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Country Inn & Suites Chester

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2406 West Hundred Road, Chester, VA 23831
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Country Inn & Suites Chester
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Country Inn & Suites Chester
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175 reviews from our community

Traveler rating
    87
    56
    16
    14
    2
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90
21
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24
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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Wilmington, NC
Senior Contributor
49 reviews 49 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed yesterday NEW

Not a good stay. Noisy neighbors, cop visiting during the night, guy in the next room knocks on my door and wants to know if I've seen anyone smoking pot. The housekeeper didn't make the bed. . Worst experience I've ever had at a country Inn. Checking into the Hampton Inn tomorrow

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Long Island, New York
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Registration was a breeze. Clerk was fun. Clean room. Stayed in the same hotel last year. The only problem was the free breakfast. Coffee grinds in the coffee. Long wait to replace the different foods.

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Ms. Wanda was amazing always I smile she takes care of your every need. Rooms were very nice and clean pool great kids loved it and they did care that the kids acted like kids would stay again breakfast was great if your in the atea stay and ask for ms wanda

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Mercer County NJ
Top Contributor
84 reviews 84 reviews
28 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The I-95 corridor is filled with motel choices and for us it's often a question of when we decide we have had enough road. This time it was Brunswick, GA. Like many travelers, we use the coupon book. Never before had we encountered a hotel that did not have any more rooms at the coupon price, but the clerk did... More 

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The Villages Florida
Contributor
12 reviews 12 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

we had been on the road since 3am and when we arrived We were greeted by Wanda At the reservation desk She gave us a great room And even helped me get bags onto cart She told me all about tomorrows breakfast And I look forward to meeting more of the staff This is by Far the best Country Inn... More 

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ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review

Dear Lana and Dave, Thank you for telling us about your recent experience. We are so glad you enjoyed the service that Wanda provided. We will be sure to pass this feedback on to our hotel staff. Thank you for staying with us. We hope to see you again in the future. Sincerely, Country Inn & Suites Chester More 

1 review
1 of 5 stars Reviewed February 23, 2015

I am very upset about the staff people at this hotel especially Front desk person Wanda. She was very rude as well as very un helpful. She doesn't know the area at all and doesn't know how to speak to individuals. I will never be staying here ever again because of her. She needs to be trained more or fired.... More 

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Sweetz R, General Manager at Country Inn & Suites Chester, responded to this review

We apologize for the disappointing service you received during your stay. Our team works hard to make sure our guests are comfortable and receive our best service. To discuss your concern further, please contact the hotel directly, and ask for Tennille Gailes. More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 23, 2015

I loved the hospitality here! Wanda in the morning was so sweet. Mary and Brandy at night were so amazing. They made us fresh coffee and cookies at 10pm!! Where else can I get that??? Everyone super nice. The housekeeping could take a little more care with the rooms. They were clean, I would definitely stay again. I just think... More 

Was this review helpful? Yes 3
ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review

Dear BernhardtA, Thank you for telling us about your experience. We are so glad you enjoyed hotel staff. We are glad that you felt that you were treated like family. Thank you so much for your review. We hope to see you again in the future. Sincerely, Country Inn & Suites Chester More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 21, 2015

Mary and Brandy went above and beyond and met every expertation....I was very pleased at checking in and my stay was just amazing they made the stay very nice and I will definitely be coming back to stay because of these two women....thank you soo very much for ur hospitality I really appreciated it!!!...

Was this review helpful? Yes 4
ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review

Dear Keyondra, Thank you for telling us about your visit. We are so glad you chose us for your hotel needs. Thank you for mentioning our staff members Mary and Brandy. We will pass this wonderful feedback on to them. Thank you so much for your feedback we value it so much. Thank you for your time. We hope to... More 

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