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All 14 Chester hotels

Country Inn & Suites Chester

2.5 of 5 Hotel   |   2406 West Hundred Road, Chester, VA 23831
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Country Inn & Suites Chester

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Ranked #5 of 14 hotels in Chester
Certificate of Excellence 2013
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102 people have reviewed this hotel

Traveler rating
    49
    37
    9
    7
    0
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54
12
6
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Arlington
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Avoid rooms near the pool if you want a good night's sleep. We checked into a room at 10:30 pm opposite the pool, which was party central -- screaming kids, adults with rolling coolers. The sign said pool closes at 11 pm. Called the desk at about 11:30. "Actually, the pool closes at midnight," I was told. The next morning... More

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ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review

Dear ArlingtonNickster, Thank you for telling us about your visit with us. We appreciate all of your comments and concerns. We are very sorry that you were not satisfied with the location of your room or the breakfast service. We are very sorry for the inconvenience. We will be sure to pass this very valuable feedback on to our staff.... More

Mercer County NJ
Top Contributor
72 reviews 72 reviews
26 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This chain is always reliable and the Chester location almost meets the standard were it not for the indifference of the front desk staffer on duty when we arrived. She must dislike people or her job or both. But the place was clean, spacious, and equipped with the promised amenities, including heated indoor pool, hot tub, and (small) fitness center.... More

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ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review

Dear bikenkayak_Al, Thank you for telling us about your visit with us. We really appreciate all of your feedback about your visit. We really appreciate your comments and concerns about the hotel. We are very sorry that you were not completely satisfied with the front desk staffer. Thank you so much for your time. We use guest feedback to make... More

Stamford, Connecticut
1 review
2 of 5 stars Reviewed March 12, 2014

I'm writing this review a bit late but someone advised me to do so. I was there the night of January 6, 2014. The next morning I fell on the bathroom floor. I was standing on a towel but it went out right under me. It was like there was oil/wax on the floor. I was there with my family... More

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Crystal L, General Manager at Country Inn & Suites Chester, responded to this review

At the Country Inn & Suites Chester, we value all guest feedback. We strive as a hotel to provide a clean, safe, and comfortable place to stay for all of our guests. We have reached out to this guest regarding the matter. We use all of guest feedback to make the necessary changes to the hotel to make it better... More

Senior Contributor
43 reviews 43 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 27, 2014 via mobile

It has all of the important stuff, clean, quiet, friendly staff and affordable. One complaint, I came in after dark and wasn't familiar with the area and had a really hard time to get to it, ended up having to ask for directions, you have to come in by the Days Inn. A lot of places to eat nearby and... More

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ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review

Dear David, Thank you for telling us about your visit with us. Thank you for telling us your thoughts and concerns about the hotel. We will use this feedback to make the necessary changes to the hotel to make it better for you and future guests to the hotel. We really appreciate your feedback. We are so glad that you... More

Buffalo, New York
Contributor
15 reviews 15 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 17, 2014 via mobile

This hotel seems to be one of the older CI&S properties. I agree with previous reviews regarding lobby cleanliness and customer service. The public areas (stairs, fitness room, fitness equipment) required cleaning. The front desk personnel said the right words but they gave me the impression they were just going through the motions. Service with a smile was not practiced... More

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ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review

Dear TK I , Thank you for telling us about your visit with us. Thank you for telling us about the overall cleanliness of the hotel, and the service that you received from the hotel staff. We are very sorry that you were not satisfied. We truly hope that you were not inconvenienced at all. Thank you so much for... More

Illinois City, Illinois
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 15, 2014

I chose a 3 star rated hotel via Hotwire & out popped this place, I was a bit confused as all other sites list it as 2 star as it should be. After phoning for directions I pulled onto the property. The lobby floors weren't kept well (dirty) I asked to see the room based on that. It was in... More

Was this review helpful? Yes
Crystal L, General Manager at Country Inn & Suites Chester, responded to this review

At the Country Inn & Suites Chester, we value all guest feedback. We strive as a hotel to provide a clean, safe, and comfortable place to stay for all of our guests. We have reached out to this guest regarding the matter. We use all of guest feedback to make the necessary changes to the hotel to make it better... More

Montreal, Canada
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed January 28, 2014

Our second stay at this property was pretty much the same as our first. Clean and comfortable with a nice sized room. Wifi worked well. Convenient location off the 95 but the driveway is a bit tricky to find at night. I thought the breakfast was a bit better then you usually get at road side inns, with good coffee.... More

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ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review

Dear Allan G, Thank you so much for your feedback about your stay with us. We really appreciate your feedback. We hope that you and your family enjoyed your stay in the area. Thank you so much for al of your comments. Guest feedback is very important . Thank you so much for your time. We hope that you will... More

Newark, New Jersey
Contributor
19 reviews 19 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 1, 2014

We enjoyed our stay here. The staff was very kind and we enjoyed the pool and the breakfast. For the money, I find this chain to be a good value. It is not fancy, but has everything that a family needs for travel. This hotel was very convenient to I-95.

Was this review helpful? Yes
ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review

Dear Sarah, Thank you for telling us about your visit. We hope you and your family enjoyed your stay in Chester. We will pass this valuable feedback on to our staff. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Thank you so much for your time. We hope that you will consider us... More

Albany
Contributor
16 reviews 16 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 1, 2014

We generally love Country Inns but this one was just average. We did not have enough towels so i went to the front desk. They had none so the clerk took me to 3 different rooms before finding some towels for us! Breakfast was mediocre. Very cramped trying to get to the little food there was. One toaster with only... More

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ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review

Dear Jodi, Thank you for telling us about your stay. We are very sorry that you were not completely satisfied with your visit. Thank you for telling us about your concerns about the billing, breakfast area, and the housekeeping. We are very sorry for any inconvenience that you were caused. We will use this valuable feedback to make changes to... More

Trinity, North Carolina
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 31, 2013

I love this chain of hotels. The coffee/hot tea bar and cookies are a nice amenity. The rooms are always clean, roomy, and comfortable. I would stay here again and recommend this facility; however, this location in Chester has an opportunity for improvements. The breakfast area was incredibly hot. The other guests were coughing and the really hot air was... More

Was this review helpful? Yes
ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review

Dear Cassandra, Thank you for telling us about your stay with us. We are so glad that you and your family stayed with us. Thank you for sharing your concerns about the breakfast area, and the housekeeping staff. We are very sorry if your were inconvenienced at all. We use guest feedback to make the necessary changes to the hotel... More

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Additional Information about Country Inn & Suites Chester

Also Known As:
Country Inn & Suites Chester Hotel Chester
Country Inn And Suites Chester
Country Inn & Suites Chester Hotel
Chester Country Inn
Address: 2406 West Hundred Road, Chester, VA 23831
Phone Number:
Location: United States > Virginia > Chester
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Chester
#5 Business Hotel in Chester
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Chester 2.5*
Official Description (provided by the hotel):
Country Inn & Suites in Chester, VA, is centrally located to downtown Richmond and many major attractions. We are just 45 minutes to Williamsburg and Bush Gardens. King Dominion is located just 35 miles north from the hotel. Fort Lee Military base is located minutes from the hotel. ... more   less 
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