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Fairfield Inn Richmond Chester

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12400 Redwater Creek Road, Chester, VA 23831
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Fairfield Inn Richmond Chester
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171 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • German first
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    (171)
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    (47)
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    (33)
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Level Contributor
48 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

It's Friday night of the 4 th of July weekend and we had to stop driving for the night as we have already been on the road 15 hours. We stopped early afraid to not get a room later if we waited too long. There are 5 of us so they gave us a room with 2 queens and a... More 

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Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

many thanks for the feedback - I hope you enjoyed the rest of your holiday weekend More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stopped at this hotel on road trip to Florida. Even if it wasn't the cheapest option in the area, I booked a night at Fairfield Inn based on previous reviews. I was impressed by room at first sight, clean, chic, roomy, tasty decorations. Continent breakfast was a great add to this random experience #FairfieldInnRichmond #EastCoastRoadTrip

Was this review helpful? Yes 1
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Many thanks for your comments - we do appreciate the feedback as it allows us to know we are succesfully compelting our plans More 

Michigan, USA
Level Contributor
114 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for recent trip to Virginia for three nights. Hotel was more than adaquate. Located about 30 minutes from Richmond airport this worked perfect as a base for my stay that centered around Church Road area. Free included breakfast was good to start the day with choices like eggs, sausage, waffles, fruit, toast, bagels, cereal, etc. Rooms were clean... More 

Was this review helpful? Yes 1
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

I am so glad that you enjoyed your stay with us - many guests enjoy our breakfast and we take great pride in keeping our rooms spotless - I do apologize for the problems that you encountered with your keys - thank you for letting me know so I can correct the situation More 

Jenison, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Tekisha, the night auditor was very help and informative, with setting up my next reservation at this hotel, I also might add that she big thank you for being one of our brave veterans who served our country. Thanks Tekisha, Ed V.

Was this review helpful? Yes 1
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

thank you for singling out one of our team at the front desk - Tekeisha is indeed an asset to our hotel and we are fortunate to have her onour staff More 

NY
Level Contributor
75 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We recently stopped here on the way to NC. (look for the coupon books at welcome centers) This property had a coupon for $79 plus tax. I always try to stay at Marriotts to build my rewards points. This property was recently renovated the beginning of 2014. The room was very clean and extremely modern for a Marriott...all new furnishings.... More 

Was this review helpful? Yes 1
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Many thanks for your kind comments - as a team we take great pride in staff friendliness and the cleanliness of the hotel More 

Dacula, Georgia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 25, 2015

Stayed here on May 21-22, 2015 in room number 312 (next to the elevator). It was a good stay. The room was a bit small but it worked simply because we only stayed over night to visit a friend on our way to DC. The breakfast was pretty good. They were good at replenishing the food when it ran low.

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Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

thanks for your feedback - it is important to us as it allows us to evaluate how we are taking care of our customers - please stop by and visit us again More 

Adams, Massachusetts
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 20, 2015

Friendly staff, nice breakfast, great bed. A little out of the way but pet friendly. Would use this facility again. The room was comfortable and homelike with an added area with sofa and desk. Refrigerator available in room. Near the airport off 295.

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Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

We are very proud of the fact that we provide a memorable stopover on the way north and south on I95 - thanks for being a part of our stopover family More 

1 review
5 of 5 stars Reviewed May 8, 2015 via mobile

I give this hotel 2 thumbs up ! The rooms were very clean , including the bathrooms , and the employees were extremely nice and helpful during my stay . I would definitely come back again and I always recommend friends and family to stay at this hotel .

Was this review helpful? Yes
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

many thanks for your feedback we take great pride in providing the best service to our customers - thanks for recognizing that More 

North Myrtle Beach, South Carolina
Level Contributor
4 reviews
5 of 5 stars Reviewed May 6, 2015

This hotel was a wonderful surprise. We were made to feel especially welcome by Jason Trippe. He catered to our needs completely. The free breakfast was excellent and complete. The service was outstanding. We've stayed at other Fairfield Hotels and this one absolutely rocked. The hotel is right off 95 and there are lots of dining options within walking distance.

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Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Many thanks for letting us know how we are doing - Jason is one of our superstars and we are very lucky to have his skills at the front desk - we look forward to welcoming you back in the future More 

Atlantic Beach, Florida
Level Contributor
86 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed May 6, 2015

Beautiful. Clean rooms. Turquoise, cream, brown and rust colors. Clean, fresh bathrooms with white caulk and grout. Staff was wonderful and accommodating. Immediately off the exit. Pan eras nearby. Includes breakfast. Indoor pool.

Was this review helpful? Yes
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

It is great to have our renovations completed and the rooms do indeed look great and we take great pride in keeping them clean with our superb housekeeping team. We thank you for your kind comments and please come back and see us again More 

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