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Comfort Inn & Suites

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2331 Tyler Rd, Christiansburg, VA 24073
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Comfort Inn & Suites
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Comfort Inn & Suites
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146 reviews from our community

Traveler rating
    45
    50
    24
    11
    16
See reviews for
52
29
8
24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Sunshine
Top Contributor
85 reviews 85 reviews
16 hotel reviews
71 helpful votes 71 helpful votes
1 of 5 stars Reviewed 1 week ago

The condition of the property is in disrepair and filthy, even by roadside interstate motel standards. It appears the hallways are being repaired, with all wallcovering removed. Hallways are filled with plaster dust. The room I got had a toilet that didn't flush properly and shower rod hanging by one screw. Long term water damage was evident on the floor.... More 

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

At check in, the front desk clerk was unpleasant, unwelcoming and obviously saw to sharing her kindness with male guests over females. She gave keys to a customer before my check-in who experienced problems with his keys and reissued keys to him before completing my check-in, but we were patient. She did not make eye contact with me, she did... More 

Was this review helpful? Yes 1
Pocono Summit, Pa
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 21, 2015

Our room was large , clean and comfortable. It was very quiet. The breakfast was very comprehensive. The indoor pool was cold as was the Jacuzzi. The desk clerk recommended the nearby Sal's Italian restaurant. The food was very good and reasonable priced.

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Falkville
Top Contributor
136 reviews 136 reviews
35 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed March 18, 2015

Ok, this place must be undergoing slow renovations. The walls in the hallway are ripped up. And the carpet in the hallway is worn completely down. However, for the price and comfort of the rooms I was completely surprised. Internet connection was good, bed was soft and comfortable, room was clean. These are good criteria for staying the night. The... More 

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Summerville, South Carolina
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 18, 2015

Traveling with our pet for the first time, we made reservations with comfort inn and suites. The guest across from our room were very rude, being loud, running up and down the hall until 2 am. We called the front desk. The problem was resolved quickly and professionally. They even reimbursed the cost of our room. Our dog was better... More 

Was this review helpful? Yes 1
Richmond, Virginia
1 review
2 of 5 stars Reviewed February 6, 2015

really disappointed by how much this hotel has run down. First room was dirty, tv didn't work, was moved to another room where the closet door was missing, glass on prints was cracked, bathroom was dirty and had considerable mold. Worst thing was that the door strike plate was missing so the lock was unsafe considering i am a single... More 

Was this review helpful? Yes
gm_va351, General Manager at Comfort Inn & Suites, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns with our room cleanliness and the door lock have been passed on to our housekeeping and maintenance teams. We do hope you... More 

Virginia
Contributor
12 reviews 12 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 1, 2015

One night stay for a radford visit. Close and convenient to the school. Staff was very friendly,room was clean,breakfast was one of the best that I have had at a chain at this price offering free breakfast. Room showed its age but mainly just the walls(good thing we dont sleep on the walls)bed and pillows were comfortable. Pool was good,hot... More 

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gm_va351, General Manager at Comfort Inn & Suites, responded to this review

I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We are scheduled to remove the wall vinyl for the rest of our guest rooms and add new equipment in the fitness center in the summer and fall of this year. I hope to see you again... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 1, 2015 via mobile

We recently spent 3 nights at this location while visiting the in-laws, and were extremely satisfied. Jimmy was super helpful! The room was excellent, clean and well maintained. I especially enjoyed the choice between soft and firm pillows. The breakfast was above average, with one exception. The older attendant was very helpful and pleasant, while the younger one was rude... More 

Was this review helpful? Yes
gm_va351, General Manager at Comfort Inn & Suites, responded to this review

Thank you for the perfect rating on your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am glad to hear Jimmy and Kathy provided superior service during your stay with us. More 

Charlotte, North Carolina
Top Contributor
88 reviews 88 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed January 18, 2015

This hotel was very clean. Employees were very friendly. The price of this hotel was great it even had a breakfast included. The breakfast was hot and fresh and had a good variety. I would definitely stay at this hotel again when in the area .

Was this review helpful? Yes 1
gm_va351, General Manager at Comfort Inn & Suites, responded to this review

Thank you for giving us a perfect rating! I will share your comments with our entire hotel staff. If you're traveling to our area again soon, don't hesitate to call us. More 

Hershey, Pennsylvania
Senior Contributor
22 reviews 22 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 5, 2015

The address is Christiansburg but it is closer to Radford. It was clean and comfortable. The furnishings for the fridge and microwave were compact which made the room more spacious. The price is great for a nice hotel. Breakfast was good too. They also have an indoor pool and "spa" which looked nice from a distance.

Was this review helpful? Yes 1
gm_va351, General Manager at Comfort Inn & Suites, responded to this review

Thank you for the wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. More 

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