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All 14 Chester hotels

Holiday Inn Express Chester

2.5 of 5 Motel   |   1911 W Hundred Rd, Route 10, Chester, VA 23836
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66%
Ranked #9 of 14 Hotels in Chester
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
Kristospherein Providence, Rhode Island
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51 reviews from our community

Traveler rating
    18
    14
    14
    3
    2
See reviews for
20
8
2
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Any
English first
Providence, Rhode Island
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Noisy air conditioner in 229 muffled the street and train noise but kept me up. Pillows were not very comfortable. The shower was great and the hotel was clean. Breakfast was fine... Happy to see instant oatmeal.

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IHGCare, Guest Relations Manager at Holiday Inn Express Chester, responded to this review

Dear Kristospherein, Thank you for taking the time to review our property. Our hotel is very proud of its level of service, cleanliness and quality of product so I am pleased to note that your positive feedback about the rooms and breakfast option. I apologize for any inconvenience you may have experienced in particular with noisy air conditioning. The feedback... More

Kissimmee, Florida
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 1, 2014

Had a couple of initial issues but were taken care effectively. I would stress to customers that NO SMOKING means just that but know its hard for a hotel to do much. Someone had smoked in our room and we had to try and use a deodorizer (front desk) to spray down the room, unfortunately didn't work much. We were... More

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Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you for taking the time to share your experience with The Holiday Inn Express Chester At. We appreciate your comments on the service you enjoyed as our guest. I will be sure to share your comments with Shannon. Joanne English General Manager More

Washington DC
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 20, 2014

I showed up at the hotel late in the evening looking for a room and the person at the front desk was very welcoming and searched for a deal for me. I left early the next morning so didn't see too much of the property but it was pretty clean and quiet.

Was this review helpful? Yes
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you for taking the time to review your stay with us. We're happy to hear that you found us to be helpful and that our room provided comfort for you short stay. We hope that you will visit us again in the near future. Joanne English General Manager More

Harrisonburg, Virginia
Senior Contributor
34 reviews 34 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 27, 2014

We stayed 2 nights for a wedding and the beds were great. The real bonus was breakfast. I am a healthy eater and was excited to see hard broiled eggs and oatmeal. My wife and kids liked the pancake maker and sausage links.

Was this review helpful? Yes 1
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you for your great review! We appreciate your taking time to post about your stay Holiday Inn Express Chester. Joanne English General Manager More

Nr Winchester
Contributor
13 reviews 13 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 31, 2014

A very good hotel chain, have stayed with them before in different locations. The room very comfortable and warm, but this room has no soundproofing, road noise from the main road plus our room had an adjoining room door (room 102)so when the other guest opened their door or bathroom the adjoining door would bang, bought some ear plugs, that... More

Was this review helpful? Yes 1
Shamong, New Jersey
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 17, 2014

We stayed for 2 days during a soccer tournament. The hotel was expected with clean rooms and a good breakfast. I gave 5 stars because the staff was excellent. We had 18 families staying at the hotel and the staff met our every need, including giving us access to meeting for team events during our 2 days. The hotel was... More

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Chesterhie, Manager at Holiday Inn Express Chester, responded to this review

Thank you so much for taking a moment to share experience with fellow Trip Advisor users! We are pleased to hear that you enjoyed your recent stay with our hotel. Thank you for complimenting the friendliness of our team and for recommending our hotel to potential future guests! Joanne English General Manager More

Chicago, Illinois
1 review
5 of 5 stars Reviewed March 3, 2014 via mobile

Shelby at the front desk is amazing! Trip was nearly doomed but with Shelby's help it was saved! Couldn't have have had a better experience! Thank you, Shelby! Everyone should come to Chester and stay at this holiday inn express!

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Chesterhie, Manager at Holiday Inn Express Chester, responded to this review

Thanks for the great review of you stay with us! We are excited to see we were able to meet and exceed your expectations and hope we were able to make your time here memorable. We will also give our kudos to Shelby for making your stay enjoyable, I couldn’t have agreed more with you about how delightful it is... More

Centreville, Virginia
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 25, 2014

It's been over a year since I have stayed at the Chester Holiday Inn Express. Pleasantly to say nothing has change. I got great service and a clean room. The rooms of adequate size so you don't feel cramped; same with the bathroom. The only complaint I had like last time not enough wall plugs. I fixed that this time... More

Was this review helpful? Yes
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you for your five-star review of your stay with us! We are thrilled to read that you enjoyed your time at the hotel. We have also shared your comments with Shannon and the entire team. We look forward to seeing you again, should your travels bring you back to the area. Joanne English More

Waynesboro, Virginia
Senior Contributor
48 reviews 48 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed November 21, 2013 via mobile

First room given was occupied upon opening door.. Glad they were just eating pizza! Front desk attendant was not phased by this error which she blamed on the computer & gave us new room key! (attendant had no name tag or uniform but her low cut top gave us something we didn't want to see) new room was an upgraded... More

Was this review helpful? Yes 1
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you for your comments. I do apologize that we failed to meet and exceed your expectations. If you wish to discuss this any further please feel free to give me a call at your convenience, 804-751-0123. More

Richmond, VA
Top Contributor
55 reviews 55 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 19, 2013

To have a treat over the holiday without leaving town, we stayed here in a room with a garden tub. Sadly, the tub was great but we never ended up using it! (Next time!) The room was clean and the bed was great to sleep in, the place was quiet, and the usual group of construction people who often stay... More

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Express Chester

Address: 1911 W Hundred Rd, Route 10, Chester, VA 23836
Phone Number:
Location: United States > Virginia > Chester
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Chester 2.5*
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Also Known As:
Holiday Inn Express Chester Hotel Chester
Holiday Inn Chester
Chester Holiday Inn

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