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Courtyard by Marriott Richmond Chester

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2001 West Hundred Road, Chester, VA 23836
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Courtyard by Marriott Richmond Chester
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Courtyard by Marriott Richmond Chester
Courtyard by Marriott Richmond Chester
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141 Reviews from our TripAdvisor Community

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Traveler rating
    74
    41
    13
    8
    5
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47
19
8
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
  • All months
    (141)
  • Mar-May only
    (39)
  • Jun-Aug only
    (48)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (29)
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Northern Virginia
Level Contributor
74 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed yesterday NEW

Checked in to hotel with my daughter's softball team. The room was nice. The balcony was a bonus. Nice location near other hotels and restaurants. The front desk staff was nice. We opted for breakfast at nearby Friendly's so we didn't eat there.

Was this review helpful? Yes
Charlotte, North Carolina
5 of 5 stars Reviewed 1 week ago NEW

I normally stay at Marriott hotels for business and the Bistro at this one was the best so far. I highly recommend for anyone in this area for work or pleasure. The shrimp tostada was really good and the wait staff was always ready with another glass of wine for me when I needed one. Just what I needed after... More 

Was this review helpful? Yes
chester800, General Manager at Courtyard by Marriott Richmond Chester, responded to this review

Thank you so much for sharing your experience with us!! We are so happy that you enjoyed yourself while staying with us! We truly hope that you will come back and see us if you are ever in the area! More 

Jacksonville, North Carolina
5 of 5 stars Reviewed 1 week ago

Especially loved the staff at The Bistro - Ronald, Vicente, Esther. The food was wonderful. I appreciated the family friendly selection of television channels. So many hotels only have a limited selection. This was wonderful!

Was this review helpful? Yes
chester800, General Manager at Courtyard by Marriott Richmond Chester, responded to this review

Thank you so much for sharing your experience with us! We will be sure to let the Bistro team members know about your compliments! We hope you stop in and see us the next time you are in the Chester area! More 

Culver City, California
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you are familiar with Courtyard, then you know there isn't a complimentary breakfast available and you know their rates are typically higher than Fairfield Inn. However, it is a clean and modern property with a restaurant in which you can purchase a meal, coffee whatever your wish. The beds were of great quality so I received a good nights... More 

Was this review helpful? Yes
chester800, General Manager at Courtyard by Marriott Richmond Chester, responded to this review

Thank you for sharing your experience during your stay with us! We strive to uphold our commitment to memorable service, and are glad that we were able to meet your needs while you were here with us. Please come back and stay with us if you are ever in the area again! More 

Pennsylvania
Level Contributor
72 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I failed to get his name but who ever did our check in Saturday June 27th at 1130pm, you win for making a rewards member feel like their allegiance to Marriott properties is well kept. When we arrived we were originally in a first floor room and you asked if that was a request. When realising it wasn't you moved... More 

Was this review helpful? Yes
chester800, General Manager at Courtyard by Marriott Richmond Chester, responded to this review

Thank you so much for sharing your experience with us!! We are so pleased that you enjoyed yourself and had a great stay! We have shared your review with the mentioned employee and are glad that they were able to assist you. Please come back and see us if you are ever in the area! More 

1 review
5 of 5 stars Reviewed June 10, 2015

Stayed there on a road trip from Florida to New Jersey. Forgot my only phone charger in therein. Called later that day and they found it and shipped it back. Amazing staff there. Especially Nathan and Henry. Hotel was very nice, safe, and clean. Food was good and pool was nice. Thanks again!

Was this review helpful? Yes
chester800, General Manager at Courtyard by Marriott Richmond Chester, responded to this review

Thank you so much for taking the time to share your experience with us! We are so glad that we were able to meet your needs during your stay with us. We will be sure to let Nathan and Henry know how much you appreciated them. Thank you for choosing to stay with us, and please stop back by if... More 

Raleigh, North Carolina
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 8, 2015

Had to get up super early to complete some work, and the bistro was still an hour or two from opening. I asked the gentleman (Henry) behind the desk where I might could go closeby to get some coffee. He said, "let me make you some right here!" So Henry made me a great cup of Starbucks in the darkened... More 

Was this review helpful? Yes 1
chester800, General Manager at Courtyard by Marriott Richmond Chester, responded to this review

Thank you for your feedback!! We are so glad that Henry was able to assist you that morning! We pride ourselves on our exceptional staff and providing the best experience possible for our guests. Henry is such an asset to our team. We will be sure to let him know how much you appreciated him!! Thank you for staying with... More 

North East PA
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed May 27, 2015

Family and I stayed at this hotel for Memorial Day - weekend. I was contempt with the hotel. The lobby is nice and functional but the rooms are mediocre and smaller than I expected. The bathrooms appear to be retro fitted to give a faux appearance of upgrading. There was a crack in the shower wall of my room, the... More 

Was this review helpful? Yes
chester800, Manager at Courtyard by Marriott Richmond Chester, responded to this review

Thank you for taking the time to share your experience with us! We have unfortunately fallen short of our goal of providing a memorable and outstanding experience for you. The issues you experienced have been addressed and shared with the appropriate departments to ensure that they are taken care of and don't happen again. We hope to have another chance... More 

Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed May 26, 2015

I was there with a group of 12 year old girls. The staff was great. Everything was clean and they were all friendly and very welcoming. When we needed things to be changed bc of timelines of our tournament, the staff was super helpful.

Was this review helpful? Yes
chester800, General Manager at Courtyard by Marriott Richmond Chester, responded to this review

Thank you so much for taking the time to share your experience with us! We were so happy to have you all stay with us. It was our pleasure to be able to meet your needs during your stay. Please stop back in and see us if you are ever in the Chester area again! More 

Yonkers, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 13, 2015

Had been driving 10 hours, part of it in the rain and needed a place to stay. Stopped at this Marriot Courtyard. The hotel was clean and new and the breakfast was quite good. Best part of staying there was the wonderful woman who greeted us at the front desk. Tara was professional and attentive. She really made my husband... More 

Was this review helpful? Yes
chester800, Manager at Courtyard by Marriott Richmond Chester, responded to this review

Thank you for taking the time to share your experience with us! We are so pleased that you chose to stay at our hotel! We hope that you will stop back by and see us on your next trip! More 

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