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All 14 Chester hotels

Fairfield Inn Richmond Chester

2.5 of 5 Hotel   |   12400 Redwater Creek Road, Chester, VA 23831
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Fairfield Inn Richmond Chester
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72%
Ranked #5 of 14 hotels in Chester
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Jkenney58
  • Overview
  • Reviews (119)
  • Photos (11)
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  • Room tips (23)
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119 people have reviewed this hotel

Traveler rating
    49
    37
    13
    12
    8
See reviews for
46
16
6
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • German first
  • Any
English first
Elkton, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago NEW

The room was not what the hotel promised. The room had an awful stinch that did not go away after the hotel staff said that the smell was no longer in the room. The room smell was so strong that I was unable to breathe

Was this review helpful? Yes
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

I am so sorry that we were not able to meet your expectations during your recent stay - I would be more than happy to discuss this further if you would contact me at the hotel Many thanks andrew More

Contributor
12 reviews 12 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

Yes I was back in Richmond for another funeral and unlike the nearby Courtyard near the Fairfield last year - the Fairfield Inn could not have been nicer and more helpful. Very receptive to all of our needs and very flexible on a late check out on day of funeral. Very clean and comfortable - great breakfast.

Was this review helpful? Yes
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

I am so glad that we were able to make this difficult visit a pleasant one for you - thank you for taking the time to recognize us - hopefully you will return for a pleasant and restful stay in the future. More

Peterborough, Ontario
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I stayed at this property on my drive back to NY State from Raleigh and was very pleased with the convenient location and easy check-in. Staff were great but a few things prevented it from being a completely satisfactory experience. First of all, the air conditioning fan in Room 206 was blasting when I entered and nothing I did, including... More

Was this review helpful? Yes
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Thanks for the great feedback - I am glad the overall stay was satisfactory - it is the minor things that can be irritating - I am glad that you brought them up as it allows us to fix them. I look forward to welcoming you back to the hotel in the future More

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

The customer service is the best I've experienced so far thanks to the front desk employee Tanigue C she was very helpful with my requests. And the hotel is amazing !! Me encanto el servicio en este hotel la persona que estaba en el frente Es increible el nombre de Ella Es Tanique C .

Was this review helpful? Yes
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Thank you for letting us know that Tanique is the greatest!!! We love having her as part of our team that takes care of our customers. Come back and see us soon More

Huntersville, North Carolina
1 review
5 of 5 stars Reviewed 4 weeks ago

We arrived on thursday for a family wedding on Saturday. We were so very pleased with the service we received from the front desk staff and other staff. A few names Jerome, Tekersha, Paula and all the other weekend staff went out of their way to help make our stay one we will always remember. The wedding family and guest... More

Was this review helpful? Yes
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

many thanks for your great feedback - I will let those know that you appreciated all their hard work - the team at the hotel is proud of the new renovations and works hard to provide the service to go with it - best of luck as you begin your new journey More

Miami, Florida
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Great location with easy access to the HWY. Front desk agent was very friendly. Room was nice & clean, but noisy 1st FL. Breakfast was OK. Felt we over paid for a late night check in with early departure.

Was this review helpful? Yes
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

thanks for your comments about your stay - I am glad you enjoyed your stay with us - I'm sorry that you felt that we were overpriced we try to be competitive in the market based opon demand More

Columbia, MD
Top Contributor
91 reviews 91 reviews
23 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed June 21, 2014

Stayed here for two nights for a tourney and was very satisfied. The front desk staff was very friendly and check in was quick. The rooms are clean and comfortable. Breakfast had the usual fare and the staff even put it out early as we needed to eat before the usual time.

Was this review helpful? Yes
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Thanks for the positive feedback - I am glad we were able to accommodate your group for early breakfast - hope you had a good weekend - was it lacrosse? More

North Carolina
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 17, 2014

This trip was a gift to my husband and parents to see a group perform in Hopewell, Va. I picked the Fairfield because we had stayed in one in Williamsburg last summer and were very pleased. Check in was very easy and everyone at the front desk was very friendly. One of our rooms did not have a frig. and... More

Was this review helpful? Yes
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

I am delighted that the special trip for your parents was at the Fairfield Inn Chester. I appreciate your feedback both positive and negative as it allows us to improve even if the areas seem small - but each small error on our part adds up to a bad impression. I hope that you will return in the future to... More

Ocean Isle Beach, North Carolina
Top Contributor
53 reviews 53 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 2, 2014

When traveling, my wife and I always stay here The location is great, just off route 95 with many restaurants and gas stations nearby. Overall it's clean and the staff friendly and the breakfast free.

Was this review helpful? Yes
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Thanks for your comments on your stay - we take great pride in trying to keep the hotel clean and the staff work hard to do so - it is nice that you are recognizinf them More

Candler, North Carolina
Contributor
20 reviews 20 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 28, 2014

Our room was clean, very spacious and comfortable. We did request a king room with a sofa. My only issue was the room was directly above the air conditioners and the noise was loud. Breakfast was very good, nice selection. I would recommend this hotel.

Was this review helpful? Yes
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Thanks for your comments - come back and visit us soon More

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Additional Information about Fairfield Inn Richmond Chester

Address: 12400 Redwater Creek Road, Chester, VA 23831
Phone Number:
Location: United States > Virginia > Chester
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn Richmond Chester 2.5*
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Also Known As:
Fairfield Inn Richmond Chester Hotel Chester
Fairfield Inn Chester
Fairfield Chester
Chester Fairfield Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#4 Business Hotel in Chester #5 Family Hotel in Chester
Hotel Class
Number of rooms
115

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