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Fairfield Inn Richmond Chester

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12400 Redwater Creek Road, Chester, VA 23831
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1 room 1 guest
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Fairfield Inn Richmond Chester
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181 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Berryville, Virginia
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This was my first time at a Fairfield Inn (I think). Stay was okay, but there are better options close by. Work has put me up at the Holiday Inn Express, Comfort Inn and Hampton Inn, all of which I rank higher than this Fairfield. Check In was smooth and Front desk clerk very sweet. However she must have forgotten... More 

Was this review helpful? Yes
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

many thanks for the feedback on your stay - it is always nice to have both the positive and the negative feedback as this allows us to improve for all of our guests - I would be more than happy to discuss your stay with personally if you would like to contact me directly at the hotel More 

Level Contributor
119 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff was friendly and let us check in early. The pool is small and fills up with kids fast. The people in the room below ours had a very low tolerance for noise of any kind so we got a call from the front desk after only being back in our room for five minutes. The breakfast was very... More 

Was this review helpful? Yes
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

thanks for the feedback on y our stay - we look forward to welcoming you back in the future More 

Midlothian, Virginia
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Very nice hotel. Clean appearance, nice staff and accomodating.You receive a fresh cookie upon check in that was refreshing. I reserved room 1 day in advance and was accomodated to a better room upon check in since the hotel was not full. Breakfast was plentiful. For best pricing book online and check several websites as most sites have sales of... More 

Was this review helpful? Yes
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

we are very proud of our clean hotel and our great staff - thanks for letting us know - stop by when you are in the area again More 

Boynton Beach, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed here last week on our way up to NewYork. Location right off I95 is convenient, staff was great, fresh baked cookies when we arrived. Jerome assisted us at the front desk, he was wonderful and very helpful!! Rooms were very comfortable and clean, breakfast was great. Would definitely stay again!

Was this review helpful? Yes
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

I am so glad you enjoyed your stay with us - thanks for singling out Jerome for his great service - please make sure you tell your friends and return soon to your new chester home More 

Chesterfield, Virginia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The best stay at a Fairfield Inn in a while. Your staff is amazing to include Lawarna who helped us check out who was helpful with directions and very pleasant. The rooms were kept up nicely and i enjoyed the renovations and the changes.

Was this review helpful? Yes
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Thanks for the comments - we are especially proud of Lawarna and the wonderful job that she does for us More 

Nesconset, New York
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

Very clean accommodations everything worked great in the room., great customer service staff was very friendly and helpful. Had warm delicious cookies waiting for the guests, the breakfast buffet was fine and the pool area was well maintained. Highly recommended.

Was this review helpful? Yes
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

many thanks for your kind comments on our hotel - we take great pride inproviding first class service and a high standard of cleanliness More 

Massapequa, New York, United States
Level Contributor
52 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed July 19, 2015

I booked this for a one night stay, midway to a trip to Florida. Definitely convenient, right off I95 and next to a Cracker Barrel. Our stay was OK, not spectacular, not awful. Our first room had no air conditioning. The unit was blowing extremely hot air, so hot that I could feel the heat on the door when I... More 

Was this review helpful? Yes
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Many thanks for the feedback concerning your recent stay - I do apologize that everything was not perfect as we strive to meet each and every guests expectations. Please stay with us again so we can show you the improvements we are always making More 

Blackstone, Virginia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 12, 2015

Having a blow out in the interstate, I found this place and they were amazing!! So kind, Jason at the front desk was awesome, the easiest check in and out ever.... Very clean...I would definitely stay again!

Was this review helpful? Yes
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

I am so glad that we were able to help you after your blow out - thank for letting usknow that we provided a nice safe and clean accommodations for you More 

1 review
5 of 5 stars Reviewed July 11, 2015

Traveling with my son to a Junior Leaders Conference in Washington D.C. Stopped by this establishment overnight and the service we received was absolutely perfect. Finding genuinely nice people is not something you come across everyday anymore and there were 2 particular young ladies that took very good care of myself and my son and I can't say enough about... More 

Was this review helpful? Yes
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Many thanks for your kind comments on your stay More 

Fayetteville, United States
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 11, 2015

This was a surprise stop for us. My wife and I were tired after fighting traffic to get out of Baltimore and Washington, and have a bad experience at the nearby Cracker Barrel restaurant (review has been posted). This hotel was a blessing. The staff were very nice. They only had a few rooms left, and we were grateful for... More 

Was this review helpful? Yes
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Thank you for your positive feedback - we appreciate you taking the time to let us know that we are succeeding in taking care of our customers More 

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