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Holiday Inn Express Chester

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1911 W Hundred Rd, Route 10, Chester, VA 23836
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Holiday Inn Express Chester
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65 Reviews from our TripAdvisor Community

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Traveler rating
    22
    18
    18
    5
    2
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24
12
2
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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There are newer reviews for Holiday Inn Express Chester
See the most recent reviews
Martinsville, Virginia
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 11, 2014

Stayed two nights. Found the rooms to be adequate and clean. We had a very quiet room, and everything worked well. We were met by Shawna who was very pleasant, friendly, and efficient. She also checked us out as well. Shawna is a good first impression. Would definitely stay here again.

Was this review helpful? Yes
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you for the great review of you stay with us! We will give our kudos to Shawna for making your stay enjoyable, I couldn’t have agreed more with you about how delightful it is to have Shawna with us. We would love to have you as our guest again and look forward to your return. Joanne English General Manager More 

Connecticut
Level Contributor
136 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
5 of 5 stars Reviewed October 16, 2014 via mobile

This Holiday Inn was very nice we arrived late at night and the girl at the desk was very helpful. I had made the mistake of booking through the 888 number that came up on their site,it was some man who said he managed all the Inns but didn't even know which one I had called about. He then got... More 

Was this review helpful? Yes
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you so much for providing feedback of your recent stay with us! We are so pleased to see the five star rating and hear that your stay was across the board excellent. Our staff will be excited to hear this feedback and will appreciate it. Thank you again for taking time to leave this review for us. Joanne English... More 

Baltimore, Maryland
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 2, 2014

We typically look for this chain because of previous experience and service. We did not have reservations but during check-in, the girl at the front desk found us a king room. She was very helpful; good conversation and represents the hotel very professionally. The breakfast bar in the morning is usually well stocked with good tasting food.

Was this review helpful? Yes
Chesterhie, Manager at Holiday Inn Express Chester, responded to this review

Thank you for the wonderful review. We do strive for great customer satisfaction and I am happy to hear its working. Please stay with us again when you are traveling, we look forward to your return. Joanne English General Manager More 

Granite Bay, CA
1 review
5 of 5 stars Reviewed September 30, 2014

We stayed at this hotel on Sept 29, 2014. It is clean, well maintained and has a very friendly, helpful staff. The desk clerk, Kristen, was especially kind and helpful. We enjoyed our stay and recommend it to others.

Was this review helpful? Yes
Chesterhie, Manager at Holiday Inn Express Chester, responded to this review

Thank you so much for taking a moment to share experience with fellow Trip Advisor users! We are pleased to hear that you enjoyed your recent stay with our hotel. Thank you for complimenting the friendliness Kirstin and for recommending our hotel to potential future guests! Joanne English General Manager More 

Providence, Rhode Island
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed September 2, 2014

Noisy air conditioner in 229 muffled the street and train noise but kept me up. Pillows were not very comfortable. The shower was great and the hotel was clean. Breakfast was fine... Happy to see instant oatmeal.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Chester, responded to this review

Dear Kristospherein, Thank you for taking the time to review our property. Our hotel is very proud of its level of service, cleanliness and quality of product so I am pleased to note that your positive feedback about the rooms and breakfast option. I apologize for any inconvenience you may have experienced in particular with noisy air conditioning. The feedback... More 

Kissimmee, Florida
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 1, 2014

Had a couple of initial issues but were taken care effectively. I would stress to customers that NO SMOKING means just that but know its hard for a hotel to do much. Someone had smoked in our room and we had to try and use a deodorizer (front desk) to spray down the room, unfortunately didn't work much. We were... More 

Was this review helpful? Yes
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you for taking the time to share your experience with The Holiday Inn Express Chester At. We appreciate your comments on the service you enjoyed as our guest. I will be sure to share your comments with Shannon. Joanne English General Manager More 

Washington DC
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 20, 2014

I showed up at the hotel late in the evening looking for a room and the person at the front desk was very welcoming and searched for a deal for me. I left early the next morning so didn't see too much of the property but it was pretty clean and quiet.

Was this review helpful? Yes
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you for taking the time to review your stay with us. We're happy to hear that you found us to be helpful and that our room provided comfort for you short stay. We hope that you will visit us again in the near future. Joanne English General Manager More 

Harrisonburg, Virginia
Level Contributor
42 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed April 27, 2014

We stayed 2 nights for a wedding and the beds were great. The real bonus was breakfast. I am a healthy eater and was excited to see hard broiled eggs and oatmeal. My wife and kids liked the pancake maker and sausage links.

Was this review helpful? Yes 1
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you for your great review! We appreciate your taking time to post about your stay Holiday Inn Express Chester. Joanne English General Manager More 

Nr Winchester
Level Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed March 31, 2014

A very good hotel chain, have stayed with them before in different locations. The room very comfortable and warm, but this room has no soundproofing, road noise from the main road plus our room had an adjoining room door (room 102)so when the other guest opened their door or bathroom the adjoining door would bang, bought some ear plugs, that... More 

Was this review helpful? Yes 1
Shamong, New Jersey
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 17, 2014

We stayed for 2 days during a soccer tournament. The hotel was expected with clean rooms and a good breakfast. I gave 5 stars because the staff was excellent. We had 18 families staying at the hotel and the staff met our every need, including giving us access to meeting for team events during our 2 days. The hotel was... More 

Was this review helpful? Yes
Chesterhie, Manager at Holiday Inn Express Chester, responded to this review

Thank you so much for taking a moment to share experience with fellow Trip Advisor users! We are pleased to hear that you enjoyed your recent stay with our hotel. Thank you for complimenting the friendliness of our team and for recommending our hotel to potential future guests! Joanne English General Manager More 

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