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Hyatt Place Richmond/Chester

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13148 Kingston Avenue, Chester, VA 23836
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Hyatt Place Richmond\/Chester
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211 Reviews from our TripAdvisor Community

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Glendora, New Jersey
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Hyatt Chester/Richmond is an excelent facilaty to wind down after a long drive personel and facility are great. Close to highway exit, easy to access and plenty of parking. Food and bar service great. Morning breakfast excelent and includes all anyone could be looking for including plenty of healthy varity if your not interested in eggs and sausage.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank canaltransit
Hyannis Port, Massachusetts
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Stayed one night on our way to Florida. They served breakfast which was fine for the price of the room. The rooms were very spacious and comfy bed and large TV with a sectional couch. Needed some toothpaste and shower cap and they were able to supply - friendly staff.

Helpful?
Thank Marie D
Henderson NV, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We've stayed at your hotel for 3 of the last 4 weeks due to my mothers health and eventual death. The manager and staff truly treated us like family. I've never been treated so well at any hotel that we've stayed. We've been staying at your hotel for the past 6 plus years and will continue to do so.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Paul S
Philadelphia, United States
1 review
5 of 5 stars Reviewed January 4, 2016

Stayed here overnight on a road trip from Florida back to Phily. Great value for the price. I actually got this room free for the night for being a loyal customer, but even if I had needed to pay, it would have been well worth the money. Very spacious rooms. Great TV with easily accessible inputs for peripherals. Shower/toilet separate... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Stephanie N
hyatt-richard, General Manager at Hyatt Place Richmond/Chester, responded to this review

Thank you so much for your kind review of your stay at the Hyatt Place Chester. I certainly appreciate your support of our properties, and thank you for being such a Loyal Customer. My staff & I look forward to your next visit. Richard Dane Dominion Hospitality / Hyatt Place Chester More 

Georgia523
Level Contributor
194 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
5 of 5 stars Reviewed December 29, 2015

We stopped here when going North to NY to visit family and then stopped again going south going home. There are no surprises here. Good clean room, alway friendly and welcoming staff and great little breakfast. This is our normal north/south hotel and will be in the future. A well done to a great staff and management .

Helpful?
Thank Creeper523
hyatt-richard, General Manager at Hyatt Place Richmond/Chester, responded to this review

Thank you for your kind review of the Hyatt Place Chester. We look forward to your next visit. Sincerely; Richard Dane More 

Chester, United States
1 review
1 of 5 stars Reviewed December 28, 2015

Don't stay at this hotel! The food is horrible, the staff are not very friendly and the guest rooms are in terrible shape. We had a broken sink and broken toilet seat, a fire alarm that malfunctioned and blinked in our face all night, and the air conditioner was so loud that it woke you up every time it turned... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Stefanie M
hyatt-richard, General Manager at Hyatt Place Richmond/Chester, responded to this review

Dear Stephanie M. I am very sorry for the lack of services provided to you and your family during your recent visit to the Hyatt Place Chester. I assure you that these experiences will be investigated and will be corrected for our future guests. Thank you for bringing this to my attention. I apologize that we certainly “fell short” for... More 

York pa
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed December 26, 2015

If you are looking for a nice looking, clean, well maintained and value for your dollar place to stay, then this hotel works you. You can bring your customers here and not be embarrassed by the hotel condition inside or out.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank BooCoo21
Richmond, United States
1 review
4 of 5 stars Reviewed December 14, 2015

Nice place to stay. Rooms were clean and comfortable. Traveling with two dogs...initially had me in a 2nd floor room but were very accommodating when I asked for a ground floor room. The only issues that I experienced were: The clock in the bedroom was set an hour behind the actual time and the security light was out by the... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Diane G
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