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All 14 Chester hotels

Fairfield Inn Richmond Chester

2.5 of 5 Hotel   |   12400 Redwater Creek Road, Chester, VA 23831
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Fairfield Inn Richmond Chester
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71%
Ranked #5 of 14 hotels in Chester
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Carolyn G Walt Disney World, Florida
  • Overview
  • Reviews (124)
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124 people have reviewed this hotel

Traveler rating
    50
    39
    15
    12
    8
See reviews for
49
16
6
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • German first
  • Any
English first
Walt Disney World, Florida
1 review
3 of 5 stars Reviewed 1 week ago

Terence Browder great customer service, He was very helpful and patient with me and my family which made our stay more pleasant I hope you inform him of these comments because I feel an employee should know When they get positive feedback

Was this review helpful? Yes
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

many thanks for your comments on the hotel and on Terrance - he is a great asset to our team More

Falls Church, Virginia
1 review
5 of 5 stars Reviewed 2 weeks ago

This was truly a superb hotel. The rooms were most comfortable; the bathroom equipped for handicapped was the best I ever encountered. Everything was spotless. Staff was very helpful and friendly. The breakfast was included in the price of the room and offered a wide variety of choices. Parking was easy . I have stayed in many more expensive hotels... More

Was this review helpful? Yes
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

We are truly glad that you had a superb stay with us - thank you for letting us know how great our staff are - thank you for acknowledging Chirelle she is a great asset to our team More

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 weeks ago

We were only needing for one night to travel back home and after 12 hours on the road it served it's purpose. It's conveniently located for gas and food choices, the room and decor were nice, but the smell in the room was off putting and the ants by the window I spent a good amount of time killing because... More

Was this review helpful? Yes
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

many thanks for your comments both positive and negative as it allows us to continually improve our hotel experience - if you would like to discuss your stay with me personally please do not hesitate to contact me More

Macungie, Pennsylvania
Contributor
16 reviews 16 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Fairfield was very convenient to get to, there was lots of parking and we enjoyed our stay. The rooms were large, furnishings modern and there was new carpeting. Breakfast was busy in the morning but the staff did an excellent job restocking and keeping the place clean!

Was this review helpful? Yes
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

glad that you enjoyed your stay with us - look forward to welcoming you back again More

Pittsburgh, Pennsylvania
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

In taking a very difficult trip, a friend and I stopped at this hotel and were greeted by Tanique Clark, she absently made us feel at home with her kindness and helpfulness. Thank you so much, and a great breakfast.

Was this review helpful? Yes
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Thanks for your kind comments on Tanique - she is one of our great customer service giants - I will pass on your comments to her More

Elkton, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 4 weeks ago

The room was not what the hotel promised. The room had an awful stinch that did not go away after the hotel staff said that the smell was no longer in the room. The room smell was so strong that I was unable to breathe

Was this review helpful? Yes
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

I am so sorry that we were not able to meet your expectations during your recent stay - I would be more than happy to discuss this further if you would contact me at the hotel Many thanks andrew More

Contributor
12 reviews 12 reviews
5 hotel reviews
5 of 5 stars Reviewed 5 weeks ago

Yes I was back in Richmond for another funeral and unlike the nearby Courtyard near the Fairfield last year - the Fairfield Inn could not have been nicer and more helpful. Very receptive to all of our needs and very flexible on a late check out on day of funeral. Very clean and comfortable - great breakfast.

Was this review helpful? Yes
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

I am so glad that we were able to make this difficult visit a pleasant one for you - thank you for taking the time to recognize us - hopefully you will return for a pleasant and restful stay in the future. More

Peterborough, Ontario
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 15, 2014

I stayed at this property on my drive back to NY State from Raleigh and was very pleased with the convenient location and easy check-in. Staff were great but a few things prevented it from being a completely satisfactory experience. First of all, the air conditioning fan in Room 206 was blasting when I entered and nothing I did, including... More

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Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Thanks for the great feedback - I am glad the overall stay was satisfactory - it is the minor things that can be irritating - I am glad that you brought them up as it allows us to fix them. I look forward to welcoming you back to the hotel in the future More

1 review
5 of 5 stars Reviewed July 12, 2014 via mobile

The customer service is the best I've experienced so far thanks to the front desk employee Tanigue C she was very helpful with my requests. And the hotel is amazing !! Me encanto el servicio en este hotel la persona que estaba en el frente Es increible el nombre de Ella Es Tanique C .

Was this review helpful? Yes
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Thank you for letting us know that Tanique is the greatest!!! We love having her as part of our team that takes care of our customers. Come back and see us soon More

Huntersville, North Carolina
1 review
5 of 5 stars Reviewed June 28, 2014

We arrived on thursday for a family wedding on Saturday. We were so very pleased with the service we received from the front desk staff and other staff. A few names Jerome, Tekersha, Paula and all the other weekend staff went out of their way to help make our stay one we will always remember. The wedding family and guest... More

Was this review helpful? Yes
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

many thanks for your great feedback - I will let those know that you appreciated all their hard work - the team at the hotel is proud of the new renovations and works hard to provide the service to go with it - best of luck as you begin your new journey More

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Additional Information about Fairfield Inn Richmond Chester

Address: 12400 Redwater Creek Road, Chester, VA 23831
Phone Number:
Location: United States > Virginia > Chester
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn Richmond Chester 2.5*
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Also Known As:
Fairfield Inn Richmond Chester Hotel Chester
Fairfield Inn Chester
Fairfield Chester
Chester Fairfield Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#4 Business Hotel in Chester #5 Family Hotel in Chester
Hotel Class
Number of rooms
115

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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