This hotel is very nice, especially for the price. The staff is super-friendly. The rooms are modern, clean and the beds are comfy. It is a little bit of a drive to downtown Richmond, but it is worth it. I would definitely stay here again! more

Ive stayed in Hyatt Place hotels before, and have never been disappointed. This was no exception! The check in was painless and quick, the front desk staff was courteous, helpful and prepared for all questions. They found my reservation instantly and in a matter of seconds I was in my room. The room lacked nothing. An extremely comfortable king bed... more

We had stayed at this hotel several times in the past so rebooked a room again. Had a guaranteed reservation with a credit card. We are also Gold passport members I called the hotel to inform that that we would need a late check in. Upon our arrival we were told they were overbooked and we would be relocated to... more

The property was very clean and modern and the staff very friendly. The food options were unusual and enjoyable although a little pricey. more

The Hyatt Place in Chester Virginia is an amazing hotel. The lobby or "gallery" is very spacious and has modern and clean lines. The hotel is spotless and has a good location to both interstates 95 and 295. Staff were very friendly and made us feel welcome. The room was huge, clean, highly modern, and the bathroom was virtually brand... more

My husband and I are discovering the new Hyatt Place Hotels. These hotels are amazing gems - we've stayed in three and they've all been amazing deals for the amenities and spaciousness. In all three hotels, we asked for quiet rooms in the back of the buildings on high floors. In two of the hotels, we got the regular rooms... more

I have stayed at this hotel twice. It is a very comfortable hotel with lots of interesting features to offer a weary traveler. Check-in and check-out is a breeze via the kiosk, but a very friendly "host" is ready and willing to check you in/out. The hotel offers great rates in a clean, comfortable hotel. The rooms are big and... more

I can't understand the negative reviews. Maybe they were still under construction then. My husband and I travel frequently. He had business in Chester for a week so I came along. This hotel is the best hotel that I have stayed at ever! The check-in process was done at one of their kiosks in the lobby. It was fast! The... more

I booked my husband and kids here while they were driving up 95. I had spent 2 hours (while they were driving along) trying to find a reasonably priced place with 2 beds and a crib that also served breakfast. Since they had recently finished remodeling and adding 40 or so units, she had what they needed. The front desk... more