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Country Inn & Suites Chester

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2406 West Hundred Road, Chester, VA 23831
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Country Inn & Suites Chester
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195 Reviews from our TripAdvisor Community

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Traveler rating
    100
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Maybe I shouldn't have stayed here the weekend after my great experience with *name withheld* hotel in Rockville,MD. Where to start... Check-in was smooth enough. There was one young lady, who I presume was training. She was delightful but the young lady trainer her didn't smile and was rather abrupt. The cookies at the front desk were hard too... I... More 

Was this review helpful? Yes
Judith2406, General Manager at Country Inn & Suites Chester, responded to this review

I understand that you have experience some issues with us on you last stay and I wanted to reach out to you personally and extend an apology. Please be advised that our management has recently made some changes within the property as well as within our operations. I can assure you that we take all feed back very seriously and... More 

Yonkers, New York
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Everything else was good plus there were 4 bath towels for the two of us. Breakfast was fairly good also. the coffee was great plus theres checkin cookies .It's a good safe place to walk across the parking lot to Hooters.

Was this review helpful? Yes
ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review

Dear Veronica, Thank you for telling us about your visit with us. We are glad you enjoyed the breakfast service. We will be sure to pass that feedback on to our hotel staff. Thank you for your time. We hope to see you again in the future. Sincerely, Country Inn & Suites Chester More 

Petersburg, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 31, 2015

My Bathroom was flooded and they made light of it...It's was our anniversary. They gave us 1000 points and acted like they did us a favor. We should've given us a free stay or refund.......... . ........

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review

Dear Guest, Thank you for telling us about your visit. We are so sorry about your visit with us. We are very sorry for the incident that happened while you stayed with us. We are very sorry that you did not meet your expectations. We will use this feedback to make the necessary changes to the hotel to make it... More 

Reidsville, North Carolina
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 29, 2015

The Country Inn Suites in Chester VA is located within seconds of nearby restaurants and easy access back on to interstate 95. After a long day of driving I decided to check into the Country Inn& Suites in Chester VA. The staff at the front desk was very friendly and even offered me a room on the 3 rd floor... More 

Was this review helpful? Yes
ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review

Dear Justin, Thank you for telling us about your visit with us. We are so glad that we could accommodate you with a 3rd floor room. We are so glad you enjoyed the staff. We will pass this wonderful feedback on to our staff. They always enjoy hearing good things about their service. Thank you so much for your time.... More 

Collinsville, Virginia
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 26, 2015

Our second visit to this hotel. Enjoyed our stay and plan to stay again when visiting with family in the area. The rooms are clean, quiet & safe. Management are always pleasant. Be sure to check out the cookies at the front desk.

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review

Dear Traveldiva, Thank you for telling us about your visit with us. We are so glad you chose our hotel for your hotel needs. We really appreciate our return visitors. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Thank you for your time. We hope to see you again in the future. Sincerely,... More 

Chester, Virginia
2 reviews
5 of 5 stars Reviewed May 26, 2015

I have stayed here at least three times while my daughter had softball tournaments in the area. The hotel is clean, price is average, furnishings are in great shape and employees are very nice and attentive. Tabiola goes out of her way to take care of you in the morning if you enjoy the breakfast!

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review

Dear Guest, Thank you for telling us about your stay with us. We are so glad you and your family chose our hotel for your hotel needs. Thank you for mentioning our breakfast attendant. We will pass this wonderful feedback on to her. Thank you for your time. We hope to see you again in the future. Sincerely, Country Inn... More 

North Canton, Ohio
1 review
5 of 5 stars Reviewed May 17, 2015

After traveling from Ohio my wife and I were tried and looking for a comfortable clean and economical hotel. Two weeks ago we had stayed in another Country Inn Suite in Lexington, Ky. I was great. When saw that name it was our first pick. We had a very restful night and continue on to the Outer Banks.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review

Dear 987marvint, Thank you for telling us about your visit with us. We are so glad you and your wife stayed with us. We will pass this feedback on to our hotel staff. We are glad you found the hotel to be relaxing and comfortable. We hope to see you again in the future. Sincerely, Country Inn & Suites Chester More 

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