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All 14 Chester hotels

Fairfield Inn Richmond Chester

2.5 of 5 Hotel   |   12400 Redwater Creek Road, Chester, VA 23831
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72%
Ranked #5 of 14 Hotels in Chester
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
librarygeek King of Prussia, Pennsylvania
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126 reviews from our community

Traveler rating
    50
    41
    15
    12
    8
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50
17
6
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • German first
  • Any
English first
King of Prussia, Pennsylvania
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed for two nights here and had a lovely stay. We've stayed at a lot of Marriotts and the amenities and all were what you would expect from a Fairfield. The internet worked pretty well. The continental breakfast was definitely one of the better ones we've had. And everyone working there was very friendly and made us feel quite... More

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Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

I am happy that you enjoyed your stay with us - thanks for the feedback - it helps us to grow and to improve More

Chester, Virginia, United States
1 review
4 of 5 stars Reviewed 1 week ago

I would just like to say that Shamicka Chandler was very helpful and patient with me and my family. I was transitioning from an apartment to my home and my home was not quite ready so I needed to stay at the Fairfield during that time and she was so pleasant to me. I am disabled and was in so... More

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Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Thanks for the great feedback on Shomika and the hotel - we are so proud to have her as a member of our team More

Walt Disney World, Florida
1 review
3 of 5 stars Reviewed August 10, 2014

Terence Browder great customer service, He was very helpful and patient with me and my family which made our stay more pleasant I hope you inform him of these comments because I feel an employee should know When they get positive feedback

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Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

many thanks for your comments on the hotel and on Terrance - he is a great asset to our team More

Falls Church, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 5, 2014

This was truly a superb hotel. The rooms were most comfortable; the bathroom equipped for handicapped was the best I ever encountered. Everything was spotless. Staff was very helpful and friendly. The breakfast was included in the price of the room and offered a wide variety of choices. Parking was easy . I have stayed in many more expensive hotels... More

Was this review helpful? Yes 1
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

We are truly glad that you had a superb stay with us - thank you for letting us know how great our staff are - thank you for acknowledging Chirelle she is a great asset to our team More

Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed August 2, 2014

We were only needing for one night to travel back home and after 12 hours on the road it served it's purpose. It's conveniently located for gas and food choices, the room and decor were nice, but the smell in the room was off putting and the ants by the window I spent a good amount of time killing because... More

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Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

many thanks for your comments both positive and negative as it allows us to continually improve our hotel experience - if you would like to discuss your stay with me personally please do not hesitate to contact me More

Macungie, Pennsylvania
Contributor
19 reviews 19 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 31, 2014

The Fairfield was very convenient to get to, there was lots of parking and we enjoyed our stay. The rooms were large, furnishings modern and there was new carpeting. Breakfast was busy in the morning but the staff did an excellent job restocking and keeping the place clean!

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Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

glad that you enjoyed your stay with us - look forward to welcoming you back again More

Pittsburgh, Pennsylvania
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed July 28, 2014

In taking a very difficult trip, a friend and I stopped at this hotel and were greeted by Tanique Clark, she absently made us feel at home with her kindness and helpfulness. Thank you so much, and a great breakfast.

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Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Thanks for your kind comments on Tanique - she is one of our great customer service giants - I will pass on your comments to her More

Elkton, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 21, 2014

The room was not what the hotel promised. The room had an awful stinch that did not go away after the hotel staff said that the smell was no longer in the room. The room smell was so strong that I was unable to breathe

Was this review helpful? Yes 1
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

I am so sorry that we were not able to meet your expectations during your recent stay - I would be more than happy to discuss this further if you would contact me at the hotel Many thanks andrew More

Contributor
12 reviews 12 reviews
5 hotel reviews
5 of 5 stars Reviewed July 17, 2014

Yes I was back in Richmond for another funeral and unlike the nearby Courtyard near the Fairfield last year - the Fairfield Inn could not have been nicer and more helpful. Very receptive to all of our needs and very flexible on a late check out on day of funeral. Very clean and comfortable - great breakfast.

Was this review helpful? Yes
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

I am so glad that we were able to make this difficult visit a pleasant one for you - thank you for taking the time to recognize us - hopefully you will return for a pleasant and restful stay in the future. More

Peterborough, Ontario
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 15, 2014

I stayed at this property on my drive back to NY State from Raleigh and was very pleased with the convenient location and easy check-in. Staff were great but a few things prevented it from being a completely satisfactory experience. First of all, the air conditioning fan in Room 206 was blasting when I entered and nothing I did, including... More

Was this review helpful? Yes
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Thanks for the great feedback - I am glad the overall stay was satisfactory - it is the minor things that can be irritating - I am glad that you brought them up as it allows us to fix them. I look forward to welcoming you back to the hotel in the future More

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Additional Information about Fairfield Inn Richmond Chester

Address: 12400 Redwater Creek Road, Chester, VA 23831
Phone Number:
Location: United States > Virginia > Chester
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn Richmond Chester 2.5*
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Also Known As:
Fairfield Inn Richmond Chester Hotel Chester
Fairfield Inn Chester
Fairfield Chester
Chester Fairfield Inn

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