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Courtyard by Marriott Richmond Chester

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2001 West Hundred Road, Chester, VA 23836
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Best prices for: 1 room 1 guest
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Courtyard by Marriott Richmond Chester
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Courtyard by Marriott Richmond Chester
Courtyard by Marriott Richmond Chester
Courtyard by Marriott Richmond Chester
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132 reviews from our community

Traveler rating
    68
    39
    12
    8
    5
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44
18
8
40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Yonkers, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Had been driving 10 hours, part of it in the rain and needed a place to stay. Stopped at this Marriot Courtyard. The hotel was clean and new and the breakfast was quite good. Best part of staying there was the wonderful woman who greeted us at the front desk. Tara was professional and attentive. She really made my husband... More 

Was this review helpful? Yes
chester800, Manager at Courtyard by Marriott Richmond Chester, responded to this review

Thank you for taking the time to share your experience with us! We are so pleased that you chose to stay at our hotel! We hope that you will stop back by and see us on your next trip! More 

Arlington, Virginia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I am a big Marriott fan. From room layout to pleasant staff, Marriott is the best. Until last weekend. I'd booked two rooms in Chester to be near to the funeral we were attending. After the visitation my daughter went to her room and when she turned back the bed, it was full of hair. Really. So much so that... More 

Was this review helpful? Yes
chester800, Manager at Courtyard by Marriott Richmond Chester, responded to this review

Thank you for taking the time to share your experience with us. As we pride ourselve on delivering a memorable hotel experience during your recent stay with us, we have unfortunately fallen short on our goal. I have shared your feed back with our housekeeping department to ensure that this was an isolated issue that is corrected moving forward. More 

2 reviews
2 of 5 stars Reviewed 2 weeks ago

I was pleasantly surpised when I arrived despot the previous reviews...this was. A better hotel than most I've stayed in the area...however when I woke I up I found an embarrassing situation where the toilet was backed up. thinking the maid staff would take care of it while I was at a meeting I didn't call anyone...I arrived at 5... More 

Was this review helpful? Yes
chester800, Manager at Courtyard by Marriott Richmond Chester, responded to this review

Thank you for staying with us and most especially for taking the time to share your exprience. I have shared your feedback with my team to ensure this was an isolated issue that is corrected going forward. Upholding our commitment to provided a memorable experience with exceptional service,we hope to have another chance to be at your service for your... More 

Waynesboro, Virginia
Top Contributor
94 reviews 94 reviews
38 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here during a swim meet in Richmond. Hotel agreed to set up a breakfast room for kids, which was fantastic. Regular Courtyard Bistro for other food/drink needs (still wish CY would just set out coffee and tea like Fairfield Inn but that is just my own pet peeve). Room was very nice - two queens with a small fridge.... More 

Was this review helpful? Yes
chester800, Manager at Courtyard by Marriott Richmond Chester, responded to this review

Thank you so much for sharing your experience with us! We are delighted that you chose to stay with us on your trip. We hope to be able to accomodate you again in the future! More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I picked this hotel because it sits just south of Richmond on 95. I was heading south so I wanted to get "on the other side" of Richmond to avoid traffic the next day. Although I arrived very late (12 midnight) the check in was quick. The hotel was very comfortable. My room had a small balcony which was very... More 

Was this review helpful? Yes
chester800, Manager at Courtyard by Marriott Richmond Chester, responded to this review

We are so glad that you enjoyed your stay with us! Thank you for taking the time to share your experience. Please come back to see us during your next trip! More 

Raleigh, North Carolina
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We arrived mid-morning and were checked in immediately. They asked for our preference and found a room meeting our preference. The room was large, clean and very quiet. Late afternoon a terrible thunderstorm cause a black-out not only of the restaurant where we were hosting a dinner, but also of all the hotels in the area where Merriott was located.... More 

Was this review helpful? Yes
chester800, Manager at Courtyard by Marriott Richmond Chester, responded to this review

We appreciate your patience and understanding during the unusual circumstances! It was our pleasure to accommodate you during this time, and we are overjoyed that you were satisfied with our efforts. We hope that you will come back and see us again!! More 

Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Regina was a wonderful server who prepared my egg and cheese with a smile and brewed up my latte as I'm accustomed to. It was delicious and a welcome morning breakfast meal after a long journey the night before. Thank you Regina for starting my day off right! Kristine from Naples Florida

Was this review helpful? Yes
chester800, Manager at Courtyard by Marriott Richmond Chester, responded to this review

We are so glad you enjoyed your stay with us and that Regina was able to make your morning a great one! Your kind words have been passed on to her. Please come back and see us in the future. More 

Freehold, New Jersey
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed April 13, 2015

When headed up & down the I-95 corridor, this is my preferred stopping point. However, experience this time wasn't as great. The beds are getting a bit on the older side. Not comfortable . Also, on our return trip (stayed here outbound and on return), they had just cleaned the carpets in the hotel room. They were still very wet... More 

Was this review helpful? Yes
chester800, Manager at Courtyard by Marriott Richmond Chester, responded to this review

Thank you for staying with us recently and most especially for taking the time to share your experience with us. We hope to have another chance to be at your service for your lodging accomodations when travels bring you back to Chester area. More 

Long Island, New York
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 29, 2015

Stayed overnight at this hotel on trip from Florida to New York. Was given a room below ground floor. Asked if there was a window, and there was, but it faced a wall. No view at all. The pool was about 200 feet away and the smell of chlorine was overwhelming in the hallway. Sink area was very small and... More 

Was this review helpful? Yes
chester800, Manager at Courtyard by Marriott Richmond Chester, responded to this review

Hi There, Thank you for sharing your experience during your recent stay with us. Please accept my sincere apology for the location of the room being on the lower level, by the pool, chlorine smell, sink being to small, door lock not working properyl and 3 trips to the front desk. . I'm happy to hear that you found the... More 

CA
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 25, 2015

We split a stay here with another local property owned by the same company and it was fine. The room was just a normal room with a comfy bed and a little balcony with a single chair. It would be nice to have a shelf in the bathroom so the towels don't have to sit on the back of the... More 

Was this review helpful? Yes
chester800, Manager at Courtyard by Marriott Richmond Chester, responded to this review

Thank you for taking the time to share your experience with us! Please accept our apologies on not meeting your full expectations during your stay. We hope that you will chose to stay with us again in the future so that we can improve your next experience. More 

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