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Holiday Inn Express Chester

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1911 W Hundred Rd, Route 10, Chester, VA 23836
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Best prices for: 1 room 1 guest
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Holiday Inn Express Chester
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Holiday Inn Express Chester
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65 Reviews from our TripAdvisor Community

Traveler rating
    22
    18
    18
    5
    2
See reviews for
24
12
2
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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  • French first
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  • All months
    (65)
  • Mar-May only
    (19)
  • Jun-Aug only
    (23)
  • Sep-Nov only
    (12)
  • Dec-Feb only
    (11)
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There are newer reviews for Holiday Inn Express Chester
See the most recent reviews
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 3, 2014

Shelby at the front desk is amazing! Trip was nearly doomed but with Shelby's help it was saved! Couldn't have have had a better experience! Thank you, Shelby! Everyone should come to Chester and stay at this holiday inn express!

Was this review helpful? Yes 1
Chesterhie, Manager at Holiday Inn Express Chester, responded to this review

Thanks for the great review of you stay with us! We are excited to see we were able to meet and exceed your expectations and hope we were able to make your time here memorable. We will also give our kudos to Shelby for making your stay enjoyable, I couldn’t have agreed more with you about how delightful it is... More 

Centreville, Virginia
Level Contributor
45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed February 25, 2014

It's been over a year since I have stayed at the Chester Holiday Inn Express. Pleasantly to say nothing has change. I got great service and a clean room. The rooms of adequate size so you don't feel cramped; same with the bathroom. The only complaint I had like last time not enough wall plugs. I fixed that this time... More 

Was this review helpful? Yes
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you for your five-star review of your stay with us! We are thrilled to read that you enjoyed your time at the hotel. We have also shared your comments with Shannon and the entire team. We look forward to seeing you again, should your travels bring you back to the area. Joanne English More 

Waynesboro, Virginia
Level Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed November 21, 2013

First room given was occupied upon opening door.. Glad they were just eating pizza! Front desk attendant was not phased by this error which she blamed on the computer & gave us new room key! (attendant had no name tag or uniform but her low cut top gave us something we didn't want to see) new room was an upgraded... More 

Was this review helpful? Yes 1
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you for your comments. I do apologize that we failed to meet and exceed your expectations. If you wish to discuss this any further please feel free to give me a call at your convenience, 804-751-0123. More 

Richmond, VA
Level Contributor
73 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed September 19, 2013

To have a treat over the holiday without leaving town, we stayed here in a room with a garden tub. Sadly, the tub was great but we never ended up using it! (Next time!) The room was clean and the bed was great to sleep in, the place was quiet, and the usual group of construction people who often stay... More 

Was this review helpful? Yes 1
boston
Level Contributor
51 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed August 28, 2013

Driving to move my daughter in to college, we spotted the Holiday Inn Express sign on the highway, and decided to turn in for the night. HIE is my first choice brand for good value and updated properties. The Chester property was not nearly as pristine as most HIE. The bathroom was a bit dirty and was sparsely stocked with... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Chester, responded to this review

Dear where2gonexttime, Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. It sounds like we fell below your expectations. Please accept our sincere apologies for falling short of your expectations. The feedback we receive... More 

Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 26, 2013

The staff is very friendly and welcoming. The room does have a musty smell and the bathroom and refrigerator could use a good cleaning. This looks more like an extended stay hotel with construction workers grilling dinner and drinking beer from the back of their truck in the parking lot. overall just not what I am used to from Holiday... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Chester, responded to this review

Dear buzz911, Thank you for taking the time to express your thoughts and concerns. I'm glad to hear you found our staff agent to be friendly and welcoming. We are hospitality professionals who pride ourselves on delivering world class service and are happy doing so. However, I would like to apologize for any inconvenience the room conditions may have caused... More 

Princeton, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 25, 2013

Very pleased with our stay! The hotel was very nice, clean and a great location. The staff was very courteous, warm and extremely accommodating to our needs. The room was very clean & comfortable. Morning breakfast was free and had a vast selection which was well stocked. I would definitely stay again!

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 24, 2013

The hotel was very accommodating for our entire family. There was free breakfast that was good & rooms were very clean. I would highly advise on staying here! Staff was very friendly and location was great.

Was this review helpful? Yes 1
Sierra Vista, Arizona
Level Contributor
59 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed August 22, 2013

Very Nice Hotel, Very Nice And Clean Room, Very Nice Bathroom & Comfortable Beds. Had Free Internet And Terminal In The Lobby. This Facility Had A Very Good Breakfast. Our Family Enjoyed Our Stay Here! Good Location Near Hopewell, Petersburg, And Richmond.

Was this review helpful? Yes 1
Charlotte, North Carolina
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed August 20, 2013 via mobile

We stayed with my family of four and the hotel was very accommodating. They brought us a crib as well as having an excellent free breakfast for us and the kids. The place was overall clean and inviting and a great value. Would stay again.

Was this review helpful? Yes 1
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