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Quality Inn

2.0 of 5
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12711 Old Stage Road, Chester, VA 23831
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Best prices for: 1 room 1 guest
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Ranked #10 of 14 Hotels in Chester
A recent review
4 of 5 stars Reviewed May 25, 2015
bunnylady55 Wake Forest, North Carolina
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31 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Wake Forest, North Carolina
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 25, 2015

We stayed in a room designated as a handicap accessable room. There was nothing in the room that made it so. No grab bars near toilet or tub. The room was clean with nice decorations. My friend's bed had a big dip in the mattress. Mine was ok but not very comfortable. Didn't have a chance to see what the... More 

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1 review
4 of 5 stars Reviewed March 16, 2015

Very good place. The staff customer service made it even better. The proximity to the Virginia Truck Center and they also accepted my EFS check for payment which was critical. Thanks again! You where what I needed at a critical time.

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1 review
4 of 5 stars Reviewed February 21, 2015

I have to say that the staff was very accomodating and friendly. The hotel was nice but the crew made it great. I was there for an entire month and they were able to assist me in any questions I had. Just a joy to be around.

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Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 12, 2014

Booked here because it was close to my granddaughter's apartment complex. It was late & we'd just arrived from out of town to visit my new great grandbaby. All I wanted was a nice hot shower and a good night's slumber. Boy was I in for the treat of my life. The staff was so amazingly friendly & engaging( though... More 

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1 review
1 of 5 stars Reviewed October 11, 2014

I stayed at this hotel for 2 months because of school. ..NO QUALITY AT ALL... very loud and ubruptive... you know when it's a ghetto hotel when they charge you $15 for the towels you take... they smoke joints up at the 3rd floor... complimentary breakfast is really low standard...Hope never to go back to this hotel again...even if the... More 

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Travelers are raving about these Chester hotels

Georgia
Top Contributor
118 reviews 118 reviews
42 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed July 4, 2014

Well maintained or recently renovated 15 year old facility tucked off the main road but only a hop to the Interstate. Just a few issues w/rusty railings, a few sagging ornamental rails on the roof over the pool and one shoddy carpet repair. Otherwise very acceptable and very clean. Breakfast average. Room very nice. Remember that the pillows are compacted... More 

Was this review helpful? Yes 1
Honolulu, Hawaii
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 25, 2014

The staff is very friendly and the hotel is extremely clean--which is always a great thing. The pool is indoor and opens to the outside; the gym is VERY simple--a tiny room crowded with outdated cardio machines (4 of them) The rooms are clean and smell fresh; I did have suspicions on why the hotel smelled like strong Febreze, but... More 

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chesterfield
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 16, 2014

I booked a king suite with a sofa bed for my husband , myself and 3 grandsons. 7,6 and 3. the hotel is being renovated... well there was no sleep sofa. In fact half the room was empty with nowhere to sit. FIVE PEOPLE CANNOT FIT IN A KING BED. The reason for going was to take the boys swimming.... More 

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Kemptville, Canada
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 13, 2014

The hotel is undergoing major construction everywhere. - rooms and halls. Not all rooms are available and the pool was closed. Our room was new and recently finished. Half the room was empty so there was nowhere to sit. But is was extremely clean and well stocked. It was a good place to stop along our route. But if you... More 

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Havre de Grace, Maryland
1 review
1 of 5 stars Reviewed November 11, 2013

I made reservation at the Quality Inn in Chester, VA on November 2 -3rd. The staff there was informed that I will be arriving about 5 am and assured me that this would not be a problem. I spoke to two separate staff at the Chester, VA site prior to arriving and they both told me that it would not... More 

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QualityInn340, Director of Sales at Quality Inn, responded to this review

Thank you for your review. I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies. I do understand your frustration, a few of our staff was confused on our early... More 

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