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All 14 Chester hotels

Homewood Suites Chester

3.0 of 5 Hotel   |   12810 Old Stage Road, Chester, VA 23836
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Ranked #6 of 14 hotels in Chester
A recent review
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107 people have reviewed this hotel

Traveler rating
    46
    32
    15
    6
    8
See reviews for
38
12
8
42
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
2 reviews
5 of 5 stars Reviewed 1 week ago

Have stayed at this hotel over 300 nights in the last 8 years. Always good and consistant. Rooms are clean, property is well maintained and the staff is helpful and courteous. Large TVs in each room, plenty of space to work and relax

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Nicole C, General Manager at Homewood Suites Chester, responded to this review

Hi 245roberto, WOW! Thank you for being such a loyal guest and writing a wonderful review of the Homewood Suites by Hilton! We always appreciate it when guests take time out of their busy schedules to tell us how we are doing. Can wait to see you again, here at your HOMEwood away from home. We look forward to seeing... More

South Chesterfield, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Enjoyed my stay. Pool was nice and cozy. Whirlpool tub in room was wonderful. Breakfast food sucked. Service was great. Food sucked.I would stay there again. Just go out for breakfast.Hotel in good location just off major hwy. Easy access.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Nicole C, General Manager at Homewood Suites Chester, responded to this review

Hello John C, Thank you for taking the time to fill out a review. I am glad to see that you enjoyed your room and pool area. I am very sorry about the problems that you experienced during your stay with breakfast. We do try to provide different hot and cold items daily to try and meet the tastes of... More

United States
1 review
5 of 5 stars Reviewed 3 weeks ago

..for a hotel in Chester, VA. I have stayed at the Homewood Suites, Chester twice in the past two years on business. Each time, the hotel was great. Complimentary breakfast and dinner each night is a great feature, and I really like how comfortable the suites are. Both times, my room has been very clean. I couldn't ask for a... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Nicole C, General Manager at Homewood Suites Chester, responded to this review

Thank you for taking the time to fill out a review. I am very pleased to hear that you enjoyed your stay with us and find us to be a great choice for lodging in the Richmond/Chester area. We hope that next time you are in the Richmond/Chester area that you will choose us again and we look forward to... More

New York City, New York
2 reviews
3 of 5 stars Reviewed 4 weeks ago

Rooms were nice; clean, amenities were great. Free breakfast was what was to be expected. Great rooms with lots of space. Room #104 smelled like old cigars. We didn't complain because we knew they were sold out.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Nicole C, General Manager at Homewood Suites Chester, responded to this review

Thank you for taking the time to fill out a review. I am very pleased to hear that you enjoyed your stay with us and found us to be clean and spacious. I am sorry to hear that your room smelled of cigar smoke. While we do offer smoking rooms, the 1st floor that you were on is a smoke-free... More

Turnersville, United States
1 review
5 of 5 stars Reviewed March 12, 2014

From beginning to end, this hotel provided a wonderful experience. The staff was extremely courteous. The check in process was quick and efficient. The rooms were spacious, clean and comfortable. I highly recommend the Homewood Suites in general and this location in particular

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Nicole C, General Manager at Homewood Suites Chester, responded to this review

Thank you for taking the time to fill out a review about our hotel. I am very pleased to see that you enjoyed your stay with us and the staff was friendly and efficient. We hope that next time you are in the Richmond/Chester area that you will choose us again and we look forward to the opportunity to be... More

Richmond, United States
1 review
5 of 5 stars Reviewed March 5, 2014

You'll have a hard time finding a better hotel, courteous staff, and amenities for the price of Homewood Suites. The kids enjoyed the pool. The complimentary food was terrific, plus we had a nice kitchen to bring food for lunch and snacks. This hotel is absolutely fantastic!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Nicole C, General Manager at Homewood Suites Chester, responded to this review

Thank you for taking the time to fill out a review. I am very pleased to hear that you enjoyed your stay with us. We hope that next time you are in the Richmond/Chester area that you will choose us again and we look forward to the opportunity to be your home away from home again! Thank you, Nicole Clay... More

Midlothian, United States
1 review
3 of 5 stars Reviewed February 9, 2014

The hotel is ok, it just need new decoration. rooms was clean, however the room I was staying in was having trouble with the hot water all day. After complaining all day latterly at around 10:30pm I was able to move in a new room, however the front desk clerk was rude through out it all.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Nicole C, General Manager at Homewood Suites Chester, responded to this review

Thank you for taking the time to fill our a review. I am very sorry about the problems that you experienced with hot water and customer service during your stay. We did unfortunatly have unexpected issues with the hot water affecting the entire building. We had the problems corrected as soon as possible. The service that you experienced is unacceptable... More

Hauppauge, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 of 5 stars Reviewed February 7, 2014

No hot water on Day of Wedding. We've stayed at Homewood Suites before and this establishment offers all the typical amenities, breakfast buffet, indoor pool, gym facilities, very good value for the price (discounted wedding rate.) Facility offered us the option of going across the street to the adjacent Holiday Inn for a hot shower, but it was awkward, and... More

Was this review helpful? Yes
Nicole C, General Manager at Homewood Suites Chester, responded to this review

Thank you for your recent stay with us and for taking the time to write a reveiw. I am very sorry for the problems that you experienced with the hot water during your stay. We were unfortunatly having issues with our hot water and corrected the problem as soon as possible but I am sorry for the inconvenience it did... More

Seabrook, United States
1 review
2 of 5 stars Reviewed February 5, 2014

Not the best hotel I have stayed at. Hotel staff can be better trained. Stayed 2 nights and hotel had problems where they had no hot water and never communicated they had a problem, also heard others complain about dirty linens on their beds. Staff overall was not very freindly or customer focused.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Nicole C, General Manager at Homewood Suites Chester, responded to this review

Thank you for taking the time to fill out a review of our hotel. I value your opinion and I am very sorry that our customer service did not meet your expectations. I would love to speak with you personally about the problems that you experienced. Please contact me at the hotel at 804-751-0010 or via email at nicole.clay@hilton.com to... More

Gloucester, United States
1 review
4 of 5 stars Reviewed February 5, 2014

Very cold windery week while staying at this hotel. 3 -4 inchs of snow fall that night. After breakfast I went to my car to warm it up and clean the windows and to my surprise, my windows were clean. The hotel staff cleaned off the snow from all the cars. WOW This was a first.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Nicole C, General Manager at Homewood Suites Chester, responded to this review

Thank you for taking the time to write a review. I am glad to hear that you enjoyed your stay with us. I am also glad that we were able to suprise you by cleaning off your car! We hope to see you again the next time you are in the Richmond/Chester area! Thank you, Nicole Clay General Manager More

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Additional Information about Homewood Suites Chester

Also Known As:
Homewood Suites Chester Hotel
Homewood Suites Chester Hotel Chester
Homewood Chester
Chester Homewood Suites
Chester Homewood
Address: 12810 Old Stage Road, Chester, VA 23836
Phone Number:
Location: United States > Virginia > Chester
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Chester
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Chester 3*
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