We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Chester

Certificate of Excellence
Hotel website
Hotel deals
1911 W Hundred Rd, Route 10, Chester, VA 23836
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Holiday Inn Express Chester
Professional photos View all
Browse nearby
Holiday Inn Express Chester
Add Photo Write a Review

67 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    23
    19
    18
    5
    2
See reviews for
24
12
3
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (67)
  • Mar-May only
    (19)
  • Jun-Aug only
    (25)
  • Sep-Nov only
    (12)
  • Dec-Feb only
    (11)
All months
There are newer reviews for Holiday Inn Express Chester
See the most recent reviews
Hyde Park, New York, United States
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed March 7, 2015

Our trip south found us ready for a good night's sleep when we reached Chester, VA. The Holiday Inn Express seemed a good bet, so we stopped. The young lady at the desk was pleasant, professional, and knowledgable when it came to suggesting a nearby restaurant. Our room was nearly perfect, marred only by a heating/ventilation system which seemed to... More 

Was this review helpful? Yes
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

We appreciate you taking the time to write a review.It great to hear you found our staff so friendly. We can't wait to see you the next time you're in Chester! Sincerely, Joanne English General Manager More 

Smithfield, North Carolina
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed December 22, 2014

The only thing we found going for this hotel was location. Found off of Interstate 95, the hotel provides easy access to a multitude of activities. The air conditioning/heat was difficult to control for comfort, beds left us with a backache and breakfast was nothing to write home about. Not everyone likes turkey sausage. The second day we opted to... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Chester, responded to this review

Dear sassyhalo, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you liked our location and apologized for the inconvenience the air conditioning system may... More 

Martinsville, Virginia
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 11, 2014

Stayed two nights. Found the rooms to be adequate and clean. We had a very quiet room, and everything worked well. We were met by Shawna who was very pleasant, friendly, and efficient. She also checked us out as well. Shawna is a good first impression. Would definitely stay here again.

Was this review helpful? Yes
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you for the great review of you stay with us! We will give our kudos to Shawna for making your stay enjoyable, I couldn’t have agreed more with you about how delightful it is to have Shawna with us. We would love to have you as our guest again and look forward to your return. Joanne English General Manager More 

Connecticut
Level Contributor
137 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 stars Reviewed October 16, 2014 via mobile

This Holiday Inn was very nice we arrived late at night and the girl at the desk was very helpful. I had made the mistake of booking through the 888 number that came up on their site,it was some man who said he managed all the Inns but didn't even know which one I had called about. He then got... More 

Was this review helpful? Yes
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you so much for providing feedback of your recent stay with us! We are so pleased to see the five star rating and hear that your stay was across the board excellent. Our staff will be excited to hear this feedback and will appreciate it. Thank you again for taking time to leave this review for us. Joanne English... More 

Baltimore, Maryland
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 2, 2014

We typically look for this chain because of previous experience and service. We did not have reservations but during check-in, the girl at the front desk found us a king room. She was very helpful; good conversation and represents the hotel very professionally. The breakfast bar in the morning is usually well stocked with good tasting food.

Was this review helpful? Yes
Chesterhie, Manager at Holiday Inn Express Chester, responded to this review

Thank you for the wonderful review. We do strive for great customer satisfaction and I am happy to hear its working. Please stay with us again when you are traveling, we look forward to your return. Joanne English General Manager More 

Granite Bay, CA
1 review
5 of 5 stars Reviewed September 30, 2014

We stayed at this hotel on Sept 29, 2014. It is clean, well maintained and has a very friendly, helpful staff. The desk clerk, Kristen, was especially kind and helpful. We enjoyed our stay and recommend it to others.

Was this review helpful? Yes
Chesterhie, Manager at Holiday Inn Express Chester, responded to this review

Thank you so much for taking a moment to share experience with fellow Trip Advisor users! We are pleased to hear that you enjoyed your recent stay with our hotel. Thank you for complimenting the friendliness Kirstin and for recommending our hotel to potential future guests! Joanne English General Manager More 

Providence, Rhode Island
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed September 2, 2014

Noisy air conditioner in 229 muffled the street and train noise but kept me up. Pillows were not very comfortable. The shower was great and the hotel was clean. Breakfast was fine... Happy to see instant oatmeal.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Chester, responded to this review

Dear Kristospherein, Thank you for taking the time to review our property. Our hotel is very proud of its level of service, cleanliness and quality of product so I am pleased to note that your positive feedback about the rooms and breakfast option. I apologize for any inconvenience you may have experienced in particular with noisy air conditioning. The feedback... More 

Winter Haven, Florida
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 1, 2014

Had a couple of initial issues but were taken care effectively. I would stress to customers that NO SMOKING means just that but know its hard for a hotel to do much. Someone had smoked in our room and we had to try and use a deodorizer (front desk) to spray down the room, unfortunately didn't work much. We were... More 

Was this review helpful? Yes
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you for taking the time to share your experience with The Holiday Inn Express Chester At. We appreciate your comments on the service you enjoyed as our guest. I will be sure to share your comments with Shannon. Joanne English General Manager More 

Washington DC
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 20, 2014

I showed up at the hotel late in the evening looking for a room and the person at the front desk was very welcoming and searched for a deal for me. I left early the next morning so didn't see too much of the property but it was pretty clean and quiet.

Was this review helpful? Yes
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you for taking the time to review your stay with us. We're happy to hear that you found us to be helpful and that our room provided comfort for you short stay. We hope that you will visit us again in the near future. Joanne English General Manager More 

Harrisonburg, Virginia
Level Contributor
45 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed April 27, 2014

We stayed 2 nights for a wedding and the beds were great. The real bonus was breakfast. I am a healthy eater and was excited to see hard broiled eggs and oatmeal. My wife and kids liked the pancake maker and sausage links.

Was this review helpful? Yes 1
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you for your great review! We appreciate your taking time to post about your stay Holiday Inn Express Chester. Joanne English General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

54 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (2)
Viewed
Bathroom (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (47)
Viewed
Room/suite (27)
Viewed
Business center/function rooms (1)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (4)
Viewed
Dining (8)
Viewed
Other (6)
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Travelers also viewed these Chester hotels
0.3 mi away
Hampton Inn Chester
Hampton Inn Chester
#1 of 14 in Chester
4.5 of 5 stars 272 reviews
0.6 mi away
Country Inn & Suites Chester
0.2 mi away
Comfort Inn
Comfort Inn
#8 of 14 in Chester
4.0 of 5 stars 90 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Courtyard by Marriott Richmond Chester
3.0 mi away
Hyatt Place Richmond/Chester
0.6 mi away
Fairfield Inn Richmond Chester
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay