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All 6 Colonial Heights hotels

Candlewood Suites Colonial Heights

2.0 of 5 Hotel   |   15820 Woods Edge Road, Colonial Heights, VA 23834
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A recent review
4 of 5 stars Reviewed January 2, 2014
phm3 Morrisville, North Carolina
  • Reviews (21)
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  • Room tips (6)
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21 people have reviewed this hotel

Traveler rating
    5
    7
    2
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    6
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
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English first
Morrisville, North Carolina
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 2, 2014

I stayed for one night on December 19. It was a steal through the hotel chain's bonus points system. I read about the trains through reviews here first, and I did get a room on the train side of the building. A few trains passed by, but they were not enough to bother me. I was particularly impressed with the... More

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Navia Q, Director of Sales at Candlewood Suites Colonial Heights, responded to this review

Dear "phm3", Thank you for taking the time to review our hotel. I am delighted that you enjoyed your stay with us, and plan to return. It is our goal for guests to find value in staying with us for one night or even one month. I'm happy to see that we delivered. We look forward to seeing you again... More

The Villages, Florida
Top Contributor
123 reviews 123 reviews
55 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 1, 2014

Stayed 12/31. Location is off the beaten path with little within several miles. To get to a restaurant you must get back on the freeway and go to the next exit. However, there is a McDonalds and Subway at a gas station within walking distance. A train runs immediately behind the hotel although we did not hear it overnight. Be... More

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Navia Q, Director of Sales at Candlewood Suites Colonial Heights, responded to this review

Dear "Jerry C", Thank you for reviewing your stay at our hotel. I am pleased that you found your room to be up to your standards and that your stay was an enjoyable one. One way to get to restaurants is to hop on the highway and drive two exits up, or one exit down, but another way is to... More

Colonial Heights, Virginia
1 review
5 of 5 stars Reviewed December 18, 2013

My home was damaged suddenly by a storm 6/13/13. I found myself unable to live in my home, and temporary housing was arranged by my insurance through a group called ALE. I had no idea how long I would be in the hotel, or what I would need - and I had an old cat that I needed to care... More

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Navia Q, Director of Sales at Candlewood Suites Colonial Heights, responded to this review

Dear "JW", I would like to thank you for your glowing review of our hotel. I am sorry to hear about the unfortunate circumstances that brought you to us, but I am glad that we were able to provide a comfortable place for you and your cat. Insurance companies like ALE do tend to prefer our hotel to accommodate their... More

Washington DC, District of Columbia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 6, 2013

If you're looking for some place fancy or you're particular about your hotels, this place is not for you. However, if you're easy going about your hotels, the only real thing that's wrong with this place is its proximity to a busy rail line. The pluses? - AWESOME for dogs. The hotel is very dog friendly, has plenty of exits... More

Was this review helpful? Yes 2
Navia Q, Director of Sales at Candlewood Suites Colonial Heights, responded to this review

Dear Brandon B, I would like to thank you for your review of our hotel. We are thrilled that you found our hotel to be a great value and that you and your dog were able to comfortably enjoy your time spent here. We want our guests to consider us their home away from home, so thank you for pointing... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 14, 2013 via mobile

I couldn't ever imagine staying anywhere else now that I stayed here. It was home away from home. Most pleasant and helpful people ever. Very aafe location and I never even noticed the trains. It was a very nice place to relax after a long day out and about!!! Thank you everyone who I had the pleasure of talking to... More

Was this review helpful? Yes 1
Navia Q, Director of Sales at Candlewood Suites Colonial Heights, responded to this review

Dear VirginiaForbes, I would like to thank you for your 5-star review of our hotel. Our team is thrilled that you enjoyed your stay so much. Our amenities are designed to provide our guests with all the comforts from home, so I am glad that you found us to be well-suited for all your needs. We hope to see you... More

Richmond, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 28, 2013

This Hotel is a very nice place to stay. Very comfortable rooms. Very helpful staff. Great value. Close to highway and grocery store about 5 minutes away. Definitely plan to stay here again and will recommend to friends and family.

Was this review helpful? Yes 1
Navia Q, Director of Sales at Candlewood Suites Colonial Heights, responded to this review

Thank you so much for your kind words about our hotel. We are pleased that you had such a great stay here with us in Colonial Heights. It is important to us that guests feel comfortable and find the value in staying with us, so thank you for recognizing all that we do to keep you happy. We hope to... More

Harleysville, Pennsylvania
Top Contributor
206 reviews 206 reviews
62 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed January 1, 2013

Clean and convenient but nothing special. Close to I 95. No breakfast of any kind. Prices are reasonable. At checkout the clerk had to call come one to get the printer to print a receipt. I would look around before settling on this hotel.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Colonial Heights, responded to this review

Dear BusdriverPhil, Thank you for taking the time to your review. We apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We have taken note of your valuable comments and will use these... More

Lutherville Timonium, Maryland
Contributor
17 reviews 17 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed August 24, 2012

I wish I would have read the reviews before booking. Got to the hotel (looked nice), room was very nice, but then I saw a letter on the desk and on top of that was a plastic bag containing two ear plugs. The letter basically said they apologize for the train. I thought, oh boy, this should be interesting. I... More

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1 review
1 of 5 stars Reviewed August 5, 2012 via mobile

I choose to stay here over the cheaper "value" hotels because I was hoping for a better experience. WRONG! When I checked in it took a few minutes for the front desk to wake up enough to help me. I had reserved a double room non smoking. When we got to the room it was one of the worst smelling... More

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Atlanta
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 5, 2012

I spent 2 weeks (3-14-12 to 4-2-12) in a two bed suite at this hotel and was very happy. I had some trepidation about staying here because of the train that runs next to the back property line. However, our room was in the front of the hotel, and I never heard the train while in our room and I... More

Was this review helpful? Yes 1
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Additional Information about Candlewood Suites Colonial Heights

Also Known As:
Candlewood Suites Colonial Heights Virginia
Address: 15820 Woods Edge Road, Colonial Heights, VA 23834
Phone Number:
Location: United States > Virginia > Colonial Heights
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #5 of 6 hotels in Colonial Heights
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Colonial Heights 2*
Official Description (provided by the hotel):
Candlewood Suites Extended Stay Hotel Colonial Heights Ft. Lee, Virginia Consider Us Home at the Candlewood Suites Extended Stay Hotel Colonial Heights - Fort. Lee, Chester, Petersburg, and Richmond, VA. The Candlewood Suites Colonial Heights Fort Lee is a member of the IHG family of brands including InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn & Staybridge Suites Hotels. Specializing in extended stays, Candlewood Suites are the perfect choice for government (per diem), project teams, training, relocation, temporary or corporate housing needs. Our Candlewood Suites hotel is centrally located at exit 58, off I-95 near I-85 & I-295; minutes from Fort Lee, Chester, Petersburg & Richmond, VA business & real estate districts. Our location offers access to Wathal Industrial Park, Meadowville Technology Park, Honeywell, Dominion Power, Phillip Morris, Dupont, SRMC, Xymid, Sunchem, Northrup Grumman, LMR, Fort Lee and Defense Supply Center. The Candlewood Suites hotel offers apartment-style suites with all the conveniences of home to suit your extended stay or short-term hotel, real estate needs. Our pet friendly hotel (fee) offers studio or one-bedroom suites featuring fully equipped kitchens, spacious living & work areas, TVs with DVD players, free high-speed, wired & wireless Internet access. Other features include Candlewood Cupboard, business center, free self-laundry facility, a fitness center & BBQ ... more   less 
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Candlewood Suites Extended Stay Hotel Colonial Heights Ft. Lee, Virginia Consider Us Home at the Candlewood Suites Extended Stay Hotel Colonial Heights - Fort. Lee, Chester, Petersburg, and Richmond, VA. The Candlewood Suites Colonial Heights Fort Lee is a member of the IHG family of brands including InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn & Staybridge Suites Hotels. Specializing in extended stays, Candlewood Suites are the perfect choice for government (per diem), project teams, training, relocation, temporary or corporate housing needs. Our Candlewood Suites hotel is centrally located at exit 58, off I-95 near I-85 & I-295; minutes from Fort Lee, Chester, Petersburg & Richmond, VA business & real estate districts. Our location offers access to Wathal Industrial Park, Meadowville Technology Park, Honeywell, Dominion Power, Phillip Morris, Dupont, SRMC, Xymid, Sunchem, Northrup Grumman, LMR, Fort Lee and Defense Supply Center. The Candlewood Suites hotel offers apartment-style suites with all the conveniences of home to suit your extended stay or short-term hotel, real estate needs. Our pet friendly hotel (fee) offers studio or one-bedroom suites featuring fully equipped kitchens, spacious living & work areas, TVs with DVD players, free high-speed, wired & wireless Internet access. Other features include Candlewood Cupboard, business center, free self-laundry facility, a fitness center & BBQ ... more   less 
Number of rooms
82

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