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Holiday Inn Express Chester

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1911 W Hundred Rd, Route 10, Chester, VA 23836
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Holiday Inn Express Chester
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Holiday Inn Express Chester
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66 Reviews from our TripAdvisor Community

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Traveler rating
    23
    18
    18
    5
    2
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24
12
2
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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    (66)
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    (19)
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london
Level Contributor
99 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 stars Reviewed 2 weeks ago

excellent accommodation and staff. not too far from the Woodberry outlet village by car. ideal base. excellent diner down the street with home cooking. late shops and garage at entrance for goodies and snacks. garage 50m away for gas. ideal base.

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Montreal, Canada
Level Contributor
120 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I have probably stayed at 25+ HI Express in North America in the last 5-6 years. My second time at this one. Huge deception. Here is why, in short: -The room was so humid that the carpet was also humid. Ok to stop AC to save energy but guys, this is a 80% humidity and hot region -The Toilet was... More 

Was this review helpful? Yes
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Joanne English More 

Prattville, Alabama
Level Contributor
68 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed May 31, 2015

This is your typical Holiday Inn Express. Rooms were clean. Beds were comfy. There are a few things that need attention and that is the reason for 4 stars instead of 5. The shower curtain rod in our bathroom was broken preventing the curtain from closing. AC has a very loud rattle. Wall paper in bathroom is beginning to peel.... More 

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Hartford, Connecticut
Level Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 21, 2015

I have stayed here 2x. The hotel is very clean. The staff very helpful and the area has nice restaurants. The fitness machines need some maintenance. The breakfast was typical holiday Inn Express and gets you enough to get going.

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Dalton, Georgia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed April 14, 2015

Room is okay. Nothing special but the breakfast bar....I about lost my lunch. While making my morning coffee as I took a creamer out of the rack I notice hair and just pure filth under the creamers. Just about made me puke.

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Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Joanne... More 

Alexandria, La
Level Contributor
109 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed April 6, 2015

The hotel is located near plenty of restaurants and shopping. Ft Lee is just down the road. Rooms clean and quiet, breakfast is good. But, check the rates before you accept the room. We booked rooms at the $83 per diem rate. When we checked in we were issued a room that cost $94, were not told of the additional... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Chester, responded to this review

Dear Paul G, Thank you for taking the time to leave us feedback. We are happy that you found our location to be convenient for your needs and our rooms to be comfortable. However, I'd like to apologize for the inconvenience you may have had with your bill. I have sent you a private message to discuss this in further... More 

Lititz, Pennsylvania
Level Contributor
146 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed March 25, 2015

I stayed here several years ago and decided to stay here again this week when I was visiting the area. The hotel is located near an exit on I95, south of Richmond. There are many chain restaurants nearby. The hotel is clean and it is being maintained, but it does show some age. The furniture and carpet in my room... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Chester, responded to this review

Dear BVDPA, Thank you for providing us with a very considerate review and for staying with us. We strive to provide our guests with an extraordinary experience and we are pleased to have the opportunity to do that for you during your visit with us. It is always motivating on our end to receive commendable feedback from our valued guests... More 

Coopersburg
Level Contributor
77 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed March 23, 2015

We stay in the chester area for a few nights every 10 weeks or so. This was our first stay here, it was good! The staff was pleasant for the most part, some more so than others. The housekeeping staff was very nice and always greeted us. The room was a good size and was clean. The breakfast was plentiful,... More 

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Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you for reviewing our Holiday Inn Express! I'm glad you had a clean, comfortable stay and appreciate your praise for our staff. We can't wait to see you the next time you're in Chester! Thanks again for your comments. Joanne English More 

San Antonio, Texas
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 11, 2015

I am in Ft Lee area for training and stayed 11 nights. Hotel is close to Freeways, shopping and restaurants. About 15-20 minutes to Ft Lee. Staff very friendly and attentive. Breakfast is free and has a good variety fruit, cereals, eggs, yogurt, pancakes and hot breakfast too. Room was a bit dated still with popcorn ceilings and textured walls.... More 

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Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

We appreciate you sharing your experience at our hotel and are happy you had a great stay! We're glad our location worked well for your needs and can't wait to see you the next time you're in the area. Thanks again for your comments! Sincerely, Holiday Inn Express Chester Virginia Hotel Management Team More 

Hyde Park, New York, United States
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed March 7, 2015

Our trip south found us ready for a good night's sleep when we reached Chester, VA. The Holiday Inn Express seemed a good bet, so we stopped. The young lady at the desk was pleasant, professional, and knowledgable when it came to suggesting a nearby restaurant. Our room was nearly perfect, marred only by a heating/ventilation system which seemed to... More 

Was this review helpful? Yes
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

We appreciate you taking the time to write a review.It great to hear you found our staff so friendly. We can't wait to see you the next time you're in Chester! Sincerely, Joanne English General Manager More 

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