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All 42 Chesapeake hotels

Candlewood Suites Chesapeake/Suffolk

2.0 of 5 Hotel   |   4809 Market Place, Chesapeake, VA 23321
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Ranked #23 of 42 hotels in Chesapeake
A recent review
5 of 5 stars reviewed 1 week ago
Dorothy R Woodstock, Canada
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37 people have reviewed this hotel

Traveler rating
    18
    7
    2
    5
    5
See reviews for
15
8
4
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Woodstock, Canada
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

The only unfortunate part of the visit was that I was in town for a funeral. I have stayed in Candlewood Suites before and I am always treated well. This Candlewood met all of my expectations. I arrived on a Thursday and left the following Tuesday morning. The room was clean, the staff members were welcoming and friendly. There are... More

Was this review helpful? Yes
Norfolk, Virginia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 18, 2014

There's really not much positive to say - it was reasonably clean but stunk of cigarette smoke (non-smoking room). The towels and bedding were horrible - worst I've even found in any hotel. We had to take linens to the front desk to ask for clean ones as there is no room service. There were drunk people in the halls... More

Was this review helpful? Yes 2
Peter K, Guest Relations Manager at Candlewood Suites Chesapeake/Suffolk, responded to this review

Dear ODU Visitor, First of all we would like to thank you for making Candlewood Suites, your choice of hotel for your visit to ODU. We are sorry that you were not quite happy with your stay. We did not recieve any feed back during your stay. We have signs posted all over the hotel for our guests to notify... More

Roxboro, North Carolina, United States
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 2, 2013

Best Hotel I've ever stayed in. Staff is friendly and always asked if I needed anything. Rooms are spacious and very clean (while exploring the hotel I noticed housekeeping staff steam cleaning mattresses), the grounds are very well kept, loved the doggy area (with provided bags for clean up), there is even a small food pantry (store) with refrigerated items,... More

Was this review helpful? Yes 6
Peter K, General Manager at Candlewood Suites Chesapeake/Suffolk, responded to this review

Dear Ms.McKeel, It was a pleasure to meet with you in person at the desk. We are so glad that you enjoyed your stay. Guest satisfaction is our only priority and we strive hard to make our guests happy. Our heartfelt thanks to you from the entire team and we look forward to see you again. Consider us home! Peter.K... More

Pittsburgh, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 1, 2013

We cancelled our reservation. After scheduling our stay we noted an undisclosed pet fee of $75.00 per night! Almost as much as the room itself. Confirmed this with the hotel staff. That is a pretty outrageous fee for one dog.

Was this review helpful? Yes 1
Peter K, Guest Relations Manager at Candlewood Suites Chesapeake/Suffolk, responded to this review

Thank you for your loyalty to our brand and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The feedback... More

Bagram, Afghanistan
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 31, 2013

I have to say that I had a very relaxed stay. The hotel is very well maintained to be 5yrs old. The staff are very friendly and cordial. Always greeted with a smile. I liked it because of the fact that where it's located is pretty quiet. You don't hear too much noise from traffic going by. I would stay... More

Was this review helpful? Yes 4
Poquoson, Virginia, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 29, 2013

While staying at this hotel the night of our wedding all of our monetary gifts were stolen from our car. I asked the desk clerk if there was video and he said maybe but only the manager could look. They wrote my name and number on the back of another slip of paper and didn't even take a formal inquiry.... More

Was this review helpful? Yes 2
Peter K, Guest Relations Manager at Candlewood Suites Chesapeake/Suffolk, responded to this review

First of all I would like to thank you for staying at our hotel. It was unfortunate and our heartfelt apologies for the supposed robbery incident. All of the staff members have empathized over the issue to you and the Manager Tammy has spoken to you in length. She even took you to the surveillance area and showed you the... More

Washington DC, District of Columbia
Top Contributor
71 reviews 71 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 25, 2013

If you need a long term place to stay, this is not a bad hotel. The first non-smoking room we were put in had obviously been smoked in but they gladly changed us to another room. Overall, the hotel is clean and well maintained. The corridors are heavily perfumed, and that is a bit overwhelming, but the staff is friendly,... More

Was this review helpful? Yes 2
Zebulon, North Carolina
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 15, 2013

Check-in went smoothly. I cannot say enough good things about the clerk that was working when we got there. Check-out went.....not so smooth! I called to request a late check out.. The desk clerk said that she would call me back. Well I waited over thirty minutes. I called her back and she apologized for not getting back with me.... More

Was this review helpful? Yes 1
Peter K, General Manager at Candlewood Suites Chesapeake/Suffolk, responded to this review

Dear Mr. Batts, Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The... More

Norfolk, Virginia
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 13, 2013

The rooms are spacious and well maintained, and the staff goes out of their way to ensure that your stay is perfect. Outdoor seating area and grill are a nice touch for the warm days, and the rooms comes equipped with full kitchens.

Was this review helpful? Yes 3
Phoenix, Arizona
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 10, 2013

I stayed at this hotel for attending training and it is a clean hotel with a lot of amenities. I liked the free guest laundry and DVD players in room. They even have movie rental for free! I found the staff at all levels very caring and going above and beyond for anything requested. The rate was very reasonable and... More

Was this review helpful? Yes 3

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Additional Information about Candlewood Suites Chesapeake/Suffolk

Also Known As:
Candlewood Suites Chesapeake/Suffolk Hotel Chesapeake
Candlewood Suites Chesapeake/Suffolk Hotel
Chesapeake Candlewood
Chesapeake Candlewood Suites
Address: 4809 Market Place, Chesapeake, VA 23321
Phone Number:
Location: United States > Virginia > Chesapeake
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #23 of 42 hotels in Chesapeake
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Chesapeake/Suffolk 2*
Official Description (provided by the hotel):
Candlewood Suites Extended Stay Hotel Chesapeake Suffolk - Hampton Roads Area VA.The Chesapeake Suffolk Hotel is a member of the IHG family of brands which includes InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn and Candlewood Suites Hotels. Specializing in your extended stay experience, the Candlewood Suites hotel is the perfect environment for government (per diem), project teams, training, relocation, temporary & corporate housing needs.The Candlewood Suites hotel is centrally located at Exit 11 of I 664 near I 64, & I 264, and minutes from Portsmouth, Hampton, Norfolk, Suffolk & Virginia Beach business & real estate districts. Our location offers easy access to Harbour View Commerce Park, Lockheed Martin, Raytheon, SAIC, Northrop Grumman, General Dynamics, Mitre, Sysco JFCOM , US Coast Guard & the Newport News Navy Shipyard. The Candlewood Suites Hotel offers apartment-like suites with all of the conveniences of home to suit your extended stay or short term hotel real estate needs. Our pet friendly hotel (fee applies) offers studio & one-bedroom apartment-like suites featuring fullyequipped kitchens, spacious living & work areas, TV w/ DVD players and free wired & wireless Internet access. Other features include a 24-hour business center w/ free Internet, print/fax/copy capabilities, free laundry facilities, fitness center, courtyard w/grills & our signature Candlewood Cupboard convenience store. ... more   less 
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