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Country Inn & Suites Chester

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2406 West Hundred Road, Chester, VA 23831
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1 room 1 guest
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Country Inn & Suites Chester
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220 Reviews from our TripAdvisor Community

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Traveler rating
    110
    63
    25
    19
    3
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112
26
13
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Any
English first
  • All months
    (220)
  • Mar-May only
    (54)
  • Jun-Aug only
    (91)
  • Sep-Nov only
    (32)
  • Dec-Feb only
    (43)
All months
Monroe, New York
1 review
5 of 5 stars Reviewed yesterday NEW

very clean & wonderful staff. Thank you Kim. !!!! Excellent front desk service . Every hotel should have a Kim at the front desk when you walk in. Great people skills. Passing through it was late at night and Kim made our check in seemless and was extremly knowlegable able the area. Was so happy to see her again in... More 

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Richmond, Virginia
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I am very happy with our stay here. Everything was clean and breakfast was delicious. The staff here is amazing. Everyone we encountered was polite and curtious. Will definitely be staying here agani.

Was this review helpful? Yes
Greensboro
1 review
3 of 5 stars Reviewed 1 week ago

I usually stay at Country Inns but this was not up to their usual standards. No rooms available and the suite really wasn't. The only water source in the suite is bathroom sink. Only adequate lighting is in the bedroom or at the desk - you can't see to read on the sofa. Only trash an by that coffee maker... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review

Dear 955donnad, Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to not just meet, exceed your expectations. Sincerely, Hotel Management More 

newport news va, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel has the best front desk staff. They are very courteous and helpful, especially Brandi. Great breakfast, speedy internet, clean...great hotel. I highly recommend this hotel. An upgrade to All hi-def channels would be wonderful.

Was this review helpful? Yes
ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review

Dear James, Thank you for taking the time to review our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Kind Regards, Hotel Management More 

Kansas City, Missouri
1 review
2 of 5 stars Reviewed 2 weeks ago

Found pubic hairs and makeup on my sheets at 11 at night. Brought me new sheets and said have a nice night. No follow up, no compensation. The sheets had not been changed. Bathroom had standing mold on the "molding". With better properties comparatively priced nearby, why settle for service like this! No excuse.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review

Dear David, Thank you for reaching out and writing your review. We are sorry you were not satisfied with the condition of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inn & Suites by Carlson Standards. We hope you give us another opportunity to not just... More 

West New York, New Jersey
1 review
5 of 5 stars Reviewed 2 weeks ago

Me and my family are on vacation and we stayed at 2 other hotels during our travel, but I must say this was the best one. The staff here are so nice and helpful. From front desk,housekeeping down in to breakfast. It was so clean !! The suite was perfect with a private bedroom we were able to hide from... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review

Dear Terry, Thank you for the wonderful review of our hotel. We thrilled you had an awesome stay with us. Thank you for your business and we look forward to your next stay. Sincerely, Hotel Management More 

Middletown, Delaware
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Always clean and quiet. We stay here often when visiting family in the area. The rooms are clean, the rates reasonable and generally we get a good nights rest. The morning complimentary breakfast isn't bad. Scrambled Eggs, Sausage, Potatoes, Waffles (You Make) and a nice variety of breads, cereals, and fruit. We did have one little issue with our last... More 

Was this review helpful? Yes
ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review

Dear Robbie, Thank you for taking the time to review out hotel. We appreciate the valuable feedback. Thank you for your business and we hope you stay with us again. Sincerely, Hotel Management More 

Brentwood, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the hotel overnight. The front desk staff were very nice and friendly. The room was clean and comfortable. The Wi-Fi signal was strong. The breakfast was good and hot. The sitting area was clean and family friendly. I would recommend this hotel to anyone traveling in the area.

Was this review helpful? Yes
ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review

Dear Kdizzle, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay Sincerely, Hotel Management More 

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