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All 14 Chester hotels

Courtyard by Marriott Richmond Chester

3.0 of 5 Hotel   |   2001 West Hundred Road, Chester, VA 23836
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Ranked #5 of 14 Hotels in Chester
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Angus C
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111 reviews from our community

Traveler rating
    59
    31
    10
    6
    5
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38
15
7
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We arrived to a friendly greeting from Henri and the other Marriott staff. Henri went out of his way to accomodate our needs, answer our questions, and gave us great service with a smile. After a long day on the road this excellence in service lifted our spirits and made for a wonderful visit.

Was this review helpful? Yes 1
Southlake
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Most Courtyards make a point that they will make you a coffee at any time. How hard is it to push a button on a coffee machine that is automatic? Well, not this staff in Chester. They would rather talk on the phone from the back room and then say the kitchen does not open till 6. I met the... More

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chester800, General Manager at Courtyard by Marriott Richmond Chester, responded to this review

Hi , Thank you for choosing our hotel for your lodging of choice this week and most especially for taking the time to share your experience. Please accept my sincere apology for the inconvenience you have encountered (not able to get coffee) while staying here. Please know that our goal is to exceed all our guests expectations when staying with... More

1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed here for two weeks while traveling for the Army. The staff were incredibly friendly, especially Tara and Lawana at the front desk. The only issue I had was my TV remote's batteries died, and I got a new one in about five minutes. The rooms are nice, always cleaned, and the amenities are great. Chris at the bar... More

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chester800, General Manager at Courtyard by Marriott Richmond Chester, responded to this review

Hello, It was our pleasure to served you with your lodging accomodations for 2 weeks. Thank you for taking the time to share your experience with us and most especially for acknowledging Lawan,Tara and Chris for providing you great customer service during your stay. We thank you for serving our country and we hope to be able to serve you... More

Carteret, New Jersey
Top Contributor
62 reviews 62 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

In traveling the Route 95 corridor south this hotel was a late night stop over. The hotel was extremely clean and well placed. The morning continental breakfast was more than adequate. Pricing was average and service was great. The most enticing aspect was the ease of which you can exit / enter back on to the highway to continue your... More

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chester800, General Manager at Courtyard by Marriott Richmond Chester, responded to this review

Hello, Thank you for taking the time to share your experience. I am delighted to hear that Henri,Lawana and Alisha provided you great customer service while staying with us. We hope to be able to serve you again in the near future. Warmest Regards, Sonita Segrest,GM More

1 review
5 of 5 stars Reviewed October 13, 2014

Henri, Alisha, and Lawana are the best! They took great care of me! Super clean room and great food. Fresh linen and good gym for a quick workout. Definitely made me feel like at home. Also they accommodated me with my truck and trailer!

Was this review helpful? Yes
chester800, General Manager at Courtyard by Marriott Richmond Chester, responded to this review

Hi There, Thank you for taking the time to share your experience with us. We are delighted to hear that you had an enjoyable stay. We hope to be at your service again in the near future. Warmest Regards, Sonita Segrest More

1 review
5 of 5 stars Reviewed October 12, 2014 via mobile

Chris and the remaining bistro/hotel staff provided phenomenal support. They really made us (soldiers) feel at home! The food was amazing and the hospitality shown was greatly appreciated. The rooms were clean and I would recommend this location to anyone

Was this review helpful? Yes
chester800, General Manager at Courtyard by Marriott Richmond Chester, responded to this review

Hello, Thank you for taking the time to share your experience with us . We are delighted to hear that you found the suites and location great. We hope to be able to serve you again in the near future. More

1 review
4 of 5 stars Reviewed October 12, 2014 via mobile

Nice place, updated decor in lobby and common areas. Room was clean and plenty of space. Bistro was a good place to grab a bite and hang out in the evenings. Chris at the Bistro provided excellent customer service.

Was this review helpful? Yes
chester800, Manager at Courtyard by Marriott Richmond Chester, responded to this review

Hi There, Thank you for staying with us and most especially for taking the time to share your experience with us. We are happy to hear that you found the staff friendly. We hope to be able to serve you again in the near future. More

Dallas, Texas
Top Contributor
128 reviews 128 reviews
58 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed September 30, 2014

Found the hotel easily (near the freeway). Parking was ample and easy. Check in was easy. Did not have the King Room reserved (only 2 Queen), so was upgraded to King with Whirlpool. Found the room interesting for a Courtyard. It appeared maintained, but on closer inspection its age showed. One towle rack was loose (fell down when touched). Carpet... More

Was this review helpful? Yes
chester800, Manager at Courtyard by Marriott Richmond Chester, responded to this review

Hi There, Thank you for taking the time to share your experience with us and we hope to be able to be at your service again in the near future. More

Chalfont, Pennsylvania, United States
1 review
5 of 5 stars Reviewed August 28, 2014

Last year I contacted Marina Pappas about possibly booking rooms for my son's wedding in Chesterfield in July. We live out of state and needed a place for our relatives and friends to stay when they attended the wedding. I must say she took excellent care of us. A block of rooms were booked and they even provided breakfast for... More

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Princeton, New Jersey
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 22, 2014

We stayed here for one night on our way to Myrtle Beach. We made the reservations while traveling via the internet. We stayed in a 2 queen with pull out sofa, perfect for my family. Both my children had their own bed. We came in late around midnight and left the following morning. No complaints

Was this review helpful? Yes
chester800, Manager at Courtyard by Marriott Richmond Chester, responded to this review

Thank you for staying with us on your way to Myrtle Beach . My team and I are delighted that you and your children have enjoyed your stay. We hope to be able to serve you again with your lodging accomodations in the near future. Warmest Regards, Sonita Segrest More

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Additional Information about Courtyard by Marriott Richmond Chester

Address: 2001 West Hundred Road, Chester, VA 23836
Location: United States > Virginia > Chester
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Richmond Chester 3*
Number of rooms: 84
Reservation Options:
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Also Known As:
Courtyard By Marriott Richmond Chester Hotel Chester
Courtyard Chester
Chester Courtyard
Chester Marriott
Courtyard Richmond Chester

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