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Holiday Inn Express Chester

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1911 W Hundred Rd, Route 10, Chester, VA 23836
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1 room 1 guest
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Holiday Inn Express Chester
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69 Reviews from our TripAdvisor Community

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Traveler rating
    23
    19
    20
    5
    2
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26
12
3
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brampton, Ontario, Canada
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel should be considered as a high way motel. We stayed in this place for a week with family. When we entered the motel for check-in, the clerk told us immediately that they have no rooms. LOL! I'm an IHG member and always reserve before get into a hotel. I told her that we have reservation then she started... More 

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Richmond, Virginia
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Right off 95 making a good stay for an overnight to get back on the road in the AM. Breakfast has less variety than other HIE. Example, once choice of meat while some have multiple, bacon, Regular Sausage, and Turkey Sausage. This one only had Turkey Sausage. In general the breakfast has less choices than many IHE we’ve been to.... More 

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Springdale, AR
Level Contributor
29 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Excellent friendly staff, clean well kept room, slept well (no noise), standard HIE breakfast choices (eggs, bananas, cinnamon rolls, oatmeal, yogurt, sausage,cereals, etc.), good location near Richmond, local historic venues, I-95 and I-295. I had a minor room problem the day I checked-in. Shawna (Front Desk) quickly assigned me to a different room. Shawna and Rob went the extra mile... More 

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london
Level Contributor
109 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed July 9, 2015

excellent accommodation and staff. not too far from the Woodberry outlet village by car. ideal base. excellent diner down the street with home cooking. late shops and garage at entrance for goodies and snacks. garage 50m away for gas. ideal base.

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Montreal, Canada
Level Contributor
126 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed June 29, 2015

I have probably stayed at 25+ HI Express in North America in the last 5-6 years. My second time at this one. Huge deception. Here is why, in short: -The room was so humid that the carpet was also humid. Ok to stop AC to save energy but guys, this is a 80% humidity and hot region -The Toilet was... More 

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Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Joanne English More 

Prattville, Alabama
Level Contributor
70 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed May 31, 2015

This is your typical Holiday Inn Express. Rooms were clean. Beds were comfy. There are a few things that need attention and that is the reason for 4 stars instead of 5. The shower curtain rod in our bathroom was broken preventing the curtain from closing. AC has a very loud rattle. Wall paper in bathroom is beginning to peel.... More 

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Hartford, Connecticut
Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 21, 2015

I have stayed here 2x. The hotel is very clean. The staff very helpful and the area has nice restaurants. The fitness machines need some maintenance. The breakfast was typical holiday Inn Express and gets you enough to get going.

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Dalton, Georgia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed April 14, 2015

Room is okay. Nothing special but the breakfast bar....I about lost my lunch. While making my morning coffee as I took a creamer out of the rack I notice hair and just pure filth under the creamers. Just about made me puke.

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Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Joanne... More 

Alexandria, La
Level Contributor
124 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed April 6, 2015

The hotel is located near plenty of restaurants and shopping. Ft Lee is just down the road. Rooms clean and quiet, breakfast is good. But, check the rates before you accept the room. We booked rooms at the $83 per diem rate. When we checked in we were issued a room that cost $94, were not told of the additional... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Chester, responded to this review

Dear Paul G, Thank you for taking the time to leave us feedback. We are happy that you found our location to be convenient for your needs and our rooms to be comfortable. However, I'd like to apologize for the inconvenience you may have had with your bill. I have sent you a private message to discuss this in further... More 

Lititz, Pennsylvania
Level Contributor
160 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed March 25, 2015

I stayed here several years ago and decided to stay here again this week when I was visiting the area. The hotel is located near an exit on I95, south of Richmond. There are many chain restaurants nearby. The hotel is clean and it is being maintained, but it does show some age. The furniture and carpet in my room... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Chester, responded to this review

Dear BVDPA, Thank you for providing us with a very considerate review and for staying with us. We strive to provide our guests with an extraordinary experience and we are pleased to have the opportunity to do that for you during your visit with us. It is always motivating on our end to receive commendable feedback from our valued guests... More 

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