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All 6 Colonial Heights hotels

Candlewood Suites Colonial Heights

2.0 of 5 Hotel   |   15820 Woods Edge Road, Colonial Heights, VA 23834
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A recent review
3 of 5 stars Reviewed July 7, 2014
igolfnbird Albany, New York
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25 reviews from our community

Traveler rating
    5
    9
    3
    2
    6
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4
7
5
8
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Albany, New York
Senior Contributor
48 reviews 48 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 7, 2014

My wife and I just made a 2 day drive from the Tampa, Florida area to upstate NY and decided to spend the night just over half way. After an internet search I found the Candlewood Suites, and their prices seemed to be the best around this region and it appeared to be a nice hotel. We arrived around 3... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Colonial Heights, responded to this review

Dear igolfnbird, Thank you for taking the time to provide feedback on your stay. We are pleased to see you enjoyed your time at the hotel, and look forward to serving you in the future. Sincerely, Ben J Case Manager IHGCare More

Honolulu, Hawaii
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 6, 2014

This hotel is literally less than 30 yards from a high-traffic train track. A train goes by (loudly pulling their horn) about every 30-45 minutes. On Saturdays, sometimes it is every 15 minutes. I am here for military, so this review is based on several weeks of my stay here. The train comes and goes ALL DAY and ALL NIGHT.... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Colonial Heights, responded to this review

Dear greesemuunkie, Thank you for taking the time to provide feedback on your stay. It is unfortunate the noise levels prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

Top Contributor
71 reviews 71 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 15, 2014

We stayed in the Candlewood Suites Hotel in Colonial Heights, VA for 2 nights. We found the location to be very convenient right off the 95 to get to and from Richmond attractions but most importantly Ft Lee. The room was clean and was spacious. Even though we stayed in a nonsmoking room it had a smoke smell to the... More

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Waterbury, Connecticut
2 reviews
4 of 5 stars Reviewed April 19, 2014

Stayed one night, last minute with a pet. Service was friendly and the room was comfortable and clean. The only criticism was as this is a pet friendly hotel, they could maintain the outside areas better and add a pet waste bag station.

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Morrisville, North Carolina
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 2, 2014

I stayed for one night on December 19. It was a steal through the hotel chain's bonus points system. I read about the trains through reviews here first, and I did get a room on the train side of the building. A few trains passed by, but they were not enough to bother me. I was particularly impressed with the... More

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Navia Q, Director of Sales at Candlewood Suites Colonial Heights, responded to this review

Dear "phm3", Thank you for taking the time to review our hotel. I am delighted that you enjoyed your stay with us, and plan to return. It is our goal for guests to find value in staying with us for one night or even one month. I'm happy to see that we delivered. We look forward to seeing you again... More

The Villages, Florida
Top Contributor
166 reviews 166 reviews
76 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed January 1, 2014

Stayed 12/31. Location is off the beaten path with little within several miles. To get to a restaurant you must get back on the freeway and go to the next exit. However, there is a McDonalds and Subway at a gas station within walking distance. A train runs immediately behind the hotel although we did not hear it overnight. Be... More

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Navia Q, Director of Sales at Candlewood Suites Colonial Heights, responded to this review

Dear "Jerry C", Thank you for reviewing your stay at our hotel. I am pleased that you found your room to be up to your standards and that your stay was an enjoyable one. One way to get to restaurants is to hop on the highway and drive two exits up, or one exit down, but another way is to... More

Colonial Heights, Virginia
1 review
5 of 5 stars Reviewed December 18, 2013

My home was damaged suddenly by a storm 6/13/13. I found myself unable to live in my home, and temporary housing was arranged by my insurance through a group called ALE. I had no idea how long I would be in the hotel, or what I would need - and I had an old cat that I needed to care... More

Was this review helpful? Yes
Navia Q, Director of Sales at Candlewood Suites Colonial Heights, responded to this review

Dear "JW", I would like to thank you for your glowing review of our hotel. I am sorry to hear about the unfortunate circumstances that brought you to us, but I am glad that we were able to provide a comfortable place for you and your cat. Insurance companies like ALE do tend to prefer our hotel to accommodate their... More

Washington DC, District of Columbia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 6, 2013

If you're looking for some place fancy or you're particular about your hotels, this place is not for you. However, if you're easy going about your hotels, the only real thing that's wrong with this place is its proximity to a busy rail line. The pluses? - AWESOME for dogs. The hotel is very dog friendly, has plenty of exits... More

Was this review helpful? Yes 2
Navia Q, Director of Sales at Candlewood Suites Colonial Heights, responded to this review

Dear Brandon B, I would like to thank you for your review of our hotel. We are thrilled that you found our hotel to be a great value and that you and your dog were able to comfortably enjoy your time spent here. We want our guests to consider us their home away from home, so thank you for pointing... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 14, 2013 via mobile

I couldn't ever imagine staying anywhere else now that I stayed here. It was home away from home. Most pleasant and helpful people ever. Very aafe location and I never even noticed the trains. It was a very nice place to relax after a long day out and about!!! Thank you everyone who I had the pleasure of talking to... More

Was this review helpful? Yes 1
Navia Q, Director of Sales at Candlewood Suites Colonial Heights, responded to this review

Dear VirginiaForbes, I would like to thank you for your 5-star review of our hotel. Our team is thrilled that you enjoyed your stay so much. Our amenities are designed to provide our guests with all the comforts from home, so I am glad that you found us to be well-suited for all your needs. We hope to see you... More

Richmond, Virginia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 28, 2013

This Hotel is a very nice place to stay. Very comfortable rooms. Very helpful staff. Great value. Close to highway and grocery store about 5 minutes away. Definitely plan to stay here again and will recommend to friends and family.

Was this review helpful? Yes 1
Navia Q, Director of Sales at Candlewood Suites Colonial Heights, responded to this review

Thank you so much for your kind words about our hotel. We are pleased that you had such a great stay here with us in Colonial Heights. It is important to us that guests feel comfortable and find the value in staying with us, so thank you for recognizing all that we do to keep you happy. We hope to... More

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Additional Information about Candlewood Suites Colonial Heights

Address: 15820 Woods Edge Road, Colonial Heights, VA 23834
Phone Number:
Location: United States > Virginia > Colonial Heights
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Colonial Heights 2*
Number of rooms: 82
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Also Known As:
Candlewood Suites Colonial Heights Virginia

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