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Holiday Inn Express Chester

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1911 W Hundred Rd, Route 10, Chester, VA 23836
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Holiday Inn Express Chester
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Holiday Inn Express Chester
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61 reviews from our community

Traveler rating
    22
    17
    17
    3
    2
See reviews for
22
13
2
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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    (15)
  • Jun-Aug only
    (22)
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There are newer reviews for Holiday Inn Express Chester
See the most recent reviews
boston
Top Contributor
51 reviews 51 reviews
27 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed August 28, 2013

Driving to move my daughter in to college, we spotted the Holiday Inn Express sign on the highway, and decided to turn in for the night. HIE is my first choice brand for good value and updated properties. The Chester property was not nearly as pristine as most HIE. The bathroom was a bit dirty and was sparsely stocked with... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Chester, responded to this review

Dear where2gonexttime, Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. It sounds like we fell below your expectations. Please accept our sincere apologies for falling short of your expectations. The feedback we receive... More 

Senior Contributor
31 reviews 31 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 26, 2013

The staff is very friendly and welcoming. The room does have a musty smell and the bathroom and refrigerator could use a good cleaning. This looks more like an extended stay hotel with construction workers grilling dinner and drinking beer from the back of their truck in the parking lot. overall just not what I am used to from Holiday... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Chester, responded to this review

Dear buzz911, Thank you for taking the time to express your thoughts and concerns. I'm glad to hear you found our staff agent to be friendly and welcoming. We are hospitality professionals who pride ourselves on delivering world class service and are happy doing so. However, I would like to apologize for any inconvenience the room conditions may have caused... More 

Princeton, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 25, 2013

Very pleased with our stay! The hotel was very nice, clean and a great location. The staff was very courteous, warm and extremely accommodating to our needs. The room was very clean & comfortable. Morning breakfast was free and had a vast selection which was well stocked. I would definitely stay again!

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 24, 2013

The hotel was very accommodating for our entire family. There was free breakfast that was good & rooms were very clean. I would highly advise on staying here! Staff was very friendly and location was great.

Was this review helpful? Yes 1
Sierra Vista, Arizona
Top Contributor
55 reviews 55 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed August 22, 2013

Very Nice Hotel, Very Nice And Clean Room, Very Nice Bathroom & Comfortable Beds. Had Free Internet And Terminal In The Lobby. This Facility Had A Very Good Breakfast. Our Family Enjoyed Our Stay Here! Good Location Near Hopewell, Petersburg, And Richmond.

Was this review helpful? Yes 1
Charlotte, North Carolina
Contributor
14 reviews 14 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed August 20, 2013 via mobile

We stayed with my family of four and the hotel was very accommodating. They brought us a crib as well as having an excellent free breakfast for us and the kids. The place was overall clean and inviting and a great value. Would stay again.

Was this review helpful? Yes 1
Springdale, AR
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 12, 2013

Excellent friendly front desk staff, clean well kept room, slept well (no noise), standard HIE breakfast choices (eggs, bananas, yogurt, oatmeal, pancakes, sausage and cereals), good location near Richmond and I-95.

Was this review helpful? Yes 1
Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 12, 2013

Great hotel. Room was nice, breakfast excellent, Staff were great. We ask for crib and adjoining room and they were ready when we checked in. .Bath room was great with lots of hot water in shower. Staff very friendly and ready to help

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 28, 2013

We stayed one night, the room was nicely appointed, the bed was absolutely dreamy! I slept so good that the next morning, I pulled all the linens back and was surprised to see an old school flippable Serta mattress. The breakfast was the most awesome breakfast i've had at any hotel. I'm talking Pancakes, eggs, sausage, juice, coffee etc. really... More 

Was this review helpful? Yes 2
New York City, New York
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
222 helpful votes 222 helpful votes
3 of 5 stars Reviewed July 9, 2013

We checked in at 3 am very tired and they were very friendly. The room was a little small and smelled a little musty. We were so tired we just passed out. The free breakfast was very good as it usually is at all HI Expresses with eggs, bananas, yogurt, oatmeal, pancakes, sausage and cereals. It helps out by being... More 

Was this review helpful? Yes 2
Chesterhie, Manager at Holiday Inn Express Chester, responded to this review

First of all, I wanted to thank you for choosing our Holiday Inn Express Chester while you were in town. Thank you so much for mentioning that our staff was so friendly and that you found the breakfast to begreat. I was disappointed to hear that your room did not meet your expectations. We look forward to having the oppurtunity... More 

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