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Suburban Extended Stay Hotel

1.5 of 5
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2401 W. Hundred Road, Chester, VA 23831 (Formerly Clarion Hotel Chester)
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Suburban Extended Stay Hotel
Best prices for: 1 room 1 guest
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Ranked #14 of 14 Hotels in Chester
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35 reviews from our community

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Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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    (35)
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    (10)
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    (16)
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    (5)
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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 28, 2015

Super nice front desk reception!lots of good local info and FYIs.Room was nice w great kitchen to support their move to extended stay . Security was major concern as external doors were not locked due to past users using duct tape to make door not lock.Yikes!! Easily remedied but obviously overlooked by complacent management.😕 I left my Kindle in the... More 

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Chester, Virginia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 1, 2013

We've been staying here for a few months now. Its disgusting. The hallway always smells bad, there are dead reaches EVERYWHERE. Not to mention I just saw one in the bathroom literally ten minutes ago. Ready to pack my stuff and leave. The staff is terrible, barely speak English, and i believe they have stolen from me. Overpriced. No breakfast... More 

Was this review helpful? Yes 1
Suburban Extend... S, Guest Relations Manager at Suburban Extended Stay Hotel, responded to this review

Dear Guest: First of all I would like to say that we appreciate your stay at our hotel, and do apologize for the inconvenience you may have experienced during your stay here. We work hard to make our guests as comfortable as we possibly can, and again I do apologize that your stay was not perfect. The matters you mentioned... More 

Travelers are raving about these Chester hotels

Warren, Rhode Island, United States
Senior Reviewer
10 reviews 10 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed August 8, 2013

We stayed here for one night on our way to FL from NH. I booked this hotel from hotels.com in a pinch. The lobby is very lovely but the rest of the hotel is dingy. The staff was very cold and uninviting. The AC was loud, but it worked. It is connected to a Hooters restaurant so the parking lot... More 

Was this review helpful? Yes 4
Waterbury, Connecticut
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed July 31, 2013

We got this from Hotwire! We will never use hotwire again. This motel was nothing like what they described. But for $60 motel in middle of virginia should be better than what we got. The ENTIRE building smells of smoke. The halls reak or cigarette smell. The room/kitchen was small, dark and resonably clean. The bathroom looked well used. I... More 

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colonial heights virginia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 25, 2013 via mobile

Bad smell in the hall way, outlets didn't work right, bare wires hanging from the smoke detector phone didn't work had bare wires sticking out. Housekeeping rude and ignorant. Desk clerk rude said she used my aarp discount but she didn't. Parking is terrible. Had fleas in the room.

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Saint Augustine, Florida
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed June 15, 2013

This hotel is conveniently located. That, however, is the only plus. The rooms are filthy. Stained carpeting, unknown fluids spattered on the walls, mold, and just general filth is what you can expect in the rooms. The room we stayed in had an ac unit that worked when it wanted to, a mini fridge that leaked all over the floor,... More 

Was this review helpful? Yes 1
Roanoke, Virginia, United States
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed May 28, 2013

We stayed here 3 nights for a softball tournament this weekend. The hotel was a good deal and the location was close to the highway and lots of restaurants. That being said, the room did have a musty smell (there is no ventilation fan in the bathroom which may contribute to this). The room was clean and comfortable. We had... More 

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Chester
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 23, 2013

This hotel looks a lot better in pictures. Though the lobby is nice, once you walk back to the hallway the whole atmosphere changes. The lighting is very dim. Most of the lamps throughout the hall are out. The entire hotel smells terrible. It's filthy. The final straw for me was when I came across a roach in my room.... More 

Was this review helpful? Yes 1
New Sharon, Maine
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 27, 2013

I got this room through Hotwire. I normally have a good experience using them. However, this time I was horribly disappointed. The lobby seemed okay, but the room had the most disgusting odor, the hallways were filthy, the residents wandering around were frightening. As a solo female traveler of 64 years old, I did not feel safe. I called Hotwire... More 

Was this review helpful? Yes 1
Greenville, North Carolina
1 review
2 of 5 stars Reviewed March 11, 2013

We booked this hotel through hotwire, it was supposed to have a free breakfast and exercise room. When we got there we learned there was neither. The lobby was beautiful but when we got to our room it was not as the pictures on the internet showed. They had no spread on the bed as shown in the pictures but... More 

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