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All 14 Chester hotels

Country Inn & Suites Chester

2.5 of 5 Hotel   |   2406 West Hundred Road, Chester, VA 23831
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Ranked #4 of 14 Hotels in Chester
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Stampajoe Melbourne, Florida
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142 reviews from our community

Traveler rating
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    47
    12
    11
    1
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75
18
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne, Florida
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

We stopped in at Country Inn & Suites By Carlson, VA about 7:30pm. The front desk clerk Brittney was very helpful but appeared to be working alone. We say that because when we checked our room there were NO towels, some of the drawers were not clean, and the tub/shower area was not up to par. We went to the... More

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Chester VA, United States
1 review
2 of 5 stars Reviewed 1 week ago

The hotel cost is not worth the service. Rooms not clean enough, dated amenities, vending machines never worked on either floor and the breakfast sucks. The exercise room is descent and the Belgium Waffles were ok but for the money those two minor things doesn't make the stay worth it. On business for a couple night by yourself, maybe. If... More

Review collected in partnership with Country Inns & Suites By Carlson

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bjreid10, Manager at Country Inn & Suites Chester, responded to this review

Dear Valued Guest, We apologize that the Country Inn and Suites Chester didn't meet your expectations. We are working very hard to improve the quality of this property and would like for you to stay again. Please give me a call at the property to further discuss the issues that you had. Again, we apologize and I look forward to... More

Sterling Heights, United States
1 review
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel once before when we dropped our daughter off at Ft. Lee. When we came for a visit in Oct. there was no question to stay anywhere else but here. Staff is very friendly & helpful. The room was very clean (I am a neat freak so this issue is extremely important to me).

Review collected in partnership with Country Inns & Suites By Carlson

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ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review

Dear Vicky, Thank you for telling us about your visit with us. We are so glad we could accommodate you during your trip with your daughter. We are so glad you chose us. We strive to provide a clean, safe, and comfortable place to stay. Thank you for your time. We hope to see you again soon. Sincerely, Country Inn... More

New York City, New York
Contributor
12 reviews 12 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The staff is very friendly. I would like to thank Tyianna Humphrey, front desk and Joey the maintenance man for being super courteous, friendly, helpful, attentive, knowledgeable and very pleasant. The hotel is very clean. The rooms are spacious with a refrigerator and microwave in the room. The hotel has a nice size pool and nice big whirlpool. The courtesy... More

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ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review

Dear MsCleo, Thank you for telling us about your visit with us. We are so happy you chose us for your hotel needs. We will gladly pass your feedback on to Tyianna and Joey. They will very much enjoy hearing this feedback. Thank you for staying with us. We hope to see you again soon. Sincerely, Country Inn & Suites... More

New York City, New York
Contributor
12 reviews 12 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is very clean. The rooms are spacious with a refrigerator and microwave in the room. The hotel has a nice size pool and nice big whirlpool. The courtesy breakfast is very good. The 24 hour coffee/tea station was a great addition, along with the courtesy fresh baked cookies which were also available 24 hours. The hotel is situated... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review

Dear MsCleo, Thank you for telling us about your visit with us. We are glad that you enjoyed the pool, the location of the hotel, and your room. We are so glad you chose us for your hotel needs. Thank you so much for staying with us. We hope to see you again in the future. Sincerely, Country Inn &... More

Roanoke, Virginia
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

At 2/3 the price of many chain hotels we found it more than adequate. The room was clean except for a bit of mold along the edge of the shower. Bed and pillows were comfortable. All the employees we encountered were very pleasant and helpful. Breakfast might not be quite as fancy as some but the young woman in charge... More

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ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review

Dear Mom2both,, Thank you for telling us about your visit. We appreciate all of your comments and concerns. Thank you for telling us the concerns about your shower, and the breakfast service. We are very sorry that you were not satisfied with those two things. We will be sure to pass these comments on to our staff. We use feedback... More

2 reviews
3 of 5 stars Reviewed 4 weeks ago

Expected better for Country inn & Suites...have stayed at them on other trips south and enjoyed our stay. It felt old and run down compared to others of the same name. I really hate to give anything but good reviews, but after being on vacation for over two weeks at this point I had a lot to compare

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review

Dear Dee, Thank you for your feedback regarding your stay. We apologize that you were not completely satisfied. We are sorry that you felt the hotel was rundown. We will be sure to pass this feedback on to our staff. Thank you for staying with us. We hope that you may consider us again in the future. Sincerely, Country Inn... More

Boston, United States
1 review
3 of 5 stars Reviewed 5 weeks ago

Fridge wasn't cleaned out. Once I called the front desk, they promptly switched me to another room. The white shower curtain had dark stains on the bottom of it. The water took a while to become hot. The breakfast was mediocre. Breakfast starts at 6:00am, and I was down there at 6:30 am. There was no hot food served. They... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review

Dear Edith, Thank you for telling us about your visit with us. We are very sorry you were not satisfied with the cleanliness. We value your feedback. We will be sure to pass this feedback on to our cleaning staff. We will use this feedback to make the necessary changes to the hotel to make it better for you, and... More

Clyo, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 14, 2014

I stayed for 12 days on Business. The Rooms are clean and quiet. Staff is very pleasant and accommodating .Parking was ample. There are several restaurants in the area. Breakfast was okay (free). The WiFi was a little slow at times.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review

Dear Theodore, Thank you for telling us about your stay. We really appreciate all of our business travelers. We are so glad you enjoyed your extended stay. We will be sure to pass this feedback on to our staff. Thank you for your time. We hope to see you again in the future. Sincerely, Country Inn & Suites Chester More

United States
1 review
4 of 5 stars Reviewed September 14, 2014

we chose it for the central location to our agenda,room was ok,a few missed items with finger prints,the room over all was clean,inspected bedding with no noticable problems.breakfast had a fairly good selection of hot and cold items.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review

Dear Alan , Thank you for telling us about your visit with us. We are so glad that you enjoyed what the hotel has to offer. Thank you for staying with us. We hope to see you again in the future. Sincerely, Country Inn & Suites Chester More

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Additional Information about Country Inn & Suites Chester

Address: 2406 West Hundred Road, Chester, VA 23831
Phone Number:
Location: United States > Virginia > Chester
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Chester 2.5*
Number of rooms: 65
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Also Known As:
Country Inn & Suites Chester Hotel Chester
Country Inn And Suites Chester
Chester Country Inn

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