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All 14 Chester hotels

Suburban Extended Stay Hotel

1.5 of 5 Hotel   |   2401 W. Hundred Road, Chester, VA 23831 (Formerly Clarion Hotel Chester)
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Ranked #13 of 14 hotels in Chester
  • Overview
  • Reviews (34)
  • Photos (21)
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34 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    2.5 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Chester, Virginia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 1, 2013 via mobile

We've been staying here for a few months now. Its disgusting. The hallway always smells bad, there are dead reaches EVERYWHERE. Not to mention I just saw one in the bathroom literally ten minutes ago. Ready to pack my stuff and leave. The staff is terrible, barely speak English, and i believe they have stolen from me. Overpriced. No breakfast... More

Was this review helpful? Yes 1
Suburban Extend... S, Guest Relations Manager at Suburban Extended Stay Hotel, responded to this review

Dear Guest: First of all I would like to say that we appreciate your stay at our hotel, and do apologize for the inconvenience you may have experienced during your stay here. We work hard to make our guests as comfortable as we possibly can, and again I do apologize that your stay was not perfect. The matters you mentioned... More

Warren, Rhode Island, United States
Senior Reviewer
10 reviews 10 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed August 8, 2013

We stayed here for one night on our way to FL from NH. I booked this hotel from hotels.com in a pinch. The lobby is very lovely but the rest of the hotel is dingy. The staff was very cold and uninviting. The AC was loud, but it worked. It is connected to a Hooters restaurant so the parking lot... More

Was this review helpful? Yes 2
Waterbury, Connecticut
3 reviews 3 reviews
1 of 5 stars Reviewed July 31, 2013

We got this from Hotwire! We will never use hotwire again. This motel was nothing like what they described. But for $60 motel in middle of virginia should be better than what we got. The ENTIRE building smells of smoke. The halls reak or cigarette smell. The room/kitchen was small, dark and resonably clean. The bathroom looked well used. I... More

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colonial heights virginia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 25, 2013 via mobile

Bad smell in the hall way, outlets didn't work right, bare wires hanging from the smoke detector phone didn't work had bare wires sticking out. Housekeeping rude and ignorant. Desk clerk rude said she used my aarp discount but she didn't. Parking is terrible. Had fleas in the room.

Was this review helpful? Yes
Saint Augustine, Florida
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed June 15, 2013 via mobile

This hotel is conveniently located. That, however, is the only plus. The rooms are filthy. Stained carpeting, unknown fluids spattered on the walls, mold, and just general filth is what you can expect in the rooms. The room we stayed in had an ac unit that worked when it wanted to, a mini fridge that leaked all over the floor,... More

Was this review helpful? Yes 1
Roanoke, Virginia, United States
1 review
3 of 5 stars Reviewed May 28, 2013

We stayed here 3 nights for a softball tournament this weekend. The hotel was a good deal and the location was close to the highway and lots of restaurants. That being said, the room did have a musty smell (there is no ventilation fan in the bathroom which may contribute to this). The room was clean and comfortable. We had... More

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 23, 2013

This hotel looks a lot better in pictures. Though the lobby is nice, once you walk back to the hallway the whole atmosphere changes. The lighting is very dim. Most of the lamps throughout the hall are out. The entire hotel smells terrible. It's filthy. The final straw for me was when I came across a roach in my room.... More

Was this review helpful? Yes 1
New Sharon, Maine
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 27, 2013

I got this room through Hotwire. I normally have a good experience using them. However, this time I was horribly disappointed. The lobby seemed okay, but the room had the most disgusting odor, the hallways were filthy, the residents wandering around were frightening. As a solo female traveler of 64 years old, I did not feel safe. I called Hotwire... More

Was this review helpful? Yes 1
Greenville, North Carolina
1 review
2 of 5 stars Reviewed March 11, 2013

We booked this hotel through hotwire, it was supposed to have a free breakfast and exercise room. When we got there we learned there was neither. The lobby was beautiful but when we got to our room it was not as the pictures on the internet showed. They had no spread on the bed as shown in the pictures but... More

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Columbia, South Carolina
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 19, 2012

Not much to say about this hotel. It is old, seems old, low quality, low priced, but clean room and comfortable bed. It has been made into an extended stay. Not in a good part of town, directly behind a Hooter's. Parking is in an unlit area and I was not comfortable leaving anything in the car in case of... More

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Additional Information about Suburban Extended Stay Hotel

Address: 2401 W. Hundred Road, Chester, VA 23831 (Formerly Clarion Hotel Chester)
Phone Number:
Location: United States > Virginia > Chester
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Suburban Extended Stay Hotel 1.5*
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Also Known As:
Chester Clarion
Clarion Chester

21 photos of this hotel

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All management photos (21)
Business center/function rooms (1)
Hotel & grounds (9)
Pool/beach area (2)
Room/suite (5)
Dining (1)
Other (3)
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Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
Formerly Howard Johnson Hotel. ... more   less 
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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