when they are traveling, and I... More 

Wilmington, North Carolina
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 26, 2015

The balcony suite was a disappointment. Save your $20 per night and forego the balcony suite. The furnishings on the balcony were mid 90's plastic chairs that were gross, weathered, and I was scared to try and sit in them because they looked as though they would collapse underneath me. I mean, spend $40 per suite people and put some... More 

Was this review helpful? Yes 1
comfortaturservice, General Manager at Comfort Suites Southpark, responded to this review

Thank you for taking the time to tell us about your recent stay. We strive for excellence in all aspects of the hospitality that we provide and the special amenities are just one of the many features that we offer to our guests to make their stay not only comfortable but memorable as well. I am very sorry we failed... More 

South Hill, Virginia, United States
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 9, 2015

This hotel was very accommodating, they let me check in an hour early when I showed up early. They were very polite and the room was quite clean. I will more then likely choose them again for a quick weekend or weekday get away.

Was this review helpful? Yes
comfortaturservice, General Manager at Comfort Suites Southpark, responded to this review

Dear Ms. Liz E, thank you for your recent stay and very positive comments regarding your experience. I am thrilled to hear that you had a great experience and thank you for commenting about our hotel cleanliness, friendliness and facilities. As a team, we are aware of what is important to guests which is why we choose to go above... More 

Gettysburg, Pennsylvania
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 21, 2015

Stayed with my fiancé and son. Room was clean modern and comfy. Had a nice breakfast in the morning. Was sad I didn't have time for the pool, wish we had stayed a second night but we were just passing through for the Petersburg half marathon and 5k race. I will definetly go back again!

Was this review helpful? Yes
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