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Country Inn & Suites Chester

2.5 of 5 2406 West Hundred Road, Chester, VA 23831
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Certificate of Excellence 2014
Country Inn & Suites Chester
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Country Inn & Suites Chester
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154 reviews from our community

Traveler rating
    77
    47
    16
    13
    1
See reviews for
81
18
9
22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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USA
1 review
2 of 5 stars Reviewed 2 weeks ago

We booked this hotel specifically for the pool. We were disappointed when we checked in that the pool was drained and under repair. I'm disappointed the hotel didn't bother to advertise this issue when we made our reservation.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
CarlsonRezidor, Online Support Specialist at Country Inn & Suites Chester, responded to this review

We appreciate you taking the time share your experience. We apologize if you were not made aware that the pool was not available during your stay. Your comments are valued, and your suggestions will be used to consider improvements in the future. We again appreciate your feedback and hope for another chance to exceed your expectations. More 

Taylors, South Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our daughters are close friends separated by several states....so as a present to our girls, we decided to meet half way. My friend made the reservation and we found the hotel to be very nice! The lobby was decorated for Christmas, which we loved! Free cookies were waiting for us at the desk! Very friendly people working at the desk... More 

Was this review helpful? Yes
United States
1 review
2 of 5 stars Reviewed November 12, 2014

If you plan on renting a room with a suite, DON'T! The mattress on the sleeper sofa is about 3 inches thick, and all springs that stick in your back, making for a night of NO SLEEP! The breakfast was basic, nothing to write home about. There is no lighting over the shower in the bathrooms. Hotel is not in... More 

Review collected in partnership with Country Inns & Suites By Carlson

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bjreid10, Manager at Country Inn & Suites Chester, responded to this review

Dear Valued Customer, We are sorry that your experience was less than perfect. We have spoken with our management and will do everything in our power to make sure this does not happen again. Again we thank you for your feedback and stay and look forward to you giving us another chance to make your stay a great one! If... More 

Prince Frederick, Maryland, United States
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 8, 2014

We stayed there last week for a softball tournament. Forgot a charger & my kindle!! Both were turned in & are being shipped back!! Excellent service and accommodations!! If I had to think of 1 pain, it would only be the location is confusing & you have to make a u-turn to get back there!! But thats only flaw!!

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review

Dear Penny, Thank you for telling us about your visit with us. We are so glad that we could help back with sending your items back to you. We value all guest feedback. We will pass all of this feedback on to our hotel staff. Thank you for staying with us. We hope that you will consider us again in... More 

Winston Salem, North Carolina
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 3, 2014

We booked a room in this hotel for a night at the beginning of October. I didn't want to pay an outrageous price for a room in Richmond near the Greater Richmond Convention Center. Pros: Very clean bathroom. Not so much as a hair. Great location for a drive to Richmond. Located within walking distance to a variety of restaurants.... More 

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ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review

Dear Cynthia, Thank you for telling us about your visit with us. We are so glad you chose us for your hotel needs. Thank you for telling us your concerns about the hotel. We are very sorry for any inconvenience that you were caused. We will use this feedback to make the necessary changes to the hotel to make this... More 

Chesapeake'Va., United States
1 review
5 of 5 stars Reviewed October 27, 2014

My stay at the Country Inn & Suites in Chester, Va. has been one of the best hotel stays ever. The hotel was ;clean the staff eager to serve. I loved the breakfast with enough choices to please my entire group of picky eaters. I had to work late one of my nights and the business center was open and... More 

Review collected in partnership with Country Inns & Suites By Carlson

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Newport News, United States
1 review
5 of 5 stars Reviewed October 27, 2014

I have been here about 10 times over the past three years and absolutely love everything about this hotel and I pick this hotel due to the breakfast, location and cleanliness. My daughters play travel softball and the last two times we have had to be at the ball field at 7am and breakfast didn't get served until then. Everyone... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Washington, DC
Top Contributor
314 reviews 314 reviews
136 hotel reviews
2,374 helpful votes 2,374 helpful votes
3 of 5 stars Reviewed October 25, 2014

This was my first Country Inns experience and let's just say that the overall rating for this hotel is much better than this place deserves. It wasn't horrible, just not what I expected. It just doesn't compare to Marriott Courtyard or Hilton Garden Inn, which are comparable brands at the same price point. The only reason I ended up here... More 

Was this review helpful? Yes 2
chester, United States
1 review
5 of 5 stars Reviewed October 23, 2014

just passing thru,entire wait staff was fiendly and acknlowldeged evryone in the party,even the kids which is very important to me.room was clean and very comfortable-would stay at this establishment again with no hesitation.we stopped on way thru to mryrtle beach.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Lewisville, North Carolina
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 23, 2014

I stayed at the Country Inn and Suites in Chester, Va. and found it very nice. The room was comfortable, clean and well kept. The breakfast was good and having coffee and cookies available 24 hours a day is a special bonus. It was very quiet and and the staff very friendly and helpful.

Was this review helpful? Yes
bjreid10, General Manager at Country Inn & Suites Chester, responded to this review

Dear Guest, It is our pleasure to welcome you to the Country Inn and Suites- Chester. Whether you are traveling on business or pleasure, we know you have a variety of hotels to choose from. We strive to provide you a room that is clean and comfortable, with friendly attentive service at a value conscious price. We want you to... More 

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Additional Information about Country Inn & Suites Chester

Address: 2406 West Hundred Road, Chester, VA 23831
Phone Number:
Location: United States > Virginia > Chester
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Chester 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Country Inn & Suites Chester Hotel Chester
Country Inn And Suites Chester
Chester Country Inn
Hotel Style:
#4 Business Hotel in Chester
#4 Family Hotel in Chester

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