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Candlewood Suites Chesapeake/Suffolk

2.0 of 5
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4809 Market Place, Chesapeake, VA 23321
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Candlewood Suites Chesapeake/Suffolk
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Ranked #20 of 41 Hotels in Chesapeake
A recent review
3 of 5 stars Reviewed March 10, 2015
jasontoy1 Boone, North Carolina
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45 Reviews from our TripAdvisor Community

Traveler rating
    23
    7
    5
    5
    5
See reviews for
17
9
4
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Boone, North Carolina
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 10, 2015

I recently stayed at this location on business and decided to give it a try. First off, the staff was great and friendly in every way. They all went out of their way to make my stay enjoyable as possible. The rooms were clean and tidy but seemed very small. Since I was in town for a couple weeks, it... More 

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Peter K, Guest Relations Manager at Candlewood Suites Chesapeake/Suffolk, responded to this review

Dear Mr. Jason Toy, Thank you so very much for taking time to send your feedback. Your kind words describing our dedicated staff is greatly appreciated. I am very sorry about the internet being slow. It was due to the snow storm related power outage in the area and however it has all been fixed and back to normal with... More 

New Prague, Minnesota
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed January 3, 2015

I stayed here for a business trip and the staff was very helpful. We had some packages delivered to the front desk and they were good about it, and my travel plans changed requiring me to add an extra night and they were very accommodating. My biggest gripes were that I was on the third floor and there was very... More 

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Peter K, Guest Relations Manager at Candlewood Suites Chesapeake/Suffolk, responded to this review

Dear Joel, Thank you for staying with us and taking the time to send us your feedback. Your kind words about our staff and a 4 star service rating is greatly appreciated. Our sincere apologies for the pressure and taste of the water. I have reached out to the city to see if a better taste could be enhanced to... More 

Leesburg, Virginia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 3, 2014

Staff was very helpful and friendly. However, the hotel was tired and in need of an upgrade. Rooms and furnishings were very old and not real comfortable. Most rooms are only one queen bed and only six rooms have two twins. No king beds. The hotel is a decent value for the low price charged, but make sure to set... More 

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IHGCare, Guest Relations Manager at Candlewood Suites Chesapeake/Suffolk, responded to this review

Dear John J, Your taking some time out of your busy day is much appreciated. I am elated to see your generous 5 star rating for the service you have experienced in our hotel. To see and read kind words from our valued guests is always uplifting and a boost for us to further our efforts in attaining and even... More 

Maryland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 29, 2014

I stayed at this Hotel and would recommend to my Co-workers . The Manager to Front desk staff are very helpful and Polite. I could get an answer and help for whatever I needed . the Hotel is very clean .

Was this review helpful? Yes 2
Lynchburg, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 12, 2014

I have visited my husband working out of town several times. The staff is wonderful very polite helpful the rooms are clean, Everything is close by great food & shopping. I look forward to visiting again Barbara Bauman

Was this review helpful? Yes 2
Lynchburg, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 12, 2014

I have been staying here for about two month's now while working in the area. The rooms are clean service is great and the rates are the best around. I highly recommend staying here. John Gallagher Jr.

Was this review helpful? Yes 2
Bucktown, Pennsylvania, United States
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 14, 2014

I arrived on a business trip, never staying at a Candlewood before. I was greeted at the desk by one of the most friendly staff I have ever encountered. The room was not ready for my early check-in, but was assured that it would be soon. I went out to my truck and got my things together and figured I'd... More 

Was this review helpful? Yes 3
Washington DC, District of Columbia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 15, 2014

There are tons of places to stay in Chesapeake, and this is a very nice hotel, with clean Rooms and comfortable bedding included the price is very reasonable . Plus it's location is great as it is nearby to shopping, all kinds of Restaurants . I stay at this Hotel every month to visit my Mom and the staff is... More 

Was this review helpful? Yes 1
Woodstock, Canada
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 13, 2014

The only unfortunate part of the visit was that I was in town for a funeral. I have stayed in Candlewood Suites before and I am always treated well. This Candlewood met all of my expectations. I arrived on a Thursday and left the following Tuesday morning. The room was clean, the staff members were welcoming and friendly. There are... More 

Was this review helpful? Yes 1
Norfolk, Virginia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 18, 2014

There's really not much positive to say - it was reasonably clean but stunk of cigarette smoke (non-smoking room). The towels and bedding were horrible - worst I've even found in any hotel. We had to take linens to the front desk to ask for clean ones as there is no room service. There were drunk people in the halls... More 

Was this review helpful? Yes 2
Peter K, Guest Relations Manager at Candlewood Suites Chesapeake/Suffolk, responded to this review

Dear ODU Visitor, First of all we would like to thank you for making Candlewood Suites, your choice of hotel for your visit to ODU. We are sorry that you were not quite happy with your stay. We did not recieve any feed back during your stay. We have signs posted all over the hotel for our guests to notify... More 

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