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Holiday Inn Express Chester

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1911 W Hundred Rd, Route 10, Chester, VA 23836
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Holiday Inn Express Chester
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Holiday Inn Express Chester
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65 Reviews from our TripAdvisor Community

Traveler rating
    23
    18
    18
    4
    2
See reviews for
23
13
2
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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    (65)
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    (19)
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There are newer reviews for Holiday Inn Express Chester
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london
Top Contributor
95 reviews 95 reviews
48 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed October 17, 2014

About 8 miles away from the best shopping outlet village in NY state. We drove to the outlet store and stayed here. Staff are exceptional, and the rooms very clean and well appointed. Breakfast included, and is sufficient ( albeit a small room.) £58 a night, brekkie included, Gym and a pool. wifi, Uber friendly staff, free parking and a... More 

Was this review helpful? Yes
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you so much for providing feedback of your recent stay with us! Joanne English General Manager More 

Connecticut
Top Contributor
133 reviews 133 reviews
28 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed October 16, 2014 via mobile

This Holiday Inn was very nice we arrived late at night and the girl at the desk was very helpful. I had made the mistake of booking through the 888 number that came up on their site,it was some man who said he managed all the Inns but didn't even know which one I had called about. He then got... More 

Was this review helpful? Yes
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you so much for providing feedback of your recent stay with us! We are so pleased to see the five star rating and hear that your stay was across the board excellent. Our staff will be excited to hear this feedback and will appreciate it. Thank you again for taking time to leave this review for us. Joanne English... More 

Baltimore, Maryland
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 2, 2014

We typically look for this chain because of previous experience and service. We did not have reservations but during check-in, the girl at the front desk found us a king room. She was very helpful; good conversation and represents the hotel very professionally. The breakfast bar in the morning is usually well stocked with good tasting food.

Was this review helpful? Yes
Chesterhie, Manager at Holiday Inn Express Chester, responded to this review

Thank you for the wonderful review. We do strive for great customer satisfaction and I am happy to hear its working. Please stay with us again when you are traveling, we look forward to your return. Joanne English General Manager More 

Granite Bay, CA
1 review
5 of 5 stars Reviewed September 30, 2014

We stayed at this hotel on Sept 29, 2014. It is clean, well maintained and has a very friendly, helpful staff. The desk clerk, Kristen, was especially kind and helpful. We enjoyed our stay and recommend it to others.

Was this review helpful? Yes
Chesterhie, Manager at Holiday Inn Express Chester, responded to this review

Thank you so much for taking a moment to share experience with fellow Trip Advisor users! We are pleased to hear that you enjoyed your recent stay with our hotel. Thank you for complimenting the friendliness Kirstin and for recommending our hotel to potential future guests! Joanne English General Manager More 

Providence, Rhode Island
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 2, 2014

Noisy air conditioner in 229 muffled the street and train noise but kept me up. Pillows were not very comfortable. The shower was great and the hotel was clean. Breakfast was fine... Happy to see instant oatmeal.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Chester, responded to this review

Dear Kristospherein, Thank you for taking the time to review our property. Our hotel is very proud of its level of service, cleanliness and quality of product so I am pleased to note that your positive feedback about the rooms and breakfast option. I apologize for any inconvenience you may have experienced in particular with noisy air conditioning. The feedback... More 

Kissimmee, Florida
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 1, 2014

Had a couple of initial issues but were taken care effectively. I would stress to customers that NO SMOKING means just that but know its hard for a hotel to do much. Someone had smoked in our room and we had to try and use a deodorizer (front desk) to spray down the room, unfortunately didn't work much. We were... More 

Was this review helpful? Yes
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you for taking the time to share your experience with The Holiday Inn Express Chester At. We appreciate your comments on the service you enjoyed as our guest. I will be sure to share your comments with Shannon. Joanne English General Manager More 

Washington DC
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 20, 2014

I showed up at the hotel late in the evening looking for a room and the person at the front desk was very welcoming and searched for a deal for me. I left early the next morning so didn't see too much of the property but it was pretty clean and quiet.

Was this review helpful? Yes
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you for taking the time to review your stay with us. We're happy to hear that you found us to be helpful and that our room provided comfort for you short stay. We hope that you will visit us again in the near future. Joanne English General Manager More 

Harrisonburg, Virginia
Senior Contributor
42 reviews 42 reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 27, 2014

We stayed 2 nights for a wedding and the beds were great. The real bonus was breakfast. I am a healthy eater and was excited to see hard broiled eggs and oatmeal. My wife and kids liked the pancake maker and sausage links.

Was this review helpful? Yes 1
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you for your great review! We appreciate your taking time to post about your stay Holiday Inn Express Chester. Joanne English General Manager More 

Nr Winchester
Senior Contributor
48 reviews 48 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 31, 2014

A very good hotel chain, have stayed with them before in different locations. The room very comfortable and warm, but this room has no soundproofing, road noise from the main road plus our room had an adjoining room door (room 102)so when the other guest opened their door or bathroom the adjoining door would bang, bought some ear plugs, that... More 

Was this review helpful? Yes 1
Shamong, New Jersey
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 17, 2014

We stayed for 2 days during a soccer tournament. The hotel was expected with clean rooms and a good breakfast. I gave 5 stars because the staff was excellent. We had 18 families staying at the hotel and the staff met our every need, including giving us access to meeting for team events during our 2 days. The hotel was... More 

Was this review helpful? Yes
Chesterhie, Manager at Holiday Inn Express Chester, responded to this review

Thank you so much for taking a moment to share experience with fellow Trip Advisor users! We are pleased to hear that you enjoyed your recent stay with our hotel. Thank you for complimenting the friendliness of our team and for recommending our hotel to potential future guests! Joanne English General Manager More 

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