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All 6 Colonial Heights hotels

Candlewood Suites Colonial Heights

2.0 of 5 Hotel   |   15820 Woods Edge Road, Colonial Heights, VA 23834
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A recent review
3 of 5 stars reviewed 1 week ago
jamesmV8881UF New York, NY
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28 reviews from our community

Traveler rating
    6
    9
    4
    3
    6
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6
7
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9
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York, NY
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at Candlewood Suites on our way back to Annapolis MD from Charleston SC. The hotel is very nice; the staff are very friendly and helpful. 2 major caveats about staying here: -the beds are very tall. My wife has bad knees and I had to get a stepstoll so she could climb into bed -Amtrak runs right behind... More

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florida
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The nearby trains didn't bother us once inside the hotel, but the thin walls certainly did! We could hear the radio, which was on all night, from the room on one side, the TV from the other side, and the herd of elephants above us (which thankfully stopped by midnight). The room was clean, though, and the staff was pleasant... More

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IHGCare, Guest Relations Manager at Candlewood Suites Colonial Heights, responded to this review

Dear erjawa, Thank you for your recent stay with us and for reviewing our property. I am pleased to know that you found our rooms clean and our staff friendly. On the other hand, we sincerely apologize for any inconvenience the noise challenges may have caused you. We greatly appreciate your feedback as this gives us the avenue to improve... More

Waterford, Michigan
1 review
5 of 5 stars Reviewed October 11, 2014

The staff was extremely helpful and friendly. The room was clean and comfortable. I heard a couple of trains but only when I was outside of my room and even then they were not loud, they sounded like they were off in the distance definitely did NOT need earplugs as I read on other reviews. All in all, if you... More

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Albany, New York
Senior Contributor
48 reviews 48 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 7, 2014

My wife and I just made a 2 day drive from the Tampa, Florida area to upstate NY and decided to spend the night just over half way. After an internet search I found the Candlewood Suites, and their prices seemed to be the best around this region and it appeared to be a nice hotel. We arrived around 3... More

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IHGCare, Guest Relations Manager at Candlewood Suites Colonial Heights, responded to this review

Dear igolfnbird, Thank you for taking the time to provide feedback on your stay. We are pleased to see you enjoyed your time at the hotel, and look forward to serving you in the future. Sincerely, Ben J Case Manager IHGCare More

Honolulu, Hawaii
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 6, 2014

This hotel is literally less than 30 yards from a high-traffic train track. A train goes by (loudly pulling their horn) about every 30-45 minutes. On Saturdays, sometimes it is every 15 minutes. I am here for military, so this review is based on several weeks of my stay here. The train comes and goes ALL DAY and ALL NIGHT.... More

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IHGCare, Guest Relations Manager at Candlewood Suites Colonial Heights, responded to this review

Dear greesemuunkie, Thank you for taking the time to provide feedback on your stay. It is unfortunate the noise levels prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

Top Contributor
77 reviews 77 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 15, 2014

We stayed in the Candlewood Suites Hotel in Colonial Heights, VA for 2 nights. We found the location to be very convenient right off the 95 to get to and from Richmond attractions but most importantly Ft Lee. The room was clean and was spacious. Even though we stayed in a nonsmoking room it had a smoke smell to the... More

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Waterbury, Connecticut
2 reviews
4 of 5 stars Reviewed April 19, 2014

Stayed one night, last minute with a pet. Service was friendly and the room was comfortable and clean. The only criticism was as this is a pet friendly hotel, they could maintain the outside areas better and add a pet waste bag station.

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Morrisville, North Carolina
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 2, 2014

I stayed for one night on December 19. It was a steal through the hotel chain's bonus points system. I read about the trains through reviews here first, and I did get a room on the train side of the building. A few trains passed by, but they were not enough to bother me. I was particularly impressed with the... More

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Navia Q, Director of Sales at Candlewood Suites Colonial Heights, responded to this review

Dear "phm3", Thank you for taking the time to review our hotel. I am delighted that you enjoyed your stay with us, and plan to return. It is our goal for guests to find value in staying with us for one night or even one month. I'm happy to see that we delivered. We look forward to seeing you again... More

The Villages, Florida
Top Contributor
190 reviews 190 reviews
84 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed January 1, 2014

Stayed 12/31. Location is off the beaten path with little within several miles. To get to a restaurant you must get back on the freeway and go to the next exit. However, there is a McDonalds and Subway at a gas station within walking distance. A train runs immediately behind the hotel although we did not hear it overnight. Be... More

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Navia Q, Director of Sales at Candlewood Suites Colonial Heights, responded to this review

Dear "Jerry C", Thank you for reviewing your stay at our hotel. I am pleased that you found your room to be up to your standards and that your stay was an enjoyable one. One way to get to restaurants is to hop on the highway and drive two exits up, or one exit down, but another way is to... More

Colonial Heights, Virginia
1 review
5 of 5 stars Reviewed December 18, 2013

My home was damaged suddenly by a storm 6/13/13. I found myself unable to live in my home, and temporary housing was arranged by my insurance through a group called ALE. I had no idea how long I would be in the hotel, or what I would need - and I had an old cat that I needed to care... More

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Navia Q, Director of Sales at Candlewood Suites Colonial Heights, responded to this review

Dear "JW", I would like to thank you for your glowing review of our hotel. I am sorry to hear about the unfortunate circumstances that brought you to us, but I am glad that we were able to provide a comfortable place for you and your cat. Insurance companies like ALE do tend to prefer our hotel to accommodate their... More

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Additional Information about Candlewood Suites Colonial Heights

Address: 15820 Woods Edge Road, Colonial Heights, VA 23834
Phone Number:
Location: United States > Virginia > Colonial Heights
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Colonial Heights 2*
Number of rooms: 82
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Candlewood Suites Colonial Heights Virginia

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