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Holiday Inn Express Chester

2.5 of 5 1911 W Hundred Rd, Route 10, Chester, VA 23836
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Certificate of Excellence 2014
Holiday Inn Express Chester
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Holiday Inn Express Chester
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56 reviews from our community

Traveler rating
    22
    15
    14
    3
    2
See reviews for
22
10
2
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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    (11)
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    (22)
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Martinsville, Virginia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 11, 2014

Stayed two nights. Found the rooms to be adequate and clean. We had a very quiet room, and everything worked well. We were met by Shawna who was very pleasant, friendly, and efficient. She also checked us out as well. Shawna is a good first impression. Would definitely stay here again.

Was this review helpful? Yes
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you for the great review of you stay with us! We will give our kudos to Shawna for making your stay enjoyable, I couldn’t have agreed more with you about how delightful it is to have Shawna with us. We would love to have you as our guest again and look forward to your return. Joanne English General Manager More 

london
Top Contributor
79 reviews 79 reviews
39 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed October 17, 2014

About 8 miles away from the best shopping outlet village in NY state. We drove to the outlet store and stayed here. Staff are exceptional, and the rooms very clean and well appointed. Breakfast included, and is sufficient ( albeit a small room.) £58 a night, brekkie included, Gym and a pool. wifi, Uber friendly staff, free parking and a... More 

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Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you so much for providing feedback of your recent stay with us! Joanne English General Manager More 

Connecticut
Top Contributor
114 reviews 114 reviews
26 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed October 16, 2014 via mobile

This Holiday Inn was very nice we arrived late at night and the girl at the desk was very helpful. I had made the mistake of booking through the 888 number that came up on their site,it was some man who said he managed all the Inns but didn't even know which one I had called about. He then got... More 

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Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you so much for providing feedback of your recent stay with us! We are so pleased to see the five star rating and hear that your stay was across the board excellent. Our staff will be excited to hear this feedback and will appreciate it. Thank you again for taking time to leave this review for us. Joanne English... More 

Baltimore, Maryland
Contributor
18 reviews 18 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 2, 2014

We typically look for this chain because of previous experience and service. We did not have reservations but during check-in, the girl at the front desk found us a king room. She was very helpful; good conversation and represents the hotel very professionally. The breakfast bar in the morning is usually well stocked with good tasting food.

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Chesterhie, Manager at Holiday Inn Express Chester, responded to this review

Thank you for the wonderful review. We do strive for great customer satisfaction and I am happy to hear its working. Please stay with us again when you are traveling, we look forward to your return. Joanne English General Manager More 

Granite Bay, CA
1 review
5 of 5 stars Reviewed September 30, 2014

We stayed at this hotel on Sept 29, 2014. It is clean, well maintained and has a very friendly, helpful staff. The desk clerk, Kristen, was especially kind and helpful. We enjoyed our stay and recommend it to others.

Was this review helpful? Yes
Chesterhie, Manager at Holiday Inn Express Chester, responded to this review

Thank you so much for taking a moment to share experience with fellow Trip Advisor users! We are pleased to hear that you enjoyed your recent stay with our hotel. Thank you for complimenting the friendliness Kirstin and for recommending our hotel to potential future guests! Joanne English General Manager More 

Providence, Rhode Island
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 2, 2014

Noisy air conditioner in 229 muffled the street and train noise but kept me up. Pillows were not very comfortable. The shower was great and the hotel was clean. Breakfast was fine... Happy to see instant oatmeal.

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IHGCare, Guest Relations Manager at Holiday Inn Express Chester, responded to this review

Dear Kristospherein, Thank you for taking the time to review our property. Our hotel is very proud of its level of service, cleanliness and quality of product so I am pleased to note that your positive feedback about the rooms and breakfast option. I apologize for any inconvenience you may have experienced in particular with noisy air conditioning. The feedback... More 

Kissimmee, Florida
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 1, 2014

Had a couple of initial issues but were taken care effectively. I would stress to customers that NO SMOKING means just that but know its hard for a hotel to do much. Someone had smoked in our room and we had to try and use a deodorizer (front desk) to spray down the room, unfortunately didn't work much. We were... More 

Was this review helpful? Yes
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you for taking the time to share your experience with The Holiday Inn Express Chester At. We appreciate your comments on the service you enjoyed as our guest. I will be sure to share your comments with Shannon. Joanne English General Manager More 

Washington DC
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 20, 2014

I showed up at the hotel late in the evening looking for a room and the person at the front desk was very welcoming and searched for a deal for me. I left early the next morning so didn't see too much of the property but it was pretty clean and quiet.

Was this review helpful? Yes
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you for taking the time to review your stay with us. We're happy to hear that you found us to be helpful and that our room provided comfort for you short stay. We hope that you will visit us again in the near future. Joanne English General Manager More 

Harrisonburg, Virginia
Senior Contributor
36 reviews 36 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 27, 2014

We stayed 2 nights for a wedding and the beds were great. The real bonus was breakfast. I am a healthy eater and was excited to see hard broiled eggs and oatmeal. My wife and kids liked the pancake maker and sausage links.

Was this review helpful? Yes 1
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you for your great review! We appreciate your taking time to post about your stay Holiday Inn Express Chester. Joanne English General Manager More 

Nr Winchester
Contributor
14 reviews 14 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 31, 2014

A very good hotel chain, have stayed with them before in different locations. The room very comfortable and warm, but this room has no soundproofing, road noise from the main road plus our room had an adjoining room door (room 102)so when the other guest opened their door or bathroom the adjoining door would bang, bought some ear plugs, that... More 

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Express Chester

Address: 1911 W Hundred Rd, Route 10, Chester, VA 23836
Phone Number:
Location: United States > Virginia > Chester
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Chester 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Holiday Inn Express Chester Hotel Chester
Holiday Inn Chester
Chester Holiday Inn
Hotel Style:
#7 Business Hotel in Chester

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