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Fairfield Inn Richmond Chester

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12400 Redwater Creek Road, Chester, VA 23831
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Fairfield Inn Richmond Chester
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175 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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  • German first
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    (175)
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    (47)
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Massapequa, New York, United States
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I booked this for a one night stay, midway to a trip to Florida. Definitely convenient, right off I95 and next to a Cracker Barrel. Our stay was OK, not spectacular, not awful. Our first room had no air conditioning. The unit was blowing extremely hot air, so hot that I could feel the heat on the door when I... More 

Was this review helpful? Yes
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Many thanks for the feedback concerning your recent stay - I do apologize that everything was not perfect as we strive to meet each and every guests expectations. Please stay with us again so we can show you the improvements we are always making More 

Blackstone, Virginia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Having a blow out in the interstate, I found this place and they were amazing!! So kind, Jason at the front desk was awesome, the easiest check in and out ever.... Very clean...I would definitely stay again!

Was this review helpful? Yes
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

I am so glad that we were able to help you after your blow out - thank for letting usknow that we provided a nice safe and clean accommodations for you More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Traveling with my son to a Junior Leaders Conference in Washington D.C. Stopped by this establishment overnight and the service we received was absolutely perfect. Finding genuinely nice people is not something you come across everyday anymore and there were 2 particular young ladies that took very good care of myself and my son and I can't say enough about... More 

Was this review helpful? Yes
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Many thanks for your kind comments on your stay More 

Fayetteville, United States
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was a surprise stop for us. My wife and I were tired after fighting traffic to get out of Baltimore and Washington, and have a bad experience at the nearby Cracker Barrel restaurant (review has been posted). This hotel was a blessing. The staff were very nice. They only had a few rooms left, and we were grateful for... More 

Was this review helpful? Yes
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Thank you for your positive feedback - we appreciate you taking the time to let us know that we are succeeding in taking care of our customers More 

Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It's Friday night of the 4 th of July weekend and we had to stop driving for the night as we have already been on the road 15 hours. We stopped early afraid to not get a room later if we waited too long. There are 5 of us so they gave us a room with 2 queens and a... More 

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Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

many thanks for the feedback - I hope you enjoyed the rest of your holiday weekend More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 27, 2015

Stopped at this hotel on road trip to Florida. Even if it wasn't the cheapest option in the area, I booked a night at Fairfield Inn based on previous reviews. I was impressed by room at first sight, clean, chic, roomy, tasty decorations. Continent breakfast was a great add to this random experience #FairfieldInnRichmond #EastCoastRoadTrip

Was this review helpful? Yes 1
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Many thanks for your comments - we do appreciate the feedback as it allows us to know we are succesfully compelting our plans More 

Michigan, USA
Level Contributor
123 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 stars Reviewed June 23, 2015 via mobile

Stayed here for recent trip to Virginia for three nights. Hotel was more than adaquate. Located about 30 minutes from Richmond airport this worked perfect as a base for my stay that centered around Church Road area. Free included breakfast was good to start the day with choices like eggs, sausage, waffles, fruit, toast, bagels, cereal, etc. Rooms were clean... More 

Was this review helpful? Yes 1
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

I am so glad that you enjoyed your stay with us - many guests enjoy our breakfast and we take great pride in keeping our rooms spotless - I do apologize for the problems that you encountered with your keys - thank you for letting me know so I can correct the situation More 

Jenison, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 4, 2015

Tekisha, the night auditor was very help and informative, with setting up my next reservation at this hotel, I also might add that she big thank you for being one of our brave veterans who served our country. Thanks Tekisha, Ed V.

Was this review helpful? Yes 1
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

thank you for singling out one of our team at the front desk - Tekeisha is indeed an asset to our hotel and we are fortunate to have her onour staff More 

NY
Level Contributor
78 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed June 3, 2015

We recently stopped here on the way to NC. (look for the coupon books at welcome centers) This property had a coupon for $79 plus tax. I always try to stay at Marriotts to build my rewards points. This property was recently renovated the beginning of 2014. The room was very clean and extremely modern for a Marriott...all new furnishings.... More 

Was this review helpful? Yes 1
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Many thanks for your kind comments - as a team we take great pride in staff friendliness and the cleanliness of the hotel More 

Dacula, Georgia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 25, 2015

Stayed here on May 21-22, 2015 in room number 312 (next to the elevator). It was a good stay. The room was a bit small but it worked simply because we only stayed over night to visit a friend on our way to DC. The breakfast was pretty good. They were good at replenishing the food when it ran low.

Was this review helpful? Yes
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

thanks for your feedback - it is important to us as it allows us to evaluate how we are taking care of our customers - please stop by and visit us again More 

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